We came in today out of desperation and a tight schedule, so we ended up at Supercuts again. Riley may be nice, but you wouldn't know it from the experience. The vibe was cold and borderline dismissive from the moment we walked in. No greeting, no smiles, no effort from her or the other stylist to make us feel welcome. It felt like we were interrupting their day just by being there. And the cut was ok...she took too much off. My son requested a little trim. This was our second visit, and instead of improving, it confirmed exactly why we won't be back for a third. Basic customer service really isn't that hard. read more

Worst haircut I ever had. Went in about three weeks ago for a certain haircut even showed her a picture. She didn't do anything. I asked her to do. I'm a cancer survivor in remission and one of a nice hairstyle for a change because my hair was finally starting to grow back and my hair looks like shit and she was not very friendly. I am very upset with this service and will not be going back. read more

I have gone to more expensive hair salons as well as Supercuts and feel I can still get a great haircut as long as I have a great hairdresser. I wanted to get my haircut and at the same time not spend a fortune to do it. I went to the Supercuts in Rancho San Diego and hoped I would get a good hairdresser. I simply just needed a trim so it was not going to be complicated. I met Hasna who greeted me at the front desk who told me it would be a 20-minute wait. So, I patiently went next door to Albertsons and bought some drinks for now and also later. By the time I came back, Hasna called my name. Hasna has a positive and happy energy about her so I felt good anout about being in her presence. She sat me down and I told her about my hair how it had a lot of wave to it and there was so much of it that it was hard to handle and work with. She advised me to get layers in my hair and take off a few inches. I said great I can't wait to see the final outcome.. She was pleasant, efficient, professional, and I enjoyed our conversation. She showed me in the mirror the length she cut was exactly two inches and it looked great. She layered the front of my hair to frame my face. She also styled it so it looked full of volume, and at the same time, the heavy weight was taken off due to the layers she cut in my hair. The final result was a beautiful transformation that I so needed! Hasna recommended a shampoo and conditioner that I purchased to help maintain the management of my hair. I am so grateful that I encountered such a talented hairdresser who also was so cheerful and friendly that I will continue to see her for all my hair-care needs! She is truly a treasured hairdresser for "Supercuts!" read more

Supercuts - Loving My Hair - Hair Salons Near Me - EL CAJON, California

Never been seen on time whether I was the first appointment of the day or not. Always seem to take walk-ins over appointments.

Walked in on Saturday morning, asked for a hair cut & waxing, then asked if possible to do my color also, 2 people working, 2 people ahead of me , didn't seem too bad for a Saturday, thought they would have time . The manager was working and said to me they don't do color on Saturdays , okay no problem . After getting my hair trimmed & the waxing I asked just one more time about the color, again the manager stated to me that only on Tuesday & Wednesday s they do color because it's so slow on those days. I asked to schedule my hair a week in advance and the manager said No ! So okay I was going to leave it at that , but then after getting home I started to have a reaction to whatever it was they used to wax my brows/lip area . So between that and the color I won't be going back , the gal that did my hair was great , super apologetic & I felt completely embarrassed by the fact her manager was less than helpful . read more

Bottom Line: if you need a haircut in Jamul and don't want to drive all over town, pay them a visit. The Good: it's three closest haircut to Jamul that's pretty affordable. The Bad: Availability is often spotty, so be sure to call ahead to check. read more

I'm usually very happy with the customer service at this location, however today I booked an online appt. and showed up early. There was 1 person dying someones hair who did not acknowledge me. A second person came out with another customer and I informed her about having an appt. She continued to work with her customer. After 22 minutes of waiting the next appt. Arrived and was informed that she was 30 minutes behind. Again , I was never given any information about delays.Apparently their appt. System doesnt work very well and their customer service needs some work. I left and offered my spot to the other customer. read more

Sonia was great. My son's hair was a disaster after we buzzed too much from an at home haircut. She was able to blend it while keeping the length. I'm very appreciative that she was able to help us. read more

It is now 3:30pm I was turned away because it's too late for hair dye. When they close at 6pm the lady who told me they couldn't take me in had such a rude attitude I wouldn't even like to get hair treatment from her. First and Last time I'll come here and rest assure my friends and family will hear about this visit! May I add there was two "hair stylist" one person waiting, one chair available reason why she was able to personally decline service!! read more

Amy is the manager of this Supercuts....and if you can get in with her she will definitely give you a good haircut. I don't know if she is still working here but if you need a cut and if you can get in with her...it's not your normal Supercuts appointment. read more

Supercuts - Hair Salons Near Me - EL CAJON, California

While initially the booking of my appointment went well, she was very nice and accommodating, when I arrived and told my stylist (who didn't introduce herself so I can't give you a name) that I wanted my roots done, she said it would be 75.00 and 50 more if I got it blow dried and styled. I opted just for roots. When I went to pay, it was 100.00!!! Mind you, I walked out with wet hair!!! Not even styled. Won't be going back. read more

Scheduling/Appointments need a lot of work. I don't think I've ever been seen on time. I've had to wait 30-40 minutes after my scheduled time at least 4 times. read more

The other day I got a really bad haircut from jean.Today I went back and this amazing stylist name Sonia totally fixed it.The salon didn't charge me but I personally gave Sonia a nice tip.She was experienced, professional, friendly and I will go back and have her cut my hair.A big kudos to Sonia. read more

Apparently I was unable to get a haircut because I didn't want to give my phone number. I was standing in the store and this never happened before read more

In and out super fast. Little more expensive for a kids cut than great clips but for the speed or service it was good.

