I went to USA Auto for an oil change, knowing that I needed to either buy a new engine or get a new…read morevehicle. My vehicle has 249,000 miles on it and was spitting coolant, so they sealed the leaks, installed a new water pump, and seemingly got me back on the road until I decided to buy another engine or a new car. The manager, Debra, is highly knowledgeable, honest, and on top of her game! She found an engine with 23,000 miles on it, including the catalytic converter, at an excellent price! The mechanic, Derek, gave me a ride to Walgreens, and Debra gave me a taco and offered me water during lunch. The entire staff was professional, pleasant, and went above and beyond across the board! Derek also showed me that my recently installed oil pan was leaking because my main mechanic used silicone instead of a gasket. My main mechanic is knowledgeable, but it opened my eyes to how his prices are so low because he goes with the most economical option instead of the best one. My main mechanic gave me a solid price on a new engine, but USA Auto beat him by $ 600.00 and offered more value with additional parts! The next day, I returned to USA Auto Service to have a new radiator installed and found that the gasket had blown. As Derek, who is highly knowledgeable, explained, they sealed up the leaks like they were supposed to, and once they did that, the weakest part went ( the engine). I already had oil in the coolant reservoir and a mess under the hood, so I pushed it to the limit. I was able to drive my car home by pulling over in spurts before it overheated, and it took me forever! I've been to this USA Auto location 3 times before and had a pleasant experience, but the new staff and manager have raised the pleasantness bar even higher. I plan to get a new engine because I love my car and hate having a car note. I will make the permanent switch to USA Auto because my former mechanic, although cheaper, has clearly been cutting corners to keep prices low, and I have already found myself replacing parts that I supposedly had installed by my old mechanic. When I mentioned it to Derek, he said the thermostat he pulled out wasn't new, and I saw with my own eyes that my old mechanic used silicone instead of a gasket on my oil pan, which didn't properly seal it. Derek said he would use silicone for his personal car but never use silicone to seal an oil pan at a business. Located on the corner of Smoke Ranch and Decatur, they offer auto financing, a cool air conditioner, and a clean restroom, unlike your typical mechanic shop. This USA Auto location is easily the best I have been to, and I will make it my home location. I highly recommend this location!

The place was clean and quick when I came to smog & I did read the review before I came in. So I…read moreprepared to be given a list of things they would find wrong with my car... I can't say that I agree with the tactics of trying to create fear to get my spend more than the car is worth in listing off repairs with calculating cost in your mind without pulling up prices on parts. My dad was a mechanic and there are better ways to approach trying to get someone service. If you're getting smog the place is cool, not sure about the rest but based on the comments I'm not sure about using this place.

Excellent service again and again. Such courteous workers and fair pricing. Love that they allow…read morewalk-ins. Highly recommend. Customers always leave happy.

Do not go here, we came in ONLY for a smog check, only to be told to follow the mechanic to the…read moreback where they had our car up on a lift and the wheels off for a "free" tire rotation. When our sports car has larger tires in the rear to which you can see without a lift DOES NOT need a rotation. They also tried to get us to repair our front struts/shocks, unbeknownst to them months ago have been replaced already. I was so annoyed that they had the car on the lift without asking, because the low profile the lift, lifted a piece of the body ever so slightly to be dislodged. They should have never placed our car on the lift without our permission... all for a smog check not to mention a 15minute check took us 1hr of waiting. Again DO NOT GO HERE they will try to upsell and make up incorrect diagnostics.

The staff at this location are wonderful! From the time you walk in and are greeted by the young…read morelady at the service desk ( who greeted me with a smile!) Then I was advised by John one of the mechanics who gave me repair recommendations.( I had visited V.I.P. On Sahara and was told by one of the guys the same repair would be $1200( John said it would be$329)not to mention the mechanic on Sahara wanted me to pay $1200 in cash!) I will never go back to that shop nor will I encourage all that I know to only go to the Charleston location ( my new oil change/ mechanic shop!) The shop was clean, friendly,so very professional! I used a Groupon. However I listened to the prices of other customers and was quite impressed. Thank you V.I.P.( on Charleston) for a great experience!

