These people are the BOMB DOT COM!!! I kid you not!! They are prompt, friendly courteous but also have the best customer service of any company I've dealt with! They really take care of you! They have never been late, and keep you informed. I had some issues the company had never come across before and they had their special team take care of it with SDGE overseeing it and got it all taken care of. Suncrest sent out 2 of their best, Kenny G and George B took care of me with their expertise and concrete cutting! (Not to mention Kenny's humor haha) (George also hooked me up with some gardening tips!!) Suncrest has been in contact with me constantly, Mindie W. She has been working so hard with sdge to figure out all of the issues. Raymond and Sheek has done a great job with the inspection, they even jumped in my attick that was 110°, no problem. Everyone all the way around has done a fantastic job! Tre has done a great job showing up to make sure everyone was doing a solid job and following code. To potential solar customers, go with this company. Peace of mind is definitely worth it. They really do take care of you!!! read more

Suncrest Solar - Solar Installation Near Me - San Diego, California

On their sales side they get a 1. I've been visited twice at my door after 7pm by two different reps which means they 1) are overly annoyingly aggressive 2) don't communicate what rep has what sales area or 3) Cycle through sales reps often and don't care if they annoy the community. Here's how their door-to-door pitch goes...they go to house A and talk with Bill (for example), doesn't matter if Bill signs up they have Bill's name and address. They then go to house B and say "hi we're currently helping your neighbor Bill at ABC lane to get solar (easy info to obtain to gain your trust)" They then go on and on and on without providing you as much as a handout about pricing or about their company (they wouldn't want to lock themselves into anything) while hard selling you to give them a copy of your utility bill and/or electric meter. Asked why they go door to door, "we really have to talk to each person to get their customizable quote" come on, what a joke!! It's 2015, market & sell w/o driving everyone nuts door-to-door. Do some research, online advertising, prospecting, mailing, etc. Imagine if every company used the "we have to speak with you in person" or "we have to customize this to your house" approach. You'd be inundated with Garage Door, AC, Heat, Plumbing, Painting, Landscaping, Vacuum, Dishwasher, Refrigerator Salesmen etc. You'd have a solicitor EVERY DAY! If they have a sales model from 1980 how can I trust that they will do a good job with my house?? read more

Suncrest blew all the other solar companies away. The big names said we wouldn't produce enough power to qualify for their programs. We have a ton of pine trees around our property - Yet Suncrest came through. Chad was our rep, great guy, very knowledgeable. He told us what to expect and what the timeline would be and it was exactly that. I've dealt with a lot of companies over the years and Suncrest has the absolute BEST customer service I've come across. Every single person from Sarah in Customer Service/Scheduling to Ryan, Ian and Matt who helped with service panels, painting, and stucco. A shout out to the two people who put the panels on the roof. The only problem child in the entire process was the city who no-showed twice for inspections. Suncrest worked with them to get them back out as soon as possible. Every step of the way, and every single person we spoke to or met was professional, courteous, informative and very respectful of our time and property. Thank you Suncrest! We are in San Diego, and I highly recommend them. read more

Our entire experience with Suncrest Solar was great. We had considered going solar, but always figured it would be too expensive. Not the case. Suncrest solar approached us, showed us the numbers.. Our conversion to solar cost us nothing. We have a 2 story, 5 bedroom house with 4 people living here. I believe our high energy bills are what qualified us for this program. We are so incredibly happy with this service, we recommended it to all of our neighbors. Also: I know every house is different, but at our house, you can't see ANY of the solar panels on our roof from any angle you look at it. It's wonderful!!! read more

