Although I previously left a bad review due to service issues they rectified the situation. Not…read moreonly did they make sure I got my propane the owner took the time to contact me about my concerns. That shows true integrity! The reality is this has been a horrible winter and they have had to struggle along with the rest of us. Taking responsibility and willingness to talk to your customers proves they care. Sometimes things just don't go as planned!

I am writing to formally express my frustration and concern regarding the lack of fuel delivery to…read moreour home despite multiple calls and assurances from your company. My husband, AJ, first called on 1/16 when our tank was below 30% and also notified you that the monitoring system was not working. He called again on 1/20 and was told we were scheduled for delivery on Thursday the 22nd since you would be in our area. No delivery occurred. I then called on 1/23 to report that we were between 20-25% with snow and ice approaching, yet we still did not receive fuel by 1/29. On Monday 2/2 after being given the runaround/ told someone would call me back @ 8:20 & 12:40 when I attempted to get an answer. Then I called back after 4p as our tank had dropped to 10% or less. I spoke with Claudia, who stated we were scheduled for delivery on 2/5. After 4:00 PM today (2/5), I called again to confirm since no truck had arrived and was told drivers would be working until 8-9 PM and that we would receive fuel tonight. We are now (8:45p) below 5% (essentially empty). AJ has contacted your emergency line and was told someone should arrive within two hours. Thankfully driver showed up at 10p to fill tank and how ironic we were told he was around our area all day and we weren't on his ticket. Adding to our frustration, Tiger Fuel has had no problem drafting our account monthly, yet we cannot get the basic service we are paying for. This situation is unacceptable and has placed our household at risk during winter conditions. We relied on repeated assurances from your company that delivery was scheduled and coming. Please provide: 1. Why the runaround btwn different offices when customers call. 2. An explanation for the repeated missed deliveries and lack of communication. 3. Information on how this failure will be addressed moving forward to prevent recurrence. Sincerely, Mary & AJ Florian

Another awesome job done by Tiger Fuels of Appomattox. We bought a new home and Chris came out, he…read morewas so helpful, knowledgeable and thorough. Kevin and Randy came out and did the install of our tank and our blue flame heater. Everything looks great! We are warm and grateful!!

I have been a Tiger Fuel customer for 8 years. I appreciate the team's knowledge, professionalism…read moreand prompt response. The entire staff if easy to work with and the company takes pride in a job well done. Like others, I have a propane tank installed, as well as fireplaces that have been installed and repaired. The installation, repair and supervising crew work together very well. I value their opinion regarding the best propane options to fit my needs. Tiger Fuel Company receives my highest rating for quality and service. Joyce L.

I have used Foster Fuels for years. I have always been pleased with the delivery drivers but they…read moreneed to replace whoever is answering the phones in customer service. I have never been talked to so rudely and hung up on.

We purchased a ventless insert w/ glass crystals a few years ago. We are on natural gas - so we had…read moreto hire third party to install them. When we called for service of the insert (stopped working), we were told they DO NOT service them. They just sell them. Very disappointed and sad with the response. We have had to research other companies in the area to help us resolve the problem. Why would you sell a product but not follow through with assistance in maintaining the insert (or at least recommend what we should do).

As we are new customers, we asked to have our system checked. They were prompt, professional and…read morefriendly. They took the time to explain and show us what we needed to know. We highly recommend this company.

Love it. When i went they had everything neat. You can also find cheap gas here. The staff are very…read morefriendly.

We used Davenport Energy as they were recommended by Bob Garrett when they installed our generator…read more We had our one year free maintenance done and the technician said we had 36 hours on the generator but our propane was at 35%...almost impossible since it is a 250 gallon tank...We called Davenport and they sent a technician out at 6:30 at night when it was dark and he did a quick test and said that there was NO LEAK. Fast forward 4 weeks and we filled the tank back up with Davenport for $729.00 worth of propane. That was on 12/22/ 25 and we paid that bill in full on 12/24/25. We checked our tank this past Saturday and it was down to 35% again. This time after O hours on the generator. This tank is only for the generator. We called Davenport again and this time they sent out a technician that had some sense. Long story short there WAS A LEAK AND THEY WERE THE INSTALLERS so this leak was all on them. The fixed the leak. I called to tell them that there absolutely was a leak and the first technician didn't find it so now i am out 2 tanks of propane. I would appreciate if they would come out now and fill it for me again at no charge. The lady that answers their calls starts arguing with me that if there was a leak the generator wouldn't work right and that we COULDN"T HAVE LOST THAT MUCH PROPANE. I asked to speak to a manager and am waiting for that call. This company did the installation and if there was a leak its all on them. If this is how they solve a customer problem that THEY CREATED I do not recommend them to anyone . I will wait for their manager to call but the bottom line is that this company is lacking in customer service.

We have had several lp providers over the years. Of all of them, Davenport is the ONLY one I would…read morerecommend. They are helpful, dependable and affordable.

We just bought a house that had an oil furnace as a backup for a heat pump. Less than a month after…read morebuying it, the weather got cold enough that the heat pump quit working and that's when we found out the oil tank had almost no oil in it. We needed oil in a hurry because it was so cold! Glenwood was able to get us oil the same day that we called for a reasonable price. We're very happy with the service we received.