I took my Scottish wool kilt to have the belt buckles reinforced on June 16…read more As I walked into the alteration shop, the young male seamstress looked alarmed and told me to read a posted sign about skirt alterations. I said this is a kilt and I only needed the hip buckle reinforced. Clearly, he was very shook up as he could not comprehend my request. He then said to leave his alterations shop. I did and went to another seamstress shop, who said my kilt buckle reinforcement is an easy fix.

I've been using this cleaner for the past 3 years or so. Things are great when Rebecca is there…read moreas her customer service skills are exceptional, which is something the young person there definitely lacks. Not only is he not pleasant but he is condescending when you are trying to ask questions. The last 3 visits which are weekly I noticed that my board shorts come back very wrinkled and almost look they have not been dry cleaned the last time about a 2 weeks ago I asked the individual to please have them redone. When I went to pick up it they looked the same. He said I can resend and I said I am going out of town and need so he offered 1/2 off but said the manager may disagree and ask for the 1/2 off returned. This morning, my husband went to drop of my things off and was told by the young person that I need to go somewhere else. Absolutely amazing, but what is more interesting is I've noticed for about a year that they are doing less and less dry cleaning and laundry as not alot of folks using them anymore. I wonder why!

I brought my new heavyweight-wool Scottish kilt to have its two hip buckles reinforced…read more They did a great job. Plus, they pressed my wool kilt without me requesting it be done. Excellent service!

The staff at Sew Perfectly did a great job on 5 pants I needed for my trip abroad. Thanks Sew…read morePerfectly! My pants were exactly how I like them to fit for my trip.

Oh my goodness! I can't say enough about Rina. She was absolutely spectacular, value was amazing…read more Service outstanding and made my dress look even more outstanding than it was. I highly recommend her for any alterations , but especially wedding dresses! ​

Rina did my wedding dress alterations and I was so happy with how it turned out! She explains…read moreeverything to you in full detail and shows you many options. I had her do the hem, shoulders, and bustle. I appreciate that she has many years of expertise, because she is honest about what she can and cannot do. She wants what is best for you and your dress. If I ever need another dress or outfit alternated I will be going back to her.

The people inside provided me with an exceptional service, making me feel at ease while getting my…read moreshirt altered. Contrary to my expectations, they were incredibly patient and even asked if I wanted to make multiple changes after they had already made them. The overall atmosphere was fantastic, with really good people. One of the men I spoke to was particularly kind and helped me make my decision. I highly recommend bringing your clothes here for alterations; the service is truly great.

Friendly family business. Expert, quick turnaround and fair prices. I and my family highly…read morerecommend!

Highly recommend Teresa for your alteration needs! I found her specifically for adjustments to my…read morewedding dress but she also helped hem some jeans and add boning to a bustier. She's very friendly and speedy and her prices are super reasonable!

I would highly recommend T Burns Design to anyone. She was not only highly…read moreresponsive but given my sister and I tight timeline she accommodated our schedule to meet same day. I am eager to see how my Sisters wedding dress turns out, and will be happy to update this review with final results!

Clean and quiet. Decent pricing. Has 3 Mega washers that do 6 loads at once. Large washers that…read moredo 4 loads at once and industrial agitator washers. Attendant Rick is super nice and helpful! If anyone states that there is no AC, there an idiot! No laundrymat has AC if they do, you pay for it with higher prices.

First time here to wash 2 quilts and using the efficient tumble dryer. Arrived around 7:20 AM, some…read morecustomers are already done with their loads. Very quiet on a Saturday morning. My expense was woth the trip to this place.

Stopped in to get alterations done in my pants. They were accommodating to get them done, however…read morewhen I came back to pay for them they charged me $40. I asked them, "That seems quite steep for just a quick alteration and he just nodded and said yeah" I would not recommend coming back here for anything unless you bring your check book, joke!

I had a lot of clothing that needed things done. Amazing work and extremely friendly. I will be…read moreback to see her!

I never leave reviews but I needed to get my dress sewed shut and this place did just that and they…read moreonly charged me 15 dollars and it was a walk in they did an amazing job felt very welcome the whole time!!!

My daughter was invited to a Quinceañera last minute and we found the perfect dress but it was a…read morebit too small. They were able to add a corset back for us that looked beautiful and made the dress fit perfectly, AND they got it done in 2 days for a reasonable price. I am very Pleased and will definitely be back.

Dropped off my full size, white, king size comforter late this morning and requested same day…read moreservice to machine launder (does not fit in my washing machine). Was ready by 4:30 pm pristinely cleaned and folded. Super friendly customer service. Was more than I expected to pay, but totally got my money's worth. Highly recommended!!

Response to owner's response to original review: When I…read morebrought in my dress it only had dirt at the bottom. I explained this and that it was dirt from red rock to your staff over the phone when I called to inquire about cleaning the dress. Any person would be emotional to find their prized possessions returned ruined and to be asked to pay $300 for the ruined dress. Any person would also be shocked to be talked to so aggressively while they are processing that their wedding dress is ruined and they are being threatened by Aiden that he would have to "take things from here" if they didn't run their credit card. The staff at Dove Mountain Cleaners were clearly out of their scope and had many opportunities to communicate this to me or inform me of what was happening with the dress throughout the process but they chose not to. It's clear that your company just wanted the money for the services even if you weren't capable of doing the work and it was out of your scope. I have since taken the dress to another company who informed me that the whole dress should never have been soaked in water and that you should have only cleaned the bottom of the dress, as the rest was still white and any small stains on the rest of the dress should have been spot treated only. The other company was shocked that Dove Mountain Cleaners would take a job they aren't competent to complete and then charge me for ruining my dress. It was clear negligence. Your staff being so unwilling to do anything to rectify their mistake is unacceptable and that is an unethical way to do business. The dress in all 3 of the pictures I posted is the same dress and it is illogical to blatantly deny that it is my wedding dress. Anyone looking at those photos can identify that it is in fact the same dress in a bag with a tag showing the dress was serviced at your store on that specific date and time. I also have pictures of the dress still perfectly white except for at the very bottom during the red rock photo shoot (see attached). I would have had to lay on the ground and roll maybe a dozen times to get that dress the same color that you returned it to me in. Let customers be on alert that Dove Mountain Cleaners will not inform customers if they are out of their scope and competency. As evidenced in their reply, they will not take accountability for their mistakes, and they might be so defensive as to even accuse you of a scam if they ruin your items. Take your clothes elsewhere if you care about your items and want them back in the same or better condition than you dropped them off in for cleaning!!

First time visitor last Monday and got the notice my dry cleaning was done on Wednesday which was…read moreearly. I also dropped off some new pants that needed a hem. The due date on those were set for next Friday and I got I notification that they were ready on Thursday. Great service and very friendly staff. While a little bit of a drive from Gladden Farms, they'll continue to get my business. Maybe there's an opportunity for you all to open up another location in the commercial development here Gladden Farms

KnowItAll staff RUINED jacket (see pics), initially wanted us to pay in full, blamed others, no…read moretimely communication, no manager and owner available, ZERO offered compensation !!! Save your garments, take them elsewhere to a real PROFESSIONAL dry cleaner !!!