Love this spot and other than handwashing my ride with my own hands (ain't gonna happen!), you won't find a better wash for your vehicle! It's one of the longest tunnels as I've been to 3-4 locations and some tunnels are half the size. Odd cuz the shorter ones must have less equipment operating yet my car always seems to be just as clean no matter what location I hit. But Oceanside at the 76 and Foussat is my local spot. Attendants are ALWAYS upbeat and positive and willing to help out. I could share some stories but will save you. Just know that they are fantastic with customer service. I even read a few 2 and 1 star reviews and those people still gave kudos to the workers. The other things they got down on them for (faulty equipment, car damage??). I don't know any of that and haven't heard anyone talk about that and I get my ride spruced at least once every 2 weeks and more like once a week! You know how it is. I've got kids too, bro! I usually need the inside more than outside but why not get both when you have the monthly unlimited pass? Wash, rinse and repeat and your whip will never look nasty. The ladies, or dudes, and maybe both, will be stretching their necks as you shoot by. One. "Concern" I have to bring up is the constant issue of non-operable vacuums It seems almost every time I go for a wash, the vacuum is not working -little to zero suction. However I will say that the team is in it as those hoses are typically repaired within a week or so. I think it's a problem that is somewhat out of their control. The problem being too much usage. I would argue this location is the busiest. read more

Okay I come thru Tuesdays and Fridays 6 weeks ago I went through and everything functioned well, then for the next 3 weeks nothing worked well at all. The large horizontal brush started just above the hood, about 1/3 of the way up the windshield so, it didn't even get the hood. The second horizontal brush sat there above never came down, Nothing, the side brushes on the left work but the first vertical brush in the right didn't make contact. The the second layer of suds. That stuff just sits there. Nothing touches it until the water which doesn't wash if off thoroughly it sort of slides down the middle and holds. Next you get the air blowing soap residue and when you come out, the windshield isn't even close to being dry. The next time all worked well and this last time through it was back to bad, I took a video of the whole process. WHAT HAPPENED ??? 2 out of 6 ain't good read more

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Came today for a quick wash after work, ended up being an annoying and damaging process to my car. The first run through did not clean it, as there seem to be some misalignment with where my car was, and where the equipment was set up to move. The washers would stop moving halfway across my car. It left the back half of my car untouched and dirty and the front half looking great. I went around and explained this to the very helpful attendant and he set me up for another go through. I came out even soapier the second attempt, see my picture. What's worst is that they have some of the worst potholes I've seen right outside of the car wash exit, and I bottomed out leaving the second time. At this point, I'm annoyed and just ditched the washer to go to the vacuums and their vacuums have terrible suction!! Do not go to this location, it's a dice roll if you'll actually leave with a clean car. read more

Super Star Car Wash - HWY 76 & Mission Ave - My car after two attempts at a wash - Car Wash Near Me - Oceanside, California

Damien was very professional and helpful this is the best car wash in San Diego five star service!!

Raquel, you are amazing went over and beyond to help me I am a veteran and the machine was not recognizing my plate. She stood there until she fixed the issue. Let me in and even found me one of my favorite sense but I love love love Love this superstar car wash There's one that's closer to me, but I choose this one every single time for all of our vehicles. Their customer service here is always outstanding. Thank you again Racquel and the whole team you guys are awesome !!!! read more

Update: Found out from an employee that the track is damaged and off-alignment and that the bumps that hold cars in place often don't "pop up properly". Go to the location on College off the 78! I tried to call but the phone number loops back to going online. I do love this car wash except today I almost hit the car in front of me. That vehicle was HALF A TUNNEL ahead of me and by the time the foam on my windshield cleared and all the brushes spun past me, I realized I had caught up to them and my roller was still pushing me forward. I braked to not hit them. This happened around 11:40 am on 8-7-25 and I am hoping someone reads this and either contacts me or at least is aware of the issue. I should not have caught up to that vehicle if the automation worked properly. read more

Got pushed into another vehicle by the conveyor system after following the attendant's instructions, including placing my vehicle in neutral. During the loading process, the attendant was observed using a personal cell phone while directing vehicles. I reported the incident on-site with the supervisor that evening and followed up the same day by email with photos and a request to preserve surveillance footage. Their Membership Terms state that claims will be processed within 14 calendar days (https://www.superstarcarwashaz.com/membership-terms/). Instead, it took more than 18 days, multiple follow-ups, repeated 502 Gateway errors on their online portal, and a BBB complaint before my claim was approved. One of the boilerplate responses I received did not even reference my correct case number. If something happens to your vehicle here, document everything in writing, take photos, request footage preservation immediately, and save screenshots. Be prepared to cite their own policies back to them. Customers should not have to work this hard to get a claim reviewed. read more

