Do not move with this company! I chose them for my move from the USA to Germany and I am incredibly displeased. I chose them after finding very positive review online, but I am having the total opposite experience. I was told that the estimated delivery for my items was 8-10 weeks. It is now almost 13 weeks later and my items are just now leaving the USA. The excuse I was given was that during COIVD everything is taking longer. However, I signed a contract in December 2020- 9 months after the pandemic stated! Don't tell me you weren't aware of the issues. Quoting 8-10 weeks as an estimate is an oversight in the contract and I should receive some type of refund. When I asked about this I was told the word "estimate" means it's not a promise. Yes, I know this, but my shipment will take around double the time you "estimated". Every time I contacted Frank about my shipment, he assured me it was going on the next boat, but when I'd send a follow up email to check, he'd say there was some issue and the date was moved. After giving it some time, I sent another follow up email and he sent me a screenshot and told me my shipment was in the north of Germany. Two days later, I received a "House Bill of Landing" which stated that my shipment was getting ready to leave the USA and wouldn't be getting to Europe for 12 days. When I asked about the confusion, I was told they were given the wrong information. This process has been incredibly frustrating and when I asked to get in contact with who was in charge to talk about the service I am receiving, I was told I would be contacted by the customer care agent, which, SURPRISE, I was not! Do not move with this company! This is not my first international move and it has been by far the worst and most expensive! read more

International shipping is very different from moving things around in a van, in my opinion, - it's about long distances and work that should be done extremely carefully to avoid any troubles and requires qualified movers as well as professional managing family with strong communicative skills. I am a manager myself and as long as the process of comparing and double checking things is a part of my job, I do it automatically when it comes to any expenses and serious changes in my life just like now when I have to move to UK with my firm if I don't want to loose my place in it. However it was pretty complicated to find anything that would answer all the requirements mentioned above but I've finally succeeded anyway: I've chosen this company from a wide range of offers because I liked the way their insurance policy would cover me in case of breakage - theirs was the best I could find. Well, my move seemed to be a simple challenge for them and no insurance was needed after all, but I'm still glad I've paid for professionals to do this job efficient and fast instead of choosing absentmindedly to receive this service from amateurs who'd charge me the same for considerably lower quality. read more

I must thank Sunset International Movers for the efficiency and patience regarding my move. I was really stressed because I lost my job and changed my career completely. I had to move internationally in less than a month, so I found their site and asked for a free quote. I was suspicious because my friends had an unpleasant experience with other moving companies before. However, the price didn't change at all. I've heard about extra charges and sudden changes in cost, but fortunately, I didn't experience them myself. This way I express how grateful I am for the service the guys provided me with. The moving process can never be pleasant because you are leaving your place for good. I was very anxious all the time, but they made sure it all went smoothly. I had no experience with packing, so I had to leave such a complicated task to an expert. There were four guys who came with their equipment and worked for a few hours to place everything into the boxes. I learned so much by watching them work, but I hope I won't move anymore. I was pleased to have you; you gave me a piece of mind during my move. Thanks again! read more

My girlfriend recommended Sunset International to help me move my father and mother back to South America. She used them before and they did an amazing job for her and I trust her so I went with her recommendation. Needless to say I was also given an amazing job to help my parents. It's quite hard to get good quality furniture in South America plus there was no point in leaving 20 years worth of things they had behind. My parents got the cheapest package possible because they don't have a lot of money unfortunately but they were able to work with my parents budget. They had us do most of the work and they just handled the shipping part which was honestly the hardest part of everything. Shipped everything through boat, took a little while for them to get everything but it's ok because they were not moving until 5 weeks after shipping everything out and the items arrived in under 3. Give them a call and explain what you need and your budget, I promise they will work with you to make things work. read more

I've heard many horrible stories about vehicle transportation turning into a catastrophe so far after something goes wrong and cars get scratched or - even worse - badly damaged. When it finally came to auto shipping in my life I was as nervous as one could be as I I've never done that before and felt like anything could happen at any moment and my lack of knowledge on the process of vehicle transportation confused me even more. I've worked a lot to buy the car I have so it meant a lot to me and I didn't want to loose it at all. However I had to get it transported no matter what so I picked the most reliable company in my opinion and tried to relax while the work was in professional hands. Shipping a car with them turned out to be a pleasant experience and I'm glad this company exists and offers safe auto transportation which is really important for customers. read more

We had some late delivery issues in which some of our goods had arrived a day later than scheduled, but it was not a big deal because it was probably our fault anyway as we held them back a few mornings due to cleaning. Our office was a mess so we needed to get the small pieces of furniture and boxes out of the way so they could wrap up and carry the heavy pieces of furniture out into the truck. It was most likely our fault for the delays and we accounted for the responsibility of that, however on the bright side we were so happy that our delivery was only a day late and it was not really a big deal. These guys were super patient throughout the entire process and the reps over at Sunset International are honestly really easy to work with whenever you want an update or status check. read more

The entire procedure that we had been working towards for the past few months was coming under construction recently as we began looking for potential moving companies to hire for the gig. We went through a places until we finally received a reference to the guys over at Sunset International, they not only helped us out with a team to relocate furniture to an international destination but also helped us with wrapping and packing materials to ensure safety of all our belongings. We had some electronics and appliances that were being moved also and wanted to protect them from damage, but to our surprise they had already accounted for those precautions and double wrapped everything. Totally happy with the service. They are really the best out there. read more

