I planned a spa day for my sister's bachelorette party weekend at Chuan Spa, which was located on…read morethe 4th floor of The Lagham hotel. We arrived about 30 minutes prior to our appointments to take advantage of a few amenities. The check-in and check-out processes did not go smoothly. The receptionists kept getting me mixed up with my sister, who was already escorted inside the wet facility. Then when we checked out, they were confused as to whom paid for our pool service food. Logistics aside, everything else about the experience was superb. The spa had everything I needed. The pool and jacuzzi were co-ed, but the womens' locker room had an herbal sauna, steam room, heated relaxation loungers, and showers. I got a 60-minute Chuan Harmony massage with Francisco. The massage was very relaxing, and aroma therapy was part of the treatment to balance your elements per Chinese medicine philosophy. Francisco was also very friendly and highly professional. I fell asleep during the massage, which was a win in my book. Lastly, the pool service food was excellent. One of my best friends got a margherita flatbread and chips with salsa and guac, and my sister got a poke bowl. I had the pleasure of picking at everything, which I all found delicious.

I came here two years for my birthday and loved it here! The check-in process was seamless. When I…read morefirst walked in they directed me to the waiting area where I had to fill out paper work before my massage, then shortly after I was guided to the locker rooms to change. Very clean and spacious. The decor was beautiful and the waiting room area before you get your massage was so cozy! I was offered champagne and they had light snacks as well. I then had my massage, the only thing I'll say is that it was just okay. But I liked the finishing touch of them giving you a calming bead placed in the ear for anxious relief afterwards. I then followed up with spending the rest of the day enjoying all the amenities they had, and took a dip in the pool. I came here solo and had the best time!

I've been coming here for years and it's mostly due to the AMAZING service I get from Jesse and the…read moreteam. Jesse has been a friendly face over the years, as I've gone to different masseuse. Jess always gives great recommendations and she suggested my current masseuse Sharae who is amazing, I adore her and her uncanny ability to find my knots. Jesse (and Jackie) were the main reasons why I went with the membership, very good deal and they were not pushy and great about always making sure I use my benefits and get my rebooking deals. Love this duo as the front desk squad! Shoutout to the great masseuse I've had over the last couple of years - Stan, Jamila, Martina and Tashon.

Jesse (I hope I'm spelling her name correctly--apologies if not!) is the wonderful assistant…read moremanager at the Dearborn location--and honestly, she deserves a promotion to manager. She makes this place so welcoming and easy to return to. She goes above and beyond to ensure every visit is a great experience, and she's genuinely fun to talk to. She's a big reason I keep coming back. Plus, the massages are fantastic--I absolutely love it here.

I had such a relaxing time (that's the point) at this spa. I was visiting Chicago for the 1st time…read morelast week and decided to put this on my list of things to do before my full weekend and excursions got started. I was greeted very warmly, pleasantly and professionally by Molly. Then I was transferred over to spa professional Tichina. She was very warm, bubbly and helpful. While I did not have a service she still took the time to provide me with a thorough tour. I utilized all amenities and enjoyed myself. I truly felt relaxed. Also liked the tea area and trail mix which was jut enough. I do look forward to returning and trying a service in the future. Only suggestion--I truly came for the steam room and relaxation. The steam was perfect except it the equipment can be checked out as when the mist would automatically come on during the process, the machine would make a loud, boom sound. I was dozing off and it this frightened me and certainly messed up the relaxation vibes.

This spa experience felt like a magical dream…read more As soon as you enter their facilities downstairs and you walk through their doorway you are transported into a zen filled space that hugs you within. You are greeted with a warm smile as they check you in and given gentle directions where you can change in their large facility into your robe and slippers. Then they guide you to where you can go to wait to meet your masseuse. It was a last minute booking and the last slot for an evening massage. It wasn't long at all before my smiling masseuse came to come and get me. Before I knew it I was laying face down getting the most relaxing massage I've had in a long time. This place serves at a high end level of excellence. My masseuse was very professional and just knew the perfect level of pressures to get all the knots, kinks, and stress print up on my back. This place lifts and floats you away from the business of the outside world and the whirls that swirl around inside your head. They know how to relax you to the max and send you off relaxed and recharged for the world. I hope to go back there sooner than later.

I had my very first facial at Milk & Honey. Great first experience. My husband got me a gift card…read morefor this place for our wedding anniversary. I loved my service. Jillian was informative and gentle. They give you all the information you need to know what to expect. The facility is beautifully designed and clean. This was a very relaxing experience and I recommend. I would love to try a massage next time.

I got the best Korean lash lift done by Serina Rodríguez. She is professional, personable, and the…read morebest to do lash lifts at Milk And Honey Spa. Will be coming back for this exact service!