2.3 Stars if that. Wash was okay, but here is the issue. 1. Had to leave the line I was in because an employee was 'working a hard sell' on the customer in front and three cars had gone by in the lane to my left. 2. Black streaks at the back of the white Honda Pilot that I was getting washed. Luckily was able to towel the marks off. 3. Employees are concentrating on Promotional Sales rather than Customer Experience. A. No clean towels at my bay. Walked around till I found some. B. Filthy truck using the vacuum in the drying area next to me; obviously hadn't been washed. C. Apparent by the above two (A & B) , the employees are selling and not providing a service. Should let the Service do the selling. Spent $20 for this middle of the road wash. With other competitors, you'd think this would be better. 2 Stars today, because the Jury is still deliberating. Other two encounters just okay. read more

Super Star Car Wash - HWY 76 & Mission Ave - Receipt/ Proof - Car Wash Near Me - Oceanside, California

Like the service and people but over last year the price has gone up and meanwhile some vacuums aren't working.

I really wanted to like this place but it's a no for me! First time i went the vacuums at the spot I parked had low suction so I couldn't use the one closest to me and it was so busy I didn't move spots. The second time we went they had no towels! It was a mess. The idea is great though. read more

No recomiendo este Car Wash, han estado rayando bastante mi carro, y ahora acabo de pasar a lavar mi carro y me quebraron mi carro read more

Super Star Car Wash - HWY 76 & Mission Ave - Esta foto es de mi carro, fui al Super Car Wash y le quebraron esta parte - Car Wash Near Me - Oceanside, California

Hello, it seems like my situation is not all that unique. I only wished I had read the reviews. I probably wouldn't have purchased a membership. Last Friday while getting my truck washed, my truck was damaged quite badly. The hood is dented up windshield cracked across the passenger side, the windshield twisted upward (see pictures). NOT A HAPPY DAY. Immediately after I came through the car washed I notified the attendant, filed a complaint. I received this automated email stating we will get back to you in three business days, well I sent a second request same thing. I stopped by there today, and just so happened the District Manager was at the location. Well, just say I left there feeling worse than ever. I'm thinking, if the DM gets involved I am going to get results. He mentioned one to three business days before I get some reply. I don't think he believes that the brushes could have done the damages that happened to my truck. I take pride in keeping my truck clean, it's a shame that you have to jump over backwards just to get HELP. One thing for sure, I am being charge another month's membership. Which I can't use. read more

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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ it's expensive Car Wash and bad service. I'm not recommend to anyone to go to this car wash. It's very bad and very expensive at $12 for the basic car wash. read more

This location has three lines. One of the lanes was blocked off as it wasn't working. I chose the shortest line to purchase a car wash. Upon purchasing the car wash and attendant came over and told me that this was a members only Lane. He had an attitude and just quickly said do you understand. I was gonna purchase a membership, but decided to only get one car wash to give it a try. If it is a members only Lane it allowed me to purchase one car wash. I guess that attendant gave me my answer if I wanted to become a member or not. read more

Management are lairs!! Check your tires for your Tire shine you pay for. For the last 3 months I have told management and walked them over to Tire shine machine where you can see it doesn't extend out. They said they will fix and as of today 11/23/2024 still haven't fixed. They hand me a bottle and said shine it your self ‍. I sent pictures and videos to corporate and still no customer service. Avoid this location. read more

Super Star Car Wash - HWY 76 & Mission Ave - Broken Tire shine machine - Car Wash Near Me - Oceanside, California

This review is mainly for the corporate office. They do not respond to any cs requests. They do not have a phone number as the only way to contact them is through their website. As for my local one here in Oceanside (Mission) the wash is good, but many of the vacuums have lost their suction power. They need to be repaired. It seems this company is more focused on getting new customers and then they abandon them once they sign up. read more

It's hard to recommend this place unless you're in dire need of a car wash. The area it's in is completely unsafe. You'll have to be on alert as there's a lot of transients & other types. I too have had the issue where crud on my windshield wasn't removed, along with vacuums that were clogged and not working. It's cheap which is nice. But for Super Star I recommend instead the location on Melrose in Vista. A lot safer and just better overall. read more

