Cancel

    Open app

    Search

    Steak ’n Shake

    2.0 (267 reviews)
    InexpensiveFast Food, Burgers, American
    Closed 10:00 am - 12:00 AM (Next day)

    Order Steak ’n Shake Takeout or Delivery

    Steak ’n Shake Photos

    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Dogs allowed

    You might also consider

    Recommended Reviews - Steak ’n Shake

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Aleena V.

    Went through the drive thru and was surprisingly pleased with my meal/experience! I got the frisco melt combo (number 3) with a cookies and cream shake! Everything was fresh and hot even the fries! Overall was the best meal I've gotten from a steak and shake in a while!

    Interior of the restaurant
    Liv L.

    Food was awesome! I ordered a western BBQ N' Bacon Steakburger and a small fry and it was excellent! Food was ready quick which is always a plus. Minimal interaction with staff since you order via kiosk now. Lots of seating and tables were overall pretty clean. My one item for feedback is they didn't have the steak and shake fry seasoning available (which is delicious) - the only way to get it was to buy a seasoning jar full of it.

    Limited time eggnog milkshake with extra whipped cream and extra cherry
    Art J.

    It's been a while since I've been to steak and staple about 2 years and I went to the one in Rosemont. I just came fro Gurnee Mills Mall since I had Martin Luther King day off and just to go window shopping. At first, I was unsure if Steak n Shake was open because the logo was taken down so I called them while I was at the mall since it was very cold on Martin Luther King's Day 2026. Well,since there's no live cashier to take your order like the other fast food chains, you have to order it on a kiosk exclusively. Unfortunately one of the kiosks which was credit only was not working correctly I'm glad it did not take payments so I went to another kiosks to order the same thing that I wanted. I ended up getting the eggnog milkshake which is exclusive for the winter season specially with Christmas holiday over. I ordered it with extra whipped cream and cherries. It was delicious. My milkshake came out first then my other order and I would have thought they would have brought it or called me at the same time with my triple cheese burger and my medium size Tallow fries. The steak triple patty cheeseburger was good it wasn't a "wow" good but it was good. Now I do taste the difference using tallow. It doesn't seem as greasy and it makes the french fries more rich in flavor. The only thing is Steak n Shake makes their fries similar to McDonald's on how they slice them. They're not thick fries or medium cut fries. One of the reasons is because I was curious how tallow tasted like. It actually is pretty good if that's how they used to make or cook french fries back in the 1950s and earlier. The reason why three stars is there's no more cashier. You have to exclusively order on the kiosk and one of the kiosks was not working properly for credit card. It took 5 minutes and I wasn't sure hopefully it did not process on the first kiosk which I thought was working. The second kiosk which says cash and credit is the one I use and it took my order. There's nobody there to help you which is what I don't like to give advice in regards to a cashier. That was the same experience I had at the Shake n Steak in Rosemont, Illinois two years ago. Yes, their food is good but their customer service seems cold or unenthusiastic. It's funny and ironic that under The entry foyer they show the staff smiling and wearing a uniform but in reality they're not even dressed with a tuxedo tie and short sleeve shirt with the CEO manager. Also they were out of napkins tonight. I had to wait and tell their staff but they seem very busy. Likewise, with the kiosk. Again the food is decently good with the new cooking the tallow fries but the customer service it's just really something that needs improvenent again.Ambience was busy in the beginning but quiet down after I walked in. Especially with the FDA implementing that vegetable oil is bad to fry french fries which is somewhat true but they could have used olive oil instead of tallow to fry french fries

    Jacob T.

    Overall: 4/5 Food: 4/5 Cleanliness: 4/5 Service: 5/5 Price: 4/5 Can't even lie, the food here was smackin! The shoestrings fries are fire!! The burgers were on point, the customer service was fast, friendly and polite! The oreo milkshake was smackin! The price was definitely fair in today's inflated world. I would fasho doubleback!

    Great food. They know how to create a masterpiece of a burger. They have awesome fries too. Im always wanting more!
    Matthew L.

    Great burgers and fries. They have awesome ingredients and they are one of my favorite burger spots.

    Amy T.

    I have not been to a Steak 'n Shake in years. You order on a kiosk now and the soda machine takes a QR code. The food was hot and fresh. The shakes were wonderful. We received a free shake since we did the survey and it was after 4 PM. The staff, especially Khali, was wonderful.

    Employee replacement program machine

    See all

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of CC L.
    0
    18
    0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Detroit M.
    0
    443
    653

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Had the double garlic burger very good and an orange freeze very busy tonight so service is a little slow

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yen B.
    13
    57
    92

    11 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    15 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bill M.
    2
    162
    132

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim S.
    215
    579
    1678

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Typical fast food, greasy burgers, cold fries, pretty decent selection and great milk shakes.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    The last time we didnt had a good experience. The last time I was there the waitress stick her finger at us

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Randi C.
    117
    11
    21

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    No matter how the service is , I will always be back. They have delicious food and shakes!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Bad service, slow, and gets orders wrong. Don't go here. Made friend cry and almost die.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 4 of 7

    Ask the Community - Steak ’n Shake

    Review Highlights - Steak ’n Shake

    The two burger hamburger with grilled onions and ketchup was delicious, along with the fries in tallow.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Fast Food 3,124 times last month within 15 miles of this business.

