Just called Superlative to clean my carpet. This is my second time to call, this time just to clean the heavy traffic area. The van that pulled up had another company name on it. I paused a bit thinking they must contract out their work. That's not always a good sign to me. It turned out to be OK. Gustavo showed up early (yes, early). I live in a split level condo two flights up, and the water supply is awkward. He made it work. Spot treated, then steam cleaned the heavy traffic areas in living room, entrance to kitchen,1 long and 1 short flight of stairs, and one spare bedroom. $135. Not sure that's a good price or not, but I didn't mind paying it for what he did. He left me a pair of disposable booties to wear around until the carpets dried. Looks like new. Good experience. read more

Not good at all. They did not pretreat two areas - in fact I don't think they pretreated anything. There are still stains on the carpet. I specifically told them about one coffee stain. I had to ask them to move the furniture back and place the plastic squares underneath. Then when I handed the guy the check,made out to Superlative, he said it was supposed to be made out to HIM. I've used Superlative in the past and was very happy. Did I get ripped off???? If so, who answered the phone number listed on the website?? Barb T read more

Superlative has been to our house a few times now to help with "new puppy" carpets. The owner is a nice guy that will use the best tools for your specific carpet needs. Our carpets look great after cleaning. Price seems in line with what you expect for the service, and they try to get you helped as fast as their schedule will allow. Would recommend to friends. read more

Once again Superlative has proven why they are 5 Star. When we needed a carpet cleaner for our new home we didn't think twice. Easy to schedule our appointment with (More than a month in advance) and Andrew showed up on time as scheduled. The carpets came out beautifully cleaned and Andrew charged us less than the quote due to over estimating the space and time he needed to complete the job. read more

If I could give this company 6 stars I would. We will use you again. I think our guy was Garrett too. He was wonderful. A joy to work with. We were soooo pleased with how cleaned the area rugs got. We have many and have pets too so they were dirty ones. The price was very fair we thought. I like supporting a local business and I am still chuckling over the name "Superlative". Cowabunga dude, they were tubular! Superlative! Six Stars! read more

Superlative Steam Cleaning was recommended by a friend well over a year ago and we've been using them ever since and they DO NOT disappoint. Garrett has cleaned our carpets each time so he's familiar with our set up. And as another reviewer put it, it is like "Christmas in July!" There was a dry-eraser marker stain (black) on our off white berber carpet that he was able to lighten by about 90%, which I consider a major feat! I was able to remove numerous sharpie streaks out of my carpet, but dry-erase marker, ugh!!!!. It was truly ugly! The Superlative crew are always prompt, sometimes even a bit early, have great rates, and take pride and care in their work. Oh, and super friendly. They will be your carpet cleaners for life!!!! read more

They came on time. They cleaned well. They use good products. Gustavo was respectful and did a great job. Happy!!!

What is the point of writing another 5 star review? Well, I have had Jeremy come work for me three times cleaning furniture and carpet, and what can I say? He is just remarkable. Each time, he has done a much better job that I expected, and I have really high expectations. He is always on time, does a fantastic job, and charges really great rates. He has removed stains that I thought were permanent. It is so hard to find great professional services in Marin, but I strongly recommend these guys. I could not imagine better results than I get with Jeremy. He deserves your business. read more

So happy with our experience, we had Nick come and clean our carpets this weekend. I had staining from pet urine and my carpet look awful and dirty. He did an amazing job and I feel like my old carpet looks brand new. I wish I took a before photo so you could see how dramatically different it looks. On time, quick, well priced and dried in 12 hours! Very happy will defiantly use them again! read more

I use Superlative to steam clean my apartment carpets. I have 2 little dogs so I use this service every few months. They arrive on time, are courteous, get the job done in reasonable amount of time and the price is right. So much less expensive than the big companies! I highly recommend Superlative Steam Cleaning for carpet cleaning. read more

I used Superlative a couple months ago and Gustavo came out with his helper. They even came early on a Saturday, before the 7:00 appointment! They were fast and got out a couple of big stains which I was doubtful would come out. The stains have not returned since then so I'm quite happy with that. However, they didn't clean the walls which got dirt on them from the machine. They are also expensive compared to other quotes I got. read more

These guys were great! They showed up on time and for once the stains never came back. With some cleanings we've had, old stains would come back in a week or two, but our carpet stayed clean clean clean. We will be using them again and again! read more

I live in Novato and highly recommend Superlative Steam Cleaning. Garret arrived on time, was very friendly with a good sense of humor and did a very professional job. Garret and his assistant steam cleaned the carpet in several rooms, an 8x10 area rug, a sofa and a love seat. Everything was spotless and looked great! Sometimes you never know what kind of job someone will do but rest assured you will not be disappointed with Superlative Steam Cleaning. read more

Best. Cleaners. Ever. I moved out of my old place and my carpets had seen the worst of my young son. Andrew handled it all with grace, professionalism and skill. Honest, friendly and good, without a stain in sight. Magic. I recommend to anyone. read more

Michelle came and did my carpets and she didn't excellent job I would highly recommend these guys!