It was the summer of 2015 when I first heard about this company and their program through my cousin. He stated that it would not cost me a single cent to actually have a complete solar system on my roof - to my disbelief I put it off until my cousin approach me two months later. I finally decided to call The Sales Rep Travis Jones, he was very courteous and I felt no sales pressure - I decided to schedule an appointment. On the day of the appointment Travis was on time which was a good start. He explained how solar works, how it impacts the community / environment/ consumer, but most of all he explained the company and its programs. Travis was so chill that my wife and I did not feel pressured the whole time, not to mention the presentation and signing took less than an hour! Suncrest / Travis made this big decision seem like a very simplistic process. The installation process was very smooth but I wish we could of gone live sooner. The reality of it all is that Suncrest is at the mercy of the city to pull permits and with the local electricity provider for inspections. I bet if Suncrest had complete control over these areas it would be done a lot quicker. It's been about two months since I've gone live and the savings could not have been any better. It's really nice to know that we are actually doing our part plus pocketing our hard earned money. I highly recommend Suncrest / Travis (801) 573-2417 (tell 'em I sent ya) to ALL my friends and family. To honest, I think this is the only contract I signed that helps you keep your money in the bank. read more

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Suncrest Solar is the best solar company to go with by far! My sales person who came to my door was Travis Jones, the Sales Director, and immediately I wanted to listen to his presentation because of his energy and persona. He did not bring a "sales pitch" but rather information that I truly could use in regards to my energy savings. Travis was so patient with me and my family as it took a few months to get my dad on board (because he is old school). But once we were able to set up a meet with my family and Travis, my dad was a go! And during installation, a few things happened but were immediately taken cared of. A few roof tiles were broken but replaced and repaired. Also one of our sprinkler heads were broken with all the footwork during installation. They sent a guy out (can't remember his name) and he not only fixed and replaced the broken sprinkler head but he also noticed another sprinkler head on our front lawn wasn't working right so he went out of his way to replace that one too. What a wonderful surprise! The staff were all completely professional and a delight during the installation process. Travis also continues to make frequent visits to make sure we are happy and satisfied with everything. Travis is also immediately reachable when we have questions. Best customer service by far! read more

We have been on the fence about getting solar, our sales consultant Trent C explained everything in detail and answered all of our questions/concerns we had. We decided to "bite the bullet" and ordered the service. Suncrest Solar is excellent at communication and lets you know every step that is happening. We just had the panels installed today by Carlos and his team, all of which were extremely professional and hard workers. They showed up at 7:30 and continued all day until the job was completed, kudos to those guys working in 90+ weather! read more

Same company: Horrible company! They lied to my parents telling them they would only pay about $10 a month and they would receive a bonus check from Edison at the end of the year etc... it's been over a year now I might of seen the very first payment at $20 it's only tripled since then. And no bonus check at the end more like another couple hundred dollar bill from Edison because the panels NEVER produce enough energy! And to top it of while trying to refinance their home we found out that there is a LIEN on the tittle put by Suncrest Solar. This is a complete NIGHTMARE,! Their customer service is horrible, just a bunch of "we'll cal you back" which of course never happens. For some reason they have two yelp accounts, make sure you read the comments from the other one too!! And I'm going to Tell you what I wish someone would of told my parents ...DONT DO IT! It's sad that when you try to do something good for the environment someone finds a way to screw you for money. read more

Just wanted to say Thank you to Carlos and his team for putting up our solar they did an outstanding and excellent job.. and To Travis our sales rep for being patient with us while we put him through an interrogation and answering our questions promptly. SUNCREST does outstanding and effecient work.. I'd recommend them to all our friends and families.. Thank you again Guys for everything and turning us to Solars... read more

So... a year later and my roof is leaking buckets because the solar was installed incorrectly. So bad, even the main company (Sunnova) has severed ties with this installer. Avoid!!! read more

These guys are great. So professional. Matt Stockton came by our house and explained all the programs with ease and answered all our questions. We are so happy to be getting solar on our home. read more

If you are gonna show up at my door unannounced early in the morning and wake me up, don't BS me. Tell me that you are a solar company instead of pretending to qualify me for special savings at SDG&E and that you are checking up on the new meters. NOT INTERESTED! read more

Meet with Patrick he was professional and knew answers to all our quiestions. We have not started solar with this company yet but we are please and looking into our options! read more