    Verify this business

    Shawarma King - Inside of a beef shawarma wrap, big sandwich with lots of meat

    Shawarma King

    4.4(165 reviews)
    2.0 mi
    $$

    If you have never had middle eastern cuisine before then you're missing something that the taste…read morebuds will definitely enjoy and what is it you're wondering. It's shawarma and the authentic taste of what comes together in an explosion of taste and flavor is undoubtedly delicious when you walk into the shawarma king your nose signals to the brain to get your taste buds ready if you're not already salivating over the smell. But once you've taken a bite you'll definitely come back for more and you will not be disappointed i have told plenty of foodies that are looking for something different besides the typical burger and pizza, so give shawarma king and your taste buds will appreciate it

    4 Stars for Shawarma King in Gurnee…read more This is a pretty convenient location and directly across the street from Six Flags Great America, and also close to the 294 highway. The food I had was pretty tasty, I got to try the chicken and beef shawarma plate - very expensive but very tasty, big portion enough for 2 meals. I also tried the beef kifta kabob wrap with a side of falafel- delicious! They threw in an extra falafel as well, thanks! There is also plenty of seating inside if you want to dine in. My only negatives are they do not give free cups of water, you have to buy a bottle if you want a drink. And they only include one tiny cup of hot sauce with your order. Overall, it was a good experience, if you want Mediterranean and you're in Gurnee it's not a bad choice.

    Photos
    Shawarma King
    Shawarma King - Jerusalem Salad

    Jerusalem Salad

    Shawarma King - Fruit flavors drink

    See all

    Fruit flavors drink

    Portillo's Gurnee - Hot Dog, Fries & Coke

    Portillo's Gurnee

    2.8(550 reviews)
    0.4 mi
    $$

    Enjoying great food, including Chicago style hotdogs, on our visit. Also had great Italian beef…read moresandwiches and delicious desserts. Prices are reasonable especially compared to our hometown of San Diego. Service was fast. We will be back.

    Stopped in after a movie for some dinner. The wait time wasn't too bad for me. I ordered a chili…read morecheese dog meal with cheese fries, a root beer and a to go order of a beef with two pieces of chocolate cake. My order was complete relatively quickly. Didn't much care for the cheese sauce open and all over items and inside of the bag. All napkins I grabbed was used to clean my hands and the other items wrappers in the bag. But my mom and sisters order was a whole other story. They ordered before me. They ordered two chicago sytle hot dog meals with onion rings and my sister stood there waiting for a good 15 minutes. Until my mom went up there. Like this order was easy enough, what happen. At one point my sister was the last person standing there. No one asked if she needed help or got her order. We all get busy, but ... Ultimately the food was delicious. The ambiance was nice. The facility was clean. Wish I could find the name of the young man who was the cashier for my order who also was cleaning up by the condiments and caring for the trash. He needs to be promoted to a lead!

    Photos
    Portillo's Gurnee - Pickup @ Portillo's Gurnee .  6102 W Grand Ave, Gurnee, IL  Hotdogs Beef Burgers Salads.Cool.

    Pickup @ Portillo's Gurnee . 6102 W Grand Ave, Gurnee, IL Hotdogs Beef Burgers Salads.Cool.

    Portillo's Gurnee - Plain spicy chicken.

    Plain spicy chicken.

    Portillo's Gurnee

    See all

    Mission BBQ - Beef brisket and sides: fries, cheesy potatoes, and baked bean brisket.

    Mission BBQ

    4.4(306 reviews)
    0.5 mi
    $$

    This has been on my bucket list for awhile. About 35 minutes drive from Wheeling…read more I also met 2 friends from Grayslake. First time, made me sad that it took me so darn long to get here. Young lady at cash register/ counter took time to fully explain menu and make recommendations. So very helpful. Their dining room, which was immaculate manager, Rose was so nice and very proud of her success there. Young man, manager also came by our table and gave us great background on this national chain. Service simply off the charts amazing. Had chopped brisket sandwich, piled high with superb quality smoked meat and sauce. Even something simple as fries were crispy, hot, well seasoned. My ex wife had sliced brisket and green beans. Generous portions and delicious. Fantastic selections of really tasty sauces. Large selection of cold drinks. Fantastic decor paying tribute to military, police, fire. Oh yeah, fairly priced for an outstanding overall experience. Highly recommended on every level. A real gem. Gave us a few samples of sauces to take home to top off an already excellent dining experience.

