I booked this salon after being told my service would be performed by a stylist with 10 years of…read moreexperience. I trusted that representation and agreed to the appointment and payment. Unfortunately, the final result did not reflect what was promised. I expressed my concerns immediately. Although I returned for a complimentary correction the following day and spent several hours at the salon, the outcome remained unacceptable. I requested a refund due to misrepresentation and unsatisfactory results. The salon refused, citing a strict "no refunds" policy, even though the service did not match what had been represented to me beforehand. I have time-stamped photos and video taken at and immediately after my appointment documenting the condition of my hair. I am sharing my experience so others can make an informed decision before booking. If you value clear communication, accountability, and results that match what is promised, I would advise proceeding with caution.

If you are looking for exceptional service & beautiful hair styles, reach out to Alena @ Fox & Den…read more5529 N Rhett Ave! Her passion for fulfilling your best cut, color, atmosphere is exceptional. Thank you Alena!

Carol, the owner goes above and beyond each time I see her. She's always accommodating and works…read morewith me each time. Not only is she a great colorist but the best yet at extensions. I've always had Great Lengths and recently tried wefts. I highly recommend her. 10/10

If you need a new stylist check on Salon Couture. You can book online with good availability. Both…read morestylists we tried were great. Katrina did my hair and was a great listener while also making suggestions I took. Her highlights were applied efficiently and came out beautifully. Friendly and easy going. Salon has easy parking and is convenient location. My daughter had a color correction with Carol from our previous salon. She was so happy with the revision. Can't imagine if she had done it from the beginning!

I had an amazing experience with 843 Beauty Collective. I went to them to fill in the highlights I…read morehad received during the summer (at, regrettably, another salon). Caroline was great, saw what the other salon had done to me (uneven highlights and uneven haircut) and immediately set to work on helping me out. She used a darker overall color to fill in the blonde sections, she checked the color, decided it needed more time, and checked again. I loved that she was this attentive to what I had asked for. After the color was complete, she made sure my hair was dried and styled. I love the dark, richer color that she just knew would be perfect. Kudos to this salon! I already have my next appointment scheduled!

The hairdresser took creative liberties on my hair, disregarded my requests when cutting layers and…read morethe length of my hair, and got hair dye all over my neck and ears. The layers that I did manage to get her to cut were choppy and uneven, and not in the cool way. She cut my bangs straight across my face, and didn't bother to shape them up after. I look like I'm wearing a helmet, or Edna from the Incredibles.

Student was awesome. Very polite and attentive to what I wanted in a haircut. Would definitely…read morerecommend her again. However there was an issue at the beginning of the process. I called 2 days ago for an appointment. Talked to the older lady with blond hair. She told me that she had something available for today. Went on ahead and booked the appointment (or so I thought). Got there early and patiently waited. When I signed in on the paper, the receptionist told me to go have a seat and wait. 20 minutes after my scheduled appointment (at this time I was already waiting for 45 minutes), three people had come in after me and was promptly seated with a student. So I went to the front desk to see what was going on. A tall slender young lady asked for my phone number and told me that she didn't see an appointment in the system for me. Needless to say I was a bit confused. She apologized and was able to get me seen with a student. Now the entire time I was waiting, the older receptionist did not acknowledge me or even made any kind of attempt to let me know anything. She saw me sitting there and did nothing. She needs to be retrained in customer service.

if I could give this place a zero star I would because the services that I've received here have…read morebeen terrible. I went in yesterday for a pedicure, which lasted about maybe 15 minutes with the student telling me that she is not good at doing pedicures and she is being forced to do it. She then proceeded by putting my feet in scorching hot water and then messing up my nail shape. I asked her if I should come back because I had paid $23 for something that was not even worth five dollars. She only put a scrub on my feet and there was no massage or filling down the callus. The instructor did not even come and check her work. The other bad experience I had was with their facial . Please save your money and do not go here

I love this place so much…read more The store itself is super fun - good location in park circle with an attached parking lot and the inside has a ton of wacky decor. The staff are super nice, knowledgeable, and skilled. They are very fairly priced, for both the artist and customer. I came by and saw Erin, who was amazing. They were a sweetheart and were able to make recommendations based on some ideas I had and they did an amazing job.

I've been coming here every three months for years to see Mallory Doar, and she never misses…read more Whether I was doing ombrés, high-intensity vibrant colors, or my current permanent red, she always gets it exactly right. Finding someone who can nail the color your looking for can be hard but she gets it every time. Beyond being a talented stylist, she's incredibly fun to talk to and makes the entire appointment fly by. If you're looking for someone who specializes in bold colors and creative cuts, I can't recommend her enough. ​The salon itself has a fantastic New York subway vibe the decor the owners put together is unique and adds so much character to the space. The owners are often around and are always super friendly and welcoming. Truly a great spot with a one-of-a-kind atmosphere!

