On 6/17/26, I walked into the 704 wolf and old SF road branch late afternoon around 6, and wanted to buy two one foot long sandwiches; one chicken and one steak. I noticed that your staff Maria was cleaning the counter without telling me to wait a bit. Start from the beginning Maria did not understand my request of two one foot long sandwiches one chicken and one steak on wheat bread. Then she asked me twice if I want one or two sandwiches ?? I said two sandwiches but one foot long (I never had any trouble presenting my request in the past with your other staff) and she puzzled about the meaning of one foot long. So I explained that the sandwiches I want one foot long times 2 sandwiches. She still did not get it. With gesture she got finally. Right after then she was pissed and said no one is perfect after I commented how it means in English. She continued to ignore my request on the filling. Then when both bread got taken from the oven and pointed at the spinach, then she said this is called spinach, then I moved my finger over for cucumber, then she repeated this is called cucumber, as if she wanted to get back on me and started fighting. After all the filling was put into the sandwiches and she started wrapping, I said would you please put the wraps in a paper bag, then she raised her voice and said I am not finished with the wrap yet, then I said I cannot even say this common thing at all. I then got very upset and said she got an attitude problem and she followed and talked right back on my face that I got an attitude problem ?? too and she is the boss not me, and wanted me to shut up. Is that the way you serve a customer? She said she will report me also hahaha ! She said I did not say hi to her when I walked, I did but she did not hear as she was concentrating cleaning her counter without looking at me at all. I am upset and will tell all my friends and family not to go to this branch to buy sandwiches to avoid being bully by your staff Maria like that. I feel like that once a customer makes a comment about the order, she got defensive and fights back. That is how I feel like. I am acting as a normal customer request and got such a bad experience in return. Your staff should try to provide a happy experience to the customer for future returns not like her acting as a Boss very rude rather to deter incoming business. Quality of sandwiches got 4 stars but quality of service got no star. read more

I always like this subway because this one in particular always has fresher vegetables

I dont go to subway often so I was unfamiliar with the menu. I asked the woman working a few questions and she seemed extremely annoyed with me. I was trying to be extra polite in hopes she would change her mood but from the minute I walked in, she made me feel like an inconvenience. The sandwiches I purchased barely had any toppings and I am very disappointed with my meal and my all around experience at this location. A little customer service training would go a long way with my sandwich maker on March 2nd, 2026 at approximately 5pm. I was really looking forward to a nice subway sandwich but the meal is awful and I will not be going back. read more

Service was a bit lousy , person who helped me Was rude, place was being refurbished with no warning signs , loud noises , will not go here again read more

I really like this Subway! The store is very clean, the ingredients are fresh, and the employees are nice!

This location is always super consistent, fast, and friendly service. I typically use the order ahead option through the app which is very convenient and allows you to customize your order as well. Parking is plentiful and it is easy to get to. read more

I live very close to this subway and so have come here like 15 times. Most of the times my experience has been amazing and I get what I expect. However, today, it was the second time that I had a bad experience with Annabel who works here. She has a terrible attitude and a clear prejudice. I don't write negative reviews much but I'd never want see her again. I gave her a benefit of doubt the first time but no improvements the second time either. I'm done with her. They should get rid of her. read more

Good location, plenty of parking. Good Service. Fresh Food. Good Energy. I would recommend it.

This is a close location to my home. That is the good. The attitude of whoever that lady is working the front counter, is the bad. Even when placing a mobile order. I usually do not have bad experiences with placing mobile orders. Very simple process...you place the order online, get the email receipt and show it when you get to the restaurant. For some reason, the lady at the front counter had an attitude problem. Because she couldn't read/see the name when I showed her my receipt. Luckily there was someone else working the counter who saw my email receipt and handed me my food. Please don't have people like working at your store. Two stars for location, ease of placing the order online. Not the attitude. read more

Not only is this close to my place but it's always cleans and consistent. The workers are nice and take no time getting you out of there quickly. I prefer this location of pretty much all of them in the area. read more

The food is fine but the women at the register is never nice shes always rude and in a bad mood.any other location is the better option

Love this location! The staff here is always so kind and quick! They always converse with me and take the time to make me feel special! The food is yummy too!!! read more

First, we tried to order a special deal online. for two sandwiches as $5 each plus a free drink. Website does not work, and the prices to be charged were far higher than the offer. We called the restaurant twice, and they hung up on us twice. We left a message on the third attempt, asking them to call us back. They did not call back. Very unprofessional, and very poor customer service. read more

