Had Compustar + Drone Mobile Install on a 2025 Revel 44E. Sprinter work is not easy and they did great. Took three days which is a little long but they had to drive to pick up a required part (instead of mailing it taking longer). read more

I recently visited HB Auto Sound in Huntington Beach to purchase a backup camera and new stereo system for my van. After discussing the project, I was required to leave a $100 deposit to order parts and was given a firm appointment for installation, with the promise that the work would be completed around 1 PM today. I dropped off my vehicle promptly at opening (9 AM) and returned at noon to check progress--only to learn that no work had even started on my van. With less than an hour left until the promised completion time, it was obvious the job couldn't possibly be finished as agreed. I politely explained that I needed to cancel and requested a full refund of my deposit, as they had not honored their end of the commitment. Instead, I was offered only $40 back, with the explanation that they had already ordered parts and that delays were due to other jobs running long--not their fault, according to them. I took the partial refund and left, but this left a very bad taste. If I had simply changed my mind without any issues on their side, I would understand them retaining some or all of the deposit to cover ordered parts or opportunity cost. However, they failed to deliver on the clear timeline they provided and never communicated any potential delay ahead of time, despite me checking in. Holding $60 of my money after breaking their own promised completion time feels unfair and unprofessional. [[HIGHLIGHT]]Customer service should include basic communication about realistic timelines--especially when a deposit is taken and an appointment is scheduled.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I expected better accountability from a business that advertises customer satisfaction as a priority.[[ENDHIGHLIGHT]] Unfortunately, this experience has made me unwilling to recommend HB Auto Sound. If you're considering them for audio or camera installs, be prepared for possible delays and inflexible policies on deposits/refunds. There are other shops in the area that may value clear communication and customer time more highly. 1 star - would not return. read more

Avoid this place and I would not recommend them! I dropped off my car to get a new surround system and [[HIGHLIGHT]]the experience was extremely disappointing.[[ENDHIGHLIGHT]] Not only was the work poorly done, but my sound system was left in worse condition! read more

Absolutely 5 star!! I needed an alarm system installed on my commercial truck. They were busy at the time I'v had to wait about two weeks ( I think that's a good sign if their busy) Alarm system was installed, the installer tinted my sensors so it's not going to be visible from outside. 1 week later my siren went out, I stoped at shop they took care of the problem right away. There was no extra charge. Ever since everything works perfectly fine. I will definitely use their service in the future! Highly recommend them!!! read more

[[HIGHLIGHT]]Jason was great.[[ENDHIGHLIGHT]] Installed amp and fixed issues with after factory head unit that wasn't installed properly by previous owner. Definitely recommend HB Autosound. read more

BUYERS BEWARE!!!!!!!! [[HIGHLIGHT]]I needed new alarm on my work vehicle. Gave hd sound a call and they said come on in. They were very nice on the phone.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Once I start talking to the guy at the desk in person, thanks started to change quickly. I should of left then.[[ENDHIGHLIGHT]] I was in need of a alarm to protect my vehicle which has ten of thousands of dollars in tools in it. After about 6 weeks my alarm key fob stopped working. I stop hd sound to get look at and got the run around. Roughly a month later my other key fob has now stopped working as well. I was left stranded on a job with know way to get into my vehicle. Called hb sound again and he says have it towed to there shop. When aaa arrive he was able to by pass alarm and was able to continue my day. I called today to try and get resolve. Guy at desk gave me run around again. Not sure what his name is, but the guy at desk is a COMPLETE LIAR!!! Constantly talks in circles!!!!!!!!! [[HIGHLIGHT]]One positive, is the asian gentleman that does the installs. He seemed to be a great guy[[ENDHIGHLIGHT]]. read more

hb sound did a horrible job on my speakers I payed $1,500 and my amp would shut off when it would get too loud. I took everything out and got everything redone properly and a little upgraded for $2,000 but so much better on Bristol sound Santa Ana Now my amp stays on and doesn't shut off the bass every minute HB Sound I still have my bunk equipment laying around if you want to reimburse me.. speakers are good just needed an amp with more wattage.. read more

Did a great Job on my system install! Highly recommended. Quality work at an affordable price.

[[HIGHLIGHT]]Jason was super professional.[[ENDHIGHLIGHT]] Love my speakers that they installed!!!! Great service!