We decided to take our 1 year old Grandson to get his first hair cut today. What a champ and let me tell you about Kattie Cartelli! Kattie has the patience of a Saint! From start to finish took about 25 minutes. There was no crying and he actually sat for her during the whole time. She actually offered him a lolly pop half way through. I really appreciated her and her style. She was dressed very professionally and her make up was on hit! The other really cool thing was that she gave us a Baby First Hair Cut card with a plastic covering to put the hair in. That was really good customer service! I applaud you Ms. Kattie the stylist! read more

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I never been to this location before, but I loved it. I felt very comfortable and the stylist did exactly as I wanted. Very friendly and affordable. Will definitely be coming back. read more

Joni cut my hair beautifully! She gave me the 1 inch trim exactly as I requested. The facility was immaculate and Joni was so friendly and a pleasure to see. I will be returning!! read more

They're horrible. First haircuts for my kids were crooked and choppy. Decided to try again. Nope. Booked an appointment for 2:30 and they called to inform me that the system was wrong and they can't get me in until 4. Ummm ok I made an appointment for a reason. I'm never going back there. read more

I normally never have any issues when I get my haircut here but unfortunately I have to write this. I had a reservation at 2:00 and didn't get seated until 2:45. The ladies there were being fake nice and the haircut wasn't that great. Not a great experience at all. read more

Amazing customer service and these ladies are top notch hairdressers. They did such an awesome job . read more

Supercuts - Hair Salons Near Me - EL CAJON, California

I have been going to this location and having Robyn cut/style my hair since 2006. I would wait until I came back from college and now I drive from Downtown San Diego just to see her. (I'm even guilty of going to see her just so she can style my hair if I am going out, haha.) My dad and brother also go there and have had their hair cut by most (if not all) of the stylists. There is rarely a long wait but when it is busy, they always super organized and really nice/professional. I definitely feel I get just as good service (if not better) here as I would at a typical over priced salon. read more

This is my go to place for a quick trim. The hair trimmers here listen well to what I need and they get the job done. A shout out to Tessa who knows her stuff! They're knowledgeable and located by everything I need--Target, Albertsons and a whole lot more. Very handy and friendly. read more

Supercuts - Lots of choices of products. - Hair Salons Near Me - EL CAJON, California

They were awesome, fixed my hair and was so friendly. There was no wait, and I really appreciate the friendliness they showed to everyone!

Jenna is amazing with color and cut! olaplex hair treatment is definitely worth the $30.00 to make your hair stronger and healthy feeling. read more

Supercuts - Jenna is amazing! - Hair Salons Near Me - EL CAJON, California

I recently moved to the area and asked a woman with a gorgeous cut & color where she went and was a bit surprised when she said Supercuts. I went with the recommendation and was not disappointed! Tessa is amazing and I am so glad I found a new place close to home that has excellent prices and wonderful service! I could not be happier, not only with the lovely style and color Tessa gave me, but the whole shop had a great feel, the other ladies were sweet and everyone was having fun. A lot of regulars came in while I was there, I can see why and I'm their newest! read more

Supercuts - Cut, color, style by Tessa. Very pleased! - Hair Salons Near Me - EL CAJON, California

First time here getting my haircut I have to say the customer service was amazing Caroline was such a great stylist she made sure everything I got done was right also very sociable kept the conversation going made me feel very welcome thank you so much I will be back soon definitely recommend this place read more

I have been a customer at this supercuts location for a few years now and it saddens me to be writing this review because I have only received great service my times being here. Today was much different. I made a check in appointment for 3:30 P.M. on February 2, 2018 and was helped by my stylist, Jocelyn who made this experience completely horrible for me and for that, I will never step foot in this location again. I walked in after class with my backpack and let my stylist know that I had brought my backpack down because I did not want to leave it in the car. She questioned why I did and I said that I had my laptop with me and did not want to leave it in the car. She unprofessionally joked and grabbed my backpack against her chest and acted like she was going to "steal it", and then jokingly but unprofessionally said "I'm going to make sure you forget your backpack here" I brushed this off assuming she was just immature and that the rest of my experience would be pleasant.... it was NOT. She asks me what I want to do with my hair and I told her that I wanted a wash and cut, no style. As I'm explaining what I want she is giving complete attitude but I try to brush it off because she is going to be cutting my hair. We go to the back and she washes my hair abruptly, we walk back and as she is cutting my hair ANY CHANCE SHE GOT TO LEAVE she did. If the phone rang, she would run to it. If a customer came in she would run to them. She left me while cutting my hair around 5 times in a span of 8 minutes. I would not be upset about this but the thing is, the store was NOT BUSY and there was another stylist available to assist people with help. She would go and approach someone and the other stylist would take care of it leaving Jocelyn to come back to cut my hair. When cutting my hair I also asked how many inches of split ends do you think I have? She said "I thought you were asking how many split ends do you have, I would say too many to count! You have thousands". This was also rude and uncalled for but again, I brushed it off. She finishes cutting my hair while it is still soaking wet and said "okay you're done" i said "are you not going to dry it?" she said, no I'm not going to dry it it will be too much money for you around $80. First of all, I will never pay someone to dry my hair $80 but it's rude to assume that I do not have the money to pay that. She refused to dry my hair and kept saying it would be too much money for me to pay? I told her that I have been here before and gotten my hair blow dried specifically and the most it costed was around 40 dollars, she refused to believe that and kept saying no! I told her that I wasn't asking for a style blow dry I just don't want to leave with my hair soaking wet during Winter time. I know for a fact that supercuts must dry your hair 15%-20% and not allow you to leave with hair dripping wet and she had me leave exactly in that state. Now I am currently writing this review with an uneven hair cut and soaking wet hair dripping down my back. I will never step foot in this salon and there was no reason for me to be treated this poorly when I did nothing wrong but come in wanting a hair cut. read more

