This is, without exaggeration, the worst cigar organization I have ever encountered. The reservation system is complete shit and dysfunction. Time slots appear available online, yet there is no confirmation, no follow-up, and apparently no accountability. If a time slot is not actually available, one wonders why it is displayed at all instead of being labeled accordingly. I made a reservation for 5:00 PM and called ahead to confirm multiple times. No one answered. When I finally reached someone, the individual handling the phone lacked either the authority or the honesty to say the lounge was unavailable. Instead, I was told via a vague telephonic relay to "schedule online," despite the fact that I had already done exactly that. This is not miscommunication; it is institutional disorganization paired with poor customer service. Consumers should not have to fight, chase, or decode signals just to spend money at an establishment. The experience was frustrating, unprofessional, and entirely avoidable. I would give this place a negative star if possible, but since that option does not exist, it receives a reluctant one star. Save your time, your effort, and your patience. Go somewhere that values customers places like Hatuey's or Sky River, where basic competence and communication still seem to matter. read more

The ambience was amazing! Definitely recommend... this place is a complete vibe. Considering becoming a member. The customer service was excellent and friendly. read more

Steampunk Cigar - Lounge - Cigar Bars Near Me - Sacramento, California

Private Membership Cigar Lounge - Definitely reserve ahead. The place is cozy, comfortable, and has an inviting, relaxed energy. The host was extremely professional, welcoming, and clearly knows his craft-his knowledge and genuine hospitality elevated the whole experience. The crowd was easygoing and respectful, which says a lot about the kind of people this lounge attracts. Every question about cigars was answered thoroughly, and we ended up enjoying a great time together as a group, even sharing a cigar session. It's worth noting that this is strictly a cigar lounge-no food service-but the focus on quality cigars and atmosphere more than makes up for it. I'll keep the finer details discreet, but if you appreciate quality, good company, and a refined environment, it's worth the visit. Just make sure to reserve in advance. read more

Don't waste your time we scheduled a 7pm reservation for 13 people came from out of town to meet here and the place didn't open or have any employees at all.there is a ring camera we tried to use and they didn't even answer.what a sad business just go else where that place is a joke.hope they are out of business soon so a real venue can use that place. read more

Great place to be. I'm from the Seattle area (where we don't have very many smoking lounges) and found the owner Jazz welcomes you like you family. When I'm in Sacramento I make it a point to stop in. read more

I went to this establishment with my friends shortly after 5:30 pm on a Friday evening. They open for 5.....at least according to their listing. Rung the doorbell three times and called the number. No response, no I e came to the door, nothing. My friends have been here before and they know how much of a cigar connoisseur I am so they were excited to bring me this time. Rather pretentious and inconsiderate for an establishment to treat potential customers this way. Fat chance I ever choose this place over Casillas. read more

Steampunk is a gem! The outside is unassuming, and located downtown, close to many of Sacramento's hot spots (DOCO etc.) The ambiance inside is comfortable and classy: leather arm chairs, fire place, modern art. The owner (and your host), Jazzi, is a class act! He ensures you will feel comfortable and welcomed. I would recommend making a reservation: Once you request your reservation, you will receive a confirmation once it is accepted. Membership is pretty exclusive, and the events (which I have been unable to attend thus far) are intimate, and well-curated. ** You do NOT need to be a member to make a reservation. Parking: I took a Lyft, only because I live downtown, and prefer it. However, there is plenty of paid parking and street parking: Steampunk is adjacent to the I St. Courthouse. A+ experience. I recommend for any cigar enthusiast, or for anyone looking to become one. read more

Highly recommend this place for your next casual gathering with colleagues or even a night to get away on your own! The atmosphere was like a scene from a movie. It was my first time smoking cigars and one of the staff members helped with the selections as there was many to choose from. I will definitely be coming back to this establishment any chance I get! read more

Steampunk Cigar - Cigar Bars Near Me - Sacramento, California

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First time visitor to a cigar lounge and was absolutely impressed! Very clean establishment and the staff were insightful with their recommendations. I felt like I was in a movie the way my coworkers and I looked lounged, cigar in hand and a drink in the other. We didn't have to shout to hear each other nor could we hear other group's conversations. Overall, a memorable experience and will recommend everyone here. We will return for more great vibes. read more

Steampunk Cigar - Cigar Bars Near Me - Sacramento, California

Reservations needed. Beautiful place.. the vibe is on point with good music and a great cigar selection.. Returning customer.. everytime I've been, the owner Jazz has taken great care of us.. make sure you check out the bathroom read more

