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Stereo Blvd

4.4 (359 reviews)
Open 9:00 am - 6:00 pm
Updated over 3 months ago

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Response time

3 hours

Response rate

80%

Services - Stereo Blvd

Tire balancing

Stereo Blvd Photos

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Recommended Reviews - Stereo Blvd

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Text messages 05-01 & 05-06

A Costly Lesson - Avoid This Shop at All Costs!!!! My experience with this business--and specifically the owner, Hank--was by far the worst I've had with any vendor in the U.S. I'm writing this review to warn others before they fall into the same trap I did. Despite the numerous glowing reviews on Yelp, my experience was nothing short of a disaster. If you want a more accurate picture, I suggest checking out the 1-star reviews here and looking up the business on the BBB (Better Business Bureau) website. You'll quickly see I'm not alone. Here's a timeline of my experience. You decide if this is the kind of business you want to trust with your time and money. - 04/19/2025: I met with Hank to discuss replacing the infotainment system in my Lexus. We agreed on a Top Navi unit for $800, including labor. Instead of ordering from Amazon, Hank claimed he could get a better deal ordering directly from the manufacturer. He insisted on full upfront payment via Zelle--about $500-$600 for the part and the rest for labor. [[HIGHLIGHT]]Hank seemed friendly, helpful, and trustworthy. That was my mistake.[[ENDHIGHLIGHT]] Based on his demeanor and all the great reviews, I paid him the full $800 via Zelle on the spot. He promised to call me the following week with an update and even gave me his personal cell number to schedule the installation. - [[HIGHLIGHT]]Following week: No contact from Hank. I gave it another week, assuming there might be a shipping delay.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]05/01: Still no word. I texted him--no response.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]05/06: I followed up again. This time he replied, saying the part had arrived but he wasn't at the shop to check. He'd confirm the next day.[[ENDHIGHLIGHT]] - [[HIGHLIGHT]]05/09: No follow-up from him. I reached out again--no response.[[ENDHIGHLIGHT]] - 05/14: He finally replied, claiming a missing harness needed to be ordered and would arrive by 05/16. [[HIGHLIGHT]]From there, it was a cycle of excuses: delayed parts, medical issues, ignored messages.[[ENDHIGHLIGHT]] I repeatedly asked for a refund, which Hank agreed to--but once again, he either ignored my messages or came back with more excuses. At this point, I considered it theft. Nothing had been done, and my $800 was gone. 06/09: I filed a complaint with the BBB. 07/31: I filed a complaint with the Department of Consumer Affairs - Bureau of Automotive Repair (BAR). That's when I learned this shop is not even registered with the BAR, which is a serious violation. Yet somehow, this business is still operating, continuing to take advantage of customers. Even more frustrating, both the BBB and BAR proved ineffective in helping me recover my money. As of today, 10/22/2025--six months later--my car hasn't been touched, and I still haven't received a refund. My next step is Small Claims Court. I intend to recover my full $800 and seek additional damages for the time, stress, and frustration this ordeal has caused. I have included screenshots of the text messages as proof. To anyone reading this: Think twice before doing business here. Don't let the polished storefront and charming demeanor fool you. Learn from my experience or you may be next to lose your money.

Came in to have my stock stereo replaced, [[HIGHLIGHT]]Hank and his team were nothing short of amazing![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Being female in a shop of about 8 men didn't make me feel uncomfortable at all.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyone was so helpful and respectful![[ENDHIGHLIGHT]] Including his other customers in the shop. I shopped around before making this decision and Hank's prices were by the far the cheapest without giving up the quality. Big thank you to Hank and his team! I'll also be back to tint my moms car!

reasonable price, good service, he seems dedicated and professional. The store is decorated very impressively, professional Service ok