I used Sunset International to schedule a move for my grandparents to Spain a month ago and I honestly can't thank these guys enough! From the moment I scheduled the moving date, until the very end, they have been nothing but helpful and reassuring. I really enjoying working with these guys - their customer service was helpful and kept me in the loop at all times, which was important as grandma always wanted updates lol. Their packing team was timely, and extremely careful while handling every piece of furniture and electronics. Everything arrived to their apartment in Madrid undamaged and on time. I would definitely recommend this moving company to anyone out there looking to have a great and inexpensive international moving experience! read more

My son was accepted to a university in Germany and our whole family was moving there as well so he would not have to leave home at his age as that was too early in my opinion. My husband works from home and I'm a housewife so that was not actually a problem for us to change the country - the only problem was that none of us has ever experienced shipping so we were afraid to pick a wrong company and thus put all of our money to waste. However this company's shipping services were great and everything remained safe up to the very end - just like we expected. Sometimes you have to trust the company first to be pleasantly surprised with it being better than you'd expected it to be, now we know it clearly. read more

After moving away from my family and friends, I decided to ship out a couple of things from the states. I went with shipment by water because it fit best with my needs. I shipped out some of their favorite foods and items, but also shipped out some furniture items to help update the house a bit we have in Canada. I shipped out a new dining set and TV stand because I have a good Connect at a furniture store. Worked out perfectly. A girlfriend of mine was the one who told me about sunset, she used them in the past before and said everything turned out well, which was the same for me. Awesome job guys and thanks! All the items I sent out arrived safe and sound. read more

My husband was recently assigned by his firm to work at its London branch, at first I was quite stressed out as we have never moved to another country before. We had a decently sized house and it was nightmare thinking of how we should move all our furniture halfway across the world. It just so happened that his company provided us for his relocation. Another worry I had was the handling of our furniture especially, but they were very considerate and careful when moving our furniture. When we finally got to our new place the furniture was also in perfect condition! Excellent experience with our international shipping to london. read more

Sunset International Shipping was a great service in helping me ship out some products that my family needed in Taiwan. They helped me with customs and and boxing up the packages nicely. I custom made some moon cakes for the mid autumn moon festival and other things that are able to maintain through out the shipment so that wasn't going to be a problem. Everything got their in time last month when I used their service and I highly suggest using them if you have any need shipping out internationally. Jeremiah was very helpful, courteous and went out of his way to guide thru the process. Great people and awesome service! read more

I've talked to multiple moving companies to find the most suitable variant for my move and I actually didn't plan to give a review to any of them but the outstanding job done by this one made me do it: 1. They didn't charge me extra for anything, 2. The price estimated was passable, 3. The movers were super nice and efficient, 4. No last minutes changes, which's the best I think because I was in a great hurry and there was no time for changing plans. From packing work up to the final delivery moment it was all as good as it could be! If I ever move anywhere and I could use this one once more - I wouldn't hesitate. read more

Moved to abroad from San Diego because of a new job committment, and this was one of the cheaper moving options that I could find. Be sure to tell them the distance that you're moving, and the amount of items that you move because that varies accordingly, and also remember that you can kind of bargain with them, which is what I did, and why I decided to use the company because it's relatively cheaper. Despite it being one of the cheaper options, it's not shady at all! Everything arrived safe and sound, and I've now settled in and thought that it was time to leave a review for them. Would use again. read more

I've never heard of moving crews showing up earlier before as well as I've never seen such hard working ones. Those guys seemed awkward from the first sight but I changed my mind instantly after I saw them working: it was just beautiful, I mean the way they treated my belongings and it all went so easy that even the heaviest pieces of furniture seemed to be light in their hands as if made of paper. After watching them for a couple of minutes I was more than sure my stuff would be safe as they'd take great care of it no matter what. I'm happy my expectations came real in the end. Well done guys! read more

I am extremely pleased with the job that Sunset International Shipping did for me! I had my personal possessions (6 large crates plus artwork) moved from San Diego County to Dublin, Ireland. James L. was a professional from the first day I asked for a quote until the day it all arrived in Ireland. He was very efficient and thorough, making this entire process a breeze and giving me peace of mind throughout. I can't say enough in regards to how grateful I am to James and Sunset International Shipping, I HIGHLY recommend! Paul read more

I just unpacked all of our belonging and I'm surprised to say that there weren't any damages except for 1 broken piece of glass on one of our framed family photos. After a trip of this distance I'm surprised that's the only thing damaged! Initially we had Sunset pack up our belongings in Spain last October in order to make the move to San Diego. It took just a little over a month for the transit time. Very excellent job on behalf of our family I would like to thank Sunset for the excellent work! -The Jammin Family read more

The crew of professional and easy going movers came to load our items and they were exactly on time and prompt. They worked constantly without taking any breaks even though there's hour rate and they would have profited from taking their time, however they were honest enough not to do it. Even though I hope I will never have to change country again, if I will I'm sure on which company I'll use if I want to keep everything in great shape and moved fast for reasonable money. THANK YOU!!! read more

Sunset International is by far the most professional moving outfit I've ever seen / used. Movers can be the worst sometimes, but Sunset has it down! Their representatives on the phone and in person are very professional even the movers themselves came in uniforms and they were all bilingual as well which is a big Plus now-a-days! I would also like to personally thank James in the office for all of the amazing help. read more