Todd and his staff have the perfect touch! Archie, my 15 year old cairn terrier, had an unfortunate experience and was muzzled and handled roughly by another groomer. At Suds ... he is treated kindly and firmly so he is trimmed, has his teeth brushed and nails trimmed with a minimum of fuss or muss. He is happy and gorgeous! Thank you Todd and your gang. read more

Suds 'n Scissors did a great job grooming my Persian cat. Todd was able to accommodate my schedule and get me in quickly. My kitty was full of matts and had a problem with hot spots. Suds 'n Scissors removed the matts, provided a bath to treat the skin, and my kitty was silky smooth and clean. read more

Had my poodles groomed at Suds 'N Scissors yesterday and I couldn't be happier with the results. My girls have never been so beautiful. The groomer's name is Rebecca and she is fabulous. Very friendly and caring and an absolute first rate groomer. It astounds me the results she achieved with my standards. So much so I just had to walk them around downtown Carmel to show them off . I'm so pleased I will certainly return and would recommend them to anyone. Thank you so very Rebecca! read more

My Golden and I both love this place! Not only do they do a great job, they are so friendly and helpful!

I have already posted a review on my profile. Not sure if it got to where I want it to go, that being where people that are looking for dog groomers can read my opinion. This is the first dog I have ever owned that needed to be groomed. I started asking around for ideas and Todd at Suds 'N Scissors was the name that kept popping up. Best thing I ever did for me and my wonderful Labradoodle was to to go to them. When I first called for an appointment, they told me it would be best to go slow so we could make it an enjoyable experience for my dog. It was the best decision I ever made. It made it easier for me and for my sweet dog. The time came for the big day......his first real haircut and grooming. Thanks to the time spent taking it slow and easy....he did great. In fact he was rewarded with a new toy. And boy, did he look great! Todd had helped me decide on how to cut him and he was right on....I mean this dog was gorgeous. I can't say enough about how wonderful Todd and the Staff here are. I live at least 20 minutes one way from this place and I tell you, I would never go anywhere else. These great people really love the dogs and take great pride in what they do. P. McIntosh read more

Manager extremely unfriendly & curt..actually in your face mean!!! I have been a customer for years with Todd and NEVER experienced such treatment as when I wanted to INTRODUCE my new puppy & right away they wanted to shave him and tell be how terrible it would be to potty train the dog, etc. I wasn't even making an appointment and the most horrible negitivity I got from both the manager & Todd was unforgivable. I will NEVER bring my new puppy there..ever!! read more

Like Bonnie B of Carmel I wrote a review for Suds n' Scissors a couple of days ago which was taken down after appearing on the Yelp site for only a few hours. Here is another try: I takes me approx. an hour to get to Suds n' Scissors from my house but well worth the drive. I've never been disappointed with the way my dog looks when she leaves Todd's shop. For convenience reasons I occasionally tried shops closer to home but nothing compares to Suds n' Scissors. I get stopped by total strangers who want to know the name of my dog's groomer. Although 'Zoe' is a mixed breed shelter rescue when she leaves Todd's shop she looks like a star. The staff is courteous, knowledgeable and professional. I simply cannot believe some of the negative comments I've been reading on this site. I base my own comments on the experience I've had over the last 5+ years. I take my dog for her standing 6 week 'spa day' and intend to continue to do so. Thank you Todd and staff. Christine + Zoe read more

We were in Carmel for the weekend and had taken our 2 dogs to the beach and knew they would be filthy when we came came back to our hotel. We decided to get them groomed and found this place next to our hotel. They were very friendly when we walked in and said we could drop them off any time. I was a little nervous as our bulldog does not like getting baths (it's like she's getting murdered!) and our other dog, who is a lab mix, is a little shy. They had reassured me that if there would be any problems that they would call and it would take about an hour and a half. So off we went to get lunch while our 2 furry kids were getting "pampered". After the time is up, we went to pick them up and noticed that all the dogs were in their crates and VERY calm and 2 dogs were on the groomer's tables and were literally smiling. When my dogs came out, they were SO calm and looked great! They also got furminated and their nails got dremeled instead of cut :) my husband was saying we should come out to Carmel every 6 weeks just to get them groomed. I would highly recommend this place and wouldn't read too much into yelp reviews as the groomer said that they have a lot of loyal customers who are just not up to speed on Yelp :) read more

