Lots of thumbs up. 1.) Groupon for smog was priced well 2.) Alex picked up the phone when I wanted to check on appointment, seemed like he was in the middle of something, but treated me like I was number 1 I'm importance. 3.) referred me to their online appointment making, easy peasy and appointments available right away. I picked one for next day. 4.) I arrived to come upon Allen, who is only 19 but maturity of a 30yo, plenty of enthusiasm and can do as well. I was greeted immediately, and the rest done in the spot, out of there in maybe 15 minutes. Look, this wasn't a big job. But I listened in like a spy to other things going on; and I'd give this Nevada Auto Center ++ for honesty and integrity. read more

Nevada Auto Center - Allen, a kid with an adult manner. - Auto Repair Near Me - Las Vegas, Nevada

Absolute trash customer service. My AC went out and I called this location. I Asked if I bought their coupon if they could fit me in for an appointment. It was around noon. The kid on the phone told me to come at 130p and it would take 30-45 mins. I show up 15 mins prior and another gentleman asked what I needed. Told him I had a 130p appt for my AC. He proceeded to tell me they cant take me in now because they got walkins. It wouldnt be done for at least 2.5 hrs. Why TF would you set an appointment for me and let others walk in before. Mind you the guy never made eye contact with me a single time and just stared at the computer not giving an absolute fuck. read more

Went in for a smog check and a brake pad change and the family was very thorough in letting us know that my brakes were really bad. Not only did they prevent me from being in danger, but they fixed it the same day within a couple hours. Great Family and highly recommend read more

Very welcoming staff. I just came for an oil change but they made it easy and were very helpful and kind. Will definitely be coming back :)

Again I can't thank these guys enough. Always going above and beyond for my tiny little kia soul.... Looking gor a reliable family owned auto shop? Ive definitely found your place! Quick, consistent, hard working. And no BS. These guys tell you what you need at a reasonable price nothing crazy.. Recently re did my cv axles with them turned out awesome especially with the warranties.. I also had to redo my lower control arms again and they made that super simple for me... I highly recommend this auto shop. Honest and reliable. read more

I previously used a Groupon here for an alignment, which is likely how I ended up on their text marketing list. Recently, I received a text from them offering a 20% discount on any service. Since my Honda Pilot needed crankshaft and camshaft seals replaced--and I already had a competing quote for $550--I called Nevada Auto Center to see if they could beat it. On 5/15, I called and the gentleman on the phone quoted me $300+ for one seal or $530 for both. When I mentioned the 20% text discount, he agreed to honor it and said he'd note it in the system. He mentioned they only take walk-ins, so I dropped my vehicle off this morning. I explained the situation to both the employee who met me outside and the younger gentleman at the front desk. They took my information and promised a free inspection before starting the work. While waiting 30 minutes for my Lyft, the waiting room emptied out. The staff seemingly forgot I was still there. I overheard a manager/lead in the back telling a technician to inspect a car and "check all fluids, brakes... everything. I'm going to charge him for everything." It immediately set off red flags that they manipulate inspections to overcharge customers. Sure enough, I received a digital estimate later that afternoon. Not only did they try to change the original price and tack on massive markups ($80 for a basic $20 part) and completely throw out the 20% discount they promised, but they also tried to tell me my oil pan gasket was leaking. I am 1000% sure there is absolutely no leak from the oil pan gasket, this was a completely manufactured upsell just to inflate the bill. If they made a mistake on the initial phone quote, they should have told me upfront during check-in. Instead, they wasted my entire day, forcing me to pay for rideshare services back, only to bait-and-switch the pricing. This shop uses Groupons and "free inspections" as bait to get your keys, only to invent urgent repairs and inflate prices once they have your car. There is zero integrity or honesty here. If you use a Groupon here for a quick oil change or smog, just sit in the waiting room and watch their predatory sales tactics for yourself. Avoid this place if you value honesty. read more

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We dropped my daughters 2010 Mazda off this morning to have the HVAC fan replaced and got it back later in the early afternoon. The new fan worked great but the AC was 'weak' so they jumped right on it and recharged the system while we waited and now my daughter has AC again and is a happy-camper. Jay and the guys really put their hearts into making this a great business and I appreciate their professionalism and attention to detail as well the customer-service follow-up. Great job guys! We'll be back.... read more

