Good morning Please be advised…read more This message is for Artis L. Beatty OD and Sandipkumar Patel OD July 7th 2026-Tuesday My mother and I went to My Eye Dr. 38-03 Broadway Astoria NY 11102 718-956-3000 (Former American Eye Care Dr. Mark R Stadlen OD) for annual appointments. We both were scheduled for 3pm and 3:30pm by Peter. Paperwork was filled out for our charts and Mr. Zion assisted us very pleasant, attentive and helpful. My mother and I completed Eye exams with Zion and Peter and had a great visit with the doctor on duty due to Dr. Van being on vacation. Very great doctors. Never a problem with the doctors. We both are very displeased with the experience we had at the My Eye Dr. Queens location due to the unprofessionalism displayed from your staff members Hailey, Peter and General Manager, Rob Morrison. After seeing the doctor, doctor advised us to wait at the counter until one of the staff members came to assist. It took time for someone to come to the counter due to staff taking breaks and helping other customers. I was seen first by the doctor and no one was available to assist me with picking out the eye glasses so I went back in the room with my mother for her appointment. Once all appointments were completed my mother and I waited at the eye glass table escorted by the doctor. No one came over to serve us. Hailey was outside on a break vape smoking and Peter was on the computer Still waiting at the counter. General Manager, Mr. Rob was assisting a couple that just walked in never once did he acknowledge us at the counter. My mother asked Hailey if someone was going to come to the counter to assist. Then Hailey bumped into mother and didn't say sorry rude behavior. Still waiting at the counter. Rob was already upset due to the fact that we had a grievance letter to show him and staff member, Zion presented it to Rob and his facial expressions changed as if he was angry so he continued to make us wait. Zion put the grievance letter in our folder for review and discussion with Rob. Rob has overcharged my mother over $150 for bifocals lens over the years and the allowance always covered the expenses. Years of 2024 and 2025 multiple bills were sent to my mother for payment after paying the first amount but after a thorough investigation Health First discovered that the amounts that were spent should have not been paid. Peter comes over to serve the couple and while he's serving them with eyeglasses my mother asks Peter when will we be served and he replied he didn't know. We were next to be taken care of. This is totally unacceptable so the lady customer that was standing at the counter and started throwing up her hands and fingers and I intervened because no one was going to hit my mother. No one was aggressive but the couple but they were still served. Rob finally comes over after ignoring us the whole time and makes a comment, "Let's act like adults!" So this is where the commotion started. Still waiting to pick out eyeglasses. Unacceptable. I don't know if Rob was intoxicated or under the influence but he was acting very strange yelling at the customers me and my mother throwing his hands up and expressing are we ready to pick out the eye glasses and then kept changing his mind. Rob refuses to serve us but served the other couple that was served just by waking in. Cash customers first over insurance customers? What is going on here? Then Zion was trying to serve us so we can pick out our eye glasses however, Rob stopped the service and instructed Zion to take our appointment out the system. So our information was shredded. This is unacceptable. On the same day I contacted my mother's health insurance company to make a complaint and this matter is under investigation. My father also attended the same eye doctor location and Rob agreed to let us come back to pick out our eye glasses in 6 days from 7/14/26. Haven't heard anything as of yet. Contacted My Eye Dr. Spoke to Ava and have not heard anything from the District Manager, Mr. Erin. Thank you

I have been a "MyEyeDr." customer for years, across state lines- from Florida to here. I was a…read morelifelong customer, but this location has changed my mind. They have misordered my glasses, messed up my orders, and treated me poorly two years now. I am now without glasses because I have placed an order with this location three separate times for new lenses and they repeatedly have "forgotten" my order. I have had no glasses since September 2025- it's now January 2026. I give up- I will be shopping elsewhere and I recommend you do too. They act like subpar bartenders while they work in healthcare. I'm super disappointed. I will be shopping elsewhere after 10 years with MyEyeDr.

I was a patient of Dr. Shetty when he practiced at LIC Vision and I was very glad to find his new…read moredigs! Makes the trip to Astoria SO worth it! I can't say enough about his attitude, his demeanor, and his knowledge. Best optometrist I've ever had...and I've had a LOT of them! I'm almost sorry I only get to see him once a year!

My new glasses with "prism" lens are GREAT! When I saw Dr. Shetty, my old glasses were from 2021,…read moreand I thought the reason I was struggling to focus was that I had knocked them around and out of focus or maybe the old frames were just getting old and wobbly. He said it wasn't the frames, it was that my eyes were mis-aligned and he could correct for that with prism lenses. Wow, what a difference! Now when I look at my laptop screen or a magazine page, it's clear and sharp and the eye strain is gone. Thanks for the great new glasses. You have my business for the future.

The staff here are nice and help you find the best pair that go perfectly with your vibe and looks,…read morethey also have very cute glasses to choose from!Something that I didn't like about them about is that they try to take your money, okay sure they are a business of course they need money but they just tell you straight up "this will be $250 cash or card?" Without explaining or asking if you want glasses that insurance covers.

Astoria Vision Center has a clinical examination office within the Costco Optical Vision Care…read moreServices Center, where my eyes were examined carefully to generate 2 prescriptions for new eyeglasses and new sunglasses. The optometrist was fastidious and very professional, offering excellent service and forms needed for DMV. They helped me complete the forms needed to obtain services reimbursement from my insurance company. Then I gave the new eyeglasses prescriptions to the optician next door at Costco Optical for processing and payment so my new eyeglasses could be ready soon. They also helped me complete the forms needed to obtain eyeglasses reimbursement from my insurance company. Costco Optical opticians were also friendly and helpful.

