Sunday morning, instead of brunch we've decided to take a walk around the dealership for a newer…read morevehicle. Bell Road Toyota has treated me well the past 2 years, so why not. Met with Jarrod, very nice guy. He walked us through the used car lot with zero pressure and provided vehicle information as if he has studied everything about each vehicle, pretty great. Didn't think I was going to buy today but Jarrod helped us out with a $$ that we could not resist. Thank you Jarrod for your help and understanding of our financial situation.

HONESTIDAD e INTEGRIDAD brillan por su ausencia en este dealer…read more Le doy 1 estrella, porque no existe 0 estrella. RESUMEN: Compramos un Camry 2025 el día 08/09/2025. Llamamos al vendedor el día 08/11/2025 para comentarle que regresamos el Camry por no adaptarse a nuestras necesidades, él dijo que no había ningún problema, que acudieramos al dealer., lo cual hicimos el día 08/12/2025. Adquirimos una TACOMA 2025, pero nos incluyeron 12796.00$ por regresar el Camry y desaparecieorn los 2000.00$ que dimos de downpayment. He intentado contactar al Sr Diego Muñoz (Manager General de Ventas) en varias oportunidades, pero ha sido imposible. Le he dejado mensajes con la recepcionista y otros empleados, desde que el intento contactarme el día 11/04/2025, pero hasta la fecha sin respuesta alguna. Es por todo lo explicado anteriormente que deben tener mucho cuidado, ya que evidentemente hay personas disfrazadas de ejecutivos que son depredadores financieros, quienes a través de prácticas y tácticas inescrupulosas nos engañan, haciéndonos quedar como estúpidos y además tomando el dinero de nuestro esfuerzo. Empleados involucrados: Jesus Vielma, Gabriel Vielma, Kevin, Jose Almodovar.

GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

I really wanted to have a positive experience with this dealership because everyone I interacted…read morewith was friendly, kind, and professional on the surface. Unfortunately, my experience did not match the promises that were made. Throughout the car-buying process, I was told several things that either turned out to be untrue or that I had to repeatedly follow up on and fight to have honored. After the sale, I found myself being ignored and eventually had to show up at the dealership in person just to get results. That was incredibly frustrating, especially after believing I was working with people I could trust. The final straw was my recent service visit. I was under the impression that my extended warranty covered the damage I brought the vehicle in for, only to find out that wasn't the case. Even worse, when I left the dealership, my side mirror was literally hanging off my vehicle while I was driving on the highway. It was not like that when I dropped my car off. It became a serious safety hazard, and I nearly had an accident because of it. I even have video of the mirror hanging as I drove away. I ended up taking my vehicle to another mechanic, who was able to secure the mirror properly in a matter of moments. It was incredibly disappointing that my vehicle left the dealership in worse condition than when I brought it in. I do want to recognize that my service advisor was excellent. They were communicative and treated me well, and I appreciate their professionalism. My frustration is with the overall experience, the broken promises, and the quality of the work performed. I had originally planned to recommend this dealership to friends and family because I believed everyone was being genuine. Unfortunately, after everything I experienced, I can no longer recommend either the sales department or the service department. Kindness is appreciated, but honesty, integrity, and quality workmanship matter even more.

Chris and Kevin were awesome thank you so much guys!! we will send family and friends back! We love…read morethe Rubicon!

Chris was very helpful. Delivery was good. Great inventory both new and used. recommendread more

If I could leave a negative review I would. This place is a scam! Shane sold my son a car with no…read moreworking headlights then charged him $300 to get them fixed. The term BUYER BEWARE was coined for this business. Yeah we should have made sure the headlights worked before we drove off the lot but so should they. We got all the way home 2 hours away and when he went to drive home from work the following night he had to find a ride home and leave the car till morning. The "owner" Daniel completely ignored all my phone calls and texts never even acknowledging our existence. Completely unprofessional and I hope that this business goes under!