If you are not a native speaker do not come here! When I called to make an appointment to groom my dog I was,retrospectively, accused of not paying and being rude 2 years ago. I thought this was very sketchy and when I said that they probably mistaken me with someone else, they said that they did not. But when I asked them to describe me as tall, short, blond, brunette they said they do not remember that, but they remember that I had an accent. "Well, I have an accent as I speak to you right now on the phone." So describing me by what they are currently able to hear is not a probable way of accusing me. When I said that I have a proof of payment with tips in it for the service that I was initially told I did not pay for, I was told I did not pay for another time and was hung up on. I would give zero stars if possible for this incredibly racist and disrespectful experience. I was left humiliated and insulted after providing proof of payment only to be accused of not paying a different day with no specific date stated. Ridiculous! read more

This was my first time going here. It's obviously hard to find a place to trust with your dog but once I saw the reviews I chose them, so here I am adding to it. This is where "you get what you pay for" comes in to play. It was a bit pricey but definitely worth it. My dog duke came in with dreads all over his back... He's been itchy and when he itches his hair gets messed up. Jen (I think that's her name) did an amazing job! My dog has never looked better! I highly suggest this place if you are looking for a new groomer and have a little money to spend. read more

I recently took my dog here. While they do a moderate job in the grooming process, they cut my dog. While trimming hair under her ear they cut to deep and broke skin. After doing it on the left ear they did not even attempt to trim the right ear. My dog could not run to the car fast enough when I picked her up. if you value the treatment of your dog DONT take them here. read more

I was taking my dog here for 2 years. Leaving each time a little more dissatisfied. It seems everything was becoming an extra charge...nail trimming, teeth brushing, sanitary clip, etc. And when it came time to pick her up, the price was always more stating, "she had a lot more hair than last time so it cost more." A bit taken back by that because she would usually still have her belly hair touching the ground and didn't even look like her ears were touched. A friend recommend a groomer in Carmel by the Sea. So long Suds N Scissors. read more

Snippy in more than one sense of the word! We've all read about them in biographies, seen them depicted in films and perhaps even known them in real life: visionary leaders in the arts and sciences, groundbreaking leaders in business, political revolutionaries. These are the people for whom rules of courtesy are sometimes suspended. We can argue about whether that accommodation makes sense for society. One thing is for sure and that is that the proprietor of a dog-grooming facility is not contributing so much to a society that he deserves exemption from expectations of civility. I've arrived early at Suds 'n' Scissors only to be met with a nasty flared-nostril "We're not open" mouthed from behind the window. I've arrived in a queue with others to be met with eye-rolling and an exasperated expression suggesting, "These annoying customers can just wait a little longer and maybe that will teach them a lesson." My dog is well-behaved, as am I. I was a courteous, punctual and patient customer who always tipped 20 percent-- but it availed me no warmth in return. A close friend told me she's had the same experience. I switched to another local groomer and each month is now a little happier for me as I no longer have a knot in my stomach on grooming day. If you have a thick skin and want a nice trim for your dog at a fairly steep price, give this place a try. read more

Visiting here and other groomers were booked or not taking new customers, I tried Suds n Scissors. So glad I did. Todd squeezed me in and did the best job on my cocker that she's ever had! And she was in and out. She didn't have to spend the day. A much happier Jolie! read more

Went in yesterday for a walk in nail trim, which is on a cash only basis (inconvenient). And they asked if I could come back in 15 minutes so I did and they don't actually cut their nails just use a dermal tool which worked for my dogs because their nails weren't very long. Ok experience but I think they could do better for what they charge. read more

