I would highly recommend Steve Silva Plumbing for any kind of plumbing job you might need! I called them because I was having problems with my hot water heater and I spoke to Patty. She was very helpful and understanding. She scheduled Dean to come out the next day to check it out. Dean was right on time, super friendly and knowledgeable. He let us know that we needed a new unit. Two days later, Axel and Laron, were at our house installing a new water heater. They came right on time, explained exactly what they were going to do and worked very quickly. They were very polite, knowledgeable and incredibly talented. A few hours later, we had a new hot water heater installed and ready to go! Amazing customer service and attention to detail from start to finish! Again, we would highly recommend Steve Silva Plumbing! read more

I'm writing a review on Steve Silva Plumbing Company because I believe they are a company that is truly honest, reliable and do great work. I recently had them do a job for my wife's sister, replace a water heater. They were able to schedule the time to work with her. They were on time, did a great job and stayed within the estimate. Not many companies that will do that today. All the staff were great & very helpful. If you need a plumber, call them, you won't be disappointed. read more

Rains had started as one of the atmospheric rivers approached. I was afraid that our sump pump was not working. We got ahold of Silva Plumbing and they got on the job immediately. They were at our place when they said they would be. Diagnosed the issue and ended up replacing the sump pump. All was fixed within an hour. The service was friendly and professional. No flooding and we have peace of mind. We have used Silva Plumbing several times over the years, and the results have always been excellent. read more

Steve Silva Plumbing and Patty are the best. Hot water heater went out on Christmas day and today they were so helpful and a great price. Don't be fooled by All The Stars with other companies. read more

My husband and I are seniors and we bought a washer and dryer tower for inside the house instead of going up and down stairs and out side to the garage. We needed the full plumbing job from underneath the house to the sewer system and up to the kitchen and water heater. It was a big job and it was done in two short days by LaRon and Kieth . La Ron came the second day to very thoroughly finish the job and he is a wonderful man!!! We wish him a beautiful life with his family and career!! read more

Do yourself a favor and do not even bother giving them a call, the company is absolutely terrible, the service is horrible, they are extremely rude and unprofessional. Steve himself was rude and unprofessional from the start, and it went downhill from there. The work that was done was subpar and did not resolve the plumbing issues I was having. I ended up needing to hire another plumber to fix everything, which cost me extra time and money. Overall, this was one of the worst service experiences I've ever had--definitely would not recommend. read more

We are entirely dissatisfied with the job that Mr. Silva did for us here in Napa, which was to connect the main water meter to our house. We had dug a 16 inch trench, filled the bottom with sand, and had the 3/4 inch copper pipe here on the job site to speed the job. He inspected the trench, the water meter, and the shut-off valve to the house, and assured us that his best foreman would handle the job, and show up with the proper fittings. His bill was 40 percent higher than his estimate, and when we questioned him, he told my wife that he didn't remember giving us an estimate when we questioned the higher bill. (A recorded voice on his website boasts that his estimates gives the customer peace of mind, and no bad surprises.)He said that he "gave us a deal" since he didn't charge for his coming to the job site to give the estimate. (Four others had given free estimates, and didn't complain about not getting job) Please get written estimates from him if you are so unlucky to not find another plumber in the Napa area. read more

As always, fast friendly and professional service. I had a partially blocked drain line in the house, called on Tuesday, serviced on Wednesday. Arrive right on time. read more

By far THE BEST plumber in the area! They are so knowledgeable and their customer service is amazing! The guys in the field and the service techs are so nice and treat everyone with respect and the ladies in the office are awesome! Steve is amazing! It's no wonder they have been in business for 40 years! Wow! read more

We needed a new waterline put in from the meter to the house so we called the company which was recommended to us by Penny Pincher Construction ( which we trust ) . The first young man that came out Chris was very nice and explained everything to us we told him we would contact them when ready. when we were ready they let us know to call 811 to mark lines etc & checked on us. Came back out about a week later with a helper named Axel. They were both so courteous nice young men they got in and got the job done with care of our plants. I will definitely use them again and I have to say we will probably request the same young men they are a great asset to the company thank you read more

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Hot water heater went out on Easter. I called and had an immediate answer. I appreciated that they were up front about the cost minimum for coming out and the Holiday/Emergency rate. Got a call back from our plumber within 10 mins from speaking with dispatcher and he was at our house within 30 mins. Ultimately the issue was due to electrical wiring however our plumber thoroughly inspected everything to make sure and safed off the electrical connections as added safety precaution. read more