Sold me a terrible car was so excited to get my first car told me how good of a car it was and all…read morethis said many times k had kids and cared about ac being good got the car ac went out went back to get tires and ac done they never did the ac ended up going to a shop to get it done this was about a year ago I go to get a new tires and it turns out they over tightened all my wheels so I'm having to call them tomorrow and see what there going to do glued on parts painted over side markers taped up engine parts cam shaft sensor out

Amazing ! Dave it's always a pleasure, him and Joe they are the best I never would get approved…read moreanywhere else they're so amazing I am very grateful

Great car buying experience I went in found what I liked at a reasonable price and joe was very…read morehelpful with closing for financing definitely recommending to others

My fiance purchased a gently used diesel truck . Very happy with the service, Ray & Charlotte…read moretreated us right! Thanks Suiters!

Don't buy from here!! My daughter bought a car in December of last year, it was low on oil within a…read moreweek of buying,She took it back and The dealer topped it up, Then within a few weeks when it warmed up and she needed the air conditioning it started to overheat, She took it back again and was told it was the water pump or thermostat, she saved to get them done, booked the repair in with another mechanic, took it down and guess what! There is nothing wrong with the water pump and thermostat, it turns out it needs a new head gasket, We concede more than a few months had passed however this is my daughter's only transportation, The car was bought with a blown head gasket and the dealer took advantage of a young woman who just moved to the United States, Absolutely disgusting!!! I have reached out to the dealership and they take no responsibility in the miss Direction or miss diagnosis of the faults on the car , It was a stall tactic to get passed the 15 day 500 mile warranty, You have all been warned, I challenge the dealership to reply To this! Or reach out to sort this issue, When you have truth on your side I guess you can't really say anything! I will not let this go ,almost 10,000 dollars on finance for a car that can't be resold because we are not crooks like yourself and won't do that to someone,

Got my special order Ford F-150 new truck picked up from Bell Ford and I highly recommend Niko…read moreRodriguez. He took great care of us! I got a better deal on a new truck than I could find from all the other Ford dealerships in the area. Ask for Niko if you're looking for a new truck!

Shoutout to Mat and Blake at Bell Ford.!!! I was probably one of the pickiest customers they've…read moreever dealt with and spent 4 1/2 hours looking at what felt like every Bronco on the lot. They never got annoyed, showed me a ton of options, got me a great price, and somehow still kept a smile on their faces. Now I'm driving a sick Bronco and looking for excuses to leave the house. If you're buying a vehicle or selling one , ask for Mat and Blake--they've earned hazard pay for dealing with me !!! COOL DUDES !!!

I came in to sell my Jeep and I know you get more for your money selling it private. However I took…read morea chance and went to Autonation. I was greeted right away and was helped by Lona and Floyd. We only discussed the selling price twice and I felt it was a fair offer. The location is clean and they offer you coffee or water and I know I got less selling to a dealer but not dealing with title paperwork on my own was not what I wanted to deal with. So overall my experience was great.

I purchased a brand new car in cash ($53,000) coming from an out-of-state dealer. I paid $2000 to…read morehave the Jeep delivered to AutoNation here in AZ. They told me it could take up to a week to 10 days. I contacted AutoNation multiple times during the delivery period for ETA updates. They kept assuring me of a specific date for delivery. In the meantime, I was going to be transferring my current plates to the new vehicle when it arrived and trade-in my vehicle. They took the title from me and removed my plates/registration from my vehicle. I was pulled over for driving an unregistered vehicle and received a ticket. I called them immediately and they did nothing to rectify the situation. An hour before I was to pick up my new Jeep, they texted me and said it was NEVER PICKED UP for delivery almost 2 weeks ago. Then they promised to get another company to pick it up the next day and expedite the delivery in 4 days. The next day, it was not picked up and they said it would be over another week. I suggested they could fly me to the location and I would drive my vehicle back myself; they said they would but not pay for gas or lodging. And then said I had to pay for the airfare myself and they would reimburse me from the delivery fee that I paid in the first place for after I returned. I have the bank statement showing they cashed my $53,000 check 10 days ago, and they will not cut me a check back until they check if they money is cleared, then it would take time to process; meanwhile, I've also been told they could write the check same-day. They are now being more rude and unprofessional, saying they have other customers - this customer has been waiting for her new car, gotten a ticket (over $200 for traffic school), ended insurance on current vehicle and purchased insurance for the new car that never came, they are in possession of the title of my current vehicle that was to be a trade-in and they have not given my title back to me.... They are thieves. I have yet to get my $53,000 back and they will not tell me when they're not "busy with other customers."