We purchased a washer and dryer here over a two years ago and honestly I was hesitant right from…read morethe get-go because I had never purchased an appliance from a ding&dent/outlet. I heard good things about this place from other people, but there wasn't too many reviews online to go by. I wish I could find my original reviews I wrote over a year ago so that I may update them as I'm not sure where I put the review, but this place truly doesn't get the credit it deserves on Yelp. First off, we purchased the warranty service, always get those things. It proved to serve us well as a part of our dryer gasket was torn shortly after purchasing, but the manager (I think his name was Tryson) was quick to come out and service it himself and replace the piece back to working order. I truly appreciate that impeccable service as I was freaking out thinking that I had probably purchased a faulty machine, but I didn't. Fast forward to our third year with our set and my washing machine now has issues... Joseph (on the service/repair crew) did his best to find the issue(s) and boy was there issues. We waited on multiple parts and service calls to see if the machine could be fixed. It took forever (as most ppl know everything is backordered or has been taking forever to get) I took our loads and loads of laundry to the coin laundromat, you can only imagine what my car looked like filled with laundry for three adults (my mom is staying with us for a bit) and four children (a very active soccer/fitness family with lots of laundry). I needed my washing machine more than ever. My only wish was that if we knew it was going to take so long parts and repair, I honestly would've purchased an inexpensive washer from FHM to use in the meantime, but they didn't expect it was going to take as long as it did. They do not work two days out of the week, but the communication and updates were excellent even between the non-working days. They eventually were able to fix it, but Joseph was able to contact me directly through calls and emails and suggested I take a new one in place of mine due to heavy cosmetic rust damage to the inside lining. His honesty is definitely one of the biggest reasons we will come back for future appliances. I happily agreed and was so excited to receive it. It was scheduled to be delivered around 2-4pm yesterday, but I got a call in the morning from the drivers stating that they were very busy and couldn't deliver in my expected time-frame and said I may have to wait during the weekday unless I was willing to wait until after 6pm. Of course I said yes to waiting. Sure enough they were super busy and deliver near 9pm. Even thought it was rather late, I am beyond appreciative of their continued push to get deliveries out even so late on a Saturday. Thank you Four High Management!

I cannot rave enough about this company!!! They are outstanding! After ordering from Best Buy, they…read morecould not accommodate our availability for delivery. I canceled the order and ordered the exact same items from Home Depot, they also couldn't accommodate our availability for delivery. All we were requesting was a morning delivery. I canceled the order from Home Depot also. Called Four High Management and ordered the exact same items... NEW in box. They SAVED us over $2000.00 in addition to delivering our appliances IN THE MORNING time by AWESOME delivery guys. I would recommend this company without hesitation. They are fantastic.

These folks absolutely know appliances! They know the pros and cons of every manufacturer and every…read moremodel. We now get everything there and they've never steered us wrong. In one case, I wanted an induction cooktop with a built-in fan. Hours of internet searches, and speaking with supposed "experts" at other appliance stores, convinced me that what I wanted simply did not exist. I visited Alexander & Rays and they knew immediately how to get exactly what I was looking for--which was a little known luxury brand that almost nobody carries. Oh and BTW, their installers are fantastic.

Needed help setting up my TV & remotes. I received quick, courteous, professional technical…read moreservice.

Terrible and much more expensive than other appliance repair. They have a low serve call but almost…read moredouble the cost for the actual labor & parts charges of another company. We had to eat Sharks service call but It was much less expensive to pay the service call, labor, & parts for another company.

I was quoted more than $400 to replace the optical ice sensor of my old refrigerator…read more The replacement parts are available on Amazon for around $25 and the time to install them is about 10 minutes (there are plenty of videos that illustrate this very simple task), When I heard the estimate, I said "No thank you" in a heartbeat. Very disappointing because I felt this was an attempt to take advantage of me.

Do business here, better get everything in writing and read all of the fine print. The Manager had…read morean ethical choice and chose poorly by throwing his employee under the bus and losing a customer. After finding a washing machine, the employee told us he would hold the machine for us for two hours. We left to eat lunch. When we came back to purchase and load the machine in our van, the manager was in the process of selling the machine to a different customer. It was the only machine of that type. He knew the employee told us he was holding it for us and decided to sell it to the other customer anyway. He told me they do not do holds, and the employee made a mistake. The right thing would have been to hold the machine for the two hours and correct the employee in private. If told we needed to fully pay or put down a deposit earlier, we could have done so. His only attempt to rectify the situation was to "allow" us to buy something else in the store, come back in a few weeks when they get more stock, or go to their competitor. Really poor management.