I had the pass for a few months and each time I would come here, it was super busy. They never had enough clean towels. I only saw them in the basket once, the rest of the times, I had to go looking for them at the carwash station. Mind you, this is a very busy location and not sure why they didn't hire more people. read more

Everything could improve. The car wash itself doesn't work. The brushes don't work. The vacuums don't work. The towels are never clean If there are any in the bin. And to top it off the management does not care. The assistant manager just said "f**k your self" to me when I complained about the belt stopping 3 times. Says it's always the customers fault when that happens. I will never go back. Gave ONE star because I had to.... WORST CAR WASH I'VE EVER BEEN TO.... read more

The reviews are accurate. Extremely rude, cocky, and pushy employee trying to hassle you into a membership. Get over yourself with your minimum wage job. Get a life read more

The car wash and vacuums are not bad, especially for the monthly price. However, the overall experience gets drastically reduced when you factor in the customer service. I got a new car in August and kept my monthly membership while I waited for my new license plates. Once received, I submitted two online requests to have my license changes so I could start getting car washes. I received no email acknowledging my request, so two weeks later, I submitted another request. I still received no email about my request, so I decided to go in person. I went to the car wash at a time when there would be little to no cars waiting to be washed. I was the only car in line, and my new license plate did not work. I waited for someone to come and help, and no one came (even though there was a worker sitting on the ground). I honked my horn, and the worker got up and walked away. I then backed up and went home. I went back the next day and still received no help with the situation. I immediately went home and canceled my membership, so I didn't pay for a 3rd month of no car washes. Again, services are ok, but customer service is in no way helpful. And if you get a new car cancel your membership right away because switching cars is near to impossible. read more

This place really suck! My car was dirty still after leaving out the car wash, and more scratches And it's sucks bc I paid for membership read more

Super Star Car Wash - HWY 76 & Mission Ave - Car dirty - Car Wash Near Me - Oceanside, California

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Driving down the 76 freeway you can't miss this car wash. It's a really spacious, clean and nice car wash however it was kind of smelly? My husband and I couldn't figure out where the smell was coming from... but there is a pet store across the street so we're not sure if that's the cause. Anyway, I do appreciate the sun shade parking lot for when we are drying our cars and vacuuming. We went late Thursday morning and there was no lines. I received a free coupon for todays car wash through Facebook. Unfortunately I learned if you open the coupon it expires in 5 minutes so don't open your coupon beforehand. I opened the coupon while we were on the way to make sure it opens... so the employee told me there wasn't anything he could do to fix the coupon or honor it even though I didn't use it. He did offer us to buy a plan but we denied. Then he told me I could try texting a new promotion to get a free car wash and that worked, thank you! The car wash is ok, it gets the job done but don't expect it to be squeaky clean. You still need to put in work rubbing while drying your car. read more

Super Star Car Wash - HWY 76 & Mission Ave - Car Wash Near Me - Oceanside, California

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The so called manager is a loudmouth who thinks he knows everything and has the worst attitude, He doesn't know the first thing about customer service ,He waved me forward to where I was getting to close to the car in front of me and instead of hitting it I put the brakes on and he says don't put the brakes on when the car is being washed and I chose to ask him why did he have me come so close to the other car, he said that was my fault, I will never go back there,Soapy Joe's here I come! read more

I've been coming here under memebership for a few months now, visiting at least 2 times a week. Today I went and left with scratches across my entire roofing. In a pattern only a giant brush could make...of course no one was available to give me option to remedy bc it's outside of normal business hours. So here I am with an active membership and scratches on my car. I just found more scratches on the front end of my car form the same brush read more

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Lairs. Managers are lairs. For 3 months I've complained thier Tire shine machine doesn't shine and is broken. Showered them videos and walked over to show them are they are stealing money from customers who pay for Tire shine. They refuse to fix machine and continue to steal from customers. Avoid this location. Look at your tires after getting washed doesn't shine left side. read more

Super Star Car Wash - HWY 76 & Mission Ave - Tire shine machine broken ..not extending out to shine. - Car Wash Near Me - Oceanside, California

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Customer service does NOT exist for this company! My back windshield wiper broke off during a wash. I had to hunt down an employee for help. I filled out a report in regards to the incident. The report took a while to process and came back that I was responsible and allegedly had my wiper on during the wash. That is something I highly doubt I did. They sent me a vague photo as evidence which did not reflect and actions of my wipers on while in there. So, I fought it and informed them of my intention to cancel if a timely response did not come through. No response was provided at all, so I had to cancel. read more

