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    Sunglass Hut

    2.3 (18 reviews)
    PriceySunglasses
    Closed 10:00 am - 9:00 pm

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    16 days ago

    Myles at Sunglass Hut - Park Meadows was amazing. she demonstrated friendly and professional service.

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    2 years ago

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    7 years ago

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    4 years ago

    Amazing service! Was helped by Hadley. Will definitely be coming back. (I recommend this one over the Sunglass Hut downstairs)

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    9 years ago

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    ParkRidge Vision Specialists - Check out the new ZEISS Smartlife Young for children ages 6-19. Specialized measurements for better fields of view!

    ParkRidge Vision Specialists

    3.8(40 reviews)
    1.3 mi
    $$

    I got questions, they have answers! Dr. Marlatt (re: Jeff) is one of a kind and a straight shooter…read morewith answers. Some answers I didn't want to hear but he explained it in a way that made sense and certain things I could do to help my vision along. I have only good things to say about this practice! Even Dan the optician offers sound advice about fitting me with the best pair of glasses. Each time I visit here I'm greeted with smiles all around. After the first visit and fitting for glasses I knew I was in good hands. The office is laid out nicely and even the bathroom is a quick skip and a jump from the receptionists. The vibe here is very down to earth and cozy. Don't get too comfortable though. Gotta get those eyes checked and keep them healthy!

    I saw Dr. Jeff for the first time today and I was so impressed with the level of care I received…read more The front office was well prepared for my visit and super helpful. Dr. Marlatt saw me on time and was so helpful and thorough. He is a good listener, but a straight shooter as well. It was so refreshing to not be sold on his plan, but to have collaborated on what is best for me. So glad I found him. Tyler was also great with handling my medical records request with patience and kindness.

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    ParkRidge Vision Specialists - ZEISS branded lenses available here, and only sold at privately owned Eyecare providers.

    ZEISS branded lenses available here, and only sold at privately owned Eyecare providers.

    ParkRidge Vision Specialists - Drs. Jeff Marlatt and Michelle Sancho, owners of ParkRidge Vision Specialists

    Drs. Jeff Marlatt and Michelle Sancho, owners of ParkRidge Vision Specialists

    ParkRidge Vision Specialists

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    Oakley

    Oakley

    2.6(14 reviews)
    0.1 mi

    Dear Oakley and customers,…read more I am writing as a customer who has supported Oakley for more than twenty years and who genuinely wants to continue doing so. Unfortunately, my most recent experience at the Park Meadows Mall Oakley store left me frustrated, disappointed, and questioning my long-standing loyalty to the brand. Like many retail environments today, this location appears to experience frequent staff turnover. As a result, returning customers are often given inconsistent information. I believe this inconsistency--not bad intent--is at the heart of the situation I am describing. One year ago, I purchased prescription glasses at this location and paid for the insurance exchange policy. At the time of purchase, the policy was clearly explained to me as follows: I could return to the store at any point within one year and exchange my glasses for a fee. Based on that understanding, I made my purchase with confidence. When I returned to the store on January 16, 2026--well within the policy period--I was surprised to be told that an exchange could not be completed because my eye exam had expired on January 9, 2026. I was further told that "legal" issues prevented the exchange without a new eye exam. I want to be clear: nowhere in the insurance exchange paperwork does it state that a valid prescription is required to exercise the exchange policy. I reviewed the documentation carefully afterward to ensure I had not misunderstood. While I fully appreciate that systems and procedures exist for a reason, policies should be communicated clearly at the time of purchase--especially when they may prevent a customer from using a paid benefit. When I asked to speak with the store manager, Ms. Sarah Smith, I hoped for understanding and perspective. Instead, I was told that the employee who originally explained the policy "no longer works here," as though that fact alone invalidated what I had been told. This response was particularly discouraging, as it placed the burden of internal inconsistency entirely on me as the customer. I asked Ms. Smith to consider my position: with the policy expiring on January 22, how was I reasonably expected to obtain an eye exam I did not want or need before losing the benefit I had paid for? While she did offer a two-week extension, the interaction itself lacked empathy and left me feeling dismissed rather than valued. I later called Oakley corporate customer service and spoke with a supervisor that stated a ONE month extension was regular practice, and the store manager could make an exemption when dealing with a glasses prescription that was recently expired. I want to emphasize that I do not fault the frontline employees. In fact, it was evident they also found the situation unnecessary. My disappointment lies with how the issue was handled at the management level and how rigid policy interpretation overshadowed customer care. It is my conclusion that Ms. Smith has poor customer service and was intent on not offering any solutions. Oakley is a major brand with a strong legacy. That legacy is built not just on products, but on trust. When a long-term customer expresses frustration over a policy that was not clearly explained, the response should strengthen that trust--not erode it. In closing, I believe Ms. Smith would benefit from retraining in customer engagement and brand representation. A manager's role is not simply to enforce policy, but to advocate for both the company and the customer. I hope Oakley will view this letter not as a complaint, but as an opportunity to reinforce the values that earned my loyalty for over two decades.

    Not sure if they were having a bad day but the staff stayed off rolling their eyes and the…read moreproceeded to give me the silent treatment because I said I was just looking for now. I guess you have to spend money right when you enter the store to get treated like a human being

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    Oakley
    Oakley
    Oakley

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    Sunglass Hut - sunglasses - Updated May 2026

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