Was my first time here and I absolutely loved it. I got the hour and a half special definitely will…read morebe back again. Room was quiet n relaxing

Very bad experience with a male masseuse who groped me. After 20 mins of feeling uncomfortable. He…read morespent extra extra time working on my butt and when rubbing my back would make sure to catch feels of my breast from the sides. (I've had manyyy massages and know what's normal) this was not. I asked for a female masseuse and the young lady at the front said there were no women available for 2 hours. I said okay because I wasn't sure if I was maybe overthinking it (I've had many massages w male masseuses and no problem ever) after 20 more minutes I knew I was very uncomfortable and said I'll just end it and accept a partial refund for the time. Now all of a sudden a female was available and I didn't accept. I told the girl in the front about it but that was it. Not sure if the apathetic response was a culture difference so I just let it go. Anyway, do not recommend!

Almost dont want to write this review so i can gatekeep this place! But this place is too good to…read morenot write one. I'm an explorer and i tried many massage places in the inland empire. From some near rancho cucamonga to west covina/pomona and ontario, but this one remains one of the best one and it happens to be closest to home. The masseuses are mostly female from what I've seen and they speak Chinese and english! They let you choose what pressure you want from light, medium, and hard. Of course you can ask for more or less strength during the massage and they encourage it! They checked in on me during the massage to see if I was okay with the pressure and despite it being abit too hard i loved it because i wanted to become a flexible noodle afterwards so i asked them to carry on and they did. My bf got medium and thought it was the perfect amount of pressure BUT he wished they focused on his legs more than his back. So after the AMAZING session we asked if it's possible next time to request to focus on one part more than the other and they said YES OFC! Enthusiastically. We gave a decent tip and became loyal customers of this place. No need to search further yay!

I used to like coming here - the massages were great and the masseuses were generally friendly…read more But for the past year, there's been a marked change in massage quality, customer service and management practices. The staff is rude, rush through the massages with minimal effort but are anxious to get a tip and move on to the next customer. Not cool. Have not been happy with the service and the treatment. It's not worth coming here anymore from where I live in South Corona. Will be looking for other massage options.

I've been to many Hydro Colon therapist and Terry, by far is the best. I used to live in San Diego…read moreand went to a Hydro Colon Therapist in Pacific Beach annually starting starting as far back as 2003. I then moved to Riverside and my San Diego HC therapist felt bad about my long drives, but its not easy finding someone you have a connection with, especially when this type of session is very intimate any you need to feel completely comfortable with the other person giving the treatment. I tried my best looking for a local place closer to Riverside. I tried multiple Hydro Colon Therapist and was about to give up and continue driving to San Diego. Then one day I saw a Groupon for "Healing Ways Spa," I called the number and had a very knowledgeable conversation with Terry, the therapist. When I met Terry she was very welcoming and by far I've had my best Hydro Colon Therapy sessions with Terry and I've been getting these treatments for almost 20 years now. Just know, no matter how amazing the HC therapist is, you may not always release on your first session. Hence why I NEVER "JUST DO ONE." I always do a series of 3 as back to back as possible and I've had my best sessions when I've been juicing for at least 3 days prior to my session and continue to juice while I'm going through my series. Terry can explain this in-depth. Most of all, relax, release, and rejoice that you are now fully loving your body from the inside out . Your body will thank you and feel amazing after your series treatment.

Terri is super informative. I had my colonics done. She…read moremade me feel comfortable and walked me through the whole process.

I love this place ! I was with a massage therapist who didn't speak much English but was so kind…read moreand caring . She knew exactly what I needed help with and tried her best to make sure I was comfortable. This is my go to place from now on !