    The Cuisine Umpire says: "Three Strikes and You're OUT!"…read moreHere's the third Yelp I've done about "Mission BBQ" and I'm afraid the Mission was NOT accomplished. The last time we went to one, (In Naperville, IL q.v. my Yelp for it), We were totally bummed as it was a truly disappointing feed, bordering on the inedible: A piece of "Prime Rib" not ready for prime time, adipose pulled pork, and ribs with bone shrapnel. Ug. We had to pick up Grandson and Date from Six Flags Great America down the road, and we were early enough to wedge dinner in before we were expected at the park. Nothing else looked appetizing in the stretch of Illinois 132 just west of G.A., so we figured the last time at Mission was SO awful, it had to be a fluke, and this store should CERTAINLY be better. It wasn't. We both had "2 meat" plates- I with Ribs, Sausage and Wife had Ribs and pulled pork. We both had slaw and fries. The pulled pork was the least offensive of the proteins. This time, it was the opposite of last time--not so fatty, and not so flavorful either. Dry and insipid. The Sausage was mushy and strangely lacking in real flavor. And the goddamned Ribs were the same ineptly butchered mess we ran into in Naperville. Shards of Bones at the top of the cut. Slightly over-smoked/over-cooked as well. WTF? That much of the same criticism of Naperville was in play here made us think this is the way things are served at Mission BBQ and not an anomaly. A mention to the manager wouldn't help things. Now in the "Every theory has a corollary" dept: As in Naperville the slaw, fries and cornbread were pretty good; as was the Iced Tea and fountain drink "throw". The sauces were all pretty good too. Wished there was some decent "Q" to put them on. Maybe it's just our taste, or we are spoiled by "Q" in our visits to the South, but there's no excuse for the lazy butchering of the ribs, or the mushiness of the sausage. I know "corporate" chains tamp down spices in the "come bet" common palates will desire a less bold cuisine, but DAMN! this is BARBEQUE. American Q is NOT a "safe" proposition. This isn't the cuisine to play it safe. Then again, it's not meant as an insult, but Suburban denizens (unless you're a suburb of, say...Austin Texas) prolly aren't in for foods meant to challenge. I see enough 5star Yelps indicating a lot of folks like this place; so I'll assume Wife and I are the outliers. We haven't found a whole lot of Suburban Northern Q supremely edible. The whole mishegoss is a dilemma, as Mission BBQ is deep into honoring our service Men & Women. We are, too. That a portion of the (considerable) cash we left there goes to Service folks soothes at least part of the sting of a lousy feed...

    Photos
    Mission BBQ - Dining area

    Dining area

    Mission BBQ - Smoked Turkey with Alabama White Sauce at Mission BBQ Gurnee

    Smoked Turkey with Alabama White Sauce at Mission BBQ Gurnee

    Mission BBQ - Storefront for Mission BBQ Gurnee

    See all

    Storefront for Mission BBQ Gurnee

    Big Ed's BBQ - Full Slab

    Big Ed's BBQ

    4.6(887 reviews)
    4.3 mi
    $$

    Always hits the spot! We used to frequent their old restaurant across the way and now that they've…read moreopened up their new location we had to check it out. The restaurant is so much bigger and livelier and were so excited to see all of their success. Definitely come early to be able to try their brisket and Tony Mac! You wont regret anything you try but those are defnitely our favorites. Oh and the ribs, if you're looking for the incredible smokey juicy flavor look no further. Any of their bbq sauces are great and pair well, but we highly recommend giving their original a go because of the perfect balance of sweet, savory, with a bit of a kick.

    I am a HUGE fan of true barbecue and am also a restaurant owner from a restaurant family well known…read morein Chicagoland and it's suburbs for over 50 years. "Old School" customer service, Hospitality and appreciation for our customers is key and loyalty goes both ways friends. I was very interested to try the food here after trying a couple items that were served at a friend's party. I asked to say Hi to the owner as a entrepreneur myself. They said they would be out shortly at my request, being my first time and spending well over $300 to try some of their dishes I was extremely insulted to see that the owner never had the courtesy to say Hello as I waited. In my world, "old school" customer service is success because without customers you have nothing. I also believe that you should always remember where you came from. The food was very pricey for the Area and not worth the disrespect I felt. After this experience I'll stay with Hecky's in Evanston where we are recognized, greeted by name and given a positive everything when I walk in by the owners Daughter, Gigi...RIP Senior. Hecky's is located North Shore with more than fair prices, above par food and traditional style barbecue. Big Ed's is in Waukegan and we paid double plus for the food and a very poor customer service experience ‍ along with overpriced barbecue and sides. I got lots of sauce for not enough barbecue. If I could have cancelled I would have but it was the first time and the last time. I asked one last time "What happened to the owner who was supposedly was going to say Hello?" They said he left through the side door because he was busy. His picture is on a large sign outside and this man was at Aldi when I stopped for apples on the way back home to Arlington Heights. Go to Hecky's in Evanston, Smoque in Chicago, even Joe's Barbecue in Hillside. Good Luck Big Ed!!!

    Photos
    Big Ed's BBQ - Dining room with queue

    Dining room with queue

    Big Ed's BBQ - Burnt Ends

    Burnt Ends

    Big Ed's BBQ - Store front, BBQ time!

    See all

    Store front, BBQ time!

    Steak ’n Shake - hotdogs - Updated September 2026

    Loading...
    Loading...
    Loading...