Not to sure where the 2/3 stars are coming from but from my experience from the moment stepping into the lot to leaving it was 5/5. Friendly courteous and overall very good feeling. No feeling of being pressured into purchasing and really going that extra step to make sure we made a deal happen on both ends satisfied. Hugs shoutout to AV (don't remember his full name but helped me from th beginning) he had an appointment coming in and left me in the hands of JV and honestly I would go with either or! They definitely know their stuff and very transparent with everything having to do with purchase. Overall I will definitely be coming back and recommending this dealership to friends/family Purchased a 22 GMC sierra Shoutout the guys read more

Terrible first and LAST experience with this dealership. I was contacted multiple times by sales representative, Nicolas, over the span of two weeks who reviewed photos of my car, confirmed everything looked good, and provided an estimated appraisal range before scheduling an in-person visit. I rearranged my schedule and drove over an hour for the appointment. While I was already on the way, another representative, Rachel Pagan, sent me a message confirming the appointment and saying she looked forward to meeting me and appraising the car. I responded immediately, but after about 40 minutes she followed up they were no longer interested due to modifications something that was clearly visible in the photos they had already reviewed. I understand dealerships have policies, but this should have been communicated before scheduling, especially given the distance. Overall, a disappointing experience and a lack of consideration for a customer's time. read more

I had them do oil change, alignment, installed new wheels and tires for my Chevrolet Corvette. My family and I have been customers here for 10+ years. Thank you, Yans, David, and Stewart Chevrolet! read more

Stewart Chevrolet - Car Dealers Near Me - Colma, California

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Update: After leaving my last detailed yelp review on how John lied about me never contacting them all of a sudden Randy, the finance manager I've dealt with this whole time reassured me yes I have made many attempts contacting him to have this cancelled. Mind you Randy had me send yet ANOTHER letter March 2026 to have this cancelled that would be honored from February 2025 (when I first tried to cancel this). So it is now June 16th, 2026 and I just got off the phone with Ally who I financed my vehicle with and guess what???? They said the warranty STILL ISN'T CANCELLED! Not surprised this place is full of scammers. I'm telling you do not and I means DO NOT do any kind of business whatsoever with this place. As mentioned in my first review, I've bought cars from City Toyota, what used to be Melody Toyota, CarMax and even a lot off the side of El Camino. THIS IS THE WORST EXPERIENCE AND THE MOST SCANDALOUS ESTABLISHMENT I HAVE ENCOUNTERED! I'm sure I'll get another BS excuse and another hoop to jump through. I also left Randy ANOTHER voicemail today let's see how long it takes to get a response. Left this review 7 days ago as of 6/23 still no call back from Randy the finance manager... tick tock , tick tock.... read more

How many visits and how many hours does it take to get a second key for an electric vehicle programmed? Answer: 2 visits and 5 hours! This is the most dysfunctional and disorganized auto shop I've ever encountered and if at all possible, recommend you go to another dealership in the area. Hopefully they are better; it wouldn't be hard. From the other reviews, it seems I'm not alone in my assessment. Which begs the question, what IS management even doin over there?? Not only that, but we only received one of two parts of this brand new fob key. So we had to order the part that allows one to put it on a keychain on Amazon (see photo for what we received vs the entire part). While we didn't order the cut key, it's part of the fob. It's just cheap to remove that, esp everything you put this customer through. And throughout, staff seemed unaware of their own process to ensure that the key and service could happen on the same day, lol, sending us on a goose chase the first time we attempted to get it and numerous transfers on the phone the second time. And on top of that, echo the comments of just general rudeness and staff convey a complete lack of care. If you are stuck with the Serramonte store, be sure to micromanage the process times two. Obviously all of this shouldn't be necessary, but you could save yourself hours of your life. For example, recommend even double checking the day of your appt that the technician is still available and the part in stock. Seriously, heed this warning! Because when attempted the second time, the technician told us we were lucky they had one more in stock. The end. read more