I wanted to order several large sandwich platters for a get-together a couple months ago. I figured I would choose this place because it's on my way home. When I called to place the order, I couldn't speak to anyone who spoke English well enough to understand my order. I figured that I would just stop by early and place the order in person. When I arrived, it was the same problem. The two workers just looked at each other blankly as I repeatedly tried to tell them what I wanted, even pointing at the take-out menu that clearly indicates the existence of said party platter. This was the response: "Do you want to order a sandwich?" Arrrgh. I took my business to the Subway at El Camino and Henderson. It's a much better operation. read more

My favorite tuna sandwiches most the time I'm in town Sunnyvale. But still hope it has less salted. Nice, clean and fast service. Broccoli cheddar cheese soup is good too! Will come back here again read more

Small clean subway. Employees are always nice here and I guess as far as subway standards go I would say this is the best subway I've been to anywhere. It's clean, sandwiches are made right to order and they're accommodating. I'm a fan of a lot of other sandwich places like crust, ca sourdough, Togo's, Ike's etc. but if I am going to subway I will always choose this location. read more

Came in to grab a sandwich for lunch I don't remember the name of the person who helped me but she did an awesome job the sandwich came out perfect all the portions were perfect and the sandwich tasted great. read more

Horrible customer service. An employee named "Alejandra" is in a bad mood every time my family and I come to this restaurant. Today when I got a sandwich I asked her for more lettuce, and she threw the lettuce in the sandwich all mad. She put almost no cucumbers, and a tiny squirt of chipotle dressing. I will not longer buy food at this restaurant because of how rude and inconsiderate she is. This subway is Loosing our business from today. Suggestion: Hire someone with a friendly attitude and a sincere smile who can speak English. read more

Thumbs up for this location! Hands down my favorite Subway in the entire area! Unlike a couple of the more critical reviews, I've always received great service from the staff here. I do have to say though, please keep in mind that it's a freakin' Subway!! Of course they get busy during the lunch and dinner rushes, of course they DO NOT have a drive-thru, and of course they don't just give out free subs... shouldn't be a surprise to anybody (sorry Beno H.). I tend to avoid the rush periods, but most always the store is clean and the crew is ALWAYS polite. They always build my sandwiches to perfection and they're not super stingy with the toppings if you ask for extra (like MANY other Subways are). I have never had a bad experience here and I come here faithfully. The language barrier that people speak of is highly exaggerated in my opinion as I've not had any problem communicating my order to any of the staff members. Common sense: as long as you can pay attention to details on your own order, you should have no issue guiding them through it without incident. If you see them reaching to add something you don't want on your sandwich (like oil, for example, Bob C.), either stop them or take their gracious offer to redo your sandwich (instead of dropping only 2 stars for something they offered to fix immediately but you decided to decline). Sorry if I'm calling anybody out personally here, but I hate when people write unfairly bad reviews for issues that they themselves failed to address when they could have (not understanding the $5 Footlong Menu, them not giving out free food and not taking the initiative to express your order when it's apparent it should be done... just for example). This location deserves a pat on the back for the quality of work they do. Sure it's just Subway, but how often do you have a really perfectly built, perfectly delicious Subway sandwich just the way you asked?? Think about that question, then grab a sub here. read more

Love the people from here they are very friendly!! They are having wraps now.. i have try two and they were delicious!! read more

Subway - Turkey bacon and guacamole wrap - Sandwiches Near Me - Sunnyvale, California

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I usually stop by here because it's on my way to my work. The people that works here really friendly. They definitely earn my business. I love to support businesses that are appreciative. Come here, they make great sandwiches. Sub of the day $3.50 OR breakfast and coffee special $4 plus tax. read more

neg -500000 stars for getting me sick! I ate most of my sandwich and it was fine, took one last bite and omg, tasted very funny/weird, bad, and rotten. don't eat here. Service was fine, but who the heck cares if you get sicks as a dog?? DON'T EAT HERE! read more

Have been a frequent visitor here and have been getting decent food!...mediocre service but I am good as long as they give me fresh food!...tried their chicken soup but there was hardly any chicken!...the service girl wasn't too keen to sell the soup and almost threw it because of loose lid on the cup....she cleaned the cup though!...I am not going to buy their soup again for sure!....would appreciate better service! read more

Subway - Chicken soup with No chicken! - Sandwiches Near Me - Sunnyvale, California

I've come to this Subway for a couple years, and at best I would have rated it 3 stars. Not a great value for your money, but good enough that I came for lunch now and then. Since the last time I visited, they raised their prices by a dollar for all the subs I used to get (though not a dollar across the board, I think). $6.25 for a footlong meatball is very, very much not worth it. Two stars instead of one because the staff is very nice and the place is clean. read more

Hands down the best location in the Bay Area. Fresh bread, brewed sweet tea and a clean seating area. The staff deserves all the credit. Top notch crew all the way. Being a regular had its advantages, staff knows what I want before I'm in the door. Plus they always make sure my order is done correctly and fast so I can get in and out fast. See you tomorrow. Hasta manana read more

This location is always fresh. Also seems to have a little more seating than other ones. The employees are super nice. I recommend.