Nearly $800 and my car still isn't running correctly or safely. I had my Lexus towed in and was told that I needed a fuel pump. I suspected this and gave permission for the job right away. When I received the car back it smelled so strongly of gasoline I could not roll the windows up. I have had fuel pumps done on other vehicles and never smelled gas after the job. The manager assured me this was "normal" and to let it air out. I had to let is sit out in my driveway with the windows down for nearly 2 days before the smell went away. The same manager told me that my car would be put in the garage each night while they had it. It was not. That was the first lie. Less than a week later the car experienced the same symptoms and the car was returned for warranty work. This time, I was told they would use an OEM fuel pump and not an aftermarket one. The manager told me he had already had already purchased the pump and I could drop the car off anytime. I would be out of town for 10 days, so I turned that offer down. I knew they'd leave my car outside the whole time so preferred to wait. Once I was back in town I brought it in on a Monday and was told it would be done Tuesday. I was then called a day or so later and said they were still "waiting for the part from the dealer." Funny since they had previously told me they already had the part (lie 2.) I asked him about this and made up an excuse/lie. My car sat outside for 3-4 days this time. They also never gave me a courtesy call when they were done. I got the car back and it starts exhibiting the same symptoms almost immediately. Failure to start and stumbling engine. The vehicle was not safe to drive. I had it towed to a more reputable shop who told me what really happened. Nevada Auto did not use an OEM replacement on the warranty work. The wires were spliced together to fit the aftermarket part. (If it was OEM, all the connectors would fit and no splicing required.) Secondly they used the old fuel filter and screen when putting in the new fuel pump (although they charged me for the kit.) Items that could have caused the issue in the first place. My guess is that nothing was done for the warranty work and they just held my car for a few days. This shop was dishonest and their work so poor they returned a car that was downright dangerous to drive. It could stall out and leave my family in a deadly situation. Or worse the poorly spliced together fuel pump could be a fire hazard. My child sits in the backseat, which is located right over the recklessly installed fuel pump. This was a pristine car with all service records since day one. There are no excuses. Just none. Don't use these guys. read more

Nevada Auto Center - This is not an OEM fuel pump as promised on the warranty work. - Auto Repair Near Me - Las Vegas, Nevada

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I went in for an alternator replacement while I was visiting town for my kids tournament. I was assisted by the shop manager Alex who was helpful . Work was complete in a timely manner and went on my way back to the hotel. Next day ( Saturday ) went to my kids event short distance , drove back to the hotel also short distance. When unloading my vehicle the engine compartment was steaming and spewing out radiator fluid . Opened up the hood after a few minutes and upon inspection realized the radiator fans were disconnected. They were disconnected when the alternator was replaced , and the mechanic forgot to reconnect . Which caused it to overheat. The shop was closed until Monday so I took my vehicle to Zip Zap Auto to check and make repairs to the cooling system to get me back on my trip home on that Sunday . This cost me additional money , time and most importantly missing my kids game . I called the shop on Monday and spoke with Alex to request them to cover the costs of the additional repairs . He was apologetic and suggested to me to email the higher management offices . Multiple emails and a call back to Alex and as expected NO return of any emails or calls . ( Email address was double checked and verified) and no nothing in the junk mail folder as well. I was hoping to give them the opportunity to remedy the error but management is playing the no reply game . So now it's onto a dispute , reviews and BBB contact . My opinion is I would avoid and not support any business that cannot own up to mistakes they made . Hopefully this review will help make you reconsider getting service done by this establishment and seek work elsewhere. read more

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Well, I went over there and took my truck. They did a evaluation on it thought everybody was really nice. I've tried calling them and also sent them an email. They've not responded back so not really sure. read more

I had to wait a bit to review. I don't even want to share it because great service! I needed about 2k worth of work done to my car and I had priced online the cost to get it done and these guys came in right under at $1800. They did the job quickly and within the same day which was impressive. I found my new car repair spot my car has been running great. read more

worst location ever they did not help me with my brake pads. They refuse to do it. They made me wait there for two hours just for them to reject me. Worst location ever I recommend to go to a different location never go here. read more

I would like to express my sincere appreciation for the exceptional service provided by Daniel and Alex. Their professionalism and courtesy were exemplary, and the quality of their workmanship was outstanding. They efficiently diagnosed and repaired an AC leak in my wife's Hyundai Equus, replacing the AC Block and concurrently flushing the radiator system. I highly recommend arriving prior to 8 AM for service appointments, as their popularity among satisfied customers often leads to extended wait times for various automotive needs, from routine maintenance to significant repairs. read more