Stewart Chevrolet - Car Dealers Near Me - Colma, California

I came in to get my tire checked and was greeted by Maria... she scanned the car and told me I needed all 4 tire sensors replaced and they were "out of stock" I was quoted 1200 for parts and labor... I went to 2 different mechanic shops and was told NONE of my sensors needed replacement and only ONE needed air in my tire. Not sure why I was told I needed new sensors if it's a FAIRLY NEW CAR(barely 11 months type of new lol) I had just gotten the oil changed and wheel alignment and they had mentioned no issues that was 2 weeks before I came in. Not sure what difference 14 days make it's not like I drive like a nascar driver and messed up the sensors LOL. So I highly recommend to check out your local mechanic before coming here. read more

Stewart Chevrolet - Car Dealers Near Me - Colma, California

Well it's been two days and still no response from Jonathan. I guess it's just lip service, I'll tell you, you just can't buy integrity! you got your money and I guess you're done with me. I was really hoping that your dealership would be one of scruples and integrity. Your sales dept. and your service dept. have proven to be dishonest!!! you don't honor your word and your service dept. has a holier than thou attitude and your service advisor David is a liar! I will reach out to my attorney at this point and see if that will get your attention. just to be clear, the issue I had was a 250.00 misunderstanding that I was hoping to work out with you, because you are so greedy and petty and afraid probably because you screw over all your paying customers that you feel you need to hide after cheating them. you're cowerdness is revealing! read more

One of worst Auto repairs/service deptartments in California- The service department is way overpriced and almost outright dishonest in their abilities to diagnose simple problems- took vehicle in, they had for 10 days, said it was fixed and charged me and my warranty company for repair, upon bringing truck home problem was still there they acknowledged problem and said bring back with no guarantee they could find the problem or that they would not keep charging for attempting to fix the same problem. In these trying times businesses should strive to put forth best efforts to help their customers- This dealership definitely does not do that! I feel they put no effort in trying to fix issue but were happy to charge and get rid of me and my vehicle! read more

SCAM SCAM SCAM 700 bucks just to change battery, charged me 300 dollars for diagnostic. AVOID AT ALL COST read more

My wife wants to like this dealership and she wants to use them for servicing her vehicle. She, however, has a bad experience most times she goes there for servicing. The latest episode was yesterday. She ended up not having them service her simply because of the rudeness of their check-in staff. To be clear, in our family, I'm the ass (apologies for the language, but I wanted to convey a behavioral concept and that word just fits). She's very, very nice to people and when she says that someone is rude or complains to me about how she is treated, it must be extreme. Anyway, she indicated that the woman checking her in was very rude and went on to blame her behavior on the fact they were short 5 technicians (not sure if that was call offs or if they are down that many employees). So, consider the performance I've outlined here before you make your choice as to whether or not you want to use this service department. read more

Above and beyond!! Not only did i gain a new car which i absolutely love. Aliya was an absolute dream, and i truly felt like i gained a friend! I wanted to trade in my honda 2 door car and new i wanted just a very basic jeep that could fit my large god. Not only did aliya listen to what i wanted she was nt trying to up sale me on anything (but honestly she could sell water to a fish). Not only after closing the deal on the car, Aliya stayed in touch to make sure i was still happy with my choice... im extremely happy with my choice to go to this dealer ship, everything was so good from the test drive, signing over the car etc. read more

Stewart Chevrolet - A new car for my large dog! Again Aliya is amazing ! - Car Dealers Near Me - Colma, California

