Richard Villanueva at Greenspan Co. Adjusters Intl. is exceptional. I had an excellent experience…read moreworking with him. He is incredibly thorough, detail-oriented, and was consistently professional throughout the entire process. He handled everything with care and precision and took the time to explain everything clearly and ensured nothing was overlooked. His communication is out of this world. He's focused, no nonsense, and does NOT miss the mark. It was a complete blessing to meet him. I highly recommend him to anyone looking for a reliable and effective loss adjuster. A true champion.

Richard Villanueva is amazing. He dug into our claim and was available as needed at all hours. He…read moretook a deep personal interest in our situation. He and Jody made sure we were well represented and advocated for us. Highly, highly recommend.

Outstanding Advocacy from Jonathan and the Apex Adjusting Team…read more Our tenant-occupied home suffered a devastating fire that started in the garage. When the AAA adjuster arrived, he used a moisture meter and claimed there was "no moisture in the walls," suggesting we could simply redo the garage and upstairs, paint the downstairs, and settle the claim in a week. I knew this was completely inadequate -- the fire department had sprayed over 10,000 gallons of water into the attic, and the house was not safe to re-rent. I left the meeting feeling defeated. Shortly after, Jonathan from Apex Adjusting reached out. He explained that he was a public adjuster who would fight for a fair settlement on my behalf. After meeting him and doing my research, I was confident in moving forward with Apex. What stood out most was that Apex brought their own team of professionals -- including structural engineers, estimating companies, and soft demo crews -- to thoroughly document the full extent of the damage. This was a huge relief, as AAA had quickly assembled their own team to minimize the claim. Apex's experts calmly and accurately assessed the true scope and cost to rebuild. Over the next several months, they handled everything professionally while we continued receiving loss-of-use payments. In the end, they secured more than double the original offer from AAA, plus full personal property reimbursement. We now have the funds to properly rebuild our home to pre-loss condition. One of the biggest reliefs was never having to deal directly with the AAA adjuster again. Apex kept us fully informed and handled all communication. Jonathan and the entire team showed true professionalism, persistence, and patience throughout this stressful process. I would highly recommend them to anyone facing a difficult insurance claim. We are forever grateful. -- Timothy A. Wheatfill, Orangevale, CA

I had a kitchen fire recently and Apex took over handling the claim for me . Things smoothed out a…read morelot after I hired them. . Definitely worthwhile!

I have referred clients to Mel Irvin for perhaps 30 years and I have used his services several…read moretimes for my family. Mel is excellent because he is a good listener, quickly understands the problem or need, communicates clearly and thoroughly, and understands his product better than anyone I know. He is a professional at the highest level and I will always refer clients to Mel.

I was referred by our attorney to Mel. He seems very knowledgeable about the disability arena. He…read morecalled me promptly to explain his interpretation of the situation I asked about. Sounds very experienced with cases and how the system works. He said he likes to help people, so if I need anything else, to call back. I could tell he genuinely meant that. Nice to meet a professional and kind person in the course of business.

Good service and the quote was lowest…read more The job done was professional and timely. Zion was also good to work with in terms of estimate and scheduling .

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

What the hell happened with these guys? I saw the good reviews so I decided to call to ask for a…read morequote. Even if they couldn't write me a policy, I at least wanted to discuss what my options were. Get some clarity on the very confusing insurance process you know? First I couldn't get through to anyone when I called. The receptionist or person who answered sent me to quotes dept like 5 times and no one would answer. They blamed it on "high volume" of customers or whatever. But how do you not have a process to respond to customer inquiries in a timely manner? I can't wait 2 weeks to get a damn quote. I'll just go somewhere else. The person in quotes dept Sheryl was rude and had terrible customer service. She made up excuses about why they couldn't get back to me in time. I filled out their form online explaining what I wanted in my policy and a little of my situation. First I got this rude email (I think she wrote it) telling me they didn't want to talk to me and couldn't write me a policy. The email was short with very little explanation why. Then when I called AGAIN for the 6th time to finally get SOMEONE to talk to me, Sheryl rudely just refused to talk or listen to me, kept repeating over and over how they couldn't write me a policy and basically told me to go away. No solutions, no help, no suggestions on how to fix my situation. Look if you can't write me a policy, fine. I get it. But don't leave a customer twisting in the wind. At least take the time to answer my questions and give me suggestions on where I CAN get help. It's basic decency and politeness. Be warned everyone! Customer service at this place has gone very downhill recently. You're better off going elsewhere!

Giuliani Restoration and Construction has come through for us more than once --in the middle of a…read morestorm and following a fire loss. In each situation, their emergency response team was quick to mobilize, communicated clearly, and showed genuine compassion toward our owners who were displaced and understandably frustrated during a difficult time. Beyond the immediate response, their follow-through truly sets them apart. The process was well documented, organized, and transparent, and the rebuild work was completed with quality craftsmanship and within a reasonable and timely schedule. Having a team you can trust in crisis situations is invaluable, and Giuliani has consistently proven to be that for us. We will absolutely continue to work with them in the future and highly recommend their services.

BEWARE -- Always double-check your invoices before paying…read more This company claims to follow standard industry practices, but our experience says otherwise. We caught them overcharging an owner on a project we managed, and it's probably not the first time they've done this. Their techs were clocking 3-6 hours per day when, in reality, they were only on-site for 5-10 minutes on several occasions. When asked to explain the hours, nothing could be properly accounted for. The excuse was "portal to portal" -- supposedly covering drive time and other unrelated activities, none of which were documented or made clear. They also like dealing directly with insurance companies, likely because those invoices get less scrutiny. Check your invoices carefully before paying -- or better yet, look elsewhere. Don't be too sold on their promise of handling reconstruction either -- those costs were insanely inflated as well. Protect yourself and your property. Do your homework!

Richard Villanueva at Greenspan Co. Adjusters Intl. is exceptional. I had an excellent experience…read moreworking with him. He is incredibly thorough, detail-oriented, and was consistently professional throughout the entire process. He handled everything with care and precision and took the time to explain everything clearly and ensured nothing was overlooked. His communication is out of this world. He's focused, no nonsense, and does NOT miss the mark. It was a complete blessing to meet him. I highly recommend him to anyone looking for a reliable and effective loss adjuster. A true champion.

While celebrating our 60th anniversary in Hawaii, we learned that a neighbor's tree had fallen on…read morethe roof of our Berkeley house during a wind storm. Someone recommended we contact Greenspan Public Adjusters and we met Richard Villanueva on the phone. We spoke for over an hour and as a result were able to deal properly with our insurance company. Richard was just great with his direction and advise. Then he told us that our situation was too small for his company to take on and refused our offer of compensation for his time. Can't speak highly enough of Richard nor recommend him adequately; will happily provide more detail if requested. Charles Abrams