Super Star Car Wash - HWY 76 & Mission Ave - Car Wash Near Me - Oceanside, California

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It's great this area finally got a good high-capacity car wash. It's easy to get to, there are plenty of car bays to pull into (and each bay is larger than the College/Vista Way location). Lots of bums in the area however, and I've seen times when they would venture into the car bay area so watch out. Only issue I have really is the blue towels they put inside each bay are always WET. What good is drying your car with a wet towel?? This makes no sense to me. I've had to resort to buying my own towels (Costco has pack of yellow ultra plush microfiber towels for $15 FYI). read more

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Scratched and chiped my Rims going through the wash. Sent response as requested by owner and nothing happened. Trying to cancel membership is a nightmare, plus got charged again after cancelling before due date. DOES anyone do their job right anyore ???? read more

Worst experience at this car wash.. first none of the vacuums were working so I kept moving spots to find one that was working. I found one at the end but it still had no suction so I just started using the rags to scoop out the dirt in my car. I walked around the other side of my car with my two year old in my arms and slipped and fell in a big paint spill that someone had left there. All of the workers were in the office so no one was walking around supervising the place & I got paint all on my shoes that are now ruined also paint all over the hood of my car from when I stood up. I went to get the manager and he was so rude (yelled at us) and did not once say sorry for you falling or for the inconvenience of having paint all over my car or the fact that my son could of been injured from me falling with him in my arms. I asked him what they would do to make up for the situation and he said what you want an ambulance and laughed. They should have noticed the spill it they were doing their jobs or atleast have compassion for the situation instead of getting angry at me. He kept demanding me to move my vehicle but I was scrubbing the paint of my hands and legs so I wouldn't get it in my vehicle. I literally had to throw away my shoes. This place has lost my business completely. read more

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I did communicate with ur email and after months of waiting ur company refused to take liability. U do not give top notch service. I went to a better car wash and I'm very happy. read more

After 4 years of unlimited car wash I will not return. Very unprofessional and the employees could not care less about service.

Shoutout to Steve. Great customer service and going above and beyond. Definitely coming back

Amazing service and great value for unlimited car washes. This car wash has everything you need to keep your car clean. The staff is very professional. One employee in particular, Miss Aliah, was super enthusiastic, considerate, and extremely helpful. I would highly recommend for you next car wash, you give Super Star Car Wash a chance. read more

Love this car wash! We're regulars at this location. Brett is always super helpful and kind whenever we stop by to get our car cleaned up. Thank you Brett, and Super Star for taking care of us and our car needs :)! read more

When this place first opened it was awesome! Vacuums worked great, towels always stocked, but now it sucks... no towels, vacuum suction is poor and the last 2 times ive come the car wash was shut down. So now im paying to drive around a dirty car, but hey, the vaccums were working lol read more

I submitted a customer service request on 07/28. A week before I posted this review on Yelp and the same day I visited their car wash. So far all I've gotten are two "sorry for the delay, we're looking into it" emails from them. Their response to my Yelp review suggesting I submit a customer service request seems to be a part of a generic response. read more

I am an active member and will be canceling my membership. I pay over 40 dollars a month and the one time I go your line was insane, went to go vacuum first, instead no clean rags, then went to the line and it was still crazy. No thanks read more

They do not deserve any stars. I took my car into their car wash to get it cleaned and their faulty equipment derailed my car and my car was damaged. I was scared, sitting behind my wheel in neutral with no control and all my windows were foamed up and soapy and I couldn't see outside, I couldn't open my door to get out. It felt like a roller coaster, and it went on for several minutes. It took their personnel a long time to finally shut down the equipment. I was honking and screaming, it took again forever for someone to show up and direct me to put my car in Drive and go forward. My car and the truck behind me were both derailed and he hit me from behind causing massive damage to my car. I was irate at their staff not showing any type of sympathy for my pain and suffering and did not even say sorry that I was left in that situation and my car got damaged. This made me more upset after I talked to another lady who was drying her car outside saying her car was also derailed before me. My question is why the staff let the equipment operate and let my car in if there was a derailing problem like this before I entered the car wash. This is unacceptable and the worst part is that the carwash is not taking any responsibility and saying it was the operators' error which is ridiculous and not true. read more

Bad wash,the rinse did not do the job,Had to run home, hose off soap and chamois it myself,Sometimes you DON'T get what you pay for!stars 0