I am a repeat customer and even though I rarely leave reviews, I had to for this place. I am very picky when it comes to eye glasses, but this place has the best selection of quality frames and sunglasses to suit every face shape. Once you walk in, you will for sure find a pair of glasses that you will fall in love with. The service is superb, the staff is knowledgeable and you cannot find better prices anywhere else. Kudos all the way!!! read more

This place is great! I was treated by both Anna's to a repair and some cleanings and I will definitely be back to shop. Their selection is AMAZING!!! read more

Was in desperate need of a new pair of sunglasses and I came across this store in the outlets. They had the best brands and at amazing prices and I was lucky enough to find the cutest pair of Christian Dior glasses. The staff was really helpful as I am so picky and indecisive and tried on way too many pairs. Thank you for your great service! read more

I've purchased Oakley sunglasses from her twice. They have a very good selection. I actually found a pair of Oakley Double Double Edge in the color I wanted which was cool because at the moment Oakley isn't offering that option. The sales assistant was awesome. She admitted that she was t too familiar with the Oakley brand but seemed more than happy to show me any glasses I asked for and she even recommended different brands that she knew more about. She even gave me a a pouch for my Double Edge since they didn't come with one. I would give them 5 stars but the only thing I don't like is that they do not give any refunds. Other than that this store is pretty awesome. read more

They have a good selection of sunglasses But the workers here seemed bothered when you ask them to see something.. customer service is a must and they don't have the best!!!! read more

Suns Up is amazing, Best Selection in Brands and Prices. Don't waste your time at the other stores. These guys know whats in fashion and always ready to help. I even brought in a old broken pair and they repaired it for me Thank You Guys read more

The lady working there today adjusted my glasses today! I forgot to get her name, but she was wearing cute, round glasses! She was really nice and I never felt I was bothering her. Thank you so much! read more

Omh the manager was sorude.. is my second time here ..and he was rude is too much he never smile...nwvwr..he is defense of course..but 100 % Rude .. read more

Yes, they sell their items above MSRP. and this particular shop is just scamming customer by giving 15% discounts, and turns out the item that i bought is not even original. and when I want to return, they said no refunds, exchange only. So If you're looking for sunglasses, I suggest look for it somewhere else. read more

Came here on a friday, I was looking for sunglasses for myself. When I walked in there was two girls sitting behind the counter one was on the computer, another on her phone. The first girl who helped me was very rude as if she didn't wanna help me. The girl who ended up helping me was Stephanie I believe, very helpful and sweet! She showed me many sunglasses different shapes that she recommended for my face type. Would have gave 5 stars if the girl wasn't rude and off her phone. read more

What you need to know: THEY SELL THEIR ITEMS ABOVE MSRP NO REFUNDS, ONLY EXCHANGES Okay, so here's the story: I just purchased a pair of sunglasses here, and I feel completely ripped off. The experience was nice, the employees were helpful, and I walked away with a pair of Oakley sunglasses for $160+ tax. (didn't see the Yelp discount option, but that was my fault) Later, I find out that these sunglasses RETAIL at $150 on the Oakley website. THEY SELL THEIR SUNGLASSES ABOVE WHAT OAKLEY SELLS FOR. I tried to return the sunglasses but found out that they don't do refunds (a fact that isn't posted anywhere I could see in the store, which in itself is illegal...). It seems so stupid. If they sold their sunglasses at MSRP, I would be a happy camper. For $10, they turned a happy customer into a furious customer. Poor business practices. I called again and they said they may be able to address the situation if I came back to the store, but I live so far away it's just not worth it. Why were the sunglasses priced so deceptively in the first place? Buy sunglasses elsewhere. Ugh. read more

I'm so glad I decided to check this place out for my prescription glasses. They have an enormous variety of different kind of frames and glasses i can choose from. Even with the busy holiday they had a sufficient staff to accommodate everyone that was coming in the store. Oscar, the person that was helping me was very patient and allowed me to test every frame he had able that I wanted to try on. I definitely recommend this place if you're in need of sunglasses or prescription glasses. All you need to do is bring in your prescription and it takes less than 20 minutes. If ever you happen to come in the store and need some helpful advice just ask for Oscar or Denise, and they'll help you out. read more

Sun's Up Sunglasses/Optical services - Sunglasses Near Me - Commerce, California

Walked in dazed and confused. Been needing new sun glasses for some time and was clueless as to what I wanted/needed. Oscar greeted me standing in front of the oakleys and told me about the difference between polarized and regular sunglasses. Having had Lasix eye surgery recently...went with the polarized lenses. The 10 minutes oscar took out of his day (which yes he works there but I was a pain in the butt) was so very appreciated. Thank you and will be returning to get glasses here. So should anyone else in need or wanting new glasses read more

Great customer service! Check out the special deals, Ray Bans cheaper than any other store or outlet. Bought 3 sunglasses under $260 in August 2015. Less of a crowd than the other stores is a plus. read more

Sun's Up Sunglasses/Optical services - Sunglasses Near Me - Commerce, California

I was ready to purchase some shade, but was discouraged by the associate. I instantly felt as if I was interrupting there work flow. I would assume on a slow week day you'd try to capture any sale you possibly could. First impression is everything. read more

I actually found a pair of the sunglasses I bought at Suns Up on Amazon for a substantially lower price and Oscar was kind enough to price match for me. I was very impressed by his quick response to my inquiry and to his willingness to work with me in seeing that the price I paid was equitable. In hindsight, I should have done more research on my purchase first, but Oscar was open to my paying a truly fair price for the Dolce & Gabbanas I bought and I am very impressed by his customer service. Oscar did not have to honor the lower price I found, yet he did, and I am truly grateful. read more

