I usually go to this McDonalds for iced coffees. As of late, the employees have acted like they are…read moreon another planet. I know McDonalds is not the best place to work, but at least have a little enthusiasm about your job. The male that took my order and grunted at me when I pulled up to the first window. He could not even be bothered to greet me or say "Have a good one." Not that I need a greeting, but how bout a reply when I say, "Thanks man have a good day." Unfortunately, he could not even grunt at this. In the second window, I was met by a female. She also seemed as if she was being forced against her will to work here. After handing me my items and not saying one word to me, she shut the window in my face as I was trying to get a word to her. I then took that opportunity to yell at the closed doors "Thank you, have a great day!" And of course after trying my iced coffee, it was one of the worst I have had. I will be taking a break from buying my ice coffees here and head to Allendale Shopping Center for them.

Went to the Pittsfield, Housatonic street McDonald's and the manager was the grumpiest man I have…read moreEVER met. There was this sweet trainee who was taking orders and he didn't know how to put in apples. So I said "okay I'll just add it up there." I told the other people and the manager FLIPPED. Threw the apples at the counter, started yelling at ALL employee embarrassing the trainee saying "I TOLD YOU NOT TO PUT HIM THERE, HES NOT STRONG ENOUGH, HE FS EVERYTHING." In front of my kids and everyone in the place. I get its fast food but that moron shouldn't be a manger and that kid deserves an apology. It was just wrong. So piece of shit guy and he had a bad haircut too so maybe that's why.

I ordered a double cheese with extra pickle-not hard…read more The pickles were two inches thick, not exaggerating. Such a rude and disrespectful thing to do at work, I will not go back

My food was great. Service was great for how busy they where and packed with drive thru orders,…read moredoor dash, mobile orders, Uber eats orders, drive thru mobile orders and front counter orders. I couldn't imagine having to deal with drive thru and taking orders in store nevermind all the delivery services they now have to pack and bag food for as well as everything else. Staff is pretty pleasant if there was ever an issue with my food like 1x the manager on apologized and had it remade immediately. I do recommend this BK. Besdies the one in Lenox where else will ya'll go?

You really can't go wrong. It's not inexpensive - but the burgers are as good or better than 90% or…read morethe pubs/bars and grills in the area. Excellent customer service. Free peanuts. Consistent.

Smells amazing when you walk in. I have a special diet, and five guys really accommodates me…read morekindly. The food is super fresh. Super quick. Good parking. And the bathrooms are clean. Sometimes though, I must admit the dining room seating area looks a bit rough. But I don't mind wiping the seats & table down for my Lunch. And if you're starving while you wait, they have peanuts you can nosh on.

When I went through the drive thru I simply asked to substitute my bean and rice burrito for a…read morebeefy 5-layer one and they decided to create this abomination instead but still charged me for the 5-layer burrito... I opened the burrito and it looked like someone barfed beefy sour cream and cheese in my burrito. Hope this is helpful check your receipts lmao

Ordered $25 worth of food. Got to where I was going 25 minutes away. And the order was wrong. I…read morewas told I had to come back for them to do anything for me that would've been another hour in the car round-trip!!

They were doing a great job tonight everything was well put together. They go hard here and do…read morethier best to make orders well and it showed.

Good customer service. Diet has a strange taste. Food was fine besides the drink. Onion rings are…read morefine

I love The Caddie Shack hot dogs! Could not wait for them to open again this season…read more Toasted rolls and tasty hot dog.

An area staple for MANY years under several owners. what you see is what you get. Solid burgers,…read moredogs and fries etc. If you want to avoid the corporate quick serve restaurant scene and support a truly local enterprise this is a fine stop in the NW corner.

Sorry forgot picks but every time we eat there it's super good food!…read moreService is kind professional with a smile! Ambience busy as always at the Chicopee location.

Idk how they do what they do so well, but they do. By far, the best fast food experience anywhere…read more Other fast food chains don't even come close. The friendly and helpful staff, quality of food, and speed of service are all levels above.

I'm posting here in hopes chipotle corporate sees this and does something. This specific location…read moreis poorly managed and is constantly not making items or has some excuse why things have not been prepared. As an example, visit this location on any day and they will not have prepared iced tea. Today they had no chips. The staff is unfriendly and disgruntled. I don't know what is happening but this is not the chipotle I know and love. They need to be brought in line before the brand is completely ruined in the location.

Fresh, quick...friendly and super delicious. They always hit the mark. I love the online order…read moredrive though pick up. Sooooo convenient.

Showed up 20 minutes before they closed and was told cash only. Bs , they could totally serve…read moremyself and my kids who hadn't eaten in a day and were glad to hear somewhere was still open. Management needs to take a step up in this.

Not that many people here but service is chaotic. Workers yelling at each other, and they yell out…read morethe wrong order numbers. Don't use the McDonald's app here. They won't start your order until you tell them you're here. The rest stop is nice though. The seating area is bright with a high ceiling. Everything was clean.