If I could give this place 0 stars, I would I've never written a review before, but I feel inclined to after my experience with Studio Chique. I booked an appointment for a full head of highlights (on January 24th) for an appointment on February 12th. I booked the appointment specifically for this day because I had an event the next day and wanted my hair done for it. When I booked the appointment, no where did it say that I needed to book additional services on top of this service if I wanted to leave with my hair dry. Nor did I receive a call after booking saying that I needed to book an additional service in order to not leave with wet hair. I thought they taught me how to read critically in law school, but perhaps not. This morning (February 10th) I received a text message (see in images) that was extremely unprofessional and upsetting. I was told today, two days before my appointment, that I did not book a "finishing style" and would have to leave the salon with my hair wet if I wanted to come get my hair done still. That is beyond crazy. Who in the world wants to leave the salon with their hair wet?? That was already an outrageous thing to say to someone, but it only got worse when the salon called me. When I spoke to the receptionist (Mia?) on the phone, she told me that I had no other options because every single stylist was booked. So there was no way for me to get my hair pressed or dried. She later told me that they could maybe "sit me under the dryer". My problem is that if this is the way the salon operates (where you need to book a finishing style as well), why is it not written anywhere on the booking page. Also, why did the salon wait until TWO DAYS before my appointment to tell me this. They could have called me after I booked in January or at least a week before so that I could at least add on the additional service. Y'all please do not go here. I wish I would have read the other reviews because they are not lying- these people here are rude, have an attitude and are unprofessional. I have never in my life seen a salon operate like this. Its g-h-e-t-t-o!! read more

Studio Chique - The text I received - Hair Salons Near Me - Washington, DC, District of Columbia

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My favorite salon in the city to get a keratin treatment. Formeldahyde-free and long lasting. The staff here are professional, talented and friendly. Whitney is amazing! read more

My first time getting a silk press and it lasted about 3 weeks. However upon washing my hair, it didn't curl back :/ it's limp and lifeless strands and patches. I'm so sad read more

Studio Chique - Pin curled silk press - Hair Salons Near Me - Washington, DC, District of Columbia

THE LUXURYYYYYYYYY!!! OMG!!!! This salon's new location is truly beautiful! With the esthetic and unparalleled service, you can truly enjoy a day of pampering from head to toe! Hair was laid, eyebrows slayed and body massaged down. Thank you Studio Chique Luxury Salon & Wellness Spa! read more

I've always had a good experience. Nice staff and I loved the cut! I did a precision cut for curly hair.

Yesterday I called last minute to see if they had an open appointment for same day, and they did! I've visited this salon before 3 yrs ago and remembered it being a good experience so I tried again seeing how I was in town. Let me say my hair is the smoothest it's EVER been after getting it pressed. After coming out of the dryer for the deep conditioning I noticed my natural curls were sooooo soft. The shampooist (not sure if that's the right term) was amazing. She did so well I had my eyes closed most of the time. The lady that did my blow dry and flat iron was so professional and asked several times if I was ok, what I was doing previously to my hair and complemented my hair. Unfortunately I didn't catch names to relaxed by the experience. If you want quick professional service come here. read more

Studio Chique - A day later after my silk press. - Hair Salons Near Me - Washington, DC, District of Columbia

amazing staff and skilled and knowledgeable staff. the spa and nail facilities are top notch

Ngina is fantastic. Luxury service from the moment you walk through the door. Extremely professional and the quality of the work is top notch. read more

Update. I've been going here since I moved to the DMV in 2019 and I still love it. This is the only place I get my hair done. I have super sensitive, natural curls that Aloni has not only nurtured, but also taught me how to take better care of. My hair has grown back with a vengeance thanks to her and the whole team. The shampoo girls are polite, the atmosphere is inviting and they even have tea/wine available. I highly recommend! Here's my hair August '19 v recently. read more

