I don't even know how to explain what Harry Miller has done to us. It's so unfathomable that words…read moreare difficult to come by. We've been using Harry Miller to fix our washers and dryers at our condo building for decades. It's difficult for me to give a 1-star review because their servicemen are terrific. However, what they're doing now leaves me speechless. Our work orders for machine repairs goes through our management company, Westward360. Westward360 manages many MANY associations and apartment buildings. There's one association that has absolutely NOTHING to do with us, that has an outstanding invoice from February and I believe it's in the low $100's. When our association called for service on a machine, Harry Miller REFUSED to come out because this other association has an outstanding invoice. They said the ONLY way they'd come out is if I (the president of the association) pays upfront. I don't have our association's checkbook onsite and all of our invoices are paid directly from Westward360. They want ME to pay out of MY pocket. I can't even fathom what Harry Miller's thinking is on this. Why in the WORLD would they punish US for something a completely different association is doing? We have absolutely ZERO to do with them. Our bills are paid on time and we have nothing outstanding with them. Now I'm looking for another appliance repair company. This isn't a difficult feat, trust me. I just can't wrap my head around why Harry Miller would rather lose our business than repair our machines and get paid.

While the sales lady was amazing, Customer service is poor. We bought a brand new Maytag washer &…read moredryer. THE dryer broke in less then 2 weeks. They were not able to do anything about it. I get they do not work on anything but the speed queens BUT brand new breaks. I asked to return & buy the more $ speed queens & they said there is nothing they can do.

Super helpful. Fast delivery. Great price on a washing machine. Looks good and still working great…read morea months later. Totally recommend.

I tried real hard to give this guy my money but when you got a child running your day to day…read moreoperations it's hard. A kid doesn't know where Thornton is B need assistance getting it downstairs into basement and this kid is telling me $20 they'll drop it off in front of my house so it appears that I'm gonna spend more to get delivery and someone that will at least help me get it in my house cuz prices I was in for but the fact that no help with getting in house or setup was a HUUUGE contributing factor to me not buying

Our oven wasn't working correctly and we did all the troubleshooting from the owners manual and…read moreYouTube but nothing solved the issue. We called Quality Appliance Repair and talked through the issue. They were out with the part the same day and all was working again. Good communication and fair prices.

Bob is the best. He gave me troubleshooting advice over the phone to keep my washer going and then…read morecame by and said he could only put a "band aid" on the machine and suggested I get a new one. Also, gave me trustworthy places to buy new appliances and parts from when he came out to service my dryer. I almost pulled the trigger and got a new dryer but he was able to have it fixed in under an hour and saved me close to a thousand dollars on new. He only charged me for what most people would charge you to knock on your door, for parts and labor. Bob is one of those rare Salt of the Earth kind of guys you just don't see these days anymore.

Dave came out to look at my now toasty warm 25 year old refrigerator…read more Starting withthe thermostat and working his way deeper into the unit he found a fried circuit/computer board. Had a replacement on hand, pulled out the old one but found pretty severe scorcing on the board. Pulled the unit out from the wall and tested the compressor and found it to be faulty. A new circuit board would only burn out and a new compressor was taking me into the big $$$ repair range. At this price point and age of the unit, both Daveand i agreed I am probably better off with a new unit. He then spent another 15 minutes offering excellent tips and points on what units I should be looking for and why. Excellent service and I will keep his info close at hand if/when any other appliances need repair.

Our technician, Tony, was fantastic. My Kenmore (LG) dryer was making noise because one of the…read morewheels that rotates the drum was damaged. Tony arrived on time, quickly pulled the dryer apart, identified the problem accurately and recommended a source for a replacement kit at a fraction of the cost charged by LG. He then put the dryer back together. The next day, I notified him the kit was delivered and he was back at our house within a couple of hours. He quickly repaired the dryer leaving no mess behind. Both my husband and I, fairly adept at home repairs ourselves, were extremely impressed by Tony's knowledge and efficiency. He clearly stated the cost of service upon initial inspection and I feel it was a bargain. Basically saving me the couple of hours it would have taken me to do the job myself.

Absolutely horrible customer service. The office manager accused me of trying to avoid payment when…read moreit was their failure to communicate payment options as the issue. As a repeat customer, I gave him the courtesy of sharing my feedback. His response was to hang up in my face. This company clearly does not value their customers. My advise is to take your business elsewhere.

About a year ago we noticed our dryer wasn't heating. And even though hubby is handy I don't trust…read morehim when it comes to my appliances. I found Ray on Yelp and he had so many great reviews so I called and quickly received a response. He was friendly to talk to and honest about the service cost. Which was less than I used to pay when Sears was still around. He came and explained to the husband what needed to be done and how much it would be and fixed our dryer. Today we needed him again for our washer. Again he fixed the problem quickly and for a fair price. Needless to say we were very impressed with Ray's work and he has two very satisfied customers here. I will tell all our friends about him. I tell you it's hard to find good people who do good work but Ray is a great guy and does great work.

Excellent service. He was able to come the same day and replace a bearing on my ancient Maytag…read moreDryer. Before he closed it up, he vacuumed every corner to get all the stray lint out too.

Originally came out and quickly replaced my wager water pump, but the next day the washer started…read moremaking rubbing noises. We continuously called, text and emailed him about coming out to fix . We are not sure if he did something or if it's a new issue. He said he would come out but never did , and have now ghosted us .

They did everything well,and they're service is excellent. Very nice employees ,that works…read morethere.ive never had a bad experience.

They are long time business and seem very reliable. Nice people and one of the few vacuum repair…read moreplaces left in the area! Id recommend them highly!

I had an excellent experience with Brad from Jim's Appliance Service. He was professional,…read moreknowledgeable, and courteous from start to finish. My refrigerator had been giving me trouble, and Brad quickly diagnosed the issue, clearly explained the problem, and completed the repair efficiently. What really stood out was his attention to detail and commitment to great customer service. He arrived on time, answered all of my questions, and made sure everything was working perfectly before he left. It's refreshing to work with someone who genuinely cares about doing the job right. Thanks to Brad, my refrigerator is running like new again. I highly recommend Brad and Jim's Appliance Service to anyone in need of appliance repairs. Outstanding service and a truly positive experience!

Think twice before inviting this company into your home…read more I scheduled an appliance inspection, and although I couldn't be there in person, my family was home while I stayed on speakerphone the entire time. From the moment the technician arrived, he seemed upset that I wasn't there. He then became irritated after learning I had previously asked another company to inspect the appliance. As a paying customer, I have every right to get a second opinion before deciding on a repair. He also questioned how I was going to pay, and when I told him I could pay with cash or card--whichever he preferred--his attitude only got worse. He became loud, rude, and unprofessional before deciding to leave without even completing the inspection. The most disappointing part was that this happened inside my home, in front of my family, including my son. If I remember correctly, his name was Brad (the technician, or possibly the owner of the company), although I can't say with complete certainty. Respect and professionalism should never be optional when you're entering someone's home. Unfortunately, that was completely missing during this visit. Based on my experience, I would not recommend this company.