Everett was super quick, knowledgeable, arrived quicker than the given time. Very pleasant attitude, please give this man a raise. He deserves it! read more

Driver was rude, had extreme attitude on why I needed a tow if I only had a flat. I drive a Tesla and they don't have spares. He then refused to release my car closer towards my driveway. read more

The rudest and most unprofessional towing experience I've ever had. When I explained why I needed a tow, the driver kept asking the same question--"What's wrong with your vehicle?"--over and over, as if he didn't believe my answer or was expecting something different. It was frustrating and unnecessary. On top of that, the communication was completely inconsistent. AAA initially gave me an ETA of 45 minutes, but the towing company later called and said it would be 90 minutes, while AAA's text still showed 45 minutes. That kind of miscommunication is unacceptable when you're already dealing with a stressful situation. Overall, poor customer service and a lack of professionalism. read more

Company is trash. Wouldn't even attempt to conduct a lockout. Left me stranded. I wouldn't use them for nothing . Another Company came right after them and got job done in 5mins. Pathetic!! read more

I called my triple a roadside service for a jump. I was stuck in my driveway. I received a call from a personal cell from a driver asking what was wrong, I said I need a jump like I wrote. He said what's going on. I said I think I left my charger plugged in too long. He said if you've been charging it all day a jump won't work. I said no my phone charger he said oh, and hung up He showed up here and walked right past me. Flung my car door open and started taking pictures. Then he walked to the engine and was trying to attach the black cable in the wrong place , and I said oh, it attaches over here. He then spoke for the first time and said "I KNOW HOW TO DO MY JOB, YOU CALLED ME RIGHT!" At this point I said is there a reason you're being so rude since you arrived and he said I'll cancel this call right now, I said go ahead. Btw this guy was about 6 foot tall and over 300 pounds. He went to get back into his truck while calling what I assume is his boss, lying about me saying I was rude and he ain't dealing with it (something along those lines) I believe I heard him call me a stupid bitch. He then got in the truck backed out, pulled in, backed out, pulled and got out of the truck still on the phone, I said don't get out and start yelling at me again, he said to whoever he was on the phone with you see you see she's crazy I never was yelling at her He then got in the truck again and left. I have never in my life had someone who works with the public treat me that way. I was actually scared. I was a cardiac nurse for 30yrs and I have never treated anyone that way. I am waiting to hear back from Triple A's customer care team after I made an initial report this evening. I am cancelling my policies with them unless this is investigated, I was close to calling the police. He was being intentionally intimidating. With that being said, DO NOT USE THIS COMPANY! First of all whoever does the hiring obviously doesn't use discretion, secondly they allow their employees to treat the people giving them business any way they feel like. It's actually disgusting. read more

Timely service Professional service Give me the complete i formation on the battery I purchased read more

Sold my 85 year old mother a battery she didnt need . Old battery just needed a charge . Had attitude on phone and told me to just make complaint with AAA . Witch I will do and better business bureau. Rip off read more

Pedro was so very nice. This was a big really nice tow truck. He drove from Stockton to Sacramento. I won't forget him

Johnny was the best !! Hands down 5 star customer service . He made sure my car not only started but stayed started I wasn't in the gps location that the map Showed me he called and looked for me was very prompt professional. He was in the yellow van/truck not tow truck I needed fuel and a possible Jump my eta on aaa was 57 min he came in 7min maybe 10 max fastest aaa service I ever received and the most polite and helpful read more

The tech who came out to change a tire for me took my hub cap and then denied it. Called to complain and got no help. "My guy said he put it on". Avoid them!! read more

Amazing service customer friendly. Very honest with their timing. Drivers are properly trained know what they're doing. Great trucks very easy to deal with fair pricing five stars. read more