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I ended up leaving without my hair being styled because they were running so far behind. I left work early to arrive on time to my appointment, but my stylist was double - honestly more like triple - booked. I know back in the old days, 3+ hours in the salon for a press was typical, but in the present, I'm used to having a natural hair service completed in two hours or less. In this case, the only thing accomplished in two hours was the shampoo, with probably another hour to go before my stylist would be ready for me. I decided to pay the $45 for the shampoo/blow dry and leave. The receptionist was apologetic, explaining that there had been an earlier complication that led to them running behind. I would have been totally understanding had someone communicated to that to me early on, but no one said a word. My stylist gave me a few glances and referenced me in conversation but never spoke to me. The energy was off - she honestly seemed frustrated and tired. As a first time client, I don't want someone working with my hair under those circumstances. I have seen how responsive the owner is to these reviews, so I'm sure there is a rebuttal on the way, but there is nothing to refute here: I was punctual, respectful, and paid in full...but the customer service just wasn't serving. read more

Amazing service! I went in there with the forehead so red from one pimple and left with my face so clear and no redness in sight. The facial is downstairs and I absolutely love the lighting and the ambiance. I was so calm! read more

Studio Chique is an amazing salon. I had a luxurious experience from beginning to end! The owner has created a magical space for women to amplify their beauty! My hair looks amazing. My rating is beyond 5!!!! read more

Today is my birthday. I never go to the salon to get my hair done but I thought I should treat myself this once. I had an appointment for a silk press at 10am. First of all, I had to wait over 30 minutes before I was sat in the washing chair. Then, as soon as I sit down in the chair one of the stylists YELLING across the shop basically complaining about how much hair I have and how it's going to take a long time to do my hair. Granted, I do have mid-back length natural hair, but it was the most unprofessional thing ever to have to wait over 30minutes and then as soon as I sit down all I hear are complaints about how I have too much hair. How do you call yourselves a natural hair salon and you complain when clients have lengthy natural hair?! It was disgusting. I was so uncomfortable, and then on top of that I am supposed to let you do my hair and pay you for the service?! NO. I did not even want to be there anymore so I just walked out before the lady even started washing my hair. It was the most RUDE AND UNPROFESSIONAL experience I have EVER had and I will never go back here again!! If you have short hair then maybe it's the salon for you but if you have a decent length of natural hair prepare for the complaints!!! IF I COULD GIVE ZERO STARS I WOULD. SO DISAPPOINTED AND SO UPSET THAT I CHOSE TO GO TO THIS SALON TO TREAT MYSELF FOR MY BIRTHDAY. read more

In a sentence: The Royale Brazilian Wax was lovely and the staff is so kind, but I had a small hiccup with the Groupon. After a bad experience at another salon, I needed to find a new place, so I purchased a Groupon for a Brazilian Wax here. The groupon was about $35 for a $65 value. After looking online, I saw The Royale advertised for $65. (Screenshot attached). I made my appointment and was set. However, when I got there the receptionist told me the Groupon only covered the soft wax and hard wax was an extra $10, The Royale was an extra $32 (which ended up being wrong). I knew I wasn't crazy. My Groupon had a $65 value and I remembered seeing The Royale advertised for $65 regular price. However, Adrienne, the aesthetician, told me I was only allowed the soft wax then went to get the owner to further explain. After a short discussion, the owner offered to give me The Royale. The actual wax itself was great! Adrienne was thorough and took her time. She used a mixture of hard and soft wax (strips) which I didn't mind because I'm literally hairless. The mask and hot towel were a nice touch as well. Overall, the staff was friendly, helpful, and talented. The wax was great. I would just suggest they a) fix the pricing on their appointment booking site to reflect what's on the website and b) correct the error on Groupon. read more

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I love coming to studio chique! With my hair type (4c) I'm very careful about who does my hair because most people don't know how but here at studio chique my 4c strands are handled with care. The experience here is luxurious from start to finish. The customer service is phenomenal and I never feel out of place. The stylist especially the owner Ngina are VERY accommodating. You will leave here with not only a bounce in your curl but also an extra bounce in your step. If you're looking for a place that offers that "self care" from head to toe that you've been promising yourself you'd do more of , then here's your place. read more