Leanna did my hair she is super sweet and did such an amazing job on my hair I couldn't be happier

I thought I could come in to have a simple haircut. As advertised it costs less than $30 but to shampoo, then dry, then straighten kept adding more and more money for each thing. I just wanted to braid it and it was another $40 along with $45 for straightening it, along with $45 to blow dry it... it's ridiculous!! Just to breathe it would be another $45 I also asked to have my ends cut and less than 2 inches. I now have about 8 inches shorter of hair and it won't bounce back like it used to with my curls. Would not recommend this place for a simple cut and for them to listen to you about what you want for your hair... read more

I always have a great experience at RSD Supercuts. The stylists have been professional and friendly. The cuts I've gotten have always been on point! I've had good luck with this salon thankfully! I've been a customer for a handful of years although I don't go in often because I have long hair and I tend to keep it in its natural curl. Despite the infrequent trips, they always get it right! Thanks ladies! read more

Yesterday was crazy. Went to Fantastic Sams to get my daughter's hair dyed. I left upset when they talked me out of going there. Yes, and I was told it would be very expensive. She had green in her hair and needed several steps done to her hair. So I left and went to Supercuts. I was greeted with a very friendly smile and then introduced to Jenna. Jenna told me what she thought she could do, told me the cost. It was reasonable and she was honest. I was so happy with my daughters hair that I will always come back here to Supercuts in Rancho San Diego. Seriously, you won't go wrong with Jenna. My daughter feels so good and we both can't get over how good she looks. read more

Great service! Me and my daughter always get our hair washed and I get my eyebrows waxed. Every 3 months I also come here to get a haircut. Anica is the best!!! read more

I've been going here for 14 years and the staff is always friendly and professional. Robin is the Manager and she always cuts my hair to perfection. Wait times can very but if you call ahead I haven't had to wait longer then 20 mins. The whole facility is clean and the waiting area is comfortable. Would highly recommend! read more

I've been coming here for over 8 years. I love this place. Robyn and Jenna are amazing as well as the other stylist who are super sweet. No matter where I move I always come here for my cut and color. read more

I love the environment of the store and feel like everyone here is always so welcoming and genuinely cares about the work they do. Jenna is my girl! She always hooks me up and always has the best conversation. I've been coming here for a little over a year and have never once been disappointed! read more

The best staff that goes above and beyond to take care of you. I airways get the best haircuts that make me feel good.

Love this salon. I've been getting my hair cut with Robyn for 9 years. Staff is professional and courteous. Location is great. Jeannie R. read more

My family has been going to Supercuts in Rancho San Diego for over 10 years. They have had many stylists within that time frame. Over the past three years or so this salon's stylists as a whole are some of the best hair care professionals I have encountered. Whether you get your hair cut with Robin, Jenna, Emily, or Tessa, you will receive great service from knowledgeable and friendly stylists. Supercuts Rancho San Diego also has a variety of hair care products from which to choose. I enjoy going to this Supercuts and I highly recommend this salon. read more

After calling a couple of places this afternoon without any success due to no available appointments, hair color not in stock or both, I decide to call my go-to hair place - Supercuts! I talked to a friendly girl on the phone who even after telling her our hair saga encouraged us to come in. My teen daughter and I were instantly welcomed by Emily who immediately put my daughter and her frantic mother at ease. Her hair situation was a complicated one and Emily took the time to listen to our hair drama and patiently gave her opinion on options. She was exceptional at explaining what had happened to my daughter's hair color and tips on how to prevent it from happening again. She was honest and up-front about worst-case scenarios and about cost. I felt comfortable leaving my daughter in Emily's care while we ran some errands because I knew that my daughter felt at ease with her. I got a text from my daughter a couple of hours later saying she was ready and that her hair looked AWESOME! Emily, you made my girl happy today! I thank you for that! No easy feat! Happy daughter, happy mom! read more