A lot of mixed reviews about Changs since it's a chain, but honestly it was pretty good when we stopped by. The atmosphere in the restaurant was upscale, good for adult birthdays or award ceremonies. The black pepper filet was the highlight, and had really good flavor plus was tender. All other food was solid, but nothing that blew us away. Service was also steady while we were there, and our server made sure we were taken care of at all times. read more

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We wish our group had a good experience but it was terrible service. The restaurant was not that crowded so I can only imagine if it was more towards the evening or lunch time rush hour. Our waitress was kind and sweet first off but the service in general was just so slow. A very long time to get drinks. We ordered food and almost waited over an hour. The kids meals took the longest then the adult/lunch portion meals. The food was bleh and not so flavorful as it was before years. We really were so disappointed with how long the experience for lunch that it took. Again, the server was nice but the kitchen was not efficient and pushing food out fast enough. Likely will not be returning again. read more

Sunday night @ 5 pm. Restaurant is virtually empty. Service was adequate at best. Slow approach, cold/aloof server. Slow on getting drinks, but food came out lightning fast. Delicious and piping hot. Ordered sesame beef, chicken fried rice, chicken lo mein, and teriyaki beef. They were all delicious. The two beef dishes were pretty small portions, especially considering they were priced in the mid $20's. The rice and lo mein portions were more generous. Food: 5 stars Service: 3 stars Value for $: 4 stars Will return, but hoping for better service next time. read more

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Celebrated here last week after my son's 8th grade graduation. The restaurant is really pretty with Asian theme like decor. I enjoyed the nice outdoor patio seating, where we sat. Staff and waitresses were pleasant. Debbie was very humorous and welcoming. Far as the food, it was really just ok. Nothing so spectacular. I had the orange chicken and fried rice. It was a little dry and maybe to much glazed used. It wasn't the best I ever had but also not the worse. .... .. MEH read more

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The worst PF changs Ive ever been to Be prepared to wait 2 hrs for your food The manager doesn't care at all, not accommodating at all. Such a joke Do yourself a favor and make a reservation anywhere else, literally. read more

Food is always solid. Mongolian beef, lettuce wraps are great. But service was odd our server, won't say his name as maybe he was having a bad day, but he was super short and just very quickly throwing things down and rushing us a bit too much. Didn't care for that and all and for a place who's competing with Wu's House down the road. Which is much better. read more

We stopped in this PF Changs on a Friday night at 7 on our trip to Chicago. We had a party of 3 and were excited when the host was able to seat us almost immediately in a roomy booth. The decor of the restaurant was the typical classic Chinese design mixed with some modern elements. Our waitress, Julia was super attentive and very friendly. She made us very comfortable and was quick to offer suggestions for entree ideas and drink selections. We ordered the lettuce wraps (delicious), brussel sprouts (even better), orange chicken with fried rice (good), miso salmon (very good), boba tea (my daughter loved) and hot peach ginger tea (excellent). Overall fabulous dinner! read more

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This was my first and I believe last time trying this restaurant. I didn't have extremely high hopes but I expected it to be some steps above say Panda Express. I'm here to tell you just go to Panda for better tasting food at a fraction of the cost. The food was just not good, everything lacked flavor and was just insanely sweet, like diabetic sweet. Small baby shrimp cooked to rubber band texture and mostly breading dried out chicken. No amount of at home doctoring could save it, we ordered 2 lunch specials that were still overpriced for quality, taste, and portion. Neither of us could finish the food, you know it's bad when you have to throw it away. I expressed my disappointment on a feedback form and I was quickly contacted by a manager who apologized and refunded the meals. I'm thankful for such a speedy resolve, the 2 stars is for that interaction. read more

P.F. Chang's - Chinese Near Me - Orland Park, Illinois

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Ordered takeout because the holidays are draining! Hoping to have decent food that remotely resembles what I remember from this restaurant from years back. That went out the window quickly when I got home and opened the food packages. Mongolian Beef should be renamed to crispy mystery meat nuggets that are more beef jerky than anything else. Flavor was not there. Ok, the lettuce wraps are always banging , but those were served with what I can describe as left over Romain leaves . Not iceberg, as ordered. Puny lettuce leaves with no crispy refreshing crunch. Noodles, bland. Rice, dried out. Hopes and dreams, crushed. Extremely disappointing and for $60, not coming back. read more

P