I feel like I was cheated by these guys. I took my car in to have the A/C compressor replaced, and…read morethey charged me $1,800. Later, they told me that I also needed to replace the radiator, which cost me another $850. I was still willing to accept that. However, while I was driving the car after the repairs, the front bumper came loose and fell down, damaging one of the A/C lines. This was extremely concerning and could have caused a serious accident if it had happened while I was driving on the freeway. I called them to explain what happened and asked them to take responsibility, but they refused to do anything about it, claiming that they were not responsible. After spending approximately $2,650 on repairs, I expected the vehicle to be returned to me properly assembled and safe to drive. Instead, I ended up with additional damage and a potentially dangerous situation. I am extremely disappointed with how this was handled and feel that they should take responsibility for what happened.

Greatest auto store in vegas..and im frm L.A. originally. Tomas is most respectively respect ful…read moretowards the clients..

They are very efficient and professional auto mechanics. I would definitely use their service againread more

It's nice to have a neighborhood auto repair shop that is reliable, trustworthy and stocked with…read moreexpert mechanics. At Master Transmission Centers that what you get. They are led by Mr John who is a professional, efficient problem-solver when it comes to vehicles. Even when my transmission problem was a stubborn resolution, Mr John conferred with his counterpart at a sister shop to come up with a solution. They even used my vehicle warranty company and worked with them directly to resolve my transmission issues. The solution was another transmission which Master Transmission Centers acquired and installed expertly and professionally, crossing every "t" and dotting every "i". I am definitely more than a satisfied customer. I am a fan of Master Transmission Centers and Mr John, and I highly recommend their services. When having a transmission problem, this is the place to go for satisfaction. Your vehicle will thank you with long life.

I have a 2016 Kia Soul with an A/C blowing warm. John told me up front that if I was lucky and the…read morecar took the older R134A refrigerant, that the cost would be pretty reasonable as the newer refrigerant was MUCH more expensive. He called me back a few hours later to announce that the car was done with the standard R134. A/C is blowing nice and cold now. Cost was way below what I expected. WELL DONE JOHN! You are now a trusted mechanic (a rare thing these days).

Came in for an oil change and they found an issue with the radiator. In one day they were able to…read morefix the problem at a great price. I was worried I would have to detail the engine bay due to the coolant leaking everywhere but they did it for me, and it look so nice! Thanks so much to Marcello the technician and the manager who were very kind. Love this location

I have been coming here for over 3 years but never had a chance to write them the review…read more Great people, great service. I normally come here for an oil change and they always worked quickly. Best price for an oil change and they also throw in a tire rotation from time to time as well. There were a couple times that I need my car repaired from belt, rotation pin and transmission flush. After shopping around, I always ended up with them. My recent service by our mechanic Torrey M was great. Come see them and get your car done. They also do smog check as well

Update: Still a great place! Thank you Jeff for keeping the old-school values alive! Quick…read moreturn-around, no bull. Better than fair price to turn the drums on my trailer brakes!

Had such a GREAT and WONDERFUL experience here. Jeff and his crew were really Professional and…read morehonest with what was wrong with my Chrysler. After taking it to multiple mechanics my car continued to experience the same problem, however after taking it to Akamai's shop, my car was up and running and the price was well worth what was spent. They were so wonderful that they took care of my Brother's car and got it up and running and was very honest and helpful. Thank You Jeff, Donna and Team for your accommodations, even through the miscommunication on our end. I definitely will be making this my go 2 mechanic. I highly recommend Akamai for anyone who is looking for great value services!

Came to get my 2024 Honda Civic SI aligned since I just installed my BC coilovers. I met Andrew…read moretoday and the customer service was amazing. He explains everything thoroughly and the alignment only took about and 1.5 hours. I wanted to make sure I drove it home before doing the review and the car feels amazing and alignment is spot on! I highly recommend if you have a lowered or modified car to come here because the team will get you right! Facilities were very clean and they have a waiting room and charging cables which is a nice touch.

Zenith Auto Care is a helpful auto shop and they specialize in Japanese cars. The customer service…read moreis welcoming and answers all questions with as much detail as possible. I found this shop because my 2016 Nissan Maxima needed new tires so I went to Costco and bought tires but Costco doesn't offer wheel alignments so they recommended a shop for the service. Zenith Auto Care is a part of the Costco Auto Program so Costco members receive 15% off services or parts at this shop. I called to schedule the wheel alignment appointment and they were able to fit me in later that day. I really appreciated this! Also, I called around to other auto shops and Zenith had the best price for the wheel alignment before the Costco discount. This is an honest auto shop with good prices, service, and they include service warranties. Thank you Zenith Auto Care! I will return for another service!