This is my second time coming to this location, the first time I came was for a smog which was done super quick with no wait time. Now I am here for an oil change as opposed to paying over a hundred dollars from where I was quoted at before. Not only has the customer service been great but the pricing and wait time is *chefs kiss. As I have a busy schedule of course the oil change is not the ideal appointment to throw into the mix but I was so grateful that they immediately picked up the phone, scheduled me in and took care of my needs within 30 minutes. Meanwhile I was looking at having to wait 2-3 weeks at the company I previously took my car too. I felt heard with the concerns regarding my vehicle and feel as if I was well taken care of. I will definitely be back ! read more

Nevada Auto Center - Back Wall - Auto Repair Near Me - Las Vegas, Nevada

Would recommend! Professional staff and knowledgeable. Alan and Daniel were great. Thanks guys !

The price was worth the repair and service was fast and done right, staff is professional and polite

Can't get through on the phone number listed. 702-844-8991. Used to go there for service prior to calling. read more

Straight scam artist fucking doesn't give you receipt of itemized. Doesn't do that they say they do pay all this money for that was never done and my car is still not fixed after $8000 because their managers are scammers and pocketing deposit money. Also mechanics don't know what they're asking in the hole in the ground. read more

This shop has always been honest and never tried to upsell services. I would 100% use them again and truly appreciate their value service.

Amazing experience with Nevada Auto Center! I came in with my vehicle needing to fix the AC. I went to 3 other places and received quotes before coming here. They beat all the quotes and were extremely pleasant to work with. I've decided this is the only place I'll be bringing my vehicles for work in Vegas! Side note- it's SO COLD in my car now that I keep the AC on a 1 or 2 only now! So grateful for Jay and the whole team! read more

First visit was last year. They replaced the CV joints and bearings on the front end of my 2011 Toyota Avalon. Second visit was to replace the headlights that were so foggy and glazed over by the sun here in Las Vegas it was difficult to see at night. The crew there on Azure are great! I know machinery and I know this crew is top notch. Their prices are very reasonable. I highly recommend them for your vehicle repair needs. Rick Wooten read more

Nevada auto center was near my place. Had a full synthetic oil change. Allan was awesome getting my car in and out. Great customer service, fast and efficient. read more

They went above and beyond to get me out the door quickly and road ready! Very friendly as well.

1-Star Review: Horrible Experience at Nevada Auto 3 on Azure I brought my truck to Nevada Auto 3 on Azure Street after my power steering went out, and this turned into one of the worst auto repair experiences I've ever dealt with. I dropped my truck off and later got a call saying they needed to "keep it overnight" because the person who programs the rack-and-pinion system wouldn't be in until the next day. Fine. I waited. The next day, they contacted me again--this time claiming the shop had been vandalized overnight and that my catalytic converter had been stolen, along with converters from several other cars. I asked how they planned to fix something that happened on their property, and all they said was that they filed a police report and needed to "wait for insurance." Meanwhile, I had already paid $2,600 for the repair they completed, but my truck was still undrivable because they allowed theft to occur while it was in their care. Days passed with no real updates. Weeks passed with nothing but excuses from the manager, Alex, who repeatedly told me they were "waiting on insurance" but couldn't give me a timeline, details, or even basic communication. Alex was consistently rude, dismissive, and acted like the situation wasn't the shop's responsibility--even though it happened while my vehicle was under their custody. After almost a month of waiting, I finally had to purchase my own catalytic converter and exhaust system just to get my truck back because I needed it for work. I told them to install my parts immediately since I couldn't wait anymore. To this day, they still haven't given me any update on the insurance claim or reimbursement. WARNING: Do NOT trust this place with your vehicle. They keep cars overnight with no secure lot, no proper security, and no protection, and if something happens to your vehicle, you will be the one left dealing with the financial burden and the runaround. This shop is poorly managed, and Alex's attitude and complete lack of accountability made the situation even worse. They will not take responsibility for their mistakes, and they will not communicate with you. I will never return, and I strongly recommend avoiding this shop altogether. Save your money, time, and vehicle--go anywhere else. TOO BAD I CANT RATE THE ZERO STARS read more

I went here to get a leak fixed, they charged me 1 k to fix it and it was still leaking. I brought it back 4 more times. Each time them saying something they already fixed is broken and they needed to redo it. So they redid the transmission and the coolant pipe. I was hoping that was the end. Until this morning I woke up to my car towed, they are refusing to give me a refund. They tell me to talk to cooperate. This place is awful, avoid at all cost! read more