Had a back up camera and baby seat camera installed for my daughter's car and they did and great job. [[HIGHLIGHT]]Jason was very helpful and even ordered a missing connection for us.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Nelson, who did the install, was so nice and explained how everything worked without hesitation[[ENDHIGHLIGHT]]. We didn't shop around, but feel the fee for installation was worth it and reasonable. Thank you a million times over for making this so easy. read more

Beyond unprofessional. Missed appointments multiple times, made me wait 6 hours only to not do any work. [[HIGHLIGHT]]Told me every excuse under the sun, including very personal business matters that a customer doesn't need to know, like their employee has been stealing from them for the last two years.[[ENDHIGHLIGHT]] Wasted six + hours of my time over the span of two different days and I have nothing to show for it. Skip this joke of a "business" read more

Very affordable and knowledgeable with whatever you need done! 3rd time here and always leave very satisfied read more

HB Autosound has been helping me with audio for my vehicles for decades. We recently put in a new Bluetooth audio system in our old minivan. They helped us choose the perfect system and resued existing equipment to save us money. They do fantastic work!! read more

HB Auto Sound - Greatest automotive audio video around!!!! - Car Stereo Installation Near Me - Huntington Beach, California

Brought in my Class B motorhome that had an OEM stereo. The guys at HB Auto Sound hooked me up with a nice JVC system for a very reasonable price. The install was perfect and looks great. Some other shops I've done business with won't order all the components needed and leave that to you- but not here, they took care of everything, and got everything done just as they stated. You can see the pride in their work. I was not asked to write this review, and I highly recommend HB Auto Sound. read more

Have used them on 3 separate occasions and they have delivered quality service on all 3 jobs. Mike is the man, very knowledgeable and helpful. Will definitely use them again in the future. read more

I bought a double din, back up camera and ATOTO F7 head unit on Amazon and had HB Autosound Inc do the install. I am very impressed with the finished product. Not only did they provide the lowest quote but also the fastest turn around time. Originally I was quoted 4-5 hours but they completed the install in 3. The back up camera works perfectly and so does the display. I'd also like to speak on their honesty. When I came into the shop, only 1 car door speaker was working. I explained this to Michael and he said he'd take a look. All my speakers are now working. They didn't try to up-sale me. They simply corrected the issue at no charge. This speaks volumes. In this current economy we have to be mindful of who we give our hard earned money too. You can trust these guys to do an awesome job at the best price. read more

HB Auto Sound - Head Unit - Car Stereo Installation Near Me - Huntington Beach, California

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After getting my second vehicle done by these guys I figure I would give them a shot again this time they didn't have one of the original installer helpers helping out. They did a poor quality job. I'm still having issues with my system. They try to blame it on my amp my amp is perfectly fine. I took it to another shop and now I have to pay extra to fix somebody's loose connection wire or whatever is going on with my mid high end system. . Paid them back $100 a hr for labor and I'm Not happy with the work . I paid 1k cash read more

These guys are amazing and super professional! I was able to get a same day appointment and it took no time at all to install. The gentleman who helped me treated me like I was the only one in the room and has incredible customer service skills. I feel like I got great value for the money I spent! I highly recommend this establishment read more

I came to HB Autosound today after speaking to Jayson a few times and had the speakers wiring replaced for my 2000 CL500. These guys are true professionals and the work was done within a couple of hours. I was very happy with the work they did. The shop is very clean and these guys know what they are doing. I would highly recommend HB Autosound to anyone who is looking to get some custom work or any repairs or upgrades to their existing sound system. read more

HB Auto Sound - Car Stereo Installation Near Me - Huntington Beach, California

Extremely great place for any sound needs. I've gone to a lot of places but this is the only place I'd ever return to, they are honest, their prices are fair, they get stuff done quickly. They keep most things in stock, they were even able to help me with stuff for my 89 classic suburban. I would and do highly recommend them to everyone. The staff and manager are great and super nice, easy to deal with. read more

Went in to add a little thump to my car's stereo system. Didn't want to add a giant subwoofer enclosure and wanted to keep my trunk space. Mike was able to give me different options to choose from and found 1 JBL BassPro Hub that just fit my needs exactly! Mount directly to/with my existing spare tire and is out of the way and I keep all my trunk space. Great customer service and got my car buttoned up and ready for me quicker than expected. Will definitely be coming here for future car audio needs! read more

HB Auto Sound - Car Stereo Installation Near Me - Huntington Beach, California

These guys are the Best! Great customer experience provided by Ismael!! Professional and courteous! Highly recommend! read more

If your looking for an honest a mechanic this is the place to go. From the second I spoke to Dallas I knew He cared about my predicament and was giving me the best price possible. I was so impressed with His extensive knowledge and He was just so nice. I will forever go here for anything I need done to my car and I highly recommend this establishment. read more

