This is where you need to go if you need your vehicle serviced!! Very professional and…read moreknowledgeable and affordable. Finally an auto service facility that is honest and devoted into helping customer's. They will fix your vehicles issue without emptying your bank account!! Five stars all the way! **Responding to that review by Rachel K** They fix your two issues, and fixed it for FREE with no charge, where anywhere else would of charged you hundreds and hundreds of dollars and you only have this place a 4 out of 5 stars?? Your so pathetic!!!

I had my breaks done at another shop by my work which is a good 40 minute drive from where I live…read moreand my breaks made a really bad popping sound and being that it was my breaks I was totally scared to drive it all the way back to hazel park so I brought it here... they got it right in and started looking at it..... they where able to figure out what caused it and had it fixed I would definitely come back to this shop would definitely go here before ever going back to the place I originally took it too thats for sure so glad my breaks are fixed and don't sound like they are going to snap off!!!!

The service was terrible, we dropped it off on Friday they said they would call Monday, no one ever…read morecalled, so we had to contact them whi took until Thursday.

Fantastic service that was friendly, professional and very…read moretimely. I could not be happier with the price and the service. Will definitely return!

I bought tires from this store, paid for new lug bolts as they told me mine were siezed and needed…read moreto be replaced. Few months later, this week, husband takes care in for tire issue, good thing I bought the warranty, brand new tire splitting. Then they strip a lug bolt and my husband was not aware I had just paid for new ones when he picked up and leave us with a issue to take care of. What a joke!

Visiting from out-of-town and back left passenger tire was losing pressure. Turns out I had a bolt…read moreembedded in tread. After airing up tire for a few days, I decided to stop in shortly after location opened (on a Saturday) and had tire evaluated and plugged. Service associate was amicable and accommodating, working me in among other scheduled appointments. Great service, considering circumstances.

They diagnose and fix what's wrong. Honest. Reasonable prices. As a senior lady, I appreciate…read moretheir help keeping my 2014 auto running.

I needed tires, so I looked online and the tires I wanted were in stock. I went to Chesterfield…read morelocation, and they didn't have them in stock, so they ordered them. It wasn't really a big deal as it was a Saturday afternoon and they would get them on Monday. The guy that ordered them said they would be in between 10-12 and they would call me. At 1:30 I decided to drive up there thinking they forgot to call me and let me know they were in.... I asked the guy at the counter and he said they didn't make it on the truck, but if I still wanted to do it they would be there on Tuesday. I said sure and confirmed they would call me when they were in and the guy said yes.... A week later I have never heard back and I went and got tires at another business. I really do not believe this company cares at all customer service.

Needed a mount and balance on 5 Sept 2023 and was told $40 out the door. Spouse did the service…read morecall at the Chesterfield location and the charge was $50. Called the next day to again confirm the service performed and was told $40 out the door. Couple problems. 1) On the expensive side for this service, would recommend calling around. 2) Why did the price go up 20% when a female needed the same service? If the owner would like to discuss, please check your service records on the above date and give me a call so I can better understand the price difference. Phone # starts with a "9"

My family and myself have purchased our tires from Leslie (Ken) for many years, was their today,…read moretreated very rudely, will never be back, went to another tire store and was treated respectfully

I'm disappointed with the quality control here. After an oil change visit where I declined the…read morefilter upsell, I later found two screws on the passenger floor. Those screws belong to the cabin air filter cover/housing, which had been opened and not resecured. This makes me question what else may be rushed or overlooked. If you open parts of a customer's vehicle, reassembly shouldn't be optional.

DO NOT GO HERE! We took my wife's car here to get an oil change Sunday. We typically do them…read moreourselves but we're strapped for time and decided to go to Jiffy Lube. When we were getting to the end of our service, the technician stated "sorry for the delay, we are working on getting the skid plate screwed back on and it's around 20 screws. We don't want you to lose it, new ones are $300-$400". Well guess what; the skid plate was not fully attached and screwed down and one side fell down and scraped with 5 screws missing! Guess who is out "$300-$400"; we are. Take your car to a dealer or do it yourself and don't run the risk of an oil change costing $500. Ridiculous.

I dropped my Chevy Tahoe at Tri Action Auto yesterday for a small list of repairs...they did a very…read morethorough inspection of my vehicle at the start and sent me a report of all that was going on with my truck, (including pictures). It was great to see the report and to know exactly what was needed and NOT needed. That was the first time I had ever seen such a report, and it gave my confidence that I was at the right repair shop! They completed all the work (with my approval first), and I had my vehicle back the same day. They did miss one thing on the list, because of a sensor, I turned around and went right back, they took it right in and took care of it without charging me. I found the pricing to be very reasonable and the people to be friendly, knowledgeable and very helpful. I am just thrilled at the outcome of the whole day! My truck is running great, and I have found a GREAT auto repair shop that I will now continue with for any future vehicle maintenance or problems that may arise. Thank you so much Tri Action and Staff for all your help, hard work, fair pricing and the speed with which my truck was completed. For anyone looking for a Great auto repair shop, this is the one! ps: They also have shuttle service. Denise, Macomb, MI

Recently took my husbands car here for repairs. They were responsive. We dropped the car off first…read morething Monday. It was $90 to evaluate. They texted my husband with an estimate for the repairs with pictures of the engine, etc. He also called my husband and explained everything. We approved the repairs and we're able to pick his vehicle at the end of the day. My husband says his car sounds and rides so much better!

They got our car in quickly with a code that was a pricey repair. Diagnosed it fast and it turned…read moreout to be a much cheaper repair. The communication was great during the whole process. Friendly, professional, knowledgeable - all around great place to do business with.

Had a Flat in MI Friday Jan 16th. I am visiting from Canada, Found this place for the repair, and…read moreput the tire back on my car. No Charge too, WOW! Got me in Fast as well, Thank you and CJ Bennet!