I was gifted an experience at Aire Baths, and for the most part, it was amazing! We didn't know…read morewhat to expect, but we were truly satisfied with the service we received, with one exception: the massage. After reading reviews dating back several months, I realized that other people had experienced the same issue. Let me start at the beginning. I made my reservation for a Sunday at noon. When we arrived, we were told that our reservation had been canceled. Naturally, I was confused because I hadn't canceled it. We were asked to take a seat while the staff looked into the matter, and they quickly figured it out. Brittany at the front desk did a wonderful job explaining what had happened. In the end, it turned out to be an error on my end, but she remained friendly, professional, and accommodating. She offered us another date and time and even compensated us for parking. Thank you, Brittany! The bath experience was everything I needed to cleanse my soul. The waterfall area and the eucalyptus sauna quickly became our favorite places. The atmosphere was peaceful, relaxing, and exactly what we had hoped for. Now, on to the massage. My wife and I were in the same room. She had a female therapist, and I had a male therapist. Unfortunately, our experiences were completely different. My therapist spent most of the session lightly rubbing my feet and legs. He never touched my hands, fingers, neck, or head, all of which my wife received during her massage. He did ask whether there were any areas I wanted him to focus on, and I mentioned that I had tension in my upper shoulder area and that I had a shoulder injury. He concentrated primarily on the injured shoulder and very little else. I was genuinely surprised when he told me the session was over. My first thought was, "Wait, where was the rest of the massage?" I would really like to see Aire invest in more experienced massage therapists, especially since this appears to be a recurring concern among guests. That said, the massage experience did not ruin our visit. I would absolutely return, and I would still recommend Aire to my family, friends, and coworkers.

SCAM SCAM SCAM SCAM…read more Use Caution when booking. I booked my reservation on May 23, 2026 for July 19, 2026 for my 11 year anniversary. Showed up and it was closed due to construction issues with the city. I received no email or phone call that it would be closed. Very embarrassing. I've called over 6x asking asking for a refund $720. Each time I've called it the same response "sorry someone from our management team will call you back". Nobody ever calls me back. I disputed the issue with my credit card company and AIRE responded to them saying that the service was complete forcing me to open another investigation with the city and having to look in legal counsel to take them to court. I am beyond frustrated. Never thought this is how they would do business. Apart of me feels that they lost so much business during the time they were "under construction" that they can't afford to keep the lights on let alone issue a refund. I would stay away.

Allyu is located within a big building. You check in and they take you to the meditation tent…read morebefore your service. I got a 90 minute massage by Clarice. She and the massage were great. They also validate parking. In terms of a spa, this is great for casual and quick service. I personally like spas that have showers, amenities, etc. but overall, this was great and I would go again.

I got a gift card for my bday and never got around to using it for over a year . Finally decided to…read moremake an appointment on a weekday after work and got there . I was transported into a peaceful oasis that I never knew existed . So calming with salt lamps and aesthetically decorated warm space . Was greeted pleasantly and offered warm hibiscus mint tea which I enjoyed so much that I bought some back from their gift shop. My therapist Tanira was excellent used the right amount of pressure which was what I needed and the hour and half flew by . Their meditation room was utterly peaceful and amazing. The person who answered the phone at the spa gave me exact parking instructions which was great only thing I forgot to validate my parking and ended up paying $20 instead of $4. I shall be back soon!

Had a long roadtrip and stopped in Chicago on the way through. Unfortunately, all those hours in…read morethe car can wreck havoc on the back. Scheduled a massage with Clarice and she did a fabulous job. She was able to find all the problem areas, even the ones I didn't know about. They have a lovely relaxation room with blankets and a beautiful view of the city. Although a smaller spa, very clean and modern.

Excellent couples massage. We were treated well and felt great when we left The locker rooms and…read morewaiting room were smaller than some places but overall were fine

The spa we were planning to go to was closed for renovations. So we looked at countless reviews to…read moreselect another spa and had really high expectations for our visit based on the good reviews. We received an email before our visit asking if we would be able to switch our 10:30 appointments to 8:00 am or 11:45 am to accommodate another guest interested in services. Since we were visiting from out of town and had other plans, we were not able to switch to these times but eventually agreed to move to 9:15 even though it was not our preferred time. The attendants upon arrival were very friendly and welcoming. The eucalyptus steam sauna was closed for repair, which was not indicated when we booked. The dry sauna and hot tub were very small. As the morning went on it got incredibly busy. There were so many people waiting for appointments that there weren't enough chairs in the relaxation room, and it was very crowded by the vanity/mirrors and showers. Our treatments we good, not spectacular for the cost, but we expected expensive treatments on a busy weekend in Chicago. We were offered complimentary enhancements for switching appointment times-a face mask or eye mask. A nice touch but not nearly worth switching our plans around for. We had separate reservations to begin with but somehow when we were asked to move our reservation times, we were put on the same reservation. As a result, I was charged for my friend's service. We each made multiple calls to the spa to try to get it corrected. After at least four attempts to get it corrected over the phone, I emailed the spa. It took 8 days from when we were at the spa for them to begin processing a refund to my card. We were very surprised by all of this, especially at such a luxury spa.

Had the most AMAZING Custom Facial with Jay. He is a wonderful esthetician. He knew exactly what…read moreto use to keep my skin calm (rosacea) and his massage technique is beautiful. I will come back just to book with him again. Sarah gave me a wonderful pedicure, my feet feel refreshed, polish is beautiful!

Renee did my pedicure and it was amazing! We arrived early, so she began soaking my feet 15…read moreminutes before my appointment. Then she took her time trimming my nails and shaving my embarrassingly callused heals. My toes look beautiful and my feet are so soft. Would highly recommend!

the best pedicure i've ever had in my life! Her attention to detail is unmatched. I travel across…read morethe city to see Renee and refuse to go anywhere else now. My nails have never been so healthy!

This place is incredible…read more Every single staff member I encountered was cheerful and happy to be there. The gym? Absolutely unhinged--in the best way. Anything you could possibly want is in there. And the spa itself was perfection. Gotta hand it to him, the man knows luxury. Five stars. Would recommend. Might need a week to emotionally recover from being this well taken care of.

Highly recommend! The amenities are great and they keep everything clean. I spent the entire day…read morehere. My massage kept me relaxed the entire week.