From the owner: Appliances4Less is the country's biggest supplier of scratch/dent appliances. Olathe A4L join the…read morenetwork in 2025. All appliances carry a one-year warranty at a minimum. Up to 70% off. 0% APR finance is available on-site.

We bought a washer & dryer and our experience could not have been better, from the facilities, to…read morethe salesperson, to delivery. We were very happy with them.

I rarely leave negative reviews, but my recent experience with Warners' Stellian warrants one…read more While the delivery team themselves were excellent--professional, courteous, and efficient--the sales and logistics side of the process was extremely disappointing. I was given a confirmed delivery date and time window, which required me to take time off work. Five minutes before delivery, I received a call informing me that the associate who sold me the appliances had set up the order incorrectly, making it impossible to complete the delivery as scheduled. I fully understand that mistakes happen; that part is not what frustrated me. The issue is the financial impact this oversight had on my family due to missed work--and the fact that I will now need to take additional time off when the remaining appliances finally arrive. I recognize that Warners' Stellian is a business with its own processes and interests, but there should be some level of financial accountability when an internal error creates a burden for the customer. As a result of this experience, I will be sharing my story with others so they can make informed decisions--just as Warners' Stellian protects their interests, customers deserve the same consideration. Delivery team: excellent. Sales and logistics: extremely disappointing.

Joe deserves a 10/5. He was prompt, honest and hard working. Went beyond what could have been…read moreexpected. I highly support his business and will definitely seek him in the future if issues arise.

Joe from J&J Appliance Repair did a top notch troubleshooting job on my stovetop. He identified the…read moreproblem, ordered the part and installed the part a few days later. I thought the turnaround was very quick And my repaired stovetop works perfectly. Joe was very pleasant and explained his troubleshooting reasoning in splendid detail. He even swept around the pulled out stovetop before reinstalling it. I thought that service went above and beyond. The price was reasonable. I will definitely use J&J in the future. Highly recommended.

Great amount of merchandise, however customer service is horrible. I went there a couple of months…read moreago and had bad service then, also. I decided to try again today. I walked around looking at everything for over an hour. Not one person offered to help me or asked if I had any questions. I will not be ordering my appliances, plumbing fixtures, lighting, etc. from there. Really bizarre that they don't appreciate a customer.

Warning: if you have a warranty appointment, there will be complete disregard for the window of…read moretime given to the arrival of the installation team. If you call Ferguson to follow up, you will encounter any number of disinterested and dismissive employees who seem much more interested in getting you off the phone than resolving your concern. I guess Ferguson puts their customers last, at least in terms of service after the sale. Stay away if you value your time.

Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

I had my Bertazzoni oven repaired - small stuff, a loose handle and one of the elements needed to…read morebe reattached. They charge $200 just to show up, which I thought might cover twenty minutes worth of repairs with no parts. Nope, they charged an additional $200 for the labor. That equates to $600/hour. They didn't leave any receipt detailing what they did (I wasn't home for the repair) and it took three phone calls for them to email me the work order, that simply said " tightened handle, reattached oven burner element." That's just a lot of damn money for what I got.

Not good. They sold me a defective washer. When I finally got through to them, they gave me the run…read morearound. They sent some one out to look at it, the nice young man couldn't fix it so they promised they would replace it the same day. But when I called back, they said it would try, but it probably wouldn't happen. I put my faith in them. I'm old and on a fixed income. I haven't been able to wash my clothes for over a week. But I guess, I'm not important enough to make the effort to make it right.

This company has some of the worst customer service I've ever dealt with. They are incredibly slow…read moreto respond, if they respond at all. I've made multiple phone calls and left multiple messages, and most of them just get ignored. We bought a fridge about 4 months ago and have had nothing but problems. Theres always condensation in the fridge and the fridge won't stay cold. On top of that the freezer won't close which causes a laundry list of other problems. On the rare occasion someone finally replies, it feels rushed and unhelpful, like they just want to get rid of you instead of actually solving the problem. With the warrenty we have we we should recieve a new unit but have been waiting for months with little to no communication on when that will accually happen. It's extremely frustrating and unprofessional. If you value your time and money, I'd highly recommend avoiding this company altogether.