A dealer's first duty should be safety. Stewart Chevrolet chose profit instead. My 2018 Chevy Malibu suddenly dropped from 70 mph to 20 mph on the highway. Had I died, no one would have known why. Only later did I learn my car carries a known defect covered by GM's Special Coverage N182188250 -- the Accelerator Pedal Position Sensor (DTC P2138). GM's own guidance is clear: if this code appears, the repair is covered for 10 years or 150,000 miles. AutoZone's diagnostic tool confirmed the code. I brought that proof to Stewart Chevrolet. Instead of honoring GM's policy, here's how they responded: Dismissed the evidence: "P2138? That means nothing." Blamed me instead: suggested "maybe rats ate your wiring." Demanded money: $500 up front just to "diagnose" a defect GM already acknowledged. Misled me about policy: They claimed the coverage was mandated by GM, and told me to complain to GM if I disagreed. When I called GM directly, I learned the truth -- the dealer alone decides whether to honor the coverage. Knowingly put me back on the road: Even after I cited GM's policy, they refused to fix it and let me drive away in a car with a defect that could cause sudden, life-threatening failure. I know what will happen next: the owner will likely reply here claiming this was a "misunderstanding" and ask me to contact them privately. That's their usual script whenever a negative review appears. Consider this review the real story behind that script. The danger is not a misunderstanding. This is about documented facts, a known defect, and a dealer's refusal to do the right thing. If you value honesty, accountability, and your own well-being, avoid this dealership. Your life may depend on it. Update (in response to management's reply): Stewart Chevrolet's response sounds polite, but it misses the point. If this is truly about safety, then why not simply waive the diagnostic fee up front -- confirm whether the issue is covered, and if it isn't, then tell me so? That's the fair and obvious approach. Instead, Stewart demanded I risk $500 just to get them to look at a known GM defect -- even though AutoZone's scan already confirmed the exact code tied to GM's Special Coverage N182188250. This is not about "policy." It's a business decision designed to discourage customers from pursuing warranty work, leaving them to pay out-of-pocket or walk away. The bottom line: Stewart Chevrolet put profit over safety, let me drive away in a dangerous car, and tried to charge me for the privilege. That tells me everything I need to know about how they treat customers. read more

Stewart Chevrolet - Chevy Special Coverage for known defect P2138 - Car Dealers Near Me - Colma, California

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Had my 2019 Chevy Silverado dropped here last week Wednesday. I had to go pick it up coz nothing was done. I had to pay for rental from my own damn picket yet this dealership just kept my car took 1 week to determine headlights are gone which I mentioned and window is making noise. Plus there is a leak in transmission but it if I leave my truck for couple more days they will know where the leak is. Can h believe how bulshit and cheat this dealership is. I left messages after messages for the service manager Joe and the general manager Jonathan. No one bothered to call back and they Calgary's me 300 for having to check what I already told them ..... save your money and go to a dealership that values it's customers . Don't go to this company who cares only about money read more

Lack of customer service and proactive communication with clients. Is understanding busy days but still a simple phone call makes such a big difference....... Not happy at all read more

I brought my Chevy Bolt there to check on a tire warning dash alert. When I arrived, I informed them that I had paid $5000 at the purchase of the vehicle for a five-year bumper-to-bumper warranty. They proceeded to tell me that the car would need to be checked out to see what the problem was with the alert. After telling me that the tire had a nail in it and that they could not repair it because the tread was too low, even though I only have 23,000 miles on the car. They informed me that the diagnostic was $210 and I could not use my warranty through them because it has to go through a third-party. I was never informed at the beginning of this or was told that a simple diagnostic that took less than 15 minutes would cost me $210. read more

Beware! They will sell you RECOVR vehicle location and theft device for $1295 which is NOT required to purchase or finance the vehicle, even when I stated it was not desired and asked for it to be removed. In addition, although they are listed as dealer who works with Peninsula Clean Energy, they have not done so in 3 years and may not submit application when asked. read more

It's been over a decade since my last visit as a customer here, and it has changed dramatically for the worse. BE AWARE!! I would never do business with this dealership now or in the future. I was attempting to sell a used car and a representative from the dealership negotiated with me for a price/offer to purchase the car if it was as represented by the pictures and description on my Craigslist listing. When I went into the dealership (used autos), there was no acknowledgement of the purchase price offered, and by the "smirks" of the various folks that I dealt with in the process, the process was not a confirmation, but in fact an "appraisal" with an offer that was $2,000 less than the offer that prompted me to drive for over 30 minutes to this dealership. In my view, clearly a bait and switch. The individuals (GM for the used car dealership and appraiser) didn't want to discuss what happened. I would caution anyone considering doing business with this dealership and plan to escalate my complaint so other potential customers do not become victims. read more

