This place is terrible. Thankfully I had a bad feeling about them and found someone else…read more I took my teen daughter in may 9 for a consultation to have her wisdom teeth removed as we were referred by her ped. Dentist. I received a bill 8/11 for $223 for the consult. No one called let me know how much they billed $366 for the consult, and on top of that the office doesn't have a scale but they put people under (apparently they just take your word for your weight) my teen doesn't weigh herself and they asked me to estimate. I was 25 pounds off. The doc wasn't reassuring and now my kid is unrealistically afraid of the surgery and no one ever called me to let me know how much the surgery would be or when we could get her on the schedule. I was hoping she could have her wisdom teeth removed over the summer but now I have to start all over with another office. I'm glad this place thinks so highly of themselves. As a parent, I can't charge them for my time but I sure can protect my kids from them. After reading some terrible reviews, I'm just lucky I felt all the bad vibes before something much worse happened.

My daughter and I both had appointments for evaluation. When the receptionist asked my name, first…read moreshe said she didn't have any appointment for me, even though my chart seemed to be the one on top of her stack. Then she told me she had no appointment for my daughter even though her orthodontist had sent the referral over which I confirmed when I made our dual appointments. The waiting room was completely filled which means they were running behind and did not care about inconveniencing their patients. We are all busy and should not tolerate people or businesses disrespectful to their patients/customers by not seeing them on time. Disaster!

I received really excellent care and treatment from these folks. I had a tooth exctracted and later…read morean implant post installed. Dr Ruggles displays every positive trait you could want in a dentist: kind, caring, smart, skilled, willing to explain to any degree of detail your case, etc. They were also extremely fair to me regarding pricing. Impossible to imagine better care than I got with these folks. Not exaggerating--excellent all 'round

When we arrived at the front desk the ladies were extremely welcoming and informative. They…read morepatiently informed me of the cost, process and answered my questions regarding billing. It's expensive everywhere - might as well go where the love is!! We had a great experience with Dr. Ruggles. What a kind soul. His clinical assistant spoke highly of him before he entered the room which is a great sign! ;-) My son had all 4 of his wisdom teeth removed and everyone with a hand in his care was kind, supportive and encouraging. What a great team! Great people, great business!

Dr. Chavez and his staff were very kind to me. I needed an Oral Surgeon, after having negative…read moreexperiences in the past. Dr. Chavez patiently listened to my concerns and walked me through each step of what he would need to do to prepare my implant (from another Practice) for an implant tooth in a few weeks from my Dentist. Dr. Chavez worked quickly, with a light touch and minor discomfort, and he and his staff both addressed my after care questions completely. I'm so glad I trusted Dr. Chavez and his staff!

An older family member needed a broken tooth extracted. The places recommended by their regular…read moredentist did not have confidence-inspiring reviews, and were recommending add-ons that we were not clear why they were needed. So we decided to call Petaluma Oral Surgery based on Yelp reviews. They were very accommodating. We lucked out with Dr Vicente Chavez having an opening in Petaluma. He fully understood some of the complications this older person had and suggested the best approaches, confirmed the expensive add-ons were not needed. The patient experienced minimal discomfort after a quick procedure, and following their precise instructions was back on track within 3-5 days. Thank you Dr Chavez!

This office is far superior to the other local oral surgeon. Tina answered my call and got us all…read moreset up nice and easy for a second opinion. And when I called back to say we had some issues with timing and insurance she happily helped with that too. Dr. Hickle has experience and great chair side manner. My daughter was very nervous after we had her first consult. Dr. Hickle explained everything and was very reassuring. He's more conservative so we can wait a little while before she "needs" to have her wisdom teeth pulled. Which was great news. I'm very happy I did my research after we had a bad experience. I wish I had read the other Drs reviews before I even went there. This office is what oral surgery should be.

Dr Hickle was really great with me. I am a very fearful patient and he made me feel at ease. I was…read morereferred to him by my dentist and saw him for a consult and then made an appointment for the oral surgery. Dr Hickle explained things to me & gave me confidence in him. He is very personable & has a great bedside manner. I chose to be asleep for my procedure because being awake was to stressful for me and I'm glad I had that option. I would and will recommend Dr Hickle to everyone I know.

