‼ ALERT ‼ Sushi Freak is OFF THE CHAIN! Eric, Jazmine, Starr, and the whole crew (including Felix and Mark) truly CRUSHED it! Not only did they rocket-ship online orders, but they SPOILED us with amazing customized care! Seriously, even when we were newbies navigating the menu! Eric and Jazmine were the MVPs, whipping up sushi burritos like pros and spreading GOOD VIBES. If flavor-fireworks are for your tastebuds and the most EXCELLENT customer service sparkles are your jam, then Sushi Freak is YOUR SPOT! Can't wait to dive back in! Amazing menu! Thanks so very much you all! read more

This used to be my favorite place to get sushi, but service has gone completely downhill. I stood in the line with no one in front of me for ten minutes. None of the employees acknowledged my presence, let alone asked me what I wanted to order. I understand that things get busy; I've worked retail and been in similar situations. But for no one - including the manager on duty - to so much as say "Hi, we'll be right with you!" is ridiculous. read more

This restaurants honestly awful, they tell their workers they aren't allowed to call out sick so your food is probably contaminated by some sick worker that is forced to be there, theres ants in the food area, DISGUSTING, I received foil in my food from a MANAGER and there are so many more things I could go on about, like how when I went in one girl sighed as loud as possible and started cursing under her breath. This place isn't worth it go to the other one. I have been going here for months straight and it's bad almost every time the only good workers that they have had the owner fires, I give up trying with this place they've gotten so many chances from me and they've failed me every time. They also have one manager writing fake good reviews which the owner admitted too. read more

Not bad for fast food style sushi. Is it the best sushi restaurant I've ever been to? No, but definitely satisfied my craving. I had the rock star roll and the crunch roll with a side of spicy mayo. The biggest reason for a star removal was how dirty the establishment was. There was something sticky on the two different tables we chose to sit at, and on the floor. Also, the employees could work on their customer service a bit. No one said hi or can I take your order so we stood there awkwardly at first. read more

Sushi Freak - Rock star roll in front, crunch roll in back - Sushi Bars Near Me - Las Cruces, New Mexico

The service here was really good and the employees are very patient and helpful, the sushi was delicious and I would recommend coming here if you're craving some quick sushi! Was going to get a poke bowl but that was really pricey, $7 for the rice and every scoop of fish was $5.25 you're out your mind lol the rolls are worth it though! read more

Sushi Freak - Spicy tuna roll - Sushi Bars Near Me - Las Cruces, New Mexico

I just walked in and the restaurant reeked of old fish!! The smell was terrible. I walked right out

Apparently employee was dismissed due to homelessness while making a good-faith effort to remain employed. This decision, along with Sushi's substandard accommodations for desert-area sushi, reflects negatively on my impression of this particular company. read more

Combo was okay, as was the California Roll. Miso soup was ordered but never delivered!The " bummer" was man was mopping with Fabalous . Never finished & left big mop bucke next to our table @ entrance next to our table the whole time we were eating. Along with table cleaning spray & rag? read more

While in Las Cruces, NM I came across this awesome sushi place! Food is super fresh, quickly prepared for you & taste is great. I totally recommend this place. I will be back :) read more

For a quick easy a sushi fix this is a spot to go to. Nothing like my old spots I use to have back home. But this can definitely do for now. Mi live the ambiance of the store is quite, clean, happy, and joyous when you walk in. Everyone is always doing something even when it's slow as heck. The service is quick and happy. They love checking in with you and seeing how the meal was and your day. The food for being considered a fast food place it's not bad at all I definitely take this over Albertsons sushi bar any day! read more

Sushi Freak - Crunch Roll (upper roll) Rock Star Roll (lower roll) - Sushi Bars Near Me - Las Cruces, New Mexico

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Food is great! Customer service is amazing Everyone is friendly ambiance is peaceful definitely a great place to go enjoy yourself read more

If you're in a hurry and like California style sushi it's okay in a pinch. It certainly isn't the quality you would get from a Japanese restaurant. They're not gonna blow you away with any of their rolls. It's similar, but warmer, than something you could get at a supermarket. read more

Time to update my review and I am not happy at all. I just paid $25 for a poke bowl and got completely ripped off. They skimped on the regular tuna and didn't even add the spicy tuna, eel, or the seaweed salad that I added to my bowl. It was mostly just the spring mix but my bowl wasn't even filled to the top. For $25 I expect enough food to at least get full. This was the worst poke bowl I've ever had. They lost a customer today and I was a loyal customer at one point in time. I'm livid right now. read more