Rubber gasket missing

If you guys are trying to get scammed for your hard earned money come to Stereo Blvd. Hank the owner will brainwash and hype his shop up but can't back his word up. Only thing he is good at is lying time after time and won't take responsibility and just blame the client for complaining to much, of course I'm gonna complain when my truck was at your shop for 2 months and look how it came out, all you gotta do is look at the pictures, he ruined my interior scratched my trim and truck and won't take responsibility, also caught him lying with my speakers under my windshield I paid for them to be replaced and they weren't replaced, also won't take responsibility, my door panel is got scratched didn't say anything or got me a new one, my whole interior trim was painted black with a spray can it's already peeling off, [[HIGHLIGHT]]when I confronted him his response was that's how paint cures[[ENDHIGHLIGHT]], he apparently dynamited the back seat were the amps are to stop the rattling, that wasn't done, that wasn't even the problem causing it, the problem was where the seat hooks on, it has rubber seals which the lost and didn't put back on, a also claimed he couldn't put my stereo in the back position, the manual clearly tells you can, lastly I also did the big 3 and my battery light came on, they claimed it couldn't be taken off, come to find out they wired it all wrong it all wrong, rewired it correctly and light went away, so if you're trying to get scammed of your hard earned money and get lied to, your interior get scratched and ruined, for you to pay for parts and them not install them come to this place, they'll gladly take your money and not give it back when they get caught, pictures don't do any lying! You take pride in your customers so how come you didn't swap out my windshield speakers that you charged me for? How come you didn't tell me you left my truck all scratched. I'm rushing yours techs?last time I checked the receipt and contract we signed said 1 week turn around. It sat there for a month before I took it to Tijuana. I then brought back and it was there for another month where you supposedly repainted which you didnt. Once again lying and trying to blame the customer and not owing up to your fuck ups. [[HIGHLIGHT]]Also you only paid for my Uber because I insisted on it you were trying to just give me store credit instead of paying for my Uber that you didn't order I ordered it because you wouldn't respond to my messages and calls, once I told you I ordered all of a sudden you answered my calls and texts.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]You never owned up to scratching my truck why are you lying once again, I have the messages so keep lying all you want and play the victim[[ENDHIGHLIGHT]], you said "we didn't scratch your truck we use a subwoofer box, when I clearly saw you guys using a step stool (another lie) i didn't tell you right there in there because you didnt return my truck till 9PM when it was all dark, I saw the scratch the next morning, so don't be saying that you offered to fix my scratched up truck because you denied it when I confronted you, I have the messages still, own up to your mistakes and stop blaming me, I never rushed you you had my truck for 2 months

Subwoofer
Riley F.

If you need work done, make sure you come here! I got 2 8's, custom box, amp, bass control, and epicenter fully recommend by Hank, the owner. Hank has been the absolute easiest guy to work with, he's very honest, knowledgeable, and will make sure your vehicle gets taken care of. I've recommended family and friends to Stereo Blvd and will continue to do so. The drive from the IE is absolutely worth it. Thank you guys at Stereo Blvd

Speaker box
Mark B.

They were verry nice and helpful and gave me a good deal thanks guys and can't wait to listen to my new sounds

Before

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Review Insights

Photo of Reza K.
71
16
5

6 years ago

Business owner information

Photo of Hank E.

Hank E.

Helpful 4
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6 years ago

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4 years ago

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Photo of Hank E.

Hank E.

Helpful 2
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9 years ago

Helpful 4
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6 years ago

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5 years ago

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3 years ago

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Photo of Jean H.
124
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3

5 years ago

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Photo of Hank E.

Hank E.

Helpful 5
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Photo of Adam D.
41
219
88

7 years ago

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Photo of Hank E.

Hank E.

Helpful 4
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9 years ago

Helpful 3
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Photo of Jess S.
164
46
29

5 years ago

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Photo of Hank E.

Hank E.

Helpful 3
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4 years ago

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Photo of Tony N.
219
12
148

5 years ago

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Photo of Ryan M.
95
15
11

7 years ago

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Photo of Alex V.
150
28
11

7 years ago

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7 years ago

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7 years ago

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4 years ago

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Photo of Hank E.

Hank E.

Helpful 1
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10 years ago

Business owner information

Photo of Hank E.

Hank E.

Helpful 3
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Love this 1
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5 years ago

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5 years ago

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Photo of Hank E.

Hank E.

Helpful 0
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6 years ago

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Photo of Hank E.

Hank E.

Helpful 2
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Photo of Viet D.
142
37
12

5 years ago

Business owner information

Photo of Hank E.

Hank E.

Thank you Viet. Happy to make it work in your budget.

Helpful 0
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Photo of Memo H.
301
26
16

5 years ago

Helpful 0
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11 years ago

Helpful 1
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11 years ago

Helpful 1
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5 years ago

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Photo of Hank E.

Hank E.

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Photo of Jose H.
4
13
13

11 years ago

Helpful 1
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7 years ago

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8 years ago

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3 years ago

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Photo of Rolf V.
50
224
6

9 years ago

Business owner information

Photo of Hank E.

Hank E.

Helpful 4
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10 years ago

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5 years ago

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6 years ago

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9 years ago

Business owner information

Photo of Hank E.

Hank E.

Helpful 3
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Love this 3
Oh no 0

4 years ago

Business owner information

Photo of Hank E.

Hank E.

Helpful 0
Thanks 1
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6 years ago

Helpful 0
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5 years ago

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7 years ago

Business owner information

Photo of Hank E.

Hank E.

Helpful 2
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Page 2 of 9

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Review Highlights - Stereo Blvd

I shopped around before making this decision and Hank's prices were by the far the cheapest without giving up the quality.

Mentioned in 174 reviews

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Stereo Blvd - stereo_installation - Updated July 2026

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