I found this salon on IG and was impressed with the beautiful color services. I'm a curly girl who wants color but also wants to maintain the integrity of my curls, so I decided to visit this salon for a consultation prior to booking. The consultation was really not a consultation. I arrived to the salon and there was no receptionist so I just sat and waited for someone to assist me. About 15 minutes later I decided to call the salon and let them know I was there in the waiting area awaiting my consultation. Finally, the receptionist came to greet me and told me a stylist would be with me in a moment. The salon is super small, so I heard the receptionist asking around to the stylist who wanted to take me? I heard the stylist basically saying no one felt like dealing with me. Then, after a back in forth dialog between a receptionist and a stylist, someone agreed to see me. The receptionist came and got me and walked me to the stylist. The stylist was styling a client and really did not provide a proper consult. She barely looked at my hair. Never once touched it! We had about a 5 minute exchange and she told me what to book if I decided to have the service done with her. The experience was off putting, but I decided to contact the owner and see if I could possibly get a consultation with her, before writing the salon off. I contacted the owner via IG. She was very nice and responsive. I was able to book an appointment with her because she had a cancellation. I was so excited. I arrived at my appointment and it was basically the same energy. A lack of customer service. I sat for awhile and after about 15 minutes, I followed the same process of contacting the salon via phone and letting them know that I was here sitting and waiting. Finally, the receptionist came and she looked perplexed as to why I was there. She questioned me about my arrival time -the stylist asked me to delay my appointment by 30 minutes but obviously did not inform the receptionist. After we addressed that issue, she walked me upstairs to be serviced. When I arrived upstairs the owner was working with another client. I had my consult in front of another client again, not sure how I felt about that. We decided I would not get color, but would get a protein treatment to prep for color. The assistant didn't seem like she was really experienced with working with my hair type. I came detangled but she tried to further detangle my long, thick, 4b/c hair with a rat tail comb. Curly girls know that's a no no. Then the products used left my hair feeling super dry. I assumed that was the protein, but I also assumed I would be followed up with a deep condition that would balance me out. After the shampoo, the stylist asked me did I want to do a wash n go. Against my better judgement, I said yes. Something told me to just get the treatment and leave but I also wanted to get my hair done. My whole point of being there was to try and find a permanent stylist so I decided to give her a try. Well the wash n go was an epic fail. Her products or method she used didn't work for my curl type. But not to say it wouldn't work for someone else. Anyway, I left the salon looking like a hotter mess than when I came in. But I was appreciative that the salon owner did not allow me to go through with coloring and that she offered a service to prepare my hair for coloring. I also appreciated that she tried to accommodate me. I don't feel this salon was a good fit for me, and honestly not for curly girls based off my experience and the numerous reviews I read. But if you're not tripping off maintaining your curl pattern, this may be a fit for you. I wish you and the salon the best and hope this review helps!! read more

I got a DevaCut from Ngina today and it turned out great! I was a little nervous at first since I don't really cut my hair but my curls are coiler and fluffier than ever! Overall Studio Chique is a nice space with friendly staff! read more

Studio Chique - Before DevaCut - Hair Salons Near Me - Washington, DC, District of Columbia

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I love this salon, Ngina always does a wonderful job on my hair! Special thanks to whitney for coloring my hair this time. I also want to give a huge thanks to Kayla, she was awesome, sweet, extremely accommodating and made sure I was well taken care of during my entire visit. Kayla was truly the highlight of my experience! read more

Studio Chique - Beautiful color job. - Hair Salons Near Me - Washington, DC, District of Columbia

I will start off by saying I ended up liking the finished product of my hair. Also, the woman at the front desk is extremely nice and was one of the only enjoyable parts about my service. That being said the girls who are washing hair either do not have a clue how to wash hair or are not paying attention when they are doing it. I called earlier that day to add on a scalp treatment to my wash. I was told on the phone that I could "absolutely" have that added on. However, I never received the treatment and by the time I realized I didn't actually get the treatment, a young woman was already finishing blowdrying my hair. However, as I waited for my actual silk press to begin, I noticed the entire front portion of my hair still had a ton of dandruff. It was absolutely ridiculous. This is also the second time I have gone here and felt like my scalp was not clean after a wash. As a black hair salon I would expect at the very least when I pay for a wash, for my hair to feel clean-scalp treatment or not. When Whitney was finishing flat ironing my hair and saw the amount of dandruff I still had, instead of offering a discounted or free wash next time, she just combed through the dandruff and told me I should get a scalp treatment next time, as if that is not exactly what I booked this time. No apology or anything. Like I said I actually like the final style of my hair, I just feel like. I can't really enjoy it because my hair does not feel as clean as I expected it to be, again. read more

