I purchased a puppy from here and the beginning of the experience was awesome. I was looking for a…read moreGerman Shepherd to purchase as my son is into Paw Patrol (Chase). We went into the pet store and saw 2 German Shepherds. One was a 100% German Shepherd and the other is a Shepherd/Malinois. I visited with both Shepherds and Maximus seemed to be the livelier puppy and because my kids have ADHD they needed the more lively puppy. I decided to go with Maximus. I was approved for financing and it took me around 4 hours to get the animal which include signing all the documents and cashing out. I truly had a wonderful experience with purchasing my puppy. The issue that I have is the health of the puppies and the "perks" that you receive with the puppies. You are supposed to get free veterinary care for the life of the puppy and 6 weeks of puppy training. The Veterinarians were very rude when I called them so I decided to go somewhere else. I'm kinda glad I did as I see other reviews showing that you still have to pay for everything and it's not included in the price. By the way, I pay $50.00 a month and I get unlimited visits for my puppy which includes neutering at another veterinary clinic. Also, I went to my first puppy training class last night. The class was for 2 hrs and 45 min and it was not a puppy training class. It was an introduction to having a puppy. She showed you how to correct a puppy. She explained leash management, some potty training techniques, she is a proponent of choke collars (Aheasoun Prong Collar for Dogs). She didn't talk about proper tone, name recognition (when she used a dog for example she did not call the dog's name). I asked if this is going to be the time that we need to come every week for the class and she said I already gave you a lot of information but if you all come back next week I will expand on what I spoke about today and we can test the animals to see how has your training gone so far. This is not what we paid for! She also said in order to learn off commands, leave it commands, come commands, no bite commands we have to take the class but according to the puppy paperwork that we received all this is supposed to come with our purchase. Granted I was late to the class but I thought it was a planned pet training 6-week course which it wasn't. Looking back I would not trade my puppy for anything in the world. He is a wonderful puppy. He had a respiratory infection in his chest, Crate anxiety, and he also had a stomach issue which I thought began from a lego incident but now I am questioning it. If you want a specific animal and you have no choice but to go to the pet store by all means go get a pet. If you do not have a specific pet in mind go to a repeatable breeder.

If you are thinking of going to Petland Pembroke Pines to purchase a dog. I encourage you to read…read morethis post. It will take you a few minutes, but might not regret reading what we are dealing with by purchasing a sick puppy from Petland Pembroke Pines. Petland Pembroke Pines sold us a sick puppy. Within TWO days of purchasing the puppy, we took him to the vet for a wellness check; he was diagnosed with parasite, ear infection, found to be underweight, and excessive coughing. Petland of Pembroke Pines states they provided a heath certificate which indicates the puppy was fit for sale. When purchased on 12/20/2025 health certificate provided was dated 12/11/2025. This means the puppy was under Petland Pembroke Pines for eight days prior to us purchasing. Furthermore, Petland Pembroke Pines says and I quote "Licensed, independent veterinarian visits the store weekly to examine their puppies " if these puppies are health checked weekly as Petland Pembroke Pines replied to my complaint, I'm sure these licensed independent veterinarian provide the store with a health certificate indicating health conditions. I asked Petland Pembroke Pines to provide us with health certificate for the puppy between dates 12/11 - 12/19 for the 8 days under their care. Petland Pembroke Pines have never send such health certificate. I submitted complaint with BBB, FDACS, Humane World for Animals. Petland Pembroke Pines' rest to my complaint on BBB is that i'm being hostile towards them. I give my permission or will sign and document giving the right to Petland Pembroke Pines to make public my emails and show where at any point I'm being hostile! We paid lots of money for the puppy; we never expected the puppy's health to be in such poor condition as the veterinarian found him to be. Obviously, I'm upset (with reason) how much Petland Pembroke Pines charged to sell us a sick puppy. Since veterinarian diagnostic, my wife, 4-year-old daughter and I had been enduring personal and emotional distress due to Petland selling customers like me who believed them to be reputable pet stores to find out they sell puppies from puppy mills as indicated by an investigation from Humane World for Animals. Below reply to my complaint submitted to Humane World of Animal "Unfortunately, Petland is particularly notorious for selling sick puppies from puppy mills. See our numerous Petland investigations here: www.humaneworld.org/petland I advised Petland Pembroke Pines on Humane World of Animals investigation. Their response to me was; all Petland's are independently owned, and investigation does not mention Pembroke Pines location. Just like any other independently owned franchise, all Petland's operate under the Petland brand. When submitting my complaint to Humane World for Animal s, I specifically mentioned the Pembroke Pines location. Their reply was a link to investigation on Petland. As mentioned, my family, especially my 4-year-old daughter have been dealing with this situation since purchasing the puppy on December 20th, 2025. It was our gift to our daughter. Based on provided report www.humaneworld.org/petland ; Petland is the largest retailer of puppy mill dogs, and while the company claims their puppies come only from reputable breeders and are in good health, Humane World for Animals prove otherwise. I urged you to visit this website www.humaneworld.org/petland before going into one of these Petland locations. In my case there is nothing I can due about my situation, we just must deal with it and continue spending a lot of money trying to get our puppy in good health. I hope I can help someone else not go through my personal experience with Petland Pembroke Pines