First of all, let me say that this place is great. Jayson was very professional and courteous to interact with, and although I had to bring my car back several times to diagnose a possible wiring issue / manufacturing defect of the head unit itself (not HB Autosound's fault) my overall experience here has been nothing short of positive and amazing! I replaced my 2008 head unit with a Sony XAV-AX1000 and I absolutely love the redesigned experience inside my car. The sound is great (and much louder than a mickey moused AUX port that I used to have) and the interface is convenient to safely attend to apps on your phone (with CarPlay). The installation was done professionally, and the overall look of the final installation is very clean, and I would definitely return here in the future for any other car audio / sound needs! They're usually pretty busy with various installs, so make sure to call to set up a time to work on your car - they're very accomodating! read more

Although they've provided good installations.... The time frame to get things done took forever. The first time I came, I was at the store from about 11:30am till they Closed (at 7pm) *They went and got a radio from another store But, I wasn't told (till I started asking about the time) that the other store was damn near going to Vegas (off the 15 freeway I was told). Due to this, and other reasons that I may not be aware of, made this installation an All Day Thing. LITERALLY! -After the first incident ‍ You'd think I'd learned my leason, but Jason (the manager), due to the inconvenience from last time, offered me 25% off the next service needed. -So that brings us to today (back in June) , I'm back again due to the "New Radio" not doing somethings that was promised.. , in addition to getting more done on the car. ‍ Ultimately, this is a Good Store to Go To With Knowledgeable FOLKS that seem Fair. However, they do (from my experience) take entirely too long. But, maybe that's a good thing given things appear to be done Correctly & Neatly. ‍ read more

called for quote for stereo setup was told 170 since had kit got there with kit and they tried to add almost 280 for a "needed part". = 450.00 went elsewhere and got the install for 200 less (including the 50.00 "needed part") a little higher /lower is expected, ripping off isnt cool. read more

Amazing customer service and pricing! I recommend this place they know what you need they do what the customer ask. I recommend Jason he knows and gives good deals. read more

HB Auto Sound - Sub - Car Stereo Installation Near Me - Huntington Beach, California

Probably the worst customer service experience ever. Almost laughable! Brought 2 cars here for subwoofer installations and ended up with a taste in my mouth sour enough to take my keys and go to another shop before they could even start. Not to mention the quote I received on the phone was significantly less than what I was quoted for in person. If you want to be talked down to AND overpay for it, this is your place! read more

I had a good experience with this place. They did a good job on the install. Their prices were very reasonable. I would recommend to friends! They were very knowledgeable. Good customer service. read more

This place is AMAZING! They gave me a great deal on the installation of the combo amp in my truck. My truck is VERY small so I was pleased that they were able to make it happen. Practically no wait time, I got in and out! Love how my truck sounds! read more

HB Auto Sound - Outside of HB Auto Sound after the installation - Car Stereo Installation Near Me - Huntington Beach, California

Communication is the key! Dave and Jason has been so much help for understanding my needs. I walk in with my uncle and his 2018 Odyssey to install 4 cameras and LED light in the front bracket. They gave strong professional suggestions and picked the best option for him. We nearly spoked for an hour. They saved him a lot of frustration lol. I have also checked the prices around before I went there, it's far more reasonable and an affordable price. Plus the warranty they have extended for him for 2 years. I can't express more at this time. So cite! I will update for the future reference about my car or for any service at HB Autosound. read more

Jayson the owner is one of the best installers in the business. He now has two shops that carry on his brand. Jayson oversees and even installs and fabricated himself. These guys are unlike any stereo shop in Orange County. Just check out their state of the art showrooms and how clean their service bags are. Highly recommended 10/10 read more

Don't go here. The prices are way too high for the shoty work they do. I feel ripper off after going to another shop for the second step in upgrading my audio. read more

So, I went to Best Buy looking for a basic radio so I could have bluetooth in my 2007 Chevy, how hard could it be, right... First they had to order the radio and install kit, which they say will take over a week to get. Then they can't get to the install for 3 weeks... I leave and it's kind of bugging me so I stop by HB Auto Sound on my way home, which was open all day on Sunday, to see what they have. I spoke with the owner and he looks at my receipt and tells me there is a newer unit out then the one BB had suggested and they had the wrong wiring package listed since I had the Bose system 8n my car. Long story short- he hooks me up with the newer unit and gets it taken care of that day, SUNDAY, while I wait. This is the reason smaller businesses like this make it, customer service. The guy's did a great job and took care of my car in the process. If you are looking for car audio stuff, check them out. read more

