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    Sushi Nova

    3.6 (261 reviews)
    Open 11:00 am - 3:00 pm, 4:30 PM - 9:30 PM

    Order Sushi Nova Takeout or Delivery

    Sushi Nova Photos

    SUSHI NOVA ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Outdoor seating
    Good for groups

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    Recommended Reviews - Sushi Nova

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    Reviews With Photos

    Menu
    Alan R.

    I travel to Orland Park several times a year. I have reviewed this place before. Food is always very fresh and good. Staff is friendly. Love their AYCE menus I always stop here, but at my last two visits I have concerns with the front desk. Number one, it is tacky to hand write a new policy and tape it to the counter. Not a welcoming site. Use a computer, print it, add a graphic, frame it and place it up front. Second concern is the girl serving as host. I always sit at the bar. Last visit she stood at the desk on her phone the entire time except when someone came in or was leaving. Either she is a relative of owner/ management or girlfriend. I would fire an employee for such behavior immediately. This most recent visit she came into work and sat at the bar and on her phone either listening to a reel or blog. Phone so loud it over powered the music on the restaurant's speakers. I finally asked her to put in her ear buds, for I didn't want listen. She said she did have any, but would shut it off. How does a manager allow such behavior from one employee? I pray she is not the manager. GM or owner needs to coach this employee into a field where customer service is not the focus.

    5 rolls of sushi
    Edward E.

    There were a number of problems when we first entered the restaurant. First off the young lady at the front walked up with an attitude. I'm not sure if she was having a bad day or what the deal was, but that's not how you greet customers. My wife doesn't eat much so she was only gonna get possibly one roll and I was gonna go for the all you can eat, but then we were told that they changed their policy and they do not allow people to sit down unless they're either all getting all you can eat or they're all ordering off the menu that seems so ridiculous to me but still we stayed and went to our table. The music was so loud we couldn't even hear ourselves think and there weren't many people there and it was not Asian type music. It was just top 40. I did ask that they turned the music down and they complied which was good. The final straw was the sushi that I wanted to order which was not that expensive mind you was not included on the lunch menu. They were more expensive sushi rolls that were included, but I didn't want those so we decided to leave. I'm not sure when their policy came in to play but they just lost a $50 sale and we won't return.

    Very bad experience at Sushi Nova. They brought sushi first and forgot the soup and salad until we asked. The miso soup tasted watered down, but the worst part was the salad--I found TWO pieces human fingernail in it. Absolutely disgusting completely unacceptable. Staff took the plate right away from my hand when I show it to him I didn't get a chance to take a picture of it. He called another lady who works also there but didn't handle it seriously. They first offered only 10% off, then after waiting about 30 minutes, increased it to 20%. I couldn't continue eating after that. Felt like vomiting after what happened so nasty and disgusting. Completely unacceptable hygiene. I won't be coming back.

    We went with a Spider Roll, the Sapporo Roll, a Dragon Roll, The Chicago Roll and a Rainbow Roll. All very good.
    Chris E.

    If you're not interested in really putting away some sushi when you visit Sushi Nova in Orland Park, you probably want to stay away from their all-you-can-eat menu. However, if you're like me, and you visit with some big eaters, then their all-you-can-eat menu is well worth the value. It's not the cheapest, but they include a nice selection of specialty rolls on the AYCE menu that sell for $14-$15 dollars on their own. The inside is clean and very contemporary. Our service was excellent. The appetizers and rolls we ordered were all served promptly. They aren't doing anything groundbreaking here, but if you go in a for a late lunch, you pay the lunch pricing, and as long as you bring your appetite, you can't go wrong.

    Edamame
    Arkadiusz S.

    This is great all you can eat sushi restaurant. The selection of specialty rolls, and house rolls is great and the serving size is very generous. They don't have a kids menu but have some a la cart items like fried rice that my daughter enjoys. There is a liquor menu. All you can eat includes small selection of mochi ice cream. Service was fast and very pleasant. The main dinning room is great but doesn't have much of light. The back room has this weird led light that makes everything too bright. Hoping this is just temporary and more inviting lights will be installed. Overall, great experience. We were celebrating my son's birthday the last time we're were here and the server came out with an ice cream desert and a candle.

    Dragon Roll Volcano Roll
    Kiara A.

    First time at this location.. the one in Westmont has pretty good food too (even tho their service at that location is 'sometimey') The food here was alright. We did the all you could eat & ordered from that menu all night. Calamari was too chewy for me. Miso soup was fine. Service was fine. We'd probably go back & get sweeter tasting sushi to try

    Awful experience here ! The manager is rude and they pick and choose who they want to serve in a timely manner the only thing that came to us in a timely manner was the water. One of the drinks that we had came to us after our food was served We had three small plates, no silverware no chopsticks no napkins We had to repeatedly call and look for our waiter or some server to bring us the sauces that go with the sushi, fresh menus, pens, to top everything off. They brought the sauce, the spicy mayo, and it had hair in it. All of this when you go to have dinner with your family is exhausting instead of enjoyment. We could not finish eating because of the long wait the baby had finished her food and wanted to run around. I don't even make comments but the behavior we endured here today was awful and rude

    Spicy Tuna Roll and Boston Roll
    Callie C.

    Sushi was tasty. They have an all you can eat option for 29.99 per person, which is great. The place was packed with all sorts of guests, large parties, teenagers, couples and the sushi was flying out of the kitchen. We had the jalepeno bombs, which were okay. They felt very greasy and heavy fried for Japanese food compared to my previous experiences. The Spicy Tuna and Boston roll were tasty. Not the best I've ever had, but definitely worth the visit. We'll be back in the future.

    Carpet

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    5 months ago

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    Skyler K.

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    1 month ago

    Never come here. Terrible service. Ridiculously terrible service. Very bad ambience food is not even good. Go somewhere else.

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    10 months ago

    AYCE was delicious, service was very good, good value for the money. The restaurant is clean and well kept. We would definitely recommend.

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    1 year ago

    We tried sushi nova for the first time and we were not disappointed! everything we ordered was delicious

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    Sushi Nova Reviews in Other Languages

    Ask the Community - Sushi Nova

    Do you still have Chinese Buffet?

    i think so!

    Do you offer gluten free options?

    i think they do but you can ask in advance to ordering!

    Who can I contact in ownership regarding customer service?

    Depends if your going to complain or say good things. If its the first one, save your comment because its your opinion but at the same time your opinion could bring this amazing restaurants rating down

    Do you guys fry your tempura in pork/lard?

    We use vegetable Oil

    View All 5 Questions

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