I'm not the kind to leave a review but I will say some of the workers there are very very kind and…read morecare about the patients. Unfortunately, maybe it was only my experience but in my original wisdom tooth extraction consultation there I was told by a kind and descriptive dentist to ask for a in-depth image and to have everything explained to me and she explained what she could so I felt secure that the actual wisdom tooth extraction experience would be similar in descriptiveness. Unfortunately for me it wasn't. While I will say the ladies and man assisting and who were in the room were very kind and caring, offering me comfort, the oral surgeon lady who was going to remove my wisdom teeth was very blunt and belittling in my opinion. To explain, she simply told me all four of my teeth are getting removed and I asked why because I had previously been told my upper wisdom teeth were very high up (a lot of bone between my mouth and wisdom teeth) and I could wait to have them grow out further before removing them and she instead of answering my question just said the bone regrows because I'm young. When I asked how far up or low my top wisdom teeth are in my mouth, she said I don't understand your question. I started to cry and get anxious because she wasn't answering my questions, trembling because I was afraid, and she instead repeated herself in a belittling tone. (I had thought she would be descriptive and explain my worries to me calmly like in my original consultation). Ultimately, I asked for my dad which was when she explained herself slightly better. In the end, she said I never told her about only getting my bottom ones out (which I did in the beginning before I got scared and starting crying) so we ultimately left after she said she wouldn't proceed, yes, my father did get agitated but only because I was trembling and crying in fear and feeling unheard. It was as if they were rushing me and out. No beside manners, nobody introduced themselves the got straight to asking questions, pressure check, didn't ask before pulling my shirt up to put heart monitor pads on me, no regard for patient commodity, they just kept going despite seeing me crying. No comfort, just rushing. I am 19 and this was my first ever surgery, if she had even just spoken to me kinder or more professionally, I would have been fine but she just proceeded to insert my iv, and repeat herself without (I feel like) regards for my fear or feelings. Please do not fear! The other employees were kind and helpful, but she gave me a new fear that I didn't know I could get. Kindness and compassion goes a long way.

My sibling went here only for her bottom wisdom teeth as her top ones were too far up and not a…read morebother. she went in and the person in charge of taking out the teeth was repeatedly telling her how she will take all 4 out and my sister was trying to ask why and explain how her top ones aren't needed right now but the "surgeon" kept going repeating the same thing and scaring her until a second surgeon came in and told my sister, "Shes not fully licensed for this she has no clue what she's doing" and proceeded to keep scaring her so we left before they even started the procedure. Never go here for the sake of everyone they say they're certified, but we just found out that's not the case.

Dr. Chui and his team changed the way I see dentist visits overall. I have been going to Dr. Chui's…read moreoffice for a little over 6 years now and its always a great visit. The team knows who I am and they make me feel welcomed. The team is super friendly, approachable and professional. Dr. Chui is knowledgeable, gentle and all around a great individual to deal with. I will continue to go to him until the end of time even as my insurance changes policies and coverages.

I just got done from my first dental cleaning in over 6 years... you read that right - 6 YEARS. I…read morewas slightly nervous (it is the dentist office after all) and excited to visit Dr. Chui's office as he had so many positive ratings. It took 1.5 months to get my first introductory cleaning + x-ray exam due to him being so busy. But, I now understand why he is so well-liked and highly requested. The dental hygienists and staff were so welcoming and friendly. They made me at peace the whole time. Somehow, my hygienist was able to clean my "6-year old" teeth in 1 hour... I could feel and see the difference instantly! It was amazing. Dr. Chui is a warm, friendly and thorough dentist. His office is equipped with the latest technology. While I was lying in the chair, I was able to see the exact teeth he was referencing and talking about via a large computer monitor hanging from the roof which was connected to a livestream camera... so awesome! Dr. Chui was able to show me on the screen where a cavity was forming and how I was grinding/clenching my teeth down. I could clearly see the uneven borders and enamel and even hairline cracks in my teeth through the screen images. I assume I have been doing this for years but Dr. Chui is the first dentist to go out of his way to educate me on this. While there, I even decided to purchase a custom-mold dental guard. This product is offered by Dr. Chui's office. Dr. Chui had two options to choose from and even insisted I purchase the more economical option to see if I utilized the guard enough before purchasing the more expensive one. He was upfront, honest and not "pushy" in any regard. In two hours at Dr. Chui's office, I learned more about dental hygiene and my own teeth structure then I had learned ever before. I HIGHLY recommend Dr. Chui and his staff to anyone in the area looking for a well-mannered, thorough and friendly dental office.