Aw, these guys, Andrew & Garrett, are our carpet geniuses. I've used the 'corporate competitor' and they are good, but Superlative SC is, well, phenomenal! Garrett always goes above and beyond the task at hand, is gracious & generous. The cat pee stains from the neighbor cat coming into our house when the door is left open and using our carpet as the litter box, the nerve, are gone and odor free. Trust the 43 reviews, giving them a 5-star rating! Thank you once again for a carpet steam job beyond well done! p.s. I miss the 'Fear the Beard' van. ;( oh, and, I like that their cleaning solution is totally scent free. read more

Great service all round. Our carpets look better than they ever have, including a wool area rug we previously took to a specialist cleaner and were without for 3 weeks. The guys were friendly, let us know we had been over quoted so adjusted the bill down and did a great job. Will be putting this service on the calendar for next year, and calling superlative to do the work. read more

Superlative has cleaned our carpets 3x this past year and they provide excellent service. They arrive promptly (usually early) and got rid of all the stains. Reasonably priced! I highly recommend Andrew and his team!! read more

This company is worth every star! I had a huge pet disaster that involved almost every body fluid that you can think of and my carpets actually look brand new again! I truly would never have thought it could be done but Andrew did it! He used non-toxic spray to pretreat the spots and then just really hot steam to work on the carpets. He arrived a couple of minutes early, was very polite and courteous, was kind to my dog (the culprit) and was a pleasure to deal with. He even gave me a 1st time YELP discount! I did give him a well-deserved gratuity. I recommended him to a friend a week later and she was raving about this company too. Great job! read more

Just had my carpets cleaned this morning by Gustavo. He was early, very professional, patient and accommodating. I felt very comfortable having him in my home and he did an excellent job of cleaning my carpets. The stairs have the most traffic and look brand new. He was in and out in 1.5 hours for 4 rooms plus stairs. He did not rush through the job like other services. And, the sweet gal who handles the booking (I forgot her name) was very polite and confirmed the job several days in advance and even called me to get me in earlier, if I needed. Really pleased with the job and will be calling on them again. read more

1. they can do same day appointments for emergency spills 2. they show up on time 3. they work very diligently on stains (some that i didn't even notice before) 4. they set expectations about what kinds of stains they might have trouble getting out 5. relatively affordable They're our go-to cleaners for carpets, rugs, and furniture. read more

THESE are the folks to call when you need your carpets cleaned. Friendly, prompt, reasonably priced, efficient, and exceptional work! We are thrilled with how our carpet came out - and the wool rug. They truly are superlative. read more

the reviews all have it right- 5 stars! from the scheduling- and communication before to let me know he was running a few minutes late - to the actual cleaning (amazing- got out stains from a 15 year old carpet in a rental that has seen better days- now it looks new! wish I had called when we moved in a year ago!) - to the excellent customer service- explaining the safe biodegradable products used and what the options were for a particularly tough stain (that was there when we moved in!) Andrew got out EVERY stain and really made the rug look new again. Reasonably priced, very efficient and will absolutely use Superlative again every time. Also love supporting a locally owned business! Amazing service and value--- fabulous work, guys! read more

I found Andrew Amato on Yelp and I am so glad I did! I didn't think my couch and chairs would ever look new again but Andrew and his helper made that happen. The carpet looks great, too. My husband and I were so impressed with their hard work and the results. I will use Superlative again and won't wait so long next time! read more

Great service! The team here is highly skilled and professional. I have had them clean our home carpets and recommended to our office manager. She used for our business and they made it look great. They are always on time. I had a cat pee issue and they were able to rectify the problem after 2 treatments which I knew we would most likely need to do anyway. Only downfall is usually they are booked 2 weeks out! read more

If you are looking for expert cleaning, friendly employees and a fair price you have found the company. Gustavo cleaned our carpets on 12/7 adn did fantastic work. The carpets looks amazing. He showed up on-time, did the work, and charged the agreed up price (which was very fair). We will be using Superlative in the future. read more

