I fell in love with the Hot honey pizza. I wish we had this pizza in austin. The nachos are always my go to appetizer read more

Studio Movie Grill - Hot honey pizza 10/10 - Cinema Near Me - Arlington, Texas

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Service takes forever and takes forever. They charge you an automatic 18% tip which is insane. The people working here could not care less. And the popcorn was burnt good luck trying to get that fixed without being charged. read more

Movie started 20min late with no explanation. We spoke with a manager and let us all in the theater as he came behind us with a vacuum. Prior to us asking what the hold up was, he was walking around whistling through the hallways. Once we entered the theater we saw how raggedy and worn the seats wear and trays coming off of the seats. It felt gross to sit in. I dare not order food or drinks! read more

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Worst experience I've ever had at a dine in theater. Chairs are old, worn out, and hard to adjust. Their oven was down so couldn't order anything I actually wanted. Popcorn and food came out before our drinks and to top it all off, food was barely warm. Complete mess all around. read more

O brother where should start!!? Service has dropped significantly and the appearance and cleanliness of the seating area has become literally stomach churning and unsanitary the food was not warm nor tasty portions have shrunk to nothing and not worth the price. read more

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The food is decent, but the seats are trash, raggedy, broken, the faux leather peeling back.

I wanted to see Oppenheimer in the morning and at someplace I could eat. SMG has gluten free pizza and burger buns, that works, and I enjoy the SMG in Lincoln Square. So when we saw the South Arlington SMG had an Oppe showing at 10:45, we decided to go. The theater felt like a ghost town both outside and in. It almost looked closed as we approached the entrance. No people around, old movies on the marquee, tumbleweeds rolling by. There was no staff when we got inside, no one at the bar. Totally quiet. The lobby smelled musty. An employee appeared out of nowhere and printed our tickets, she was very kind. Our servers were great, too. The movie was great and sounded great but the food was not great. My GF pizza was undercooked and doughy and not hot. Jon said his burger was mediocre and they were out of cheddar cheese. The gourmet popcorn was delicious, however. And of course the sour patch kids. We should just stick with the classics, candy and popcorn! You can't go wrong. read more

Came here with my mother and her friends, during the day ($6.00 on Tuesdays), to see the Color Purple. The tickets were self pay and we were able to walk straight to the theater. The theater was pretty packed with people but we were able to find out seats quickly. The overall look of the theater is a little run down and you have to manually push the seat back for it to recline. The workers were efficient and fast with ordering, etc. I ordered a large popcorn ($8.50, no refills) and 2 drinks ($6 a piece) and our total came out to be approximately $23-25 due to the 18% they automatically add. The temperature in the theater was fine and we overall enjoyed the movie. I doubt I'll come back to this location and only came here due to being invited. By the way, the movie was great! read more

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Ick. I haven't been here in years and I'm thankful for that. The theater is shabby. The fake leather is peeling from the seats and armrests. The seats have to be manually reclined. The call buttons to order food don't work. Our order taker said they need new batteries. We had to go down our row to find a working button. We ordered one serving of four chicken tenders with fries and one drink. The total was $27.00, including the mandatory 18% service charge. Never again. To be fair...our server was very polite, and the tenders and fries were good. read more

Studio Movie Grill - My armrest - Cinema Near Me - Arlington, Texas

Much improved experience from last summer! Staff were nice - the ticket personnel was funny, waiter was friendly. Place looked cleaner this time, recliner seats were comfortable, attached tables were clean. The movie screen & sound were great, as expected in a theater. The cheese fries topped with bacon were delicious, with generous tasty cheese, the full portion was almost same as half portion though (smaller side). The southwest eggrolls appetizer were the best - very tasty, great combination of flavors of the black beans, other fresh fillings, & seasonings, in fried crunchy wrappers, just delicious! The hatch chili pasta was edible, decent portion but tasted like boxed Mac & cheese with pieces of chicken breast. The chicken strips were fresh & crunchy, good but not spectacular. Remember, they do automatically add 18% tip regardless of the size of your order(s). read more

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I was having to wait for my movie to start and Chris at the bar was amazing very attentive and very helpful he constantly checked on me to make sure that I didn't need anything else. Come check them out! read more

Day after Christmas and I can understand possibly limited staff, however the theater was filthy and 3 staff where leaning against the wall Chatting. Chips and food in our seats from the previous guest. I went out the theater to ask for a towel to clean our seats/table and the manager in the blue shirt didn't know what cleaning supplies were... I will probably eat and drink before I go here. Over priced and not worth it read more

Studio Movie Grill - Charged $15 for 5 flat wings which I didn't ask for. - Cinema Near Me - Arlington, Texas