I felt like I received a luxury experience. I was serviced on time and love my hair. The salon was clean and comfortable. Everyone I encountered had great customer service and friendly. Not a single complaint only a rave review. read more

What can I say about Studio Chique other than it was a great experience. My stylist was caring and attentive to making my experience the best. I got a silk press with some nice waves. It had body and shine. The salon by itself is very appealing and welcoming. The owner also is very nice and sells beautiful thick bundles. I'll be back for more hair care needs. read more

Studio Chique - Hair Salons Near Me - Washington, DC, District of Columbia

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I desperately needed a trim but many hair salons in my area were not taking new clients for months. I found Studio Chique through Instagram and decided to take a chance. I'm glad I did! Their website is easy to navigate through and they are taking detailed precautions through this pandemic. You're required to sign a Covid-19 waiver before your appointment and sanitize your hands. Everyone is wearing a mask and they placed clients at good distances. I got a Silk press and trim with Nia and I loved the outcome. She was friendly and answered any of my questions. My hair needed that trim. It's a drive from Annapolis but I think it's worth the drive! read more

Studio Chique - Still holding some of the shape after a day in Maryland heat. - Hair Salons Near Me - Washington, DC, District of Columbia

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Awful. I've been here a few times but this by far was the worst experience I've had and I won't be coming back. Where to start... 1. The assistant who washed my hair, scrubbed it with her nails so hard that I have a scab on my scalp. I had to ask her to stop because the shampoo started stinging the area she scratched. 2. I came in for a braid down & U-part wig styling. The stylist asked a second assistant to braid my hair. After she struggled for 30 minutes to do a braid down -- my stylist was finally ready. She took one look at what had been done and said it was done so poorly so she was going to take it ALL OUT and start over. So... I had my hair braided TWICE. Waste of time. 3. My stylist redid the braids.... and now 24 hours after my appointment, my braids are coming undone. Waste of money. 4. I truly don't understand why this salon charges a late fee..... but then doesn't even run on time! The assistant calls you if your 5 minutes past your appointment but then when you check in... you'll be waiting for 25-30 minutes after a wash to see your stylist. It's so bizarre to me that they make customers pay but then keep them waiting. Double standard. I value that this salon is trying to train new stylists or assistants -- but I'm not paying good money to be a test dummy for someone to learn how to braid hair.... Only for it to be redone as soon as I see stylist. Don't do that to your paying customers. The end product is always beautiful but not worth the pain, the scabs, the hassle and the wait. Take your money and time elsewhere. read more

I had a 7am appointment and was immediately seated for service upon arrival. I was a bit apprehensive about getting a silk press and expressed that with the owner Ngina Thomas. She was very receptive and understanding and reassured me that she reassessed and addressed the issue. And that she made some improvements to ensure the safety and outcomes of black hair; as it pertains to curl revert. This was comforting. I left pleasantly pleased with my hair and the overall experience. I would post a pic but my curls dropped immediately leaving the salon. That is at no fault to Ngina..but my hair is just extremely fine so curls never last. Curling my hair is an exercise in futility. I will definitely be back..and I think I've finally found a new hair home. read more

Very pleasant atmosphere, especially considering the difficult times we are all facing with the current pandemic. Always greeted warmly upon my entrance and seated almost immediately. Nia is the only stylist I trust to properly deal with my hair. Her extensive knowledge and skills are truly unmatched! She has a passion for hair and you can see it in the way she goes about her craft . read more

Studio Chique - Sew-in with leave out - Hair Salons Near Me - Washington, DC, District of Columbia