Great selection and staff help. All the brand's and at a great price. Will be back again

Loved the place was In and Out in No time. Excellent choices on frames. Top brand names at discounted prices. Oscar was amazing. Do ask for Him. Overall very satisfied. Got my frame done in a very timely manner. Thank you Suns Up Baj read more

In addition to getting great customer service, my glasses and lenses are fabulous. As a very astute shopper, Sun's Up gave me the best value for my $$. You now have a customer for life! read more

Love my new pair of sunglasses! A young lady named Denise helped me find the perfect sunnies! She was very sweet and outgoing. Great customer service hands down. I am very picky and Denise was very patient with me till I left the store with THE BEST pair. Thank you so much for your help. I will be back soon! Everyone must shop at SUNS UP, they have a great selection! read more

Great prices on Oakley glasses. I got 15% off my purchase. No one gives 15% off of Oakley glasses. Really happy with my purchase

I came into this store located in the Citadel Outlets expecting to purchase a pair of sunglasses at a discounted price. The pair of sunglasses I purchased had a store price of $139.95 (not including sales tax). I asked the sales person if the glasses had a discount or sale price, she said "No" but I can do $120. including tax out the door! I thought wow this is a deal - WRONG! I got scamed - I've seen the same exact sunglasses at several other stores and on-line at it's regular price of $120 so in fact they up the price. In fact these sunglasses sell for $75.00 at the REAL discount price elsewhere. I called the store to tell them but they just said "sorry" and that they only do store credit or exchange - no refund! Customers beware! read more

Best service ever!!! I walked into this store looking for a pair of Ray Bans. I was greeted by Stephanie, she was really friendly and helpful. She answered all my questions and hooked me up with the mall VIP discount. I would recommend this location to anyone. Don't forget to ask for Stephanie. read more

Awesome place, great sales on optical frames and great offers on ray bans! Definitely the place to go!

I went for weeks searching for a sunglasses place to repair my Prada's. Ran into Suns Up and it was the greatest help/satisfaction ever! Great customer service, very professional and the price was outstanding! Oscar Rocks! read more

I was shopping at the citadel when i decide to go in to browse at sunglasses. I was approached by a very nice young lady. She showed me a ton of different sunglasses and opened all the cases i wanted with out ever seeming bothered. I believe her name was Stephanie, and she provided me with the best customer service i have received from someone in a long time. I end up buy 2 pairs of Oakley because of her help. Thanks for your great service i will send my friends in to buy a pair. read more

I got an amazing deal on a Tom Ford's today! They have the BEST selection of styles and colors!! Thank you so kindly DENISE for your friendly, knowledgeable help!! I got so many compliments on them. read more

Love the customer service here! The lady who helped me was very helpful. Her name is Karen and she was quite knowledgeable. They gave us a good deal on our sunglasses! Very personal and theyre honest. Great service! read more

Just bought a pair of Ray bans here and used my check in offer of 15%off. I must say this is by far the best sunglass store here in this mall. The store associate that help me was very knowledgeable and help me pick out the perfect pair. I have been to other sunglass stores in different malls and Ray bans are never discounted, They are always the same price everywhere,but I got these $30 less with the 15% off. If it wasn't for the check in offer of 15% off, I may not have bought them.Big selection and great prices on designer sunglasses. read more

Great customer service! Walked in flustered because I had lost my sunglasses and I was shopping with my kids. They told me to check in using the Yelp app and I would get a discount and I did! Didn't feel like they were trying to shove a sale down my throat but just getting friendly help. Very knowledge people working there and the young girl that helped me talked to me like we had been friends for, forever! read more

Great sunglasses! Great Prices!! Even better people!!! They had a great selection of sunglasses and really spent the time with me to get the best sunglasses for me (not the most expensive). Oscar helped me and he is really knowledgeable and super friendly. He was very patient as I looked at a ton of glasses, and let me walk outside in the sunlight to really experience the glasses. I needed extra time to think about what I wanted, and Oscar was great with that. I went to get some food and came back, and the sunglasses were set aside for me. Oscar was busy, and so Mike helped me. Mike was also very nice, helpful, knowledgeable and patient. Would recommend this store to my family and friends! read more

I visited here to change the Rayban sunglass lenses. I went every sunglass store and nobody could change the original Rayban lenses but here!!! I am really glad to find this place.. Plus, they gave me 20% discount :-) if you have any questions you should ask those guys! They are pretty cool. Thanks a lot ;-)) read more

My husband and I walked into to Sun's Up to look for a pair of glasses and Debra was the girl that helped us. She gave us the Best Customer Sevice she was very helpful, patient and answered all are questions. She went above and beyond to make sure we got exactly what we wanted and we left happy. Thanks Debra :) five stars for you read more

Was shopping at citadel and came across this place. I seen some Gucci sunglasses and was seriously considering purchasing them but decided to wait and I'm glad I did. They claim they're giving you 25% off but in reality they mark up their prices and even with the discount you're still paying more than a high end retail shop. The sales person said those Gucci sunglasses were $338.00 out the door with the discount and taxes. Well I happen to see the exact same ones at Barneys NewYork at MSRP for $317.00 out the door and bought them there instead. I don't care if they were $338 or $390 but don't give people that false pretense that they're getting a deal or discount which ethically speaking is dishonest and can be considered false advertisement. All items have a manufacturer suggested retail price (MSRP) and if you want to be greedy and get more profit then by all means do what you'd like, but don't take advantage of consumers by luring them into believing that they're actually getting a good price. read more