I'm re-adding this review after Stewart Chevrolet had the review removed by Yelp, and I will keep re-adding it until they stop removing it, because it is a legitimate review of a legitimate experience. I will not be silenced and I will not have a company propping themselves up by illegally removing reviews from a website. Not only doesn't this service department know about EVs, but they actively block people that do know about them. The Spark EV has a major flaw that causes the car to lock out old packs with aging cells that naturally deviate in capacity, which to an untrained (i.e. this service department's) eye, looks like a Serious Problem when it's not. Instead of fixing the issue by reflashing the HPCM2 to clear the lockout (or clear Type-A codes) and immediately recharging it, they say it can't be fixed and that it needs a new battery. The Spark EV service manuals even describes the fault code, and the procedure to recover from it - this service department just ignores it. From there, they tell the owner that they can't have someone come fix it themselves, unless they tow the car out first. Oh, and pay their diagnostic fee, for mis-diagnosing it and causing all this headache to begin with. The proper thing to do: after you observe that all cells are above the fault threshold (above 2.0v, while the fault threshold is 1.75v), you reset the codes or reflash the ECU, and immediately charge the battery (because a low cell is what triggered the lockout, thus the battery is absolutely dead and will re-trigger again if it's reset and then immediately powered-on or tries running the heater, etc). After charging for at least 10 minutes, you can power the car on and move it around the lot to a faster charger or etc., and fully recharge the battery. Then it's good to go, it'll work fine for as long as you don't go below the fault threshold again (treat "propulsion power is limited" as your completely dead battery). The BMS flaw still exists, but you can work around it and still have a perfectly usable car with plenty of range and performance. Instead, they leave this owner with a bricked car and ask to pay a diagnostic fee so that *someone more skilled than them* can fix it. Not only that, but when told that there is someone that knows how to fix it, they don't want to learn. They refused every attempt to be informed, at no cost (I have never intended to sell this information, only to give it), how the problem occurs and how to fix it. On that fateful day, when I arrived with the owner to fix their car, the service manager refused to budge on overcharging them. In fact, the itemized receipt shows them double-charging for diagnostic fees - charging somewhere around $500 for reading-out diagnostic codes, and charging $125 for the privilege of connecting a power supply to the 12-volt battery so they *could* read diagnostic codes. It was the most blatantly dishonest dealer experience I'd ever seen anyone have, and I was shocked to be part of it. read more

I had a terrible experience at Stewart Chevrolet's service department. I brought my truck in for recall work on the infotainment system, and the secretary was immediately rude and dismissive when I asked a simple question about the repair. Despite being told the job would take two hours, I ended up waiting 3.5 hours--only to get my truck back with the issue unresolved. When I asked another employee for help, he was just as rude. Since recall work is done at a factory-set price, I can only assume Stewart Chevrolet was frustrated that they couldn't overcharge me. It's no surprise people are fed up with these sleazy service departments, where you're billed for unnecessary "inspections" but receive little real service beyond an oil change. Avoid this place if you value your time, money, and basic customer service. read more

Well...8 years later Jim treated me like dirt and tried to trick me into a used - demo car, offering an insulting rate. I was there to shop for a new car and he wanted to push out his used car that no one wants. In addition an XM radio and OnStar accounts were activated by the salesman on a vehicle I never purchased. Beware, this place is now tuned up to screw clients in any way they can. read more

Really poor customer service and inflexible pricing. I was charged a diagnostic charge of $540 on what proved to be extremely minor but they classified it as user error and wouldn't apply my extended warrantee towards the issue. My SD Card had jiggled loose and it is a known design flaw, I later learned. But instead of just pushing it back in for me, I had to wait 2 days for their top electrical technician to assess and since they classified it as "user error" since it had jiggled loose, I was charged the full diagnostic charge. Very unfair. I will never go here again, despite having been a customer for years with my prior vehicle. read more

Advertises used car prices that are $4,000 lower than their actual price. There is a $4,000 IRS credit on used EVs at time of this writing, but not everyone qualifies. However, Stewart is advertising a price of around $16,000 for a car they actually are pricing around $20,000. Shady if not illegal. If it were a dealer discount to anyone coming in, that's one thing. But this is an IRS tax rebate dependent on several factors, which seems fraud to quote a lower price than what they are actually charging. It's the similar to going into Safeway, and having all the price tags only showing the net price after a coupon that you may or may not have! If I can't trust the dealer to be straight on their list price of the car, I can only surmise that they will load up the rest of the asking price with all sorts of undeclared mandatory add-ons such as undercoating, theft protection, dealer profit, etc. Sadly, this is a very good location for Chevy service. Also, EVERY CAR THEY SELL IS ALSO ADVERTISED $599 LESS THAN THE ACTUAL SELLING PRICE! They have some mandatory theft etching that they put on every car, and you "can't negotiate" it away. California just passed a "junk fees" ban, but did car stealerships get exempted along with restaurants (thanks Scott Weiner)? If you insist on another $600 profit for something like this or undercoating, they should just advertise it honestly instead of lowballing then forcing it on later. If it's such a great deal, people who think so will buy it. read more