From the moment I walked into Studio Chique, I was greeted with impeccable customer service and warm smiles. The staff is incredibly personable and talented! I had a wonderful shampoo and steam condition from a sweet gal(I missed her name) but she really made my scalp feel good! Owner/Master Stylist, NGina, was amazing and listened to my needs during the consult to transform my neglected hair crisis to a vision of red carpet-readiness! Lots of layers in a long bob was the trick! I liken Studio Chique to a well-oiled machine; Everything they do, works. ..from start to finish. It was such a pleasurable experience! If you need a full-service salon, to include massages, brows, facials, waxes, mani/pedis and more, with talented hands that can transform anyone, run, don't walk, to Studio Chique. You'll be glad you did! read more

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I'm going to preface this review by saying that the two stylists that I interacted with (the one I was originally booked with and the one who actually did my hair) were very nice. However, it is clear that this salon is not for people with natural hair - or at least people with a lot of thick (4b/4c) hair like me. I read A LOT of reviews about the salon and was extremely hesitant to go because they were mixed (at best) but I'm desperately looking for a regular stylist/salon. When I arrived, the woman at the front desk said "you're here for a flexi-rod set right?" And I told her I wanted twists for a twist out. When you go to book online, there is only one option that says "Sets Flexi-Rods, Twist Sets, Up-Dos." I assumed that any of the stylists that I booked with would be able to do any of the above. However, the stylist I booked with greeted me not too long after I arrived and said "you're here for a flexi rod set, right?" and I told her I wanted a twist out. Well, as I was going through the shampoo and conditioning process, I pieced together from the stylists' conversations that the stylist I originally booked with didn't know how to do twists. It wasn't until far into my appointment that I was told my original stylist wouldn't be doing my hair. The first woman who took me to the shampoo bowl put her hands in hair for a good 15 seconds then told me she was just going to put the cape on me and another woman would be washing my hair. As she was walking away from me, she said something to the effect of "I don't do natural hair like that, I do weaves" and laughed, as did some of the other stylists. The salon is extremely small so everyone heard her comment. I don't think I need to explain why that entire interaction was incredibly unprofessional and problematic. I'm certainly aware that my hair can be a lot of work (hence why I'm looking for a regular stylist so I no longer have to do it myself) and I'm aware of the work that it takes to not only wash but also style it with care. Unfortunately, this salon doesn't appear to have anyone who truly knows how to take care of natural hair. The woman who took over to shampoo me was also clearly not used to working with a client with my density/texture. She thought my hair was tangled (though I'd freshly detangled it) and only realized it wasn't once she ran water on it. She struggled to detangle it at the shampoo bowl with whatever conditioner she used (I assume it wasn't meant for natural hair or for detangling.) I literally felt her hand shaking each and every time she used the comb to work through my hair as she struggled to detangle it. Luckily, it wasn't painful but it was clear she did not know how to handle natural hair. When I got in the chair for my style, I was horrified when the stylist started combing my hair without ANY product. The original stylist who I booked with was also helping with the dangling process and she didn't say anything or add and product either. That confirmed to me that this salon (or at least these stylists) doesn't normally deal with hair like mine. Again, while the stylist (who I wasn't originally booked with but took over) was detangling, her hand was shaking like crazy as she tried to detangle. The only product that she used was the mousse for the twists. I will admit I should have insisted she put some leave-in conditioner in my hair but at that point, I was just hoping that my I wasn't losing too much hair and that I'd get out of there soon. In the end, the twist out was okay. It was dry and did not last - I ended up retwisting my hair a day or two later and adding all of the products that should have been used during my original appointment. Bottom line: I was very disappointed, though both stylists I dealt with were nice, and will continue my search for a true natural hair salon in DC. read more

I went in last Tuesdayfor a silk press. Admittedly, I didn't like my hair after the stylist finished, as she did not create what I described at all My hair smelled Burnt after my transaction. I informed the owner when the scent didn't fade after. I just washed my hair, and I have extensive heat damage at the ends of my hair. I feel like crying. I paid to have my hair destroyed. Naturals, please, please, please, do not go here!!! I'd post pictures, but It's too heartbreaking. read more

