Thanks Mike and crew Brakes and oil change today great job…read moreand good price and done quick Thanks

Reasonable prices, reliable work and honest estimates. Cant ask for more! The staff are friendly…read moreand they answer their phone.

My family, girlfriend, and I have been getting our vehicles serviced at 916 Auto Repair for all of…read moreour vehicles over the past couple of years. Customer service is great and they offer expert services for deals far better than any dealership or other mechanics I've gone to. I took my 98 Corolla in for a check engine light and misfiring issues. After performing tests, I received helpful explanations and photos of the issues found in my vehicle. Before performing any additional tests and services, they checked in with me to confirm which I really appreciated. Services were done efficiently and they communicated promptly throughout. I will continue to bring vehicles to this shop because I trust their expertise, value their customer service and appreciate the good deals!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I've taken our Honda Accord and Toyota Tundra there over the years. Got my Tundra to almost 400k…read moremiles. Recently took my Accord there with almost 250k miles but alas the repair would have been more than the value of my car. They've always treated me well and fully explained any problems. Even when I price-shopped their estimates, I stayed with them because of their great service.

When we first moved to Folsom, I dreaded having to find a new mechanic…read more Shannon Family Auto has been a trustworthy, honest, efficient, and consistent auto shop for my Honda Civic. I've been a loyal customer since 2021 and I know I'm in solid hands!

Found in yelp they were open on Sunday! Called and they said come in and we will help after I…read moreexplained a foul smell coming from my air conditioner vents. I was in and out under 45 min. The guy on the phone guessed the issue and was correct! Waiting room was very nice and friendly staff! Thank you!

This business sucks. I was going to purchase a vehicle that…read morethey worked on. I got their number from CARFAX and Danny's Automotive had worked on this car several times. I called to find out why the Radiator was replaced multiple times. He was rude and told me he could not tell me anything about the vehicle because his policy was not to give any information on vehicles he worked on. I asked if this was everyones policy or just his...He said it was just his. I told him that it was very strange that he won't back up his work. DO NOT GO HERE! TOO MANY ONE STARRS

Called a few days ago for an alignment after I did some suspension work on my car. They said they…read morewere pretty busy but could squeeze me in Friday, which was awesome. Dropped my car off and they were done within the afternoon. Four wheel alignment ended up costing $110, which is in my opinion really good. Also nice to find a mechanic that will work on older cars too, since mine is a 94 and some mechanics in Folsom won't even touch a car that old. Overall great experience, I will be back.

Did a walk in to make a appointment and explain in person what was needed on my car, experienced…read moresuper rude customer service from the gentlemen in the front.

Feeling frustrated after we took our truck in for a brake inspection. The inspection cost $80. We…read morearen't used to taking a vehicle in places and being charged a diagnostic fee and if we are it is usually waived when you go with them for the work. In this case they don't deduct the inspection fee. They didn't verbally say the inspection fee would be $80. It was on a piece of paper we signed at the bottom. If they are trying to be transparent I would recommend they verbally tell you all fees before services, not just in writing because it was missed by us. Because of this I don't think we will go there again. I don't like that they don't waive an inspection fee if you use them for a repair. I get they have to do what they have to do to run their business, but many other places don't do this. Feels like it is sacrificing customer service for a little extra profit. Leaving one star because of the customer service, pricing, and transparency vs their work on vehicles. I can't speak to their work on vehicles.

Went in for an alignment and asked them to investigate the transmission fluid as a prior mechanic…read morereported it smelled "burnt." They were able to get me in and out in short time. $99 for an alignment of a compact pickup was the cheapest of the three places I called around town. The staff were friendly and their lobby was comfortable. Parking is a little tight in front of the service bays, but I found a spot.

These people are HONEST and care about people. They do not encourage any uneeded repairs. I'm so…read moreglad my son and I found them. Thanks to my clients the Marks'. I recommend them to anyone who needs a reliable auto shop. ​

They are speedy, friendly, and always do a great job. Cheaper than the dealership too. The day I…read morecalled I could have come in then, but chose the next day. Was in and out in two hours. I have used them a couple of times and feel they are very trustworthy.

Thank you so much Dallace Brandon. Great service, great…read morecommunication! Just make my day! I was so stressed about my car.

I always receive top-notch service from Daniel Bandoni at AAA Folsom. He is a true professional who…read moreis always attentive to my questions and concerns. Additionally, my car is repaired in a timely fashion to get back on the road quickly.

I called to ask a simple question about what type of transmission fluid they use, along with some…read moremore questions before committing to driving over and getting the service done. Before answering most of my questions, the woman on the phone insisted on collecting my full name and other personal information just to continue talking to me. I explained I wasn't comfortable giving full details until I understood whether they even offered what I needed. She became impatient when typing my name and abruptly told me to 'you know what- why don't you go somewhere else' and hung up on me. I'm reluctant to hand out personal identifying details just to get information about a car service. I wasn't rude or argumentative; I simply wanted to know if they use the specifically compatible fluid for my car I before committed to anything. If this is how they treat someone trying to ask basic questions, I don't feel confident trusting them with my vehicle.

I do not recommend going here. Took a car in for a pre-purchased inspection before buying it and…read morethey told me everything was good. Bought the car and Come to find out later there's a bunch of major expensive issues. Asked them about it and they told me they chose not to tell me about it until it got worse. suspension was messed up, and the brakes and rotors were jacked up. Then they called the other shops that found the issues scammers for pointing out the problems. So I go back in to have them do the brakes and rotors, and they resurfaced the front rotors and replace the brake pads. Anyone who knows anything about brakes or rotors know that this is not the right way to do it and it causes the old rotor to damage the new brake pads. I called them and asked them about this when I found out and they lied to me and told me that they put on a new rotors even though I could see the rotors myself and they were obviously old and rusted out . I decide to go in and get a copy of the invoice. the invoice it says they resurface rotors. even though over the phone they lied to me and told me they replaced them. they got hostile and rude and aggressive to me over the phone when I called then them out on it, then they hung up on me. then when I called them out for the rude phone call,, they claimed I was being rude, even though I was super polite. Save yourself time, money, and hassle and go to a better shop

I took my car to Mike's to have a balky seat belt checked out. The owner, Riley, is kind and…read morecommunicates well. After they checked out the mechanism and didn't find anything, they sprayed the latch with something that fixed the problem for no charge. Thanks Riley!

Reasonable, knowledgeable, not a crook. I have full confidence in this business. Thank you Mike's.read more