I cannot say enough great things about this team. Dean came over after hours to ensure the leak from an upstairs toilet running into the downstairs area was stopped and started the repair on our toilet and clogged sewer line late into the evening. He returned the next morning to finish the work and made sure everything was in perfect working order. Dean and the individuals taking my panicked call were incredibly nice and Dean did a great job. 5+++ stars! read more

I have been a loyal customer of Steve Silva Plumbing for about 20 years. My last few service appointments have been less than acceptable. First issue was three consecutive garbage disposals leaked upon installation, causing damage to my kitchen cabinet. Eventually, I decided not to even have a garbage disposal installed. Steve Silva did refund my money for the cost of disposal and installation. Back on March 9, Zac came to install kitchen sink and snake slow draining bathtub line. Which has been slow for years and was previously snaked by them a few years earlier. Zac seemed to get the line to drain better, but he recommended that it never be snaked again, just add a lot of chemical drain cleaners if it runs slow again. This seemed like bad advice as I know frequent use of drano chemicals can severely damage pipes. A month later, same drain became worse. I followed Zac's advice and poured many bottles down the tub, sink, and adjacent kitchen sink, thinking this would clear the line. Nope. So having lost some confidence in Steve Silva Plumbing, I decided to call another plumber. My new plumber attempted to snake the drain and when he pulled the snake back out, it was covered in mud. An lo and behold...the sewer drain from the tub thru the sink area is almost completely rotted out and clogged with mud, that seeped into the rotted drain line under my cement slab house. Now I am undergoing a complete bathroom jackhammer and drain line replacement in my bathroom! I had also asked Zac about tightening the handles on my master bath faucet. Zac simply stated that it could not be done, faucet had to be replaced. My new plumber, popped off the cylinders and tightened them both back up in under 1 minute! Thanks Steve Silva Plumbing for all the stress and bad advice. I am currently going thru a major health issue, and this could have been repaired months ago if it had been detected back in March. read more

I had a list of minor repairs from a house inspection made when selling my house. I called Steve Silva because I have used them in the past with good results. The plumber Chris came on time and began work immediately but not before explaining every thing he was going to do to correct the problems listed. One of the repairs needed a major part of a shower drain which had to be ordered. He returned today with the part, worked quietly and quickly to replace it and totaled up the hours split between both days, for a total of only 3 hours! He was polite, professional, and careful with the house and I can recommend him highly, along with Steve Silva Plumbing. While waiting for the part the owner Steve called me to apologize for it taking a day longer to get the part and gave me a generous discount for the entire job. Who does that ? I can strongly recommend them. read more

Chris the plumber saved the day.Called Silva Plumbing and was given a call back within 15 minutes.He arrived within an hour and fixed what could have been a horrendous mess in our home.Chris was patient and very knowledgeable.Highly recommended read more

An appointment was made for a remodel quote, the estimator was a no show. Called to ask where the person was, and was told the the appointment was for the following week; it wasn't, but whatever, we will see you next week. Again, waiting at the designated time, and again a no show. The office was called and was informed that there was no scheduled appointment, would we like schedule one. Maybe we will pass. Very poor customer service. read more

Zac came to our home to help us with a clogged sewage problem. Our home was built in 1978 in the Browns Valley area of Napa. The builders were not as clear headed as they are now and hid the clean out spots so well that if a technician would not be interested in doing his job would get this job, that person would declare impossible and charge you for the visit and leave. Zac was able to deal with this problem and took steps to open up pipes in areas that allowed him access to the line. He was able to clean the line and get our system back in order. A less professional plumber would have just found a way to charge you more for all kind of options and come back another day to start the job. We are so happy that we can use our services now and don't have to run to the nearest gas station or other nearby resources. Thank you Zac, a very nice guy who is pleasant and professional and knows what he is doing. Thank you Steve Silva Plumbing. read more

Thank you to Steve Silva plumbing for coming through with our emergency plumbing issue after hours. Dean was fantastic and was able to snake the line which saved us from a potential flood damaging our home. Thanks again and I would recommend them to anybody read more

Our house was built in 1857 and who knows when the plumbing was installed! Since the 2014 earthquake, it had been acting up and this year, it was time to do the "big job" we had been putting off. Enter Steve Silva Plumbing, who did an amazing job under terrible conditions and constraints. The plumbing was Byzantine--a complete mess, and had to be completely rerouted under the house through a very small crawl space on some of the hottest days of the summer. Despite the conditions, the men on the job were good-humored, hard-working, polite, and professional, and our plumbing has worked perfectly since. They also organized the permits and inspections with the city. I am so grateful to Steve and his team for their exceptional work and first-class customer service. read more