I just want to say what an amazing team from Suncrest Solar we have had from our Rep Danny, all that have came to do our pre install inspections & to our solar panel installation/electrician crew George, Ronny, Thomas, Aaron, & Chris!!! They have all been so nice, friendly, informative, & most importantly upfront & honest!!! Tomorrow will be our panel upgrade & have no doubt that service will remain the same! Thank you so much for making our home a Suncrest Solar home!!!! read more

Our sales person from Suncrest Aaron Wolfenbarger was a joy to work with. We had working with another company that was not very communicative as we tried to get solar on our house. Suncrest came along and offered us a better deal and much better service. We couldn't be happier with the service and the job that they did. Aaron Wolfenbarger and Suncrest kept us in the loop the entire time as we worked through dealing with SDG & E and any issues trying to get the power turned on. We turn it all on tomorrow! read more

This company is criminal. First they send a predatory salesman to my house who sold me a solar system that is way too big. This intentionally oversized system will result in an extra $6,000 of revenue for Suncrest over the life of my contract. When I realized that had happened they assured me they would 'make things right" when my first annual true-up happened with my electricity company. But before that could happen they sold my system to another solar company! I didn't even know that was permitted in my contact! Stay away. They are criminals. read more

Suncrest sold me the system and Sunnova seems to be the parent company. We had a horrible install experience. They were on our roof till 2am trying to work in the dark. Shocker the install caused a slow leak that took a couple years to discover after it had done damage to the interior and exterior of my home. Dealing with Sunnova to have the issue was indescribably horrible. I have 50+ documented calls to the company. They finally 7 months later had someone come out to fix the leak but now 1 YEAR later they have still not fixed the interior or exterior damage made to the home. They NEVER return my phone calls. Customer service is clueless EVERYTIME I call. I have to realize these issues weekly when I call to once again escalate the issue. They also told me when I signed the lease that if we needed to remove and reinstall the solar at any time that it would be a flat fee of $500 HAHA! That is a joke now. It is $150 a panel which is more like $4500. So, ANY savings on energy we had is not completely eaten up by the cost to remove it in order to update our roof which you will mostly likely need to do during your lease. DO NOT use this company! If you get solar at all make sure you put on a brand new roof before you install it because the cost to remove and reinstall makes it completely not worth the savings at all. Sadly, this company has completely let us down. We had a friend working for them when we purchased the solar and he has moved on but we are stuck and wish we had never done it. read more

I am saving since using a solar system. However, they still need to work on a system to show their customers what percentage they are using from the solar system. An easy way to track your usage so you don't go over and have to pay your electric company, anything, at the end of the year. Once you use 100% of your solar power, you start using your electric company's power. It would be nice to know if we cross over. read more

I just want to give Travis and Mike a shout out for their excellent service!!! They explained how getting solar will NOT cost me a penny, providing me a service that will lower my electric bill...sweet. I know it's hard to believe but it's true! This is a no-brainer, a MUST HAVE!!! From point A to Z process was smooth, couldn't ask for anything better. Received my first bill last month and excited to tell you that I went from over $180 to under $50. Thank you Suncrest!!! read more

There were some problems that arose, but they did make things right in the end and Mat was wonderful throughout the process.

Suncrest did a great job on our solar installation. The guys were friendly and efficient. Kyle and Brian went above and beyond to accommodate our needs and our panels look fantastic. The panels are very discreet and they even went so far as to paint the electrical pipes to match the color of our house. I would definitely recommend this company. read more

Our Suncrest representative Jonathan S. explained to us the energy program we could be a part of by getting free solar panels which would mitigate our present electric bills. In reviewing the contract he had told us just the way it was and we are currently making arrangements to install solar in 3 of our homes. Thank you Jonathan S. and Suncrest! read more