Thank you Georgi! You were super helpful and patient with this indecisive and PICKY buyer! Thanks to Kerby and crew for helping me when Georgi wasn't available. It took me a LOOOOONG time to decide, as we wanted something very specific, and we drove off the lot with exactly what we wanted at a good price. My daughter couldn't be happier. Car dealers can feel all the same, only two things set them apart, inventory and sales people. You can have all the inventory and without the right sales person, it doesn't matter. They have a great team over there. read more

Stewart Chevrolet - Car Dealers Near Me - Colma, California

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I just want to give thanks and appreciation to Stewart Chevrolet and especially Lex my salesman. Buying my corvette was an extremely pleasant experience. They were all very polite and gave me a great deal on the car. I highly recommend coming to this place to buy a car! read more

Stewart Chevrolet - My new shit - Car Dealers Near Me - Colma, California

TL;DR: dishonest bait-and-switch tactics by people who don't know what they're talking about We saw a used 2023 Honda CRV Hybrid Sport Touring on the Stewart website and arranged a time to see it with the salesman, Diego. When we arrived, we were told that Diego had left for the day and that we would be helped by Roger, a different salesman. Roger was fantastic; we test drove the car and then negotiated a price with Roger that was slightly above what we had been hoping for: $38,500 OTD. We told Roger that we'd sleep on it and let him know. That evening, we decided we would take the car at the dealership's offered price, pending a clean prepurchase inspection. The next morning, our mechanic performed a prepurchase inspection with Diego supervising and discovered an issue with the ABS system, producing a code fault within the car's computer. Our mechanic also said that this was an important safety issue but should be covered under the manufacturer's warranty, since the car was still relatively new. When Diego called us to arrange signing, I told him about the mechanic's findings. I said I would not be comfortable purchasing this car unless the dealer sent the car to Honda to get this issue fixed, but I would sign the purchase contract as long as we agreed in writing that the dealer would send the car to Honda for repairs. As an alternative, I told him we would accept $500 off the offered price to take the car as-is. After a brief hold, Diego told me his manager had agreed to provide a due bill stating that the dealership would deliver the car to Honda for repairs. When we got to the dealership, ready to sign, Diego was waiting for us. While we were preparing the paperwork (they ran our credit--even though we were paying cash--and we bought insurance on the spot), Diego came back with the finance manager and the news that they were not actually willing to take the car to the Honda dealership because they did not believe the car had any problems. Diego kept insisting that because the dealership had replaced the tires on the car, there was no way the tire speed sensor could have an issue. The finance manager also kept trying to gaslight us by saying that there couldn't be an issue with the car because there weren't any lights on the dash, and that the dealership's mechanic had taken a look at the car and hadn't reported any issues. The problem with this is that the issue identified by our mechanic is not a tire issue at all, but an issue with the ABS system (linked to a tire speed sensor) that was diagnosed by running a diagnostic software through our mechanic's attached computer -- so both Diego and the finance manager were trying to convince us that our mechanic was lying, but they were talking about an issue that was completely distinct from what the actual issue was. Despite our repeated explanations about the mechanics of the actual problem, neither of them seemed capable of understanding the actual problem or the safety implications that came with it. The finance manager treated us with hostility and condescension, which was ironic considering he was either completely misunderstanding the problem or playing dumb in order to manipulate us into buying a potentially unsafe car. They also lied about their mechanic; they said their mechanic was in and took a look at the car after I provided them with the error code while we were there in person, but when we asked to speak directly to the mechanic, they said that they don't have a mechanic in on weekends. I actually contacted the mechanic during our conversation with Diego and the finance manager, and the mechanic told me he had explicitly informed Diego of his findings during the inspection, and Diego still managed to completely misunderstand the issue. After three hours of contentious back-and-forth, we left without buying the car. We understand that used car dealerships frequently employ dishonest and bait-and-switch tactics, but I was taken aback by the fact that they were willing to let us purchase a potentially unsafe car even after being informed of the issue. They ended up dropping the online price by $1000 and contacting me after two days with an even lower offer, so clearly this car isn't worth what they were saying. I would avoid this dealership at all costs, not just because of their unsafe practices but because of the way they treat people. All dealerships are trying to make money, but some of them are much easier to deal with than others. FYI, I ended up buying a brand-new 2026 CRV Hybrid Sport Touring that was cheaper than their initial offer (pre-negotiation) from a dealer who was much more transparent, easier to work with, and personable. That deal took less than half the time I spent in this Stewart dealership speaking to people who didn't respect me. read more