I've known the incredible skills of Andrew for more than five years, I do believe! He is meticiulous, thorough, kind, prompt, funny and a joy to have come into the homes I have leased throughout Marin. I have absolutely no hesitation to recommend not only his fine skills of cleaning carpets/rugs but also the level of trust I have in letting him into my home is boundless. You can't go wrong with Andrew...he's the only person you should have clean your rugs and/or carpets and just to chat with! A true shining star in the vast list of carpet cleaners you have a choice of! read more

The lady I talked to on the phone was super helpful and sweet. The man who steamed the carpets, Garret, was polite, professional, and ten minutes early. He did such a wonderful job. I will definitely use this service again and ask for him specifically. read more

What a fabulous business. Andrew and his professional crew always deliver a wonderful finished product. We use Superlative Steam Clean for our residential real estate needs and we are never disappointed. Thank you, Andrew, for always doing a wonderful job! Our employees love you so much, they hire you on a personal level as well. Keep up the amazing work! read more

I found Superlative on Yelp and am thrilled with the service and quality. I visited their website and sent an email for a quote and was called back right away. Their prices were very reasonable. Andrew was extremely professional, courteous and on time. Most of all, I am thrilled by how my carpets look. I live on a ranch with dogs & kids and he was able to remove some tough stains. I would highly recommend Superlative. read more

Danny, the lady who answers the phone it's very nice and listens well. Andrew was scheduled to do the carpet, but they had to change cleaners and Danny called to let me know that a different guy was coming. That kind of follow through is so appreciated! Great customer service! Jeremy was our cleaner. He showed up right on time and was super nice. He worked quickly, did a great job, and charged us a great rate. I'll definitely be calling them again. 10/10! read more

I highly recommended Superlative Steam Cleaning. Our carpets look brand new. They really took care when cleaning our carpets making sure the hose did not mark the walls, making sure liquid did not get on our wood floors and making sure the stains were gone.. They are extremely professional! p.s. This is my first yelp review and was inspired to write the review because they did such a great job! read more

Tlhe previous reviewers were accurate. This company responds promptly, came in under their quote, did an excellent job and were fast. And with our stained, well used carpet, they made it look pretty good. May have them come back soon to clean our couches. read more

We have an excellent experience with Superlative Steam cleaning. For one reason or another my schedule kept changing and the booking employee was beyond flexible and friendly with my ever-changing appointment time. The carpets look great, are fresh and clean, and we are happy customers! read more

Andrew the owner of Superlative arrived right on time this morning. He was friendly, quick and thorough. The carpets are spotless and the total cost was exactly what the phone estimate given was. I'm impressed. They're a small company that really cares about the quality of their work and satisfaction of their customers. I would recommend them to anyone. read more

I've had Superlative Steam Cleaning clean the carpets of three locations all within the past few months (two of them being within a week- due to moving) and they are absolutely excellent! Andrew and his staff are great and I couldn't be happier with the results. The carpet of the first home they cleaned was an absolute disaster (even after having it cleaned by another company a couple years prior) but it came out looking like new! I always and highly recommend Superlative! They are the absolute best! read more

It would be hard to describe the state of the carpet in my apartment. It was trashed before we moved in. And its white. And I have a dog. And my friends are often not great about keeping their drinks in their glasses once it hits that time of night. I actually apologized to these guys for having to clean it. They did an amazing job considering. A few spots wouldn't come out, but it looks like a different place. Amazing job and very reasonable price. read more

These guys did an absolutely amazing job on my carpets. Puppy stains and overall wear and tear from our move in were erased quickly and with utmost professionalism. They offered to move the furniture I could not and promptly replaced the pieces for me. Garrett was done with both the living and dining room in about an hour! Not to mention that the products they use are safe for me and the doggies, and they beat every price I was quoted by other companies. The owner of the company himself was present and promised that if ANY stain came back in the following few weeks, that he would come back and re-steam the carpets free of charge! read more

What can I add to what's already been said? Prompt (actually early), efficient, affordable, professional. My carpets are too far gone to ever look new again, but Andrew and Gerald did a great job within those limits. I would definitely call them again. read more

Andrew and his crew at Superlative are amazing. We have been using them in our home for 3 years. They are on time, on budget and the carpets have never looked cleaner. They can handle stains and even have the best source for carpet repair and stretching .. Gary Myers. I have used many other carpet cleaners in the past, none as good efficient and friendly as Superlative. read more