Outrageous prices. Theatres are always so disruptive and staff does nothing. Constantly hitting chairs when walking down aisles. Walked by one staff member cussing up a storm as a kids movie was letting out. Why go to the theatre and deal with this expensive nightmare when you can watch from home? If you choose to go, don't bother with this one. The entertainment is never on the screen. read more

The floors were sticky. Leather on chairs were peeling. We asked for water refills twice because we waited 30 minutes for the first time and 45 minutes the second time. Didn't even give us our starter food first. We had to ask where it was and I gave the lady $40 for a $38 meal and I never got my change back. Yall need to lock tf in read more

On a $100 tab explained to the manager that the waiter did not explain the added fee. For substitution That's probably why the collect a mandatory 18% tip in advance. If it wasn't already on the tab the tip would be ZERO. MY RECOMMENDATION IS AVOID THIS LOCATION AT ALL COST. I KNOW MY FAMILY OF 6 WONT BE RETURNING. They have to scam to pay the rent read more

Studio Movie Grill - Grease fries and brisket sliders - Cinema Near Me - Arlington, Texas

I was hopeful simply because we had not been out in over a year... I was hopeful because I thought they had time to make improvements... I was hopeful, but again stop expecting anything more than watching a movie... 35 minutes before my order was taken... After 22 minutes of having the service button pressed I went to alert someone. I was told they would be on their way. Disappointed. read more

Studio Movie Grill - Outdoor - Cinema Near Me - Arlington, Texas

The food was good but it was cold Inside and everyone else got there food except me I asked someone to check on it but she didn't I waited 30 minutes read more

Over priced, low quality, and short staffed. They overcharge for EVERYTHING! A tiny container of Jalapeños is .50 plus a service charge. Everything has a hidden service charge. It's overkill. Won't EVER come back. read more

So there's a $30 deal for 2. The food was the worst ever. The queso was a tasteless blob of nasty goop, the sliders had some terrible seasoning and didn't seem cooked fully, the pizza hada ton of sauce that was dumped over and and saturated (i asked for xtr sauce, but that was ridiculous) it was soggy. The choc shake was a water mixture. Absolutely disgusting. She said my bill was $56. I asked to see rcpt. She said it was a mistake, the total was around $43. (She said the discounts weren't added when she gave me the first amount and asked of that was ok). Wouldn't recommend this place. We took 1 bite of everything. In previous years, we don't recall the food ever being so disgusting. The water was the only thing they got right- it should taste like.. nothing. So disappointed- wasted my money on this trash food. Do NOT recommend eating here. Just get popcorn. read more

What a relief to be able to now enjoy movies on the big screen! The staff here was amazing in not only welcoming guests back but also in their premium service delivering meals to your seat. Looking forward to seeing Top Gun - Mavericks on the big screen!! read more

Server was surly. He made sure to tell us about the 18% "service charge" aka mandatory tip. The people on the same row must've ordered a lot because several servers kept walking in front of us. Interrupting the movie and nearly tripping over out legs. The food here isn't that great and it's very expensive for what it is. read more

We were out and we came here for food. I love their chicken strips tossed in Buffalo sauce with a side of fries. I will say one of the draw backs to eating here is you automatically are charged 18% gratuity. The service was fine considering the staff's primary job was to serve people who may have wanted a drink or dessert before or after their movie. As much as I love studio movie grill for the movie experience, I would not come back here to eat. Also, it appeared mask were optional. Some people wore them and others did not. read more

Studio Movie Grill - Crispy Chicken Tenders tossed in Buffalo sauce - Cinema Near Me - Arlington, Texas

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. -The food was awful...we couldn't eat any of the food Walter spilled a large soda on my sister's lap...and they charged my bank account over $100 on 2 separate tickets! My ticket total was $45.63, but they charged someone else's ticket for $55.55 to my bank card!!! read more

Reasonable prices and super fast and friendly service! Loved that the food came out piping hot, almost too hot to eat immediately. I was very impressed by the attentiveness to refills, it was completely unexpected. Sadly, the pop was flat... so that was a bit of a let down. Sweet potato fries were also super soggy. Portions were great, I was surprised to hear the entrees came with fries. Boneless wings were pretty close to delicious although a couple were over cooked. Overall, the food experience was as good as I would expect and a bit better, with no complaints about the standard theater portion. Would certainly return. read more