These guys are THE BOMB !!! At NO COST, they helped me get solar to start saving on my electric bill !!! I was serviced by Travis and Mike, both of whom were super nice, professional, and knowledgeable about how solar works and how it could save you a TON of money !!! The process was surprisingly easy as I really didn't have to do much except make myself available for the day of installation. Now I'm pocketing $$$ without worrying about my electric bill skyrocketing, especially during the HOT summer and COLD winter months !!! If you own a home and want to seriously start SAVING on your electric bill, I HIGHLY RECOMMEND going solar through these guys at SUNCREST !!! read more

CAUTION! CAUTION! Do your research. In my 60+ years, this is the worst company I have ever done business with. I started my process in March 2016 and now Mid July 2016 I still don't have completion after being told they were done 3 different times. I have been making payments on system and still not complete. I can't get any one from Suncrest Solar to call me. I went to the finance company Mosaic to try to get help from them. They contacted Suncrest for me and told me they would call me within a day, that was a week ago and I still have not heard from them. I didn't go to Mosaic for help until several failed attempts myself to get a response from them. I was told different times from their operators they would have some one contact me, It has yet to happen. Not ONE single thing they have told me has come to be. In the beginning I liked my sales rep (which he won't contact me either now) and had set up a meeting with my HOA which I am on the board with for him to come and do a presentation. I had to cancel after going thru the installation process with Suncrest and the lack of communication with the company. I had no problems communication with them prior to installation, but since the problems started, they will NOT communicate with me. I have now had to pay for legal advice and have contacted the SC state attorney's office and the California's state attorney's office. I have never been so disappointed in a company that I have done business with in my life, especially after spending $30,000 with them. My best advice / warning is to so some serious reseach before doing business with Suncrest Solar. read more

We were so pleased we chose Suncrest for our conversion to solar. Lindsay and Skyler were professional, providing information and responding to our questions and concerns in a prompt manner throughout the entire process. Carlos's team was a "top notch" installation team and Matt did a thorough inspection to make sure we were ready for SDGE. We would highly recommend Suncrest to anyone considering solar. read more

I run a busy household and have a lot on my plate, so I am sitting down and writing this now because I don't want to space out and forget to leave a well deserved review. So please understand that this review is technically not complete. We have not gone live yet. We have only just had the panels installed and are waiting for our tag so we can call Suncrest to switch us on. Once we start seeing the lowered electric bill we have been promised and assuming there are no issues with the install such as Daniel C. had, I am happy to give Suncrest a FULL 5 STARS. SO until then, let me begin my review by sending out a BIG THANK YOU to our sales rep Skylar Thomas. He was a sweetheart from the get go and made us feel like family every step thus far. We have loved working with him. I am so thankful that he knocked on our door. The install crew was a pleasure to have as well and very courteous. Big thanks to Kyle, Greg, Matt, and Daryl. You guys were great! The panels look beautiful and the kids had a blast watching you climb on the roof from their bedroom windows. This program has been the easiest thing I have ever come across and I don't usually give reps the time of day that knock at my door let alone have time to leave reviews. So thank you Suncrest, I am excited to start saving money and doing my part in helping our planet! :) read more

We have been wanting to go solar but didn't want the lease or interest loan payments. Trent from Suncrest stopped by one day and explained the PPA program. He left my wife and I to think about it and returned the following week. After some research, I had a list of additional questions. Trent was very professional, polite and knowledgeable. I still wasn't ready to sign so again he left us to talk it over. The following week he came by again and we were ready to sign. He was extremely accommodating and made the process painless with no pressure. He went out of his way to make sure all of our questions and concerns were addressed. At the end of the same week we had an installation crew of 5 guys at our house at 7am and worked to get the panels and all the wiring completed in the one day. These guys were awesome. Had the system of 26 panels up and wired to my request of under the eves and had the conduit color match painted to the house in one day. After SDG&E updated our panel, Suncrest was there the next day to finish and test the system. The tech made sure any questions I had were answered and showed me how to read the system. All of the people have been very friendly and professional. Again waiting for SDG&E to get the green light but Suncrest has been a great company to work with. A big THANK YOU to Trent. read more