How have I lived in DC for a decade and not known about this place?!?! A friend of mine (who clearly had been holding out on me) just let me in on her little secret for the best massage in town. I was having some serious neck, shoulder, and back issues a few weeks ago. And even though I've been getting a monthly massage at my nearest Massage Envy for almost 2 years now, my favorite masseuse there had no openings and I needed an immediate appointment. Enter Studio Chique! Patreece is a MASTER masseuse. I got a deep (firm) pressure massage, and it was one of the best I've ever had in my whole life. In fact, I think she's even better than my usual monthly masseuse. Even though you'll feel a bit of discomfort at various times during the service, it is sooooooooo worth it when it's all over and you realize you have a range of motion in your neck and release of tension in your shoulders that you didn't even think was possible. I'm sold! I will DEFINITELY be back to book more sessions with Patreece. I give my experience here 4.5 stars. Almost everything was 5 stars, including (1) friendly reception staff, (2) the availability of same-day appointments, (3) an easy online booking process, along with automatic text reminders, (4) a beautifully decorated spa and salon that looks luxe and clean, (5) a wonderful ambiance and vibe, and (6) the massage itself, complete with a relaxing hand and foot scrub at the end. The only reason I had to deduct 1/2 a star is because I couldn't fully zone out during the massage for two reasons. First, there was a weird smell in the room when I first arrived. It reminded me of old school black hair care products, and I couldn't tell if that was smelling something used in the salon or if this was some type of incense or candle. Either way, I didn't like the smell. But I stopped noticing it after a while. Second, there were some competing noises that could still be heard while in the treatment room. Even though the spa sounds in the treatment room were turned up fairly loudly, I could still faintly hear the different music being played outside the door in the rest of the salon. Also, because the salon is plop in the middle of a busy urban street, you could also hear some environmental noises. I heard what sounded like sirens going by at one point, and there must have been some construction going on in a neighboring building because there was some occasional banging or work zone noise. Again, none of these things were loud enough or terrible enough to ruin my massage experience, but I'm not used to having to deal with that when I'm supposed to just be getting a relaxing or therapeutic treatment. I still enjoyed my massage immensely though and would come back for another. read more

Studio Chique - Massage room - Hair Salons Near Me - Washington, DC, District of Columbia

I received a Nift to Studio Chique (a neighborhood gift, it's pretty clever actually) so naturally I came to Yelp to check out the reviews. At first I wanted to get a facial, but after reading the reviews about how wonderful Marsha the masseuse is so I decided to get a massage instead. Upon arriving I was greeted by multiple people. Overall the staff were extremely welcoming and friendly. The salon is beautiful and has multiple floors. Completely unexpected based on the surrounding building and outside facade. Marsha's warm approach and magical hands lived up to the many raving Yelp reviews. I have never had a professional massage before and she explained everything to me and answered all of my questions. I went with the deep tissue massage which was quite intense, but definitely needed as I have sports related injuries and plenty of knots/tightness due to the gym. I left feeling relaxed and lighter/looser. Overall would definitely recommend and will definitely return. read more

I am so glad that I found Studio Chique. All the stylists there are absolutely wonderful. You walk into their salon and it's not only beautiful and relaxing, but you are getting pampered the whole entire time. I am super picky about my hair, asian hair is hard to style and get the color right. They did a great job in understanding what it is that I wanted and took such great care and attention to make sure the color was just right for me as well. I have found the salon that I will definitely be a regular at and send all of my friends and family there as well. I heard they are now offering hair regrowth too! I am excited to try that treatment next time I'm there. read more

This was one of the best spa experiences I've ever had the customer service from the time you walk in until the time you walk out is awesome i was comfortable with my service and it was my very first Brazilian yes I know but it was the best. Pretty V steam and Brazilian I definitely recommend read more

Studio Chique - The his the door to heaven - Hair Salons Near Me - Washington, DC, District of Columbia