I received an email from Square with a 10% off coupon for this Sushi Freak location and at first I thought this was fake because I haven't been to a Sushi Freak in years (why were they emailing me now?) and I didn't know Las Cruces had another location. I tried to place the order online and unfortunately ran into a number of problems. The website wouldn't let me schedule a pickup for today, it was only giving me the option to pick up tomorrow at the earliest. I applied the coupon code and it was verified but when I went to check out, the code was removed and the discount was deleted. The tax wasn't applied either, it was marked as $0. Apparently the website would let me proceed with a pickup for tomorrow and no tax but it was obvious to me that the site had issues so I called in my order instead. The person I was talking to was friendly and when I said I had a coupon code they seemed somewhat suspicious and asked where I got the code and when I said Square emailed it to me, they said it was fine. After I got my order total the person on the line asked me to pay over the phone and give them my credit card number. I asked why I couldn't pay at the restaurant and they said it was for accountability reasons and to make sure I actually picked up the order. I was hesitant but then they did a 180 and said I could pay when I picked up the order. The food would be ready in about 10-15 minutes. There was a lot of traffic so I arrived around 25 minutes after I called in the order. When I was paying, the staff were really apologetic about the phone conversation and they said they didn't want to pressure me into giving my card info over the phone. It wasn't a big deal but I got this weird vibe as if they were required to at least try to get me to pay over the phone but they weren't going to push it if I said no, which is what happened. I asked if they we're having issues with people placing orders and not picking them up and after a moment, the staff said "not at this location". I left a nice tip and was on my way. I ordered three rolls to split between myself and my friends: the Calamari Crunch, the Alaskan Eskimo, and the Dragon. They all tasted exactly the same as the ones at the Telshor location but these rolls looked like care and attention was put into making them. The to-go containers were made out of paper instead of giant plastic cases like I've seen before. Overall it was a decent experience. I had sworn off going to a Sushi Freak again but I may be coming back to the Lohman location sometime. Maybe not often because the prices are what get to me the most (the prices are all over the place but its an average of $12 for a roll and $13 for a sushi burrito). The online ordering website needs some improvements and hopefully they work out the bugs. The website address this location uses (https://sushi-freak.square.site) is different from the Telshor location (https://www.sushifreakonline.com) , just FYI. Edit: When I looked at the receipt that Square sent me, the discount was applied as "Law Enforcement/Military". read more

They missed the mark when it came to the food. The service was okay but they needed to improve the menu

I of the few good sushi restaurants in Las Cruces! The staff is usually friendly and very helpful in helping you determine what you might like ! read more

Super friendly staff. The sushi is fresh and well presented. Healthy meal just right on a hot afternoon. Thank you. I strongly recommend this eatery read more

Sushi Freak - Sushi Bars Near Me - Las Cruces, New Mexico

Sushi made fun, quick and easy. Really good and fresh sushi in a fast casual atmosphere. The staff is helpful and efficient and we are always satisfies when we go there. read more

I was surprised at how good this place was being that it has a fast food kind of vibe. Everything was really fresh and tasty. Don't have many places in town like this. So glad they put in the 2nd location. read more

We had an early dinner here. It was very loud inside, the music was pretty loud and not necessary. They helped guide us in what to order. My husband really liked his NM roll. Mine was just ok, it was hard to eat cuz it wouldn't stay rolled. It wasn't tight so each slice fell apart so it had to be scooped up. I was not so impressed and probably wouldn't return. When we left there was not an employee in sight, they hung out in the back the entire time we were there. read more

I would have given more stars if not for the safety concerns. The girl who made my food blew into her glove before putting it on. She asked me the same questions multiple times, it was clear that she wasn't paying attention to what I was saying when I was ordering. The sushi was fine, but I've had grocery store sushi that tastes better. read more

Finally popped in to try Sushi Freak. As my husband and I only eat plant-based with the occasional exception for cheese/dairy, it's slim pickings here in Las Cruces if you are a vegetarian. We LOVED that you can order any of the dishes at Sushi Freak with Tofu. They have a lot of dishes already designed for you but also you can build your own, which we did. We tried all three of their options: The Rolls, the Bowls, and the Burritos. We LOVED everything. It was all totally customizable, fresh and made by employees right in front of you with a smile. We have been here twice now this month, and both times have been greeted by friendly staff, who seem to genuinely care about their product and their customers. We highly recommend Sushi Freak, and it's worth remarking again, this is also an excellent choice for vegetarians or vegans. Sorry I did not take any pix. read more

The girl working was really nice and helpful. I've had sushi burritos a few other times in DC and this was 10x better in quality and flavor. read more

Sushi Freak - The girl working was very nice and helpful and the food was delicious. I've had sushi burritos before in DC and this was 10x better. - Sushi Bars Near Me - Las Cruces, New Mexico

I was not sure what to expect from this restaurant, walked in and noticed the cleanliness immediately. The staff immediately greeted us and were friendly, which made my decision to take my family here another positive experience! A group of young adults who left me pleasantly surprised at the level of customer service they provided us with, top knotch customer based service! Your food is made fresh to order right in front of you and you get to watch your sushi building experience from start to finish. The rolls were built well and held up to the chopsticks without falling apart while dipping in sauce. I would have added pictures to my review but I was excited to begin this experience that I realized my picture would not do this work of art justice. The rolls are beautifully made and the flavor exceeded my expectations! I have been to some other "high end" sushi restaurants only to be disappointed. Sushi freak did not disappoint! I was truly impressed at the freshness of the ingredients! Everything from the customer service, the flavor and experience were truly a high end restaurant experience! Give this place a try and you will truly be in for an experience that will leave you, and your tastebuds, satisfied in all aspects! Thank you to all the staff for the great food and amazing customer service!! read more

the people were very nice and funny had lots of fun. would 100% recommend and the food is great!

I had the most amazing experience here. Was greeted beautifully when I walked in the door. They made me feel so welcomed. First experience was nothing less than spectacular. The food was beyond amazing. The whole restaurant was extremely clean. I needed help ordering since it was my first time coming in. I would drive to El Paso for sushi but now since they've opened up I'll be saving gas. 10/10 recommend!!! read more