Service is great. Very friendly and professional. Pricing is good. Time frame is better than a dealership

Great service, excellent communication, a clean environment, and fast service. This is by far the best place I've been to, with truly exceptional customer service. read more

Imagine finding a automotive service center who actually tells you what you DON'T NEED ?? I had a list of things for my collector 95 mercury Cougar XR7 I figured needed to be done according to recent service by SunAuto and Firestone Imagine my surprise when Bryan (Owner) tells me you do not need this replaced, or that , or just need a simple recharge versus replace AC pump ???? They also found that work done by previous groups had left things unfinished, not secured, and worst of all two(2) companies both said they fixed the fuel pump and secured the fuel tank and didn't finish the work which left the fuel line and pump rattling around above fuel tank. I paid thousands for these services and was told by SunAuto and Firestone i needed another $3,500 in repairs. None of those things required repair per two day inspection by Nevada auto center When do you find honest car repair businesses Look no further than 7300 W Azure Dr, Las Vegas, NV 89130 Great service, reasonable prices and outstanding honesty Bravo !!!! read more

Thank you Nevada auto center, Can't beat the price and they're faster than Valvoline. Also want to thank Eileen in the office for exceptional customer service. I will be bringing my car here again. read more

Every time I go in there they are always nice and very helpful. Also the service they offer and the prices are perfect they do not to cheat you like other auto service centers do. When I got a smog last time it was fast and easy. Now this time I am getting an oil change. read more

Still the best mechanic around! Their Groupon deals are always a great value. Give them a try.

I found this place off of Groupon and I have been going back since. I go out of my way to drive here because I appreciate Jason and his staff. They always go the extra mile providing thorough quality service you don't find anymore. I have referred many people here and I will continue to! read more

I cannot say enough kind words for this shop (and all the other locations)! My car has been to hell and back and Jason and Jay bent over backwards to do right by me! They are good mechanics and fair!! Highly recommend read more

Nevada Auto Center - Auto Repair Near Me - Las Vegas, Nevada

Friendly service. Great Groupon deals. I was told for oil change about an hour didn't mind waiting in lobby very clean and cool being Vegas is super hot comfortable experience. Will definitely come back for more services. Lots of return customers in lobby and workers knew them by name. read more

Thanks to Jason and the team at Nevada Auto Center. I brought my 1989 Ramcharger in for a replacement of the AC Condensor and rear main seal. They properly diagnosed everything, gave me some options, and also offered to do a couple of other services. Very fair pricing and they got it back to me the same day! Will definately do more business with them. read more

Nevada Auto Center - Auto Repair Near Me - Las Vegas, Nevada

I was shopping around for a quick and cheap smog check and came across Nevada Auto Center, there was a groupon online for a $8.99 smog check. Walked in and the front desk woman was very nice and sociable, they took down my information, got to work and i was out of there in 12 minutes time. They let me know what I would need fixed down the line and I was on my way. No extra hidden fees or anything, just the $8.99. I had an amazing first experience here and I will be glad to come back next time I need something fixed! read more

I'm always so hesitant to bring my car to a new auto shop after a few bad experiences however from the beginning this place has exceeded my expectations. I dropped my car off for a diagnostic and within 2 hours I got a call and a quote on what I would need and they also went above and beyond and helped me with figure out any financing I may need. Truly a haggle free autoshop. Have not yet picked up my car so will update when I do but so far I am very impressed off the customer service alone! read more

Shout out to Alex and Eileen! I visited on a day they were closed and finally when they were opened and I had let them know I drove an additional 20 miles because I saw their reviews. They were extremely busy but got to squeeze me in. In and out within an hour! Say what?!!!! Say YES to this location!!!! read more

Everyone was extremely nice, helpful, and knowledgeable. Jason the owner I met off Yelp. He was quick to answer with any questions I had. The place was clean, and nice outside. They did my breaks and rotors. They were quick and efficient. I will be coming back! Not sure if it matters but I have a Chevy Camaro. (Very picky on where I bring it). read more

Really nice people to your face. Only kindness shown, but seem a little crooked underneath based on my experience. Tried to charge me $2200 on a new coolant system and my buddy fixed the problem in 30 minutes for $30 at my apartment with tools from his truck. Only needed a a new thermostat and it fixed the problem and has been driving great ever since. It's been months now and I'm glad I dodged this. Be careful because I've heard they do this a lot. read more