They were so great with my dog Bella. I explained to them about her separation anxiety and they did everything they could to keep her comfortable and get her home asap. She didn't appear to experience the symptoms (excessive drooling and anxiety) that she has with groomers that keep her for hours and she smelled great when I picked her up. Such a relieve to have them here in my new home town. We will be back regularly . read more

The only place I trust to take my German Shepherd and my cat! Very competent and my dog actually wags his tail when I take him there. GREAT staff. Great products, above the standard, for their baths. read more

"I loved everything about my experience today at S & S. The staff was friendly and went above and beyond to accommodate my 2 Havanese which are groomed in Canada at our home, never been in a salon or kennelled. This experience could have been traumatic for them, but it was not. The staff got them in and out in 2 hours, the cuts are very professional. Thank you so much for caring for my dogs and making their experience as pleasant as possible. I would definitely recommend S & S and/or visit again." read more

I thank my lucky stars every 3 weeks when I take my 2 dogs for bathing and grooming at Suds 'N Scissors! As a highly protective Dog Mom, and after two negative experiences with other groomers in the area, I was thrilled to find a grooming salon that has earned my utter and complete confidence and trust. My beloved rescue dogs do not require show cuts like some of the dogs that go to this groomer, but when they leave Suds 'N Scissors, I can hardly walk around town without people stopping to admire the results of their grooming. Both dogs are happy and calm when I pick them up, not traumatized or afraid to go back like I have experienced at other salons. I've been going to Suds 'N Scissors for over 8 years, now with our new puppy and previously with our very elderly dog. Todd has been expert with both, gentle and caring, and he and his manager Renae "run a very tight ship" at this salon, truly raising the bar in standards of both grooming and gentle care. Their services are affordable and trustworthy. When I drop my dogs off for grooming, I rest assured that they are closely supervised and getting the very best of care. We've lived with dogs in San Francisco for over 20 years and Carmel for the last 15, and I can assure you that you will not find a more skilled and trustworthy grooming salon. read more

This place is hands down amazing. My husband and I moved in from out of town and had no idea what we were in for in terms of the landscape and problems it's weeds would cause on our pets fur. We have two German shepherds, one of which is long haired. Within two days of our move in date and letting her stay in the backyard during the day she was COVERED with burs, foxtails and sap from the pine trees. We had just moved from the dry desert and had never experienced this with our dogs. Our poor baby was such a mess that she even managed to get burs in her vulva which the staff removed! They were WONDERFUL to our poor baby. Todd was amazing, he took his time to explain why it was not wise for us to shave her down as it would ruin her coat and treated her so well. He also discovered a 1 inch gash on her side that we managed to overlook somehow with all of her fur and the huge mess of weeds that had embedded itself in her fur. He cleaned it out and shaved the hair around it. We were so thankful that they took such great care of her. She looked like a whole new dog, smelled great and was incredibly soft. He even went the extra mile to ask us to call and update him on the gash she had. We took her to the vet where she later received staples and an antibiotic shot. Overall, I could not be more pleased with a groomer. The best I've ever had. Customer service was fantastic and they also offer military discount. Highly recommend them and will be going again. read more

This review is a little dated but took my Brussels griffon ant told the female on the phone that I wanted a full body strip and no electric clippers on my dog (since that mess the coat). Received a call from the owner saying they don't do full body strip when my wife was at the place to drop off the dog and that they will do a little hand strip but could not do what I asked for. The owner is rude, I explained what I wanted and he very unprofessional cut me off and said ok and hang up. The lady at the front of the store was very friendly but the owner didn't even say hi. The cut was not what I wanted but I did not argue since I don't waste my time arguing in stores. Just read the owners answers to the other reviews and it will tell you what kind of person you are dealing with. Worst grooming place in 14 years caring for a dog. I will not be back and will not recommend the place to anyone... read more

maybe I just had a bad experience so you can formulate your own opinion, but personally I will never go back