As any frequent reviewer of my posts know, I like to periodically (annually) re-review my reviews as things can change. Sometimes businesses close, get bad, or sometimes, better. This is one of those posts. Yes, I know I've been bad about checking in, but I just had a son, so I've been a bit busy. Plus, since the Pandemic, we've been getting deliveries from here more than actually picking stuff up. Update. I tried them again the last time we were in Texas, and they are still just as bad. I realize that this movie theater is not open right now, and hopefully, when it opens back up, they can be better. Perhaps, we'll try them out again because I'm a masochist apparently. The customer service, cleanliness, and general service has progressively gotten worse and worse. I say this as a person that has spent at least $100 a month here for the better part of two or three years because it's the closes SMG location. Forgive me, but I'm lazy. Each time we come to this SMG, we have a different experience, but we have not had an "amazing" experience in a very long time. In fact, I cannot even remember the last time we didn't have issues with something. Generally, we do not get our drinks or food until halfway through the movie. The drinks are usually watered down (unless you get them at the bar), the food is sometimes cold or warm from being left on a tray for too long, and we've had multiple experiences where the tea tastes rancid. Yes, you read that correctly, rancid. Another example of how terrible this location has become occurred when we received our check. We noticed that they charged us double, and we asked for assistance. But, the waiter told us that the manager informed him that we would nonetheless have to pay the bill. So, we were forced to wait until after the movie to speak with the manager directly. After explaining the situation to the manager, he insisted the bill was correct. We re-explained the situation, and the manager eventually fixed our bill, after wasting our time and ruining the ending of our movie. Essentially, rather than just taking the double charge off our bill (which only amounted to $5), the manger instead decided to insinuate that we were liars. So, after spending at least $1,200 a year at this place, staying loyal, even in the face of ever sliding customer service, this guy decided to call my girlfriend and I liars OVER $5!!! Now, I realize $5 is not much in the grand scheme of things, and part of me wanted to let this all go. But, at some point, you have to ask yourself when enough is enough. And, for me, this was my enough point. Simply put, there are too many other options in the area to drink and eat during a movie to deal with this place. My love affair with the SMG in the highlands has been over for a long time, and I still do not recommend this location. Even SMG corporate has stopped trying to respond to the crazy number of bad reviews! When corporate has given up, you know this place is bad. read more

The food here is terrible. I ordered a chicken nachos and the chicken was bland and dry. The cheese was about as thick as concrete. It was inedible. I asked for coconut tenders, but they were out. I asked for boneless wings, but they were out. Almost half of the menu was unavailable. I don't think I will be back. Also, update your seats to recline electrically like EVERY other theater chain. 2 Stars was very generous. read more

Online ticket purchase is fast & easy, BUT remember to print tickets with email code at kiosk inside the door (or with cashiers) before heading to theaters. Seats are UH-mazing recyclers. Servers are wonderful, responsive, & patient. Food is pretty good, but starters are the better choices flavor wise AND the popcorn is to-die-for (esp if you purchase add-on dill sprinkle o.O). New and classic movies are shown. 4 stars because food isn't quite tasty enough for the higher pricing and parking is a challenge during times when adjacent stores are busy, but still great movie theater. read more

Studio Movie Grill - Chips with salsa and queso. Delicious! - Cinema Near Me - Arlington, Texas

0 stars - I went last Friday night with a friend, and 1/2 of our food took 1.5 hours to come out even though we came early to order. Our "waitress" never came back after dropping off the first 1/2 of our food (without drinks), and after that we were helped by the managers. We asked every 20-30 minutes where the food was, since they kept saying "we're making it now" and "it'll be out in 7 minutes". The managers finally got us water after 45 minutes of waiting. After the movie, I wasn't delivered a bill like normal - only to get home and they had charged me for our food AND the of the people next to us. The customer service email is ready to help until they actually have to refund your money and then it's like pulling teeth trying to get someone to contact you and get your money back. read more

Server Vianey was VERY inattentive and rude. Took me walking out of the movie looking for our food after almost 30 minutes into the movie to find out she left it sitting in the window and it had to be remade by the manager. Never offered drink refills or dessert on our 2 for $30. Brought out the food with no napkins and after asking for napkins and ketchup AGAIN had to go looking for her to get those items. Had we not ran into the manager we would've more than likely have gone without. As a CURRENT hospitality industry employee i understand the value of good service and also I take note of the days I dine places. There is no excuse for poor service on a slow Monday night where there are 4 couples in a movie. read more

The service of this theater is terrible. I got told the wrong room for alien Romulus and the food was disgusting and ambiance was really nice read more

