Mac's is the best! Nice people and very helpful. They always have what I need and offer great…read moreadvice. They have knowledgeable people to help with testing your water, fixing equipment, offering suggestions when problems arise.

They moved from main street here in Newhall to this new location…read more They brought their excellent service and friendliness there to the new site. It's worth the drive to go there- great prices too.

We couldn't be happier with our pool and the maintenance service. Jason was incredibly responsible,…read moredetail-oriented, and truly a perfectionist throughout the entire project. His team was professional, knowledgeable, and made the whole process smooth and stress-free. The quality of their work exceeded our expectations, and their ongoing maintenance service has been just as impressive. If you're looking for a pool company that delivers exceptional workmanship and outstanding customer service, I highly recommend Jason and his team.

Jason and his team built our dream backyard. We've been enjoying our pool for a year now. I wanted…read moreto give it some time to see how things went after install and maintenance, and I can say that I wasn't disappointed. Jason built our pool during Covid in 2020-2021. There were a few delays but nothing that wasn't unexpected or understandable especially building a pool during Covid. The project it self turned out fantastic! I've been fortunate enough to have gone through 3 prior pool builds and Jason was the best. We also have Jason and poseidon maintain our pool. The pool service and quality of work is top notch. They will always let you know if they need to change the day or time and I never need to worry about my pool maintenance at all. We hired Jason because you can tell he enjoys what he does and the people he hires are top notch. We got to know his crew and they were great to work with! Jason and his team built our dream backyard. We've been enjoying our pool for a year now. I wanted to give it some time to see how things went after install and maintenance, and I can say that I wasn't disappointed. Jason built our pool during Covid in 2020-2021. There were a few delays but nothing that wasn't unexpected or understandable especially building a pool during Covid. The project it self turned out fantastic! I've been fortunate enough to have gone through 3 prior pool builds and Jason was the best. We also have Jason and poseidon maintain our pool. The pool service and quality of work is top notch. They will always let you know if they need to change the day or time and I never need to worry about my pool maintenance at all. We hired Jason because you can tell he enjoys what he does and the people he hires are top notch. We got to know his crew and they were great to work with!

We hired Rick for our pool and spa project in August. Right off the bat he was very detailed and…read morevery knowledgeable. We never thought we could even fit a pool in our yard but his rendering showed us how well we could utilize our awkward sloped yard. From day one Rick was there to answer questions and kept us in the loop as to what was going on. His mason Alex and his crew did amazing tile work and were so helpful, which in turn gave us a beautifully detailed pool. Rick came by through the whole process to make sure everything was moving smoothly, which was very professional and made us very confident that we chose the right pool builder. He made the experience such an amazing one, and left us with such a beautiful pool and yard. We couldn't be happier, and can't wait to jump in! Thanks so much Rick for a great experience and a gorgeous pool and spa!

Have you ever dreamed of being a Project Manager? Hire Rick (Premier Pools) and your dream will…read morecome true! He is the most absent business owner I have ever seen. Its not like he assigns an employee to oversee the project. He is the only contact. He then assumes you are going to meet with the inspectors, and report what progress his subs made or didn't. Then he magically appears when it is time to collect a check (Three). His subs were meh. His masons were extremely sloppy. They had to come back 3 or 4 times to fix the hack job they did on our spillways (finished spill way photo attached. It will be the first time RIck sees it). Back to the masons, every time they worked you can tell because they left trash all over, tools spread about, and open bags of grout /mortar. I guess waiting for the next sub to come in and clean up their mess... Overall the process with Rick (Premier Pools) was pretty brutal. To put the cherry on top he instructed the pool start up company to halt service until he received final payment. Affecting the chemical balance of the water and jeopardizing the plaster. 100% avoid this company.

When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

PLEASE READ THIS ENTIRE REVIEW BEFORE HIRING THIS CLOWN! My experience with Ken from Ultra pools…read morewas way back in 2014. He was assigned my claim through my horrible home warranty company (First American). Well, Ken came out and attempted to replace my pool heater. After struggling for days trying to figure out how to route the gas line he completed the job. It was a mess! I put in a complaint to First American. They sent out an inspector that agreed the job was a mess, not to mention a major safety issue. Eventually a competent technician came out and was shocked as to how poorly Ken's install was. The second tech did a beautiful job, and 9 years later the heater works flawlessly. Fast forward to today. I have been dealing with a bad pump for 2 months. Yes, I'm still dealing with the home warranty company. Ultra was assigned the claim and canceled his appointment at the last minute. First American told me that in their computer the reason reads that Ken from Ultra refuses to come to my house. He claims I was "verbally aggressive" when he worked on my heater in 2014. "Verbally aggressive"?? THE MAN MADE A MESS OF A SIMPLE HEATER INSTALL NOT TO MENTION MAKING IT A SAFETY HAZARD FOR MY FAMILY!!! Was I upset at the time? Yes! But please Ken, dont blame the homeowner for being dissatisfied with your incompetence.

This will be the THIRD time I'll be TRYING to leave a WARNING (or "review") about this horrible…read morecompany. After this I'll try switching browsers.. Initially hired to CLEAN then depending on his work, hire to maintain my pool, he billed for BOTH prior to doing EITHER. When reminded of the water pressure being too high to keep the autofill on, he scoffed at me saying, 'don't worry, I'll fix that'.. Which is what the other pool services ALSO said. At least THEY knew when to quit - this guy did too; but he did so (quit, I mean) via TEXT MESSAGE! How much MORE unprofessional can someone be?!

Co owner Justin was competent, fast and friendly. Misty at Spa Pros is a great interface between…read moreoffice and the technician and kept me informed all the way. This is a great company to work with! Jeff S

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!