Today I had the best time ever buying my second car from Ac. who went beyond to make sure I was helped I would say if your looking for a new car or used car come see Ac asap! read more

Stewart's chevrolet has been a nightmare trying to purchase my car. Finance manger placed extended warranties against my permission and was extremely angry when i asked him to remove it. Its been weeks and they have messed up my finance deal and i am still trying to answer questions with my bank. My trade in payment is late and i have gotten negative credit history because of this. I was ghosted for 2 weeks by sales staff and here i am still lingering. I would not recommend buying here. Try going to a large Chevrolet dealership instead. read more

I've been burned by Stewart Chevrolet in the past and had taken my business elsewhere (primarily across the street to Cadillac) because of it. However, against my best instincts, when my son was looking for a new car, we started at Stewart. A few hours later, we were off the lot with a newly leased Blazer EV. Fast forward 5 months and I'm having the vehicle towed back to their location because the charging port was damaged during a charge session. Surely this is covered under warranty, right? ABSOLUTELY NOT! I'm told the damage was caused by an outside influence and it would not be covered. That I should contact my insurance company to see if they will cover the damages which, of course, would still cost me my deductible and possibly raise my rates. What's wild to me is the fact that the outside influence is the very source of energy required in order to operate the vehicle. So I have to cross my fingers any time I plug a charger into my car, wondering if it's going to cost me thousands of dollars simply for trying to charge it so I can drive it. read more

Had to take my company car in to fix an oil leakage on multiple occasions. I worked with David each time; he is communicative and has great customer service. He always managed to accommodate my needs and fit me in to his schedule. Thank you, David for all of your hard work and service! read more

I took my car in for a warranty service and I had a less of pleasant experience dealing with their service department. I appreciated that there was a Lyft service available upon leaving my car, but beyond that there wasn't much more positive experiences. My car ended up being in the shop for over 1.5 months and I had to constantly call to follow up with my car's progress. I would not recommend this to place to anyone looking for a fast and good customer service experience. read more

Purchased a new Equinox EV 2025 here. The sales process customer experience from quote to close was very pleasant. Competitive offering, direct and transparent, prompt and professional communication online to in-person and follow ups. Do their best to meet customer's needs. Very fast paperwork singing and no pressure trying to upselling/extras. I appreciate supports from Rachael, Bryan and Diego team. Recommend to check out Stewart Chevrolet when you in search to buy cars. read more

Janelle was extremely helpful in setting an appointment, she was very professional but also made the experience feel like she wanted to help me. David the service advisor was straight to the point and down to earth. I have purchased 3 vehicles from this dealership and their sales experience was also very straight forward, kind people throughout my multiple visits, I will continue to buy from them and get my vehicles in for service. read more

I had a wonderful buying experience at Stewart Chevrolet. The two Sales Associates, Aliya D'Oyen and A.C. were outstanding with every aspect of the Vehicle purchase. They both were friendly, attentive and polite. I was made to feel comfortable throughout the whole transaction and indeed did receive calls afterwards to see if I had any other concerns. I enthusiastically give them 5+ Stars. Thank you. Also thank you to the management and associates in the service department for my vehicle looking wonderful when I picked it up. read more

1st they could improve on their "pricing' went in to get a transmission mount and transmission fluid changed they were gonna charge me $1,780 so I denied the repair and took it to a nice certified mechanic and got a much better price of $560 not to mention they charged $500 for the estimate I've always heard DON'T take your car to a dealership now I see why not cool how they price gouge my advice to anyone just find a nice certified mechanic read more

The best, had to get a car asap. Look for my guy here. . Chevrolet is great brand I like what they doing. I hope later on I can get another vehicle. read more