We had no hot water and of course, we figured this out on a Saturday night. John M. from Steve Silva Plumbing came out on Sunday morning and fixed the problem in about 1.5 hours at a reasonable price. What more could you ask for? Thanks, John! read more

Fast courteous service! They were out to my house and had my problem repaired within an hour! Will definitely call them if I ever need them in the future! read more

We had a weekend emergency plumbing issue and had a hard time finding anyone who could help us. Steve Silva Plumbing (and Jesse the technician) were super responsive and there within a matter of a couple hours. Jesse was really friendly and took care of our issue right away! Thanks for your help and would definitely recommend Steve Silva Plumbing to anyone in need. read more

Chris at Steve Silva Plumbing did an excellent job fixing our sinks and toilets! He was so polite and respectful, too. Thank you for your wonderful work. Steve Silva Plumbing has always been and will continue to be our go-to plumbing company. Thank you very much! read more

CAREFUL: They charge a lot for simple fixes - like changing the flapper on a toilet. For more complicated issues they inflate your bill even if they can't fix your problem, then leave the project incomplete. The other negative reviews summarize it pretty fairly. read more

This was my first ever time calling a plumber for my own house. Ive seen Steve Silvas trucks all over town and I liked that their website so I called them. The receptionist took a message and said someone would call me back, im thinking greeeeat... No longer than 5 minutes later I get a call back, the guy was very very nice and professional sounding on the phone. I explained my problem, which was just a clogged guest toilet, no real emergency. He said hes available and was here in about 10 minutes. 10 MINUTES!! I called them 54 minutes ago , and hes already fixed it, cleaned up, left, and im writing this review. As he fixed it I asked if I could watch (I like learning) and he explained everything he was doing as he went. Also answered ALL my questions and concerns, and gave me very helpful suggestions for the future. They were fair priced (I know what our previous plumber charged us), especially since it was evening they didnt charge an after-hours fee or anything. For all my future plumbing I will be calling these guys, id definitely recommend them. read more

John came to my place to fix one issue and ended up fixing three. He went above and beyond his job to make sure I was happy with the job. I highly recommend John as a Tech, he's personable, helpful, knowledgeable, listens to you and communicates well. 5 days later I had the same issue, which I understand can happen and isn't the Tech's fault. When I called back, I got some inaccurate information that left me frustrated. I was immediately contacted by the customer service team who vowed to rectify the issue. John came back out, and again, did an awesome job at no additional charge. They stood by their work and backed their service, which means a lot. Cameron and Gene were proactive in making the matter a top priority and ensuring the problem got fixed, and that I was a happy customer. Things don't always work perfectly but these guys made it right and because of that, I'll be a repeat customer. read more

We just purchased a home in Napa. The termite inspector had noted a "possible" leak in the crawl space under the washer. Having had slab leaks in our former home, this struck terror into our hearts. The Steve Silva plumber arrived exactly at the time promised. He took time to crawl under the entire house and inspect everything. He pronounced it dry as a bone, even though it was hailing outside at the time. He said some of the previous soldering could reflect back and look like drips but everything was great. What a relief! He was very careful to be sure that not a piece of dirt came up with him from under the house. He used drop cloths and cleaned up carefully. Their price was very fair. Especially considering the peace of mind it gave us. Steve Silva will definitely be our go to plumbing service in our new home for years to come. read more

John the installer, installed a water heater in 2016 and another in 2019 for us. He is the best. He is thorough and knowledgable. I have worked with many plumbers and when it comes to John, I don't even have to ask questions. I just trust his recommendations and feel relaxed that he is going to deliver: New straps, expansion tank, pan water heater sediment trap. Gas flex. Venting, connectors. Brass fittings. the picture shows a new heater he installed in March 2019. read more

Steve Silva Plumbing - the new heater after John is done with installation. - Plumbing Near Me - Napa, California

OMG...I run a tasting room downtown Napa, and last night our septic system was bigjigetty to say the least. After all the earthquake scare this guy was great. John was his name and he SAVED the day so that we could open tomorrow morning without extra stress. he came in...fixed it...great attitude....and packed up, with a kind goodnight. Steve Silva Plumbing will be our go to at Nakedwines.com from here on out becauae of him. Thank you John. read more

By far the best! Always honest, prompt customer service. My water main was about to burst and they dropped everything to come help-lifesavers! read more