I made an appointment with Kim to have my hair cut a couple of months ago. I did not get a call…read moreconfirming the appointment so I called the morning of the appointment. I only got voicemail but I left a message saying I wanted to confirm my appointment for the afternoon and left my phone number. I arrive for my appointment to find that Kim no longer works there and then are told the tale that the power was out so they never got the message I left. What disgraceful, inconsiderate and inexcusable service on the part of both the management and Kim not to inform me of the cancelled appointment! Needless to say, beware of making an appointment with them. I certainly never will again!

I truly hate writing this review. It makes me sad, but feel I have no choice since I tried to talk…read moreto the stylist directly and she was rude and blocked me on FB - then my post was taken down when I posted on DI Moms. I went to Envy Salon and met with Mary Nelson. I had called her about my hair telling her I had loved my previous Stylist who was great at cutting my hair but something had happened with the color and she turned my hair red - my hair is naturally blonde. So, I was afraid to go back due to my daughter's wedding coming up and I did not want anything to go wrong. I went for a consultation so she could see my hair color and texture which is fine thin hair. Mary assured me she could help me and was familiar with blonde hair. I choose to go get a hair cut first to see how she would cut my hair and after I left, she had cut the left side of my hair longer than the right. I immediately called her and asked could I come back for her to fix it and she seemed aggravated and said NO - she made me wait 2 days to get it fixed. That was upsetting. Then about 7 days before my daughter's wedding I went for a trim, partial highlight, gloss, shampoo and style. Everything seemed fine - I liked the color and felt good when I left - except I was shocked at how expensive it was as it was well over $250. I had not paid that much at any place I had ever been before in the Charleston area. But I did not ask for a discount - nor would I - I paid and left. It has been one week since my daughter's wedding making it a little over two weeks since my salon service. I noticed the highlights were fading fast and could see my roots. It looked as though she did not go all the way to the root line or however far you are supposed to go with the highlights. I had not noticed this before as I had other things on my mind with my daughter's wedding. I took a couple of pictures and in-boxed Mary on FB to ask her what could have happened and to tell her the time length had been short since I got the highlights and they were quite expensive so I was curious as to why they did not last??? It took her two days to get back to me and when she did - she immediately blamed me by saying I must be using cheap shampoo and box hair dye because she would never do that. I have never used either of those products before in my life - and if I had - I would have never went to see her and paid $250 for a salon service. I was shocked at her response and then she told me she was not a good fit for me and I should find another stylist - then she blocked me from responding. I was not planning to anyway as I clearly saw how rude she was by her remarks to me. I was upset and decided to post on FB about how unprofessional she had treated me because I am a service provider too and know that good quality service goes a long way. Even if you can not make it right - which I felt she could have - it is about being considerate and at least listening - not attacking your client. She saw my post and typed this terrible lie about how I was hinting for a discount and how I trashed my last stylist on the internet, how I missed my first appointment - which was only because I was sick and it slipped up on me - which I greatly apologized to her and she accepted, how I expected a discount, etc. I was so shocked at her behavior that I could not believe it. I did have someone from Envy Salon reach out to me asking if they could make it right - I declined their offer. I am by no means writing this review to hurt anyone's livelihood or anyone who works at Envy Salon. I am only writing to share my experience with Mary Nelson. I am shocked at how she can treat customers this way and then blame them for her bad service. My experience with her was very disappointing.

My favorite spa in the charleston area! I've tried out several day spas over the years and I keep…read morecoming back to SoCa. The space is unassuming in a strip mall but as soon as you walk behind the curtain, it's like you're transported into a different world. They have the whole locker room set up with robes, sandals, hygiene products, personal lockers, and stocked showers, and it's always so clean. The waiting areas are spacious with relaxing music, essential oils, magazines, water, and snacks to accommodate whatever vibe you are looking for. They also offer heated neck wraps, which is a personal fave. I always opt for the muscle meltdown, which is their deep tissue massage. I've had Liz several times and am always impressed. She and all the other therapists are professional and super great at what they do. I will be a longstanding repeat customer!

Great spa and love my experiences there. My only issue I have is the appointments typically don't…read morestart until 10-15 minutes after your scheduled time. They have a lovely waiting area but I'd prefer the service start at the time scheduled.