I had the worst experience at Studio Chique. The stylist completely ruined my full and years grown long natural hair by overprocessing it and then cutting it all off without my approval. The owner Ngina is a nightmare as she takes NO ACCOUNTABILITY and gas lights by making a million ridiculous excuses for the result and actions of her stylists and will try to convince you to believe the damage is your fault, science, comparison, etc. Even worse, this lady examined my hair and told me it was NOT damaged when it was DESTROYED and made the statement that she did not see what my hair was like before. Wow, this says a lot about a so-called licensed professional. I should have reported to the board. Just read and believe her responses to the other client's posts describing their experiences. Actually,how about just keep searching for a different salon and save your money, hair, and mental health! read more

I always have an amazing time when I go to studio Chique. My hair care and style always exceed my expectations. I love the comradery in the salon amongst the stylist and clients. I even take advantage of the spa services they offer. It's like a one stop beauty and self care experience. If you've never been to studio Chique do yourself a favor and make an appointment for one of their services. You won't be disappointed! My hairstylist is Ngina who is the owner read more

This spot is pretty poppin! If you're lucky you can get a. parking space in front of the salon like I did. The stylist seem to really take pride in their work here. You walk up a flight of stairs and your in the salon. This is what I consider a small and cozy atmosphere. The ambiance was nice. I got a full sew in weave and was happy with my results. read more

Response to owner: I checked. It was the right location and thanks but no thanks. I've had your services already. You had a good stylist, but she overcharged me for a conditioner. I tried again because I was in the neighborhood and I had to wait when I was the only customer there, the stylist had a bad attitude and did not do my hair right after trying to force a fine tooth comb on my thick hair. No. Thank. You. read more

Overall, the style I received was very nice, but the experience was not. It was really taxing being there for 8 hours. I didn't feel like a priority at all, which is a very uncomfortable feeling especially when you're paying half a grand for services. The amount of time and waiting around while people who came hours after me were taken care of is what made this feel like a regular salon I could find anywhere. I also, think prices should be discussed before carrying out a service. Does the patron know that every thing they discuss will be an added $200 or will they find out when it's time to pay? Having a price chart and clear discussion with your client will prevent any confusion and provide transparency. Also, after coloring asking the client if they are happy with it, or have any changes they want to make before styling will also improve communication and make for a better experience. Despite the compliments I received, I wouldn't book again. read more

Warm Beautiful Brown Woman with excellent customer service! Transformed my hair and attitude as I came in to get my hair done all flustered (due to personal matters at home #GrowingPains). Octavia took care of me! Slayed my lace wig . I shall be back. #SuperbService read more

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The absolute worse experience ever. I booked way in advance initially with Ngina 1 process color, precision cut & mold etc and I was passed along & booked with Whitney without notice as a first time client. I booked the best way I knew how with the lack of precise booking system they have. Cancellation is very unclear which is unacceptable. I left work early, arrange a sitter to drive all the way from Upper Marlboro Md to drive all the way to Georgia Ave to be told 30 mins before my appointment my color will take 4 hours and basically I need to settle for whatever is offered and or book an 2 week out appointment with unprofessional Whitney. Whitney had no intentions on accommodating me in no way as a new client. There was no curtsy called made, consultation or anything. I was furious as a black woman who has a business also helping another black owned business it made me regret it. FYI don't put any card on file because if so & you are forced to cancel like my situation that was completely out of my control & there is no sympathy & remains a charge being made. THE WORSE EVER & NEVER TF AGAIN!!! read more

Natural ladies, book here! No hesitation needed! I'm new to the area and my hair desperately needed a silk press, color and a trim... this salon had it all - and was so helpful in fixing my look while taking extra steps to condition my hair (thank you, Ngina for your amazing work!!). Before even touching my hair - we had a conversation about what I wanted, and they gave me their recommendations (how refreshing!!). When it came time for my trim, she told me how much she thought I needed cut -- but let me decide what I was comfortable with. My hair is SILKLY smooth and so soft. She sealed my color with a special conditioning treatment. The salon is also beautifully decorated, love the ambiance. No waiting, no pressure to buy an add ons, plus I got a discount for my first time visit! I plan to come back regularly for a silk press! If you need a go to place, this is it! read more