1. Stereo City Pros

    1. Stereo City Pros

    0

    Carmichael, CA

    Stereo City Pros

    4.7 (222 reviews)
    Closed Closed

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    Response time

    1 day

    Response rate

    70%

    Services - Stereo City Pros

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    Recommended Reviews - Stereo City Pros

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    Raul F.

    This is my first time coming to this establishment. They responded to me when I inquired through yelp on services for a dash cam installation. The price was reasonable compared to many other calls. I got in response to my inquiry. It was able to fit me in on Saturday. The service was efficient. I dropped the car off around 1045 and I was able to pick it up around 12:15 PM. I waited at a nearby Starbucks and it all worked out well. Kevin seems pretty cool. I would definitely recommend the spot.

    Thank you Stereo City for helping me succeed as a Father... it's the small things Blink 182 was onto something
    Bobby C.

    I needed help. My Daughter Faith began driving and I had to install a Dash Cam which led me back to Stereo City Pros. Extremely Professional and knowledgeable. I was given 100% ... & honestly, that's all I want. Bob the Dad :) lol

    Wires zip tied together with my original harness with as well electrical tape

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    6 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    12 years ago

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    Waqar K.

    We appreciate your business and Thank you.........

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    6 years ago

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    9 years ago

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    10 years ago

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    Waqar K.

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    9 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    13 years ago

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    11 years ago

    this place is the bomb. worked with me to get within my budget and had tons of good info to help me make my final decision. kudos!

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    10 years ago

    Mike is a good guy needed to have some work done to care of me. All work was professional and top tier products.

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    7 years ago

    The customer service is great here and Rick was really helpful. Plus they did a great job installing my stereo and exceeded my expectations!

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    10 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    10 years ago

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    10 years ago

    Wonderful service, great prices! I will definitely be back here for any audio services I need!!

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    9 years ago

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    13 years ago

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    11 years ago

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    10 years ago

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    Waqar K.

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    13 years ago

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    11 years ago

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    Page 5 of 6

    Ask the Community - Stereo City Pros

    I would like to add a front & rear dash cam to my 2015 toyota highlander. Is that something you sell and install? Thank you.

    Hello yes we install front and rear dash cams and we do sell dash cams. We have many different options from a starting price of 199 and up for a front and rear dash cam

    Do you replace speakers in rv's? Both front door speakers appear to have blown. Mercedes sprinter chassis. Also do you have speakers in stock?

    “Hello, yes, we do have aftermarket speakers in stock for a Mercedes Sprinter. Let me know if you’d like more details or if you’d like to place an order!”… 

    What's the cost for repairing a CD player in a Subaru? It's stuck and won't take in new CDs. There's no disc inside. Yes, I am old school.

    Hello, I’m sorry we don’t do repairs. We can only replace it with a aftermarket stereo. If you are looking to repair it you can call Radiomedics, they are located in rancho Cordova. Thank you

    What price for back up camera add to my camry 2012 se?

    Hello, are we trying to add it to factory or aftermarket stereo? If it’s a factory stereo your factory stereo has to be a 6.1 TouchScreen. If that’s the case we will sale you a aftermarket harness to connect to factory harness that’s 49.99.… 

    View All 8 Questions

    Review Highlights - Stereo City Pros

    Rick at this shop asked the right questions, and was willing to cut the price a little for doing two vehicles.

    Mentioned in 75 reviews

    Read more highlights

    Best Buy - 43" insignia TV!

    Best Buy

    (326 reviews)

    $$

    I stop by the Best Buy in Citrus Heights occasionally to check Pokémon card availability,…read moreconsidering there tends to be a tent city outside of the store, and my experience has been pretty mixed. LOL! Sometimes they have a decent selection of Pokémon products, such as tins, ETBs, or booster packs, but other times the shelves are completely wiped out or have only a few items left. Restocks don't seem very consistent, so it can feel like a gamble depending on when you show up. There also don't appear to be clear purchase limits at times, which makes it easier for resellers to clean out stock before regular collectors get a chance. The store itself is clean and organized, and the staff are generally polite when asked for help. That said, I'm often pitched the Best Buy credit card and membership even after I've said I'm not interested, which can be a bit uncomfortable and takes away from the shopping experience. Overall, not a terrible store, just not very reliable for Pokémon cards. If you're a casual collector, it's worth checking while you're already there, but I wouldn't rely on this location for consistent availability unless restocking and limits improve. CONS: STOP pitching me with if I need a warranty, membership, credit card. Posted signs will do! Saying "Are you sure 2x, 3x is annoying as fk." And I am sure, I don't want any. LOL! Technology now is going to be worthless 2-4years later. I'll buy a new one, if not 6 years later for even something better! Enough said.

