The problem started on Sunday afternoon when the family noticed three kitchen counter outlets stopped working. We had checked the switches in the electrical panel outside. All other outlets in the kitchen were working as normal. It was odd to find the three counter outlets suddenly stopped functioning.
Monday morning, I had contacted several electricians in the area to request assistance and estimates for my circuit breaker repair project. Sam from Superior Electric responded with a quick estimate and time they would be available to stop by to diagnose the problem and complete the repair. Sam and John were very professional, personable, and knowledgeable about the potential root cause of the issue. They clearly explained what they thought was the root cause. They were completely transparent and honest with response to my questions. And their teamwork and collaboration in troubleshooting the problem was impressive to watch. They asked great questions about the history of the house, new electrical panel, history of the kitchen counter outlets, and other noticeable electrical issues I had experienced with the home. It really showed their interest, curiosity, and attention to detail when conducting root cause analysis of the circuit breaker issue.
Sam and John were able to complete the circuit breaker repair within an hour. They replaced one kitchen counter outlet, tested all three outlets, and shared the details of the repair. Payment was seamless with phone tap of my credit card and invoice sent to my email address.
Overall, I am really impressed and happy I found Superior Electric. They are a locally owned business. Sam and John are very honest, friendly, and professional electricians. They have earned my trust and will not hesitate to call them for future electrical projects and repairs. I highly recommend them! read more