HB Auto Sound - Car Stereo Installation Near Me - Huntington Beach, California

Guys change your hours showed up last last Sunday not open. Guy sitting in the company truck but doors locked. Showed up this Saturday at 5:55ish (I'll admit, not cool of me ), to get quote for my new car. Doors are locked. Just update when you can. I have heard good things. read more

I called HB Autosound 2 weeks ago and asked if I have to book ahead of time for them to look at my car and they said no, I can just show up and they can look at it. Last Friday I showed up and they said they could not install it that day, which I was okay with because they ended up booking me for an appointment for the next Friday (today) for 3pm. Obviously I planned my day around that and started driving over there for my appointment. My ETA was 3:05pm. Since I was running a few minutes behind, I gave them a call to let them know. They asked what I was having done, then asked for my name and appointment time. They said "yeah, sorry, you're not on our list. Do you think you can come Sunday?" I told them "no, I made the appointment for that day. I'll take my business elsewhere." He rudely says "you go do that." I'm not going to continually play this cat and mouse game with them. I don't recommend doing business with these people. read more

Had a whole system put in my classic Mercedes they did a great job and it sounded great !! read more

HB Auto Sound - The classic Mercedes - Car Stereo Installation Near Me - Huntington Beach, California

If multiple employees see a customer in the lobby, be polite come in and tell the customer you'll be right with them. I waited 10 minutes and the only reason I stayed that long is cause of these reviews. I shouldn't have to go chase an employee in a small store. Then dont be snobby and say "well I am here now" after I ask for help in the lobby. I aint want to mess up reviews but just some FYI do better cause that interaction alone made me completely avoid this business. Also WHERE MASK read more

HB Auto Sound - This is the store. - Car Stereo Installation Near Me - Huntington Beach, California

Major let down in service I ordered a touch screen radio system for my car which is in fact new and not an old model. This company told me they would have my product ready in a fair amount of time, however they took 2 while months to receive my order! When I would call to get an update on the product they wouldn't pick up and would take forever to respond back to me. They initially told me I can get a refund and now they are saying there are no refunds, like how can you tell a person you are able to receive your money back and then go against your own word!? Very poor service and I would not recommend to work with them. This company gives false expectations for a customer and I wouldn't want anyone else to go through this difficult process. read more

HB Auto Sound - Clearly in this photo the company states that I am entitled to a full refund which should be disappointing for a customer - Car Stereo Installation Near Me - Huntington Beach, California

Spark notes of the Story 1. Jason and Jay are kool just Jason is bad at communicating what's going on 2. The techs are extremely slow and do a half ass job 3. They broke my Amp and then say it was bad. It was Brand new and was working when I dropped it off today 10-02-20 then tell me I need a buy a new one but thanks for the loaner Jay should just give me the loaner Amp since your tech broke mine. Full story First of all Jason the sales rep in the front is cool and polite, owner Jay was helpful but my overall experience with this shop as been a complete shit show. There is no Communication and lack of pride in the work they put out for some thing the techs. So my first time there I talk to Jason and tell him I need to have 4 speaker, 2 tweeters, 1 amp and 2 12in subs in a box already installed just need to be hooked up. He tells me it will be 3 hours and $275 for the work. Perfect good flat rate place looks great. BUT the job ended up taking 6 hours and mind you I never left the shop stay the whole time. Not once didn't anyone come out and tell me hey we are having problems hey we had to reword everything nothing. Then about 5 years in the Owner come back and sees I'm still there and says sorry and that the trainee tech is working on my car and that he had issues. First you guys should tell someone if the trainee is touching there car because I would have said no and I'll come another day but anyway so 6 hours and they are done Jay is nice enough and take $100 off the bill kool I'm still in a good mood and no problem we are at a 4 star rating at this point and only problem I seen was one tweeter was loose till but they said they will fix it next time I came by kool. So Few days go by and I go to clean my car and take a closer look and see both tweeters are loose and there not even wires under the dash are not tied up and put away so I look at everything and find out the tech didn't even hook up both subs he is a half ass job. So I call Jason and he ask for me to bring it in. I drop it off at noon. I don't get a call and anything all day I call Jason at 6 asking for a update he says it will be done by closing 7pm ok so now that another 7 hours I don't have my car. I get there and Jason tells me that my new off of the box Amp is bad. Funny it was working when I dropped off my car. So they put a loaner amp in my car and tell me I need to buy a new amp and they will install it. Ok but if your tech that originally installed my sound system seen that it was the wrong amp for the job why didn't you guys tell me so you break my amp and tell me I have to buy a new one or you could have just gave me the loaner for breaking mine and the wires under the dash are still loose and hanging down so yea basically a shit show I won't be coming back here for my other cars read more

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