It's worth a Groupon visit ($5 for a movie). The one nice plus is the inexpensive price to see a flick on the big screen. The theater seats were run down. My cousin swapped out her seat for one that didn't have those tiny micro tears that happen with "pleather" seats. I had to wipe crumbs off my seat. Everyone knows "pleather" does not work in the hot, humid South. All SMG's have sub par food and weak cocktails, so I won't comment on that - it's the same at all of them. If SMG owners would actually put together a tasty menu and some nice cocktails, their theaters would offer a nice experience. I only have wine here when it's $5 day. That's the only time it's worth it. They get two stars because this location has nice, friendly staff. Well, if you're just going to catch a flick, then grab a Groupon and head here. You can even use them on the weekends (before 5pm). read more

Studio Movie Grill - All locations have this value meal deal. The food isn't great, but it's good for when you're trying to fill up kids :-D - Cinema Near Me - Arlington, Texas

So the SMG team reached out to me and I had two choices. Replacement tickets or replacement tickets. They cannot refund you for your tickets. I am not ever going back so how will replacement tickets help me? The food was disgusting so the only reason to go to an SMG is to eat while you watch the movie. If I am going to just watch a movie, I am going to a Cinemark or other theater. Duh. I am thinking I don't want food poisoning with old dry food or food that sat out all day so it's a hard no for me. Nice try though. Keep the tickets and give them to the next unsuspecting person. That poorly prepared or old food can be the next person's issue. Never again. I will not risk my health. read more

I've never had a problem here that I can remember and I'm the most critical person I know so all these 1 stars is a surprise to say the least. I don't appreciate the automatic tip being added and I tipped the waiter w cash before he told me that once and he never gave it back lol No worries, ur close to my home. I'll be there today have my coconut shrimp ready guys!! read more

I will never ever go to MSG again that was the absolute worst movie going experience in my life. We ordered our food before the start of the movie. But before the server put in our order she said she needed to pre authorized my cc. After the money started our food still hadn't arrived and we ask our server several times about when it would arrive. Our food finally arrived more than 45 after the start of the movie. The ordered was wrong they served us room temperature drinks and our food was completely cold. I spoke to the on duty Mgr and he was not help at all only saying that he would talk to his servers. read more

Studio Movie Grill - Cinema Near Me - Arlington, Texas

The service and quality of food at this location has tremendously went down. Manger Gabriella started that is a true side of fries for $4.00 read more

Studio Movie Grill - The service and quality of food at this location has tremendously went down. Manger Gabriella started that is a true side of fries for $4.00 - Cinema Near Me - Arlington, Texas

Took my 6 year old to see inside out. We arrive at 5:30 pm, lady who took our order had an attitude because my son pressed the service button. Didn't get a how are you or what would you like to order. I ordered a margarita & either she didn't hear me ask for his red icee, Or she forgot to add it. My son was thirsty and I couldn't share my drink with him nor did either one of us get a water. Movie time was 6 pm. Once I realized everyone had a drink but my son I was irritated. I pressed the service button & had to wait about 25 minutes for someone to come over. By the time my son received his drink it was 7:15 pm. Once we got to eat the food was cold. Had to pay gratuity on service I felt did not deserve anything at all. Not once did anyone come over to see how things were or ask if we wanted a to go box. Will not be back again. read more

See the pics...one shows it's currently 11:33a.m.; and the other shows that SMG Box Office should open at 11:30am. Well, that is not the case...I'm here at 11:33am only to be informed that the Box Office personnel aren't in...thus I cannot purchase tickets until noon. Please correct all sites that show you open at 11:30 a.m. The SMG website says "The SMG Arlington Highlands box office opens one hour before the first scheduled movie of the day and closes 15 minutes after the start of the last scheduled showtime." This is not true. SMG doesn't open one hour before the first scheduled movie. Today the first scheduled movie starts at 12:30 p.m. and the theater is not open. read more

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AC was broken and it was not told or warned to anyone. Had to ask our waiter twice to get any info about it. This is Texas in July. If your AC isn't down we should be warned or you should close for the day. Movie was uncomfortable due to this. The waiters yell when taking your order and it disturbs the movie. Also an 18% service charge applied to everything is absurd. They just want your money and Willy and everything they can. Will not be coming back to this location especially when the SMG on I-30 is so much nicer and cleaner. read more

I went to studio movie grill yesterday just needed a selfcare day. I watched kingsmen. Don't usually do sequels but this was an awesome movie. Great Plot . I even cried. Ordered small popcorn and lemon and water.Theater was empty so had my own private viewing. Great Because No One Heard Me Snotting . So let's support our Theater. #SMG read more

This used to be the spot two years ago. Would give 0 stars if possible. Staff is a bunch of kids. Our movie was said to start at 9:30...didn't enter the theatre until 9 damn 50. Was told it was because it needed to be cleaned but seats still had crumbs and floor was a mess. And why the hell is 18% gratitude automatically applied?? Won't be back. read more