Stewart Chevrolet - Car Dealers Near Me - Colma, California

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Rachael is awesome! She showed me and my wife a Chevy Trax and we had an amazing test drive. She was very knowledgeable about the car and we loved chatting with her. It was the only time a woman showed us a car during our search and we wish we could have had the same experience at the other dealerships we visited. read more

Before 2024, Stewart Chevrolet did a great job performing all the routine maintenance on my 2017 Chevrolet Bolt, as well as the repeated recall work, some of which was extensive. But on December 24, 2023, a new recall was issued, concerning fires that start when the airbags deploy (Recall no. 23V845000). Perhaps there was some change in management, but from that point forward, it proved impossible to obtain an appointment to address that recall and to do routine maintenance. I tried to schedule an appointment two or three times, leaving voicemails for the service department. No response. Within the last week, I again attempted to schedule an appointment, this time using their website. Again: No response. Finally, in frustration, I left their service-department manager a voicemail stating that if I did not hear from them, I would report their conduct to Chevrolet, informing them that Stewart Chevrolet appears to be unwilling to perform recall work. Again, no response. So I reported all these facts to Chevrolet's EV Concierge line and then left the manager a message that I had done so. This time I couldn't even get through to his voicemail, even after an extensive wait, so I left that message with their main receptionist. A few minutes later, the manager called me and led with this priceless remark: "Sir, I don't know if you're delusional, but---" He also advised me to have the work done at some other dealership. I said, "Oh, believe me, I will!" Then I offered an appropriate closing remark, which involved an expletive, hung up, and posted this review. Make of it what you will. I have never been treated this shabbily by a service department, especially one with which I had a history of good and productive relations. read more

I've had previous non-ideal experiences at this dealership (lack of follow-up for leasing sale) but today's visit with Will in the service department was 10/10. He was fast, friendly, and provided excellent service, taking care of an urgent need I had to install a front plate that a different Chevy dealer didn't install. Thank you! read more

Fun fact: turbo was pulled. Turbo is bad. If you would've just tested the singular thing I asked you'd know that too. Instead you wasted 2 days of my time and $450 to do nothing. The car is fixed no thanks to Stewart Chevrolet. Will never recommend. read more

I've always brought my car to this place for regular maintenance, but I had a very unpleasant experience this week. I had an appointment at 11:10 am and was attended by Malina. After leaving my car, she walked away towards her desk, and I assumed I had to follow her, as I had in previous visits. She then started asking me questions to confirm my information, talking really fast and rushing to get it done. She finished asking me my home address, which I assumed was just another confirmation, and asked if I was going to hang out in the area or take a ride. I said I would take a ride, and she replied, "Okay, you'll get a text when it's ready around 2 pm." So, I called an Uber because I had other things to do while my car was there. I didn't know Chevrolet offered Lift for customers. I've never taken them before, and I didn't realize until the driver was waiting for me outside. Malina never mentioned anything about that to me, she barely said anything honestly. I understood what was happening based on my intuition and that question of hers "are taking a ride?", then I realized I had to cancel my Uber ride and take the Lift one. And it was taking me home, but I wasn't going home. Anyway, I told the driver where I needed to go exactly. After I was done, I went back to Chevrolet because it was 3 pm, and I hadn't received a call or text yet. I thought I would wait there until it was ready. I started working on my computer and got distracted with time. Then, when it was 4:45 pm, I texted Janelle, who had helped me in the past. She said Malina had tried to call me at 2:55 pm. Unfortunately, I didn't receive any call, which is fine. So, I went up to Malina to confirm if she had indeed tried to call me and if my car was ready. I told her that Janelle had texted me, and Malina would help me. I'm a very nice and friendly person, and I only wanted to make sure everything was okay and that my car was ready. But her reaction was very weird, almost like defensive. She started to passive aggressive trying to prove she called me and showing her phone, and I was thinking "Did I say something?". After she said a lot of things that I didn't understand why I just said very calmly "I just wanted to confirm if my car is ready". Then she silently pointed to the window outside where I would get the papers. I know customer service can get to your nerves, and that's why I'm very friendly and patient with people. I never give reviews like this, but I was really not happy with how she treated me. I felt very unwelcome. My 2nd star is for Janelle, because she helped me even when she didn't have to. read more