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    Sunshine Cleaning

    4.3 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    11 years ago

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    10 years ago

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    15 years ago

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    Juanita's House Cleaning

    Juanita's House Cleaning

    (19 reviews)

    Northridge

    I'm writing mostly to express my confusion on all of the good reviews. Was I just a one off? I have…read moreno doubt that this company can provide quality service, but that was unfortunately not what I received. First and foremost the communication between this company's manager was clear and timely and I have no complaints there. He went above and beyond answering all of my questions beforehand in the most respectful manner. Communication along with the professionalism of the website are why I chose this company. There really were no issues until after the cleaning and I did my own inspection only to find that there were SO MANY spots missed and left dirty. Their policy states that their team can come back within 3 days and clean areas that were missed but there were so many and it just felt easier and faster to clean everything myself instead of trying to coordinate another day and time for them to come back and clean things that should've been cleaned the first time around. This was the most annoying part; after a 'deep clean', I spent more time doing my own deep clean. It just defeated the whole purpose of paying for this service. Anyway, I texted the manager the pictures and he offered a $50 discount. This whole experience was just so disappointing and I feel like I wasted money.

    Tried Juanita's house cleaning twice but not worth the poor customer service from Danny the owners…read moreson. Very difficult to make an appointment with him. He says to give him at least a week's notice and will be no problem in scheduling a cleaning. I call more than a week out and I'm always told either: " I'm working on the schedule I'll call you back (then doesn't call back), let me check with my mom Juanita to see if it's ok") Pretty lame way of scheduling. Or eventually gives you a day you didn't request therefore poor understanding of the customer needs. On the first cleaning the ladies that came over broke an automatic toilet. I called Danny to tell him about it but didn't care and all he said was "sorry"! So not worth the average cleaning job. Cannot recommend Juanita's House Cleaning had to find a new cleaning service.

    Clean Fast - Kitchen

    Clean Fast

    (252 reviews)

    Valley Glen

    I've used Clean Fast's service a couple times now, and they've been awesome. Joshua is very kind,…read moreprofessional, and responds quickly. The cleaning service is absolutely amazing. Their attention to detail is unmatched. I appreciate that they communicate. I highly recommend them, and will tell my friends and family about them. I've had quotes from other companies and clean fast is very reasonable. They really get the job done.

    I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

    Sunshine Cleaning - homecleaning - Updated June 2026

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