This subway gave me diarrhea! This is the second time I've been here and the first time I ate here I got diarrhea. I figured it was something I ate the night before. Well sure enough I've blown the bottom right out of my pants again. There's something wrong with this subway. Don't eat here unless you want to crap your pants shortly after. read more

I went to this location on Sunday 10/2/11 and had the best service I have ever had at any Subway. Both of the guys working were friendly and quick. I frequent Subway locations all around the bay and this was definitely my best experience at any of them. I just wish they would serve breakfast sandwiches all day, the egg whites are so yummy! read more

I would say that I frequent at this Subway location because it's convenient, their food (i.e. bread, meat, veggies, cookies) is always freshly made every day and most importantly I like the staff that works at this location (very friendly). In the past, Subway had those Atkins Wraps, which were delicious so when I went in this morning and asked about it .. the guy that works their often was very nice and actually offered to make me one even though the item doesn't exist on their menu anymore. So, I give 5 stars all the way. And whenever you want a sandwich with specific ingredients the staff will ask you more than once before they put things on randomly so you get that 110% satisfaction guaranteed. You just have to make sure that you and the staff is on the same page and communicate clearly for them to understand you. read more

This is my favorite subway. One lady is super nice and the other is somewhat moody? But they both take time and care when making sandwiches. Today a third girl was there and made a awful sandwich. I ate mine but MY WIFE COMPLAINED, AND IS STILL COMPLAINING! I am executive chef at a fine dining restaurant. I just think that this is a coachable moment for your team because the quality/price is what brings people to subway. Once you loose the quality it becomes a overpriced sandwich? read more

the $5 footlong offer is _very_ popular right now. i took advantage of it a couple of weeks ago and returned to do it again today. i could not even get a parking spot in this subway's little parking lot today. i had to park across the street and run over. i'm confused by the $5 footlong offer. it's supposed to be _any_ footlong sub sandwich, right? but the fine print excludes double.stacked subs and "premium subs." however, what are premium subs? i noticed that on the menu, some sandwiches are marked with a $5 logo. it's not just _those_ that qualify, right? i _believe_ that's from the _old_ $5 footlong offer. i believe, with the current offer, i can order most of the sandwiches on the menu. i'm confused. even though last time i ordered a chicken teriyaki (which doesn't have the $5 logo), _this_ time i stuck to ones with the $5 logo. i can't emphasize enough how crowded and busy it was. i like how they offer to toast your sandwich. that's nice. i know they started doing that to compete with quiznos. when it comes time to add the toppings and veggies, there is one guy that always asks you what you want as if most people _don't_ just say "everything." then there's the girl who pretty much assumes you want everything, which i figure is the obvious choice. i always have to ask specifically for jalapenos though. well, i'll give this subway 3 stars. if it had more parking and a drive.thru and gave me free sandwiches all the time, then i'd give it 5 stars. i appreciate that they accept credit cards. read more

This location was pretty awful. The lady didn't understand that I wanted my sandwich toasted after all the toppings were inside it and she had to ask two people and was still confused so I said screw it. I also asked for pepper on it and even made a hand signal like I'm shaking a pepper-shaker and I got bell peppers -___- I didn't feel like trying to communicate with them at that point so I said screw it and paid for my sandwich and left. I've never had issues with any other Subway until this one and I will avoid it at all costs. read more

This is probably the last time I go and buy one of their sandwiches. I ordered a mesquite chicken sandwich that just ended up all soggy by the time I ate it. It was not tasty at all, and the chicken tasted like it was just defrosted. read more

Excellent service .I often go subway but today I went Wolfe road subway.all staff members are very friendly.the food was nicely packed

I love Tuna and Turkey sandwich at Subway, I have been coming here for years, all of the employees are friendly and caring. They make the order perfect each time I come. For sure it's my favorite subway in Sunnyvale. read more

This place was great. There was a line but i got out fast. The bread didnt taste fresh but other than that it was good. Service was excellent. read more