Steampunk Cigar - Cigar Bars Near Me - Sacramento, California

A unique lounge smoking experience. Thanks for meeting me there last minute Jazz. For that, I've been highly recommending his lounge by word of mouth. read more

Don't go there!! I came from out of town and was trying to visit and get a good cigar in downtown Sacramento. I went there one night, but there was an event, so I couldn't go. The next time, I tried to go in the next day during their business hours, but no one answered the doorbell. I called the number, and no one answered. It was a complete shit show. read more

First time in a cigar lounge and had a great time here with some coworkers. The owner was very military friendly and the lounge had a great selection of cigars to choose from. It is a reservation based lounge but it's worth it because the vibe, the cleanliness and noise level was perfect. Great place to relax after a long day of work! 100% recommended! read more

Reservations are required but... Don't waste your time trying to support this place. Sorry to say they are non responsive but eager to take $25 entry fee. There's a much kinder, cooler spot across town. read more

Candidly this was such a refreshing vibe from most spots in Sacramento when you just want to wind down over a nice cigar. Jazz was great, met a few members, and overall felt right at home. Definitely would recommend for any cigar lover and noobs alike! read more

Steampunk Cigar - a hand holding a cigar - Cigar Bars Near Me - Sacramento, California

incredible club, extremely affordable membership, fantastic atmosphere, and first class setting. It's definitely a go to for me anytime I am in Sacramento. read more

I have been visiting this lounge as a member for some time now. This one of the nicest lounges I have ever been to. I generally like to visit cigar lounges when I travel and not many can compare to this one. Jazzi is very welcoming and creates a great environment that many enjoy with the lighting and music. He carries different kinds of cigars for people to try and explore. This could be a nice space for gatherings and I highly recommend it to visitors. read more

First time in Sacramento. Definitely recommend if you're looking for a place to enjoy a cigar, good conversation, ambiance, and service. They also make a delicious cappuccino. read more

Checked this place out for a second time with the wife if you love good music, ambiance and a good cigar this is the place it's super chill thanks for the hospitality brotha I'll definitely be back read more

I made a reservation over 4 weeks in advance for my husband's birthday. I attempted to contact the establishment via phone and email multiple times as I never received a confirmation of my reservation. We were driving from 2 1/2 hours away. Finally today, the night before my reservation, I get a response that my reservation was declined. We are extremely disappointed. Just a suggestion, if your members get priority, don't offer reservations to non-members. You're just leaving people with broken plans for celebrations scrambling to try and figure something else out. read more

I'm giving a five star review because everyone who is giving 1 stars is doing so due to them not being able to follow directions or read clear stipulations. Some cigar clubs/lounges have limited seating and require you to call ahead. If you come here on a whim that's not their problem they have people who paid to be there. I would recommend making a reservation ahead of time and if they can't accommodate try again and go somewhere else in the meantime. Giving a one star review is not only unfair but unethical when you haven't even experienced the establishment. Bottom line is follow directions and make plans ahead of time. read more

Great place and Great owner! Obviously the 1 stars are people that never made it through the door... read more

Best place to relax and be worry free! Good selection of cigars and great ambience! The selective service ensures no unwanted drama can ruin a great night. Keep up the standards to not take away fron the perfect experience! read more

We were in town for a couple of nights and Steampunk Cigar Lounge was a couple blocks from where we were staying. We walked about 10 minutes in the rain and when we got there immediately realized this wasn't open for walk ins. We told Sayad that we were from out of town and just wanted to smoke a cigar. Surprisingly he let us in and explained it was a members only lounge but welcomed is to hang. We were chilling enjoying our cigars and a beer when someone asked if we would like a whiskey. That someone turned out to be Jazz. He treated us like family and was so generous! I've never been treated like this at any establishment regardless of what they were selling. Jazz, I can't thank you enough for your kindness and generosity! When I get back here I will be reaching out. read more

Amazing service!!!! Jazz the owner has a wonderful set up here. We went not knowing you needed reservations. Jazz helped us out anyway. We bought some cigars and had a great night. He hooked us up outside which was a great ambiance for smoking. read more

We came on a Tuesday at 6:40 PM. We can see that there are patrons inside smoking yet they were not willing to open their doors for us. Their loss. We are experienced cigar smokers, who enjoy a cocktail with our fine cigars. I guess we will be taking our business elsewhere. And I will be sure to tell my cigar club member friends. read more