    If you need automotive installations, they have great pricing and good service techs. I brought my…read morecar in for a backup camera installation. I spoke to Darrell and Justin about dropping the car off early and they were both pleasant and professional to talk to. They kept me posted on certain wiring complications they ran into, but was able to get it to work. I was worried I wouldn't be able to pick up the car before the shop closed, but as long as Best Buy is still open, you can still get your car back. You don't have to buy your products from Best Buy in order for them to install it.

    Best Buy - Arden Fair

    Best Buy - Arden Fair

    (445 reviews)

    $$

    Let me preface this review first with, I have purchased many electronics previously from this exact…read morelocation since it opened. I like that they switched to a no commission based sales model years ago and why I shop here. This most recent purchase of a laptop had less than stellar service experience and left much to be desired. I was upsold for an upgraded computer model, a credit card, and membership without real explanations other than I was getting a deal. The manager Raymond called me within a day without hesitation when I sent in my follow-up feedback response. He assured me this is not the type of business he runs and nor appropriate behavior of his associates. He went above and beyond and proved that this location strives for the highest integrity. They truly value the customers that take the time to shop in person in a world of online sales. He had Angel assist me in correcting the sales reps misstep, who wasn't even this locations employee but a fill in a from another store and just assisting for a day. Angel was also top notch. I will continue to refer people to this location as well as Best Buy based on how this situation was rectified leaving me feeling good as I walked away this time as I have in all previous interactions before this.

    This review is for Best Buy (the company). The Arden location is fine but the company is horrible…read more I have never experienced a customer service process as frustrating and inefficient as the one I encountered with Best Buy. On August 5, I visited the Best Buy in Sacramento, CA to upgrade my daughter's phone at the Verizon kiosk. We purchased a new Samsung Galaxy S26 in person. Because my daughter attends college six hours away, we arranged for the phone to be picked up at the Best Buy in Cerritos, CA, and made it clear that she would be the person picking up the device. When my daughter arrived at the Cerritos location, she was told she was not listed as an authorized pickup person, despite our explaining this at the time of purchase. From there, I spent hours trying to resolve what should have been a simple issue: * I called what I believed was the Sacramento store but reached a remote customer support representative who informed me they could not transfer me to the actual store or the Verizon kiosk. Instead, I was given an 1-800 number, which turned out to be Verizon. * Verizon confirmed my pending upgrade and order but explained they could not assist with Best Buy's pickup authorization. * I then called the Cerritos location, only to reach another remote support representative. After explaining the situation again, I was told there was no way to add an alternate pickup person and that my only options were to cancel the order or drive six hours to pick it up myself. * Hoping to resolve the issue in person, I returned to the Sacramento Best Buy. The Verizon kiosk employee reviewed my order and pointed out that the notes clearly stated the phone would be picked up by my daughter. They advised that the Cerritos location should simply review the order notes. * Before making another trip, my daughter called the Cerritos store and was told that employees do not honor order notes and that only someone officially listed as a pickup person could receive the phone. * I contacted Best Buy customer support a third time and was again told there was absolutely no option to add an authorized pickup person. I requested a supervisor but was told supervisors do not accept calls. Instead, I was promised a callback within 20 minutes. I have yet to receive a call. * Ultimately, I returned to the Sacramento store a second time and canceled my order altogether. What makes this experience so frustrating is that the issue itself was not complicated. It should have taken minutes to resolve. Instead, it required: * Three calls to Best Buy customer support * One call to Verizon * One call by my daughter * Two trips to the Sacramento Best Buy * Hours of unnecessary time and frustration I would appreciate answers to the following questions: 1. Why are customers unable to speak directly with their local store when many issues could be resolved within minutes by the employees handling the order? 2. If customers cannot contact stores directly, why can't Best Buy stores communicate with one another? It seems far more efficient for the Sacramento Verizon kiosk to contact the Cerritos Verizon kiosk than forcing customers through multiple layers of remote support. 3. Why was I allowed to select pickup at another store after explaining that my daughter would be picking up the phone if there is no mechanism to authorize an alternate pickup person? 4. Why did every customer support representative simply repeat scripted responses rather than take ownership of resolving the problem or escalating it appropriately? The most disappointing part of this experience was not simply the inconvenience, it was the complete lack of ownership. Every representative passed the responsibility elsewhere, offered conflicting information, or presented only two unreasonable options: drive six hours or cancel the order. In the end, I solved the problem myself by canceling the order.

    Stereo City Pros - electronics - Updated September 2026

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