I was new to this office after moving to the area several years ago. I went here because of the…read moregood reviews on yelp. The checkup and cleaning were excellent! The x-rays and full mouth 3D scans were very impressive. It was really nice to see the scans that were taken and the time Dr Freemantle took to explain everything that was going on. I'm going back very soon for another cleaning and check up.

Great . Waited only 10m. Staff was friendly and great. Got all muzzle rays cleaning and dental…read moreinspection done! Highly recommended

The woman in the front office, Kaelinn, is very kind and polite. However, everything else at this…read moreoffice is a mess. The dentist was pretty dismissive of my concerns at the initial consult for my wisdom teeth removal; I wrote this off as being due to my own nervousness about the procedure. Then, Limchaseng prescribed me medication that I was allergic to, and it took two weeks of (mostly unreturned) phone calls for me to get that straightened out. He claimed that I probably wasn't really allergic, and that it would be fine: I had to insist to get a different medication prescribed. The bigger issue, though, had to do with extremely shady financial dealings. The first thing I had asked was whether they accepted my insurance; I was assured over and over again that they did. Then, when I came in to pay the deposit, they did a complete bait and switch. They waited until I had paid $600 deposit, and then demanded an additional $3,000 dollars seconds later, and said they would not perform the surgery unless I paid it, claiming that my insurance was unreliable. When I questioned the change, Limchaseng came out and was extremely unprofessional, asking me why I thought it was okay to not pay him and why I thought it was acceptable for him to not pay his staff a living wage(?). This all happened 5 days before my scheduled surgery: I had already taken time off from work, as had my partner, and I really needed to have the procedure done on the scheduled date. Luckily, Novato Oral Surgery had an opening on that date - they were kind, compassionate, and professional, and took excellent care of me. My insurance came through with no problem, and the total out of pocket cost was 1/3 what Limchaseng had initially charged for a "deposit." Also, Limchaseng exclusively hires young women, and calls everyone who works in his office as "his girls." These women seem to be good at their jobs, but the way he refers to them is very odd and off-putting: adult women are not children. Strongly recommend everyone pay attention to all the negative reviews here and find a different oral surgeon!

My dentist referred me to Dr. Louie for a tooth extraction. I am a senior citizen, and have had…read moreextensive dental work throughout my life. My experience with Dr. Louie was one of the easiest and quickest procedures I have ever had! Dr. Louie was professional, courteous, and clearly expert at what he does. Every one of his office staff were also professional, knowledgeable and courteous. I highly recommend Dr. Louie for your dental needs.

I have received periodontal work from Dr. Hollander for over 20 years, including treatment for…read moregingivitis, bone grafting and 8 dental implants. All of this work has been successful, pain free and stress free. Recently I broke an implant crown that my regular DDS was unable to get out of my jaw. He suggested I see Dr. Hollander who did the work lickety-split. This man is friendly yet highly professional and his assistant, Peggy, is both skilled and exceptionally personable. I can recommend Dr. Hollander without reservation.

I lost an old crown and elected to have an implant as it was on top of a previous root canal. The…read moreextraction and implant were accomplished in one visit, in about one hour. It was the fastest and most painless tooth extraction I've ever had. Dr Hollander is professional, polite and efficient, his office staff is delightful and friendly. The implant is recovering nicely and the crown will be placed in 4 months (to allow the implant to heal). So far the best experience I could've asked for. Highly recommend.

Was referred to Dr. Kashef with a dental emergency. What a…read morewonderful kind and caring man! Dr. Kashef and his lovely staff explained every single step of my treatment to me. I never had a dental procedure done under anesthesia, it was perfect as I had PTSD from a previous treatment. The office is just beautiful... I couldn't be happier. Thank you Dr. Kashef!

In the past, I had a lot of dental phobia, so I was extremely nervous about getting my wisdom tooth…read moreextraction done. From the moment I walked in, the entire team made me feel comfortable and safe. The staff was incredibly kind, patient, and reassuring. Dr. Kashef did an amazing job. From the sedation to waking up, Hands down, I will always come back if I needed another tooth pulled. He explained everything so clearly, and the procedure went so smoothly that my fears quickly eased. I never felt rushed or judged for being anxious, and that meant so much to me. His assistants were super friendly and explained the process to me and made sure I was comfortable. Everything was so quick, painless, and relaxing that I didn't even know I was at the dental office. If you're someone who struggles with dental anxiety like I do, this is the place to go. I left feeling cared for, respected, and genuinely grateful for such a positive experience.