This guy was quick and he took care of my Traverse every step of the way. We made a short pleasant conversation on the ride about San Diego and the traffic and it was a big stress relief to just have this man take a look at my car for 5 seconds. He even got it to start when we got it off the tow truck by hitting the ignition button correctly or something so we just drove it over for maintenance and I filled up gas and I got my tire rotation and oil changed all done without a wait at the Chevrolet dealership on Holman Rd. read more

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If you're in the Stockton area and need battery or tire service look no further. Just request "Ruben" for your service. I recently had battery issues two days straight and both time he came out in under thirty minutes replacing my battery the second day. it great knowing there are knowledgeable and professional people out there turning around what could of been a bad day. Thanks again Ruben. read more

Ruben arrived quickly and was very professional. Gave information and answered questions clearly. Will recommend to anyone in the future.

Service was great. Noel knew what he was doing and installed a new battery in no time. He also taught us more information about car batteries. Great service. read more

This place is a joke . First Alberto stated he could do a service for me as I asked more questions regarding the vehicle. He got very upset and frustrated . He decided not to have Robert tow the vehicle. Then proceeded to call my cell phone and tell me to go bleep myself and used other varies words. Truly saddens me that this man uses this kind of language towards a customer. I will make sure I tell everyone about this poor service. I hope Mr Alberto gets some help for his anger . read more

Worse service ever. The supervisor was very rude- AAA uses this place as a third party so when they sold me a battery they said battery had a 3 year warranty. They sold me a used battery that lasted 10 months. We took car to the dealership in which dealership provided me paperwork that battery was dead alternator was fine. DO NOT buy a battery thru them! Instead, take the time to go to a Kragen or auto dealership to get a battery. The techs offered no support, they told me to keep calling aaa back for service. We told them if we had to we would and supervisor advised me they would deny calls! Supervisor acted as a thug from w/ a very ghetto demeanor and with zero customer service and social skills. His reputation was one that acted bias of women, we felt that because there was no male present they treated us with zero respect even tho we had all paperwork to prove ourselves. As for us we contacted the news station for further investigation. read more

Richard was dispatched through AAA to test and replace our battery today. He was prompt, professional and overall just a nice guy. Would definitely recommend using Superior, and specifically, Richard read more

AAA use these people as service providers. I've been with AAA almost 30 years and I have never been treatEd or talked down to like this. If I could have jumped through the phone I would have. Alberto the supervisor was very rude and unprofessional and could use an adjustment. I can't believe a great company like AAA would use such an unprofessional thug like service like Superior tow. If you ever need roadside assistance in Stockton, do yourself a favor and specifically request not to use their service or you'll be sorry you did. These people need to be accountable for their rudeness and unprofessionalism. read more

Came for AAA battery service and went above and beyond.thanks for everything very helpfull

Driver almost ran me off the road refusing to allow merge from on ramp in sacramento very unsafe

Never use this company..I have a Harley I needed a tow waited almost 2 hrs Had to call them and they told me they couldn't tow a motorcycle..tell.me what company can't tow a motorcycle do they not have a flatbed. Poor excuse for a tow company..I wish they had negative stars..then texted me a survey on my tow service...they suck. read more

Justin came out today to tow my car. He was kind, quick, and reliable. Highly recommended. Last minute tow and he made it easy!

Fast and friendly! Rusty was knowledgeable and had a great attitude! Thanks again Rusty! If I could give more than 5 stars I would

We got stuck on the side of the freeway, and this gentleman came out and went above and beyond in all aspects of this nightmare that we had. I appreciate anytime someone goes above and beyond and this guy surpassed my expectations . There's not enough stars for these guys. Great job. read more

Justin went above and beyond to help us. He was professional, helpful and got us out of there quick. Very thankful for his help and expertise. read more

The Driver( Collins) came earlier than expected. He was very personable, efficient and safe on the road. I rode with him to the car drop off. it was a nice ride. read more

I give this company a 10....driver JUSTIN was Careful, courteous and quick I appreciate that! The nice clean truck was also a plus!!!! I highly recommend these guys. :) read more