First time here . It took them for ever to start. Then the lady was burping in my ear. I could hear…read moreher stomach growling the whole time. She was super rough. I told her 4 times it hurt. Not to mention she put her whole body on my back. Like she was surfing with her knees on my back. That wasn't the worst part when she had me flip over to do the front most people just do ur arms and ur neck . No she full on grouped my breast. Then lifted the sheet like wtf. I felt validated. And at the end they charged me 20 extra dollars for some oil that she said she used. I will not be going back and I will be contacting a lawyer about her validating me.Ive had many massages and no body touches ur breast.

Lisa did an outstanding job with my 60-minute deep tissue massage. She wasn't afraid to apply the…read morefirm pressure I needed, which made a huge difference as an athlete dealing with lower back pain. The whole experience was both effective and relaxing--exactly what I was hoping for. Zen Massage really delivered, and I'll definitely be coming back.

Clean and friendly staff, recommend Cece. Staff are always helpful. Local in riversideread more

I've had some great massages here. Today, I called at 7:15 and asked if they could take me for an…read morehour massage. She repeated that back to me and confirmed I could be there by 7:30. When I arrived, she told me they closed at 8:00 and she could only do half an hour. I don't mind them closing at the closing time. I do mind not getting the correct information on the phone before I drove over. I will return another day for the excellent massage and hope for clearer communication.

My husband got me a $45 gift card for a 60 minute combo for my birthday! I went to use it. I…read morescheduled a 60 minute combo and they said I didn't have enough $ on this card for the combo and needed 15 more bucks! What the heck!???? My husband asked for $45 for COMBO why do I need more money?! I only had enough in my wallet for a nice tip after the massage was over! How dare them take 45.00 and ask for more to complete a service. It's wrong that They would mislead failthful customers like that! How unfair to take our money and not render the service that we already paid for! That is how you lose good customers! Put it this way, If I got a gift card to a restaurant, I would NOT be told I could only order off one side of the menu or the food choices were limited since I had a gift card ! I could order 45 dollars worth of food/beverages! Absolutely disgusting establishment. Money hungry people

A must try! I went on Mother's Day and the staff were super nice, and the place was decorated…read more I had a massage and it was blissful

My wife and I just had a couples massage for our anniversary and we're both really pleased with the…read morelevel of service at The Lux. We had "The Works" package and it was exactly what we were looking for. A relaxing afternoon, coupled with a glass of champagne, and feeling perfect afterwards. This place is a hidden gem in Riverside and I would highly recommend it to anyone who could use a moment to just chill or are in need of some muscle work done. Will be back for sure.

I love this place! It has some of the best price you can get out there. I enjoy gentle relaxing…read moremassages rather than deep tissue ones and Allen is my favorite masseuse of all time. He's got an amazing gentle touch and is great at low pressure levels. He gets me so relaxed I fall asleep almost every time. I'm so sad that I moved away from the area. I'm hoping to visit again soon. This is one of those no frills places. You're paying a super low price, so don't expect something fancy, but it's still nice (:

I read your response, Yiz. You can't even keep up with the bad reviews saying the same thing. It…read morewas never about paying first, it's about the rude and unprofessional employees. And the smell smells like a septic issue, not a unique herb. Hopefully you can put the same energy into training and customer service etiquette as you do responding to these 1 star reviews. It costs nothing to smile and greet customers warmly.

My husband and I have been coming back to this same establishment for a few years and we still…read morewould keep coming back. Their facilities and services the best I've experienced since moving to the inland empire. I highly recommend them and will keep coming back. Thank you!!

My 12 yo daughter and I had the best massage experience. Wonderful really good experience…read more Excellent customer service and thorough

I had pain in my lower back and the massage therapist used the right pressure to relieve the pain…read more Glad I decided to go in.

I made an appointment for a massage through text, just as I always have in the past. I confirmed my…read moreappointment and even called ahead, so everything seemed set. However, when I arrived, I was told I no longer had an appointment because I "took too long to respond." It was very frustrating and disappointing, especially after taking the time to confirm beforehand. I would be careful about purchasing gift cards or prepaying for services here if appointments may not be honored unless they're not busy. Communication and consistency with scheduling really need improvement.