I've had great service and product with this organization. James and Laura were wonderful to work…read morewith, and when a small problem came up, they were even better. They took care of the issue, they were helpful and kept service above and beyond.

The store is conveniently located in the center of town (on the third floor) of an office…read morebuilding, so they're not as easy to find, but they are friendly, helpful and the price was right...

Always a pleasure. The staff is kind and will work with you. They have a great variety of frames…read moreto choose from. I had Versace and this time I purchased Swarovski. These are bold, out of my norm, but do love them. They offer sunglasses and contacts as well. The doctors are very nice as well.

I love their glasses selection. Staff is super helpful too. Easy and quick to get intoread more

Our family Eyecare practice. We began utilizing Grayslake Eyecare because of proximity, but have…read morestayed because of the care most of the staff provides. Standard eye exams, and testing along with a corrective eyewear room to shop from and try on/select products. We recently brought our son for his school exam and the doctor was great about explaining what was happening and going slowly through the process. He ended up needing glasses and there was a great selection of kids frames available for him to try on and select from. My one negative is that there is one woman in the eyewear room that almost seems bothered to be there and to be helping. But if you can avoid her, you'll likely have a great experience.

I've been coming here since I was in the 3rd grade; the office has been updated and has maintained…read morea fresh, clean, welcoming environment. Despite being very busy, the front desk staff are incredibly kind and efficient. I showed up early for my appointment time and was taken back almost immediately to take pictures of my eyes and all of the other quick procedures I don't know the names of. The new doctor they have on staff is so sweet and welcoming. She answered all of my questions and laughed with me when I thought I nailed the vision test (I did not nail the test, lol). Not once did I feel rushed or like I was wasting time. I'm so sad to be moving in the next year because I will greatly miss this place! I've read some of the other reviews, and they don't match my experience at all. It may be because of my age, but I know what it's like to work in the service industry; having someone stomp around your office demanding free services or waiving fees always ends with a threat of a nasty review on yelp, lol. Please be kind to the people who often deal with poorly behaved-adults. Anywho, I really enjoy this place and the staff that work there!

Staff are friendly and engaging. I do not recommend getting any upgrades on the lenses. The ones…read moreI got were not beneficial and certainly not worth the cost.

Heard great things about the store, and its new owner Michael, so I had to stop in. The selection…read moreof frames was so great. Very current and updated. I met Michael who was wonderful. He has a great eye and helped me pick glasses I loved. The prices on prescription lenses were fair and even offer a one year warranty on scratches, no questions asked. I'll definitely be back soon because there were several other pairs I really liked too. Can't wait to spread the word to family and friends!

Shop the rest and then go to the BEST!…read more As a medical professional, Who has worn glasses for 40 years, I have dealt with everybody from Montgomery Ward to the finest boutique's on the North Shore. You certainly can pay 2 and 3 times the money; however, if you are using a self-funded FSA or HSA this is going to be your best value. Never had to return for refit. Never had to have a remanufacture. The 1 lens that I left in the sun on a car dashboard and warped from my negligence was replaced with a pair of brand-new lenses under warranty. (In under a week) They carry top end to mid-priced frames and are willing to order the upscale designer one's for you. The best feature is their lab staff, who specifically understood my needs Computer to patient 10 hours a day demands appropriate density lens with the proper coatings! You cannot get those blanks for $50 apiece. investing in the quality of the lens material is a must to obtain progressive lenses that do not create eyestrain, halos, floaters and double vision. I have never had a problem with the products they recommended! The quality of the work speaks for itself If you are unhappy with the product or the service You did not take their advice!! I have 100s of clients who complained about their optometry, ophthalmology and retina specialists. Their glasses tend to come from Walmart or cheaper You do get what you pay for

Yall please do not come here!! This place has many bad reviews for a reason!!!! I was told my…read moreglasses would take 2-3 weeks to arrive and now a month has passed and I still have no idea when or if my glasses are even coming. When I called to ask if they could track my glasses or tell me why it's taking so long they had no answers and were extremely unhelpful. The staff is nice enough but seriously just avoid this place.

Superior Optical is the GO TO place for glasses. Phillip has helped our family with glasses for…read moreyears. He knows our style, picks out the perfect frames every time and fixes them whenever we have a problem. Phillip went out of his way to coordinate getting the glasses to the store when my visually impaired son could not drive there when we were out of town. Will never shop for glasses anywhere else. Win win win!!

superior optical is awful. They will never take ownership. If something goes wrong. They will blame…read morethe Doctor Who prescribed the prescription. they don't know how to mount silhouette frames. Silhouette are very expensive and if it goes wrong, you have no recourse so don't shop from this place.

I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care…read moreprofessionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value.

This place is the BEST. We actually really enjoy coming here for our annual exams because the whole…read morestaff make the experience so pleasant! Particularly wanted to call out Dr. Yin, who is fantastic and might have the best bedside manner of any doctor I have ever met -- it honestly just feels like catching up with a friend every time we see her. They are also so flexible and accommodating and really go out of their way to make it a great experience every time. Best eye care practice EVER!

Been using Shawn for years. Experienced, knowledgeable, friendly, and priced right. Moved out of…read morestate, and still come back whenever I need glasses. Won't use anyone else.

I've been a customer here since 2003, so this review is long overdue…read more I stopped by yesterday 8/1/2023. One of the tiny screws on the side of my glasses came loose and fell out, and Miguel fixed it right away. I purchased these frames here back in 2020, every time I have been here for new glasses they have a great selection of frames, and everyone here has always been very nice, kind, and professional. The true definition of a five-star experience.