I attempted to make a reservation to take my partner for his bday since he loves cigars. After waiting and calling with no responses for hours and days, I get a text message saying my reservation was declined. No explanation and not understanding why. Won't try to come again will go else where. read more

Steampunk is amazing! Absolutely love the aesthetics/ Decor, excellent selection of cigars, highly recommend! Realtor, Anthony Ibarra read more

Steampunk Cigar - Cigar Bars Near Me - Sacramento, California

I am a bit embarrassed that even after multiple times of visiting Jazzi and his shop, I haven't left a review. That changes now. I can without a doubt attest to how truly awesome it is to visit and have a cigar here. A gem of a place and a gem of a gentleman. Jazzi provides a space amidst the hectic chaos of life for one to slow down, relax, and enjoy. He has always treated me with respect and kindness. He offers helpful recommendations to smoke but without the pompousness that tobacconist sometimes have. The location is right next to the Amtrak Station and, in addition to a quaint and warm interior, his outdoor patio is quiet and serene. His bathroom is also a treat as well, and offers a variety of toiletries you can only expect from the fanciest of hotels (even beats a lot of them) just incase you have to leave the place without smelling like cigar smoke. I just can't say enough. If you're visiting Sac and love cigars, you'll find no better. read more

Steampunk Cigar - Love this. - Cigar Bars Near Me - Sacramento, California

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Great atmosphere and cool jazz vibe. Membership required but a temporary membership available to experience a fantastic cigar experience...worth it! read more

Ambiance and atmosphere top notch for cigar smoking. Great beers and the host is very accommodating

I was in town for business and was told about this hidden gem. The owner happened to be there and was very welcoming. Every member was friendly and made me feel welcome. read more

In town from LA and tried to make a reservation. My reservation was rejected like many others. Waste of time. This is a clown show. Clearly they want to force people to become paid members. Life's too short to chase people to spend money in their establishment. On to the next... read more

Came here tonight. Gentlemen working the counter was very helpful. Very covid friendly and want to make sure you're comfortable and well taken care of. Tried a new Undergrown cigar and really enjoyed it. Grest atmosphere. Highly recommend it. read more

Steampunk Cigar - a man sitting in a living room watching tv - Cigar Bars Near Me - Sacramento, California

Awesome place and the host made sure all were comfortable and taken care of. Just a heads up going there...make sure you get a reservation because you might not get in. Secondly, they have a good small selection of some pretty solid cigars but it is small. I'll be going again next time I'm in town. read more

Beautiful cigar lounge with a super friendly owner. Good selection with fair prices. I'm just visiting Sacramento and stopped in for a cigar. Reasonable minimum purchase required which is understandable If you're in Sacramento stop in!! read more

Steampunk Cigar - Inside - Cigar Bars Near Me - Sacramento, California

One of the nicest cigar lounges I've been to outside of Las Vegas. Very sophisticated, great ambiance and music. The shop owner is an excellent host and is attentive to every detail. A must when visiting Sacramento. read more

Hands down the best cigar bar in this area. Great vibe, secure, comfortable seating, owner is very nice and knowledgeable. Be sure to make a reservation. You will be buzzed in at the door and will be asked to check in on an iPad-not a big deal and takes 30 seconds. I can't say enough about how well done it is. They have created such a great atmosphere-down to the last detail including decor, music, and even the restroom. You must check it out! read more

Went after all web indicated they'd be open. The sign at the door said closed for every day of the week, so I called. No answer. There were people on the patio so maybe a private event? Disappointing as I wanted to relax with a cigar and they seemed to be the only one open late. read more

Seriously amazing! While it's a tiny bit weird that you have to ring the doorbell to get in, that's adds a bit of air of exclusivity to it. Kevin answered the door and gave me the downlow on the selection, the fact that they're a "member-centric" club, but friendly for visitors. Only after did he mention that he was a member and not an employee. Any owner who inspires that kind of loyalty in customers has to be great. Kevin then introduced me to Jazzi, the owner, and I wasn't disappointed. Jazzi gave me some more in-depth information on their cigars and provided me a gratis pour of whiskey... Whistlepig, no less!!! The interior is clean, the air quality is well above average, and the regulars were all friendly. I will definitely be coming back next time I'm in town, as it's the epitome of stellar customer service. read more