Assisted well with problem. Didn't know what to do with Yelp prepaid service....however didn't get a call later asking for payment. Good company. Will use again if needed read more

I've rarely had to call a plumber, but today, when my wife discovered water dripping onto our kitchen counter through the ceiling above, I called Steve Silva Plumbing after I turned off the water outside. The receptionist was courteous despite my frantic call at 8:20 a.m. To my dismay, she reported that all plumbers were busy and none were in our area (Lake Berryessa, 20 miles from Napa) at the moment, but she'd assign someone when he or she became available. I thought, Sure...here we go...the long wait. I settled in to wait, figuring it might be all day before I got a call. She called back before noon, and 20 minutes later, Mario the Plumber arrived, looking neat and clean, driving a spotless white van. He was courteous and neat; he got out dropcloths and laid them out liberally over the counter, and set to work. Less than 2 hours later, the leak'd been located and repaired. In addition, he spotted several other bad solder joints and re-soldered them before we had another episode of leaking. The most amazing thing was, Mario really cleaned the area after he finished work, which is saying something because he had to remove three sections of wet sheetrock. The water is back on, and we are good to go. Mario even had a recommendation for a good sheetrock repairman for us, to replace the wet insulation and sheetrock. Fortunately for us, we managed to catch the leak before it had a chance to spray for hours, so damage was minimal. Mario made some good suggestions how to avoid or minimize any further unpleasant surprises or water damage by the use of a remote solenoid valve, and I plan to take him up on it. These guys deserve a "5" in my book. My motto is, give praise when earned, and Mario earned it for sure. read more

Yesterday,Thursday,a really great technician, John, from this establishment came out to our home to "snake" our tub drain. Given a 1-3 pm window of arrival, John was actually there early, and we have a difficult place to find. Extremely nice, while professional, John introduced himself and was onto assessing the situation immediately. Not only did he do what he was sent to do, he came up with a pipe solution outside for any future issues (keep in mind that in know nothing about plumbing). Even though my wife and I insisted that it'd be unnecessary, John even cleaned our tub NICELY after he was done. In short, if you want you plumbing done correctly, promptly, and professionally, these folks are the plumbers you need! read more

We recently discovered that some small but numerous plumbing issues had arisen in our 1960's home, and we were so grateful to work with the owner and crew of Steve Silva Plumbing! The team's professionalism and courtesy were exemplary, and their speed and craftsmanship were exceptional. They were at our door exactly when they had scheduled, and completely negated the stereotype of plumbers we see in movies, presenting as neat, professional, and gracious communicators. Their estimate and prices are well documented, and really reasonable, and I will absolutely use them as the need arises. I cannot recommend Steve Silva Plumbing enough! read more

Steve Silva Plumbing is great the scheduling is organized and efficient. John has been to our home a few time to handle multiple plumbing issues. We always can count on a fair estimate and fast service. The quality of work is outstanding. We never have to call them back a second time. Everything is done right the first time. read more

These are the guys you want at your house when you have a plumbing emergency on a Sunday morning. They were fast, friendly, professional and tidy! Would definitely recommend and will use them again, if a problem arises. read more

I had a clogged sewer line. Roto Rooter started the clearing and every ten minutes raised their cost by $150 until I said "No more. Pull your line out." Friend with a power snake could not clear the clog. John Mendoza with Steve Silva came. He worked efficiently. He stated the cost ahead of time. There were no surprises as with Roto Rooter. He cleared the clog and left the bathroom in clean condition. Words cannot praise John Mendoze enough. Don't hesitate to ask for him when calling Steve Silva Plumbing. He honored a $20 dollar coupon and is a real treasure in the plumbing field. read more

By far the best experience I've ever had with a plumbing company! The moment I called Steve silva plumbing for the leak in my house I knew I made the right choice! The lady that I spoke to on the phone was super friendly and professional! She was able to send a plumber right away! The plumber was extremely nice and professional, he assured me that the problem would be fixed and I didn't have to worry about it any longer. He did amazing job and the leak issue was resolved! I recommend this company for anyone that needs a plumber!!! read more

Whenever we have any plumbing problems we always know we can call Steve Silva Plumbing. They offer the best plumbing service with kind and friendly customer service. We highly recommend this company, and we have used them for years. read more

I would give a negative score if I could- this company advertises itself as 24/7 help, so we called on Sunday when our sink pipe burst and forced us to shut down water for the entire house. The person on the line said he is not sure what the problem is and if he has any parts to fix it (we sent multiple images of the leaking pipe) but he would be happy to change us 500$ just to drive by and check what is going on. What a service! read more