I had a very good complete eye exam at schrier optometric assocs in Astoria on Broadway and my new…read moreprescription is a much improvement compared to my previous one . The doctor was friendly and did a thorough exam without rushing. The cost is reasonable and would recommend them without hesitation.

Unfortunately I cannot recommend this place…read more Tl;dr: the place needs upkeep and our prescriptions were wrong My husband and I went in for our annual eye exam, it was our first time here and we had the first appointment of the day. While waiting for the doctor to arrive i noticed how the shop was not well maintained, it seemed dingy and you can see old water stains on the walls. The Doctor came into the shop in a huff (maybe because he was late) and scuttled into the back. When he opened for us we threw on the charm and his attitude changed for the better, in fact i likes the guy - he seemed sweet and knowledgeable. When conducting the eye exam, I thought it was odd that he didn't do the glaucoma test (or any other test aside from the "is 1 better or 2") and when I asked about it he responded with "do you have diabetes?". It was odd but we went forward and he wrote down a prescription. I inquired about mine, as someone who has worn some kind of contact lenses and/or glasses for 20+ years, i thought it was interesting that my script went from minor to almost non existent - my husbands as well. Then it got weird and he was like defensive when we were honest about wanting to obtain our scripts and shop around. The people behind the counter (a younger woman and an middle aged woman) were nice, showed me a few frames and were very pleasant. However, as nice as they were, after ordering glasses, we discovered both our scripts were WRONG! So the primary function of our visit was bull in void.

Great Service Friendly And Professional Dr Irina Stoica Found A Eye Issue With Me And Solved The…read moreProblem Beatriz Was Sharp About Insurance Plans, Special Shout Out To Lenses Specialist PJ!! Treats You Like A Friend Not A Customer. Will Recommend This Place To A Few Co Workers Who Live In Astoria!!!

I broke the frames on my spare pair of glasses (backup pair) and tried Steinway eye care if they…read morehad frames that could fit my lenses are come close . Very friendly professional customer service as the gentleman who helped me was grabbing frame after frame from the display case until he found the one that would work well fitting on to my lenses which required a little cutting and what not . They were ready the next day and Cost was reasonable for the modern frames that are better then the old ones . Will give Steinway eye care shop a future visit when it's time for my next eye exam and for new glasses if needed .

On Friday I went to Optium Eye Care for an Appointment and I was very satisfied with the care I got…read morefrom Dr.Collman the only thing was the price I have to pay for the eye glasses. There very high.

We went there on a Saturday to check if they take our insurance and no one was in the store to help…read moreus. We said hello a few times and no one came out, we could've literally taken anything we wanted. We left cause no one was there to help us and are never coming back

Thanks Joanna and her manager. They took time helping me choosing frames…read more They were heavy for my face and exchange it for new ones. Great customer service. Grace Seid

The staff couldn't care less about your eye health, only care about selling you glasses…read more Optometrist tried to convince me (20/20 vision btw) to get glasses, didn't even talk about my eye health not once, I had to ask about everything, a condescending optometrist with no manners. With that said it's hilarious that the store provides minimal selection of glasses. Going anywhere else is a better option. never quite had an experience like this. by the way this store is using an older method of testing eye pressure, which is nothing short of giving your eye floater wonderland. For the sake of yourselves go to an office that tests eye pressure with air

i had previously spent $3k plus on glasses there [my astigmatism was 5+ diopters], even with a…read moreunion plan. the only reason i kept coming back was the patient, knowledgeable assistance i received from ms georgia..she fit me perfectly every time, considering my sun sensitivity, astigmatism [high-index, small lense in frame, anti-reflective cryzal lense coating] and tendency to abuse my frames..she was the only reason i came back. .now she is gone. if i could id give zero stars.

I was pretty nervous going to a new optometrist but everyone was so friendly, professional and very…read moreknowledgeable especially Georgia! She was such a ray of sunshine and extremely helpful. BEST CUSTOMER SERVICE EVER!! I can't wait to go back / be a regular patient :)

I found Dr. Asprogerakas on my insurance website when my cornea was torn and I needed…read morehelp...quickly. She got me in an hour after I called, and though the procedure was really invasive (scraping tissue off my eyeball...gross) and though I was a total punk and fainted, she was SO SWEET and patient...not to mention, quick. I absolutely recommend this woman, she's sassy and sympathetic...and gets you in and out really quickly.

My daughter had to wait for her glasses for weeks. The staff is disorganized and rude. Took 2 weeks…read moreto ask them for a copy of my receipt and now I have been asking for 10 days for a copy of my prescription. My husband, daughter and myself decided to go to Dr. Maria for all the good reviews and because it was close to home, however, I won't be coming back.

I booked an appt through ZocDoc for Dr John Nguyen, however was seen by another professional...I…read morebelieve his name was Brandon. He was a very professional and nice professional, explained very thorough the digital photos of my eye and throughout the eye exams. He also recommended the brand id like to stay with and although I understand it's a business, I loved the recommended contact lenses - I was given about a week's worth of trial contacts (Acuvue Oasys Max). Shelly was the staff who assisted in ordering my contacts - she was so helpful and friendly. She even gave me recommendations of things to do in queens. Very friendly staff, and everything was easy. They were flexible in payment and let me split my payment. I picked up the contacts once I completed payment.

Corona Vision had the friendliest staff you could ask for! Clear, understandable speech and kind…read moredemeanor right from the get go. Dr. Chen helped me with my eye exam and she was so descriptive and helpful! The whole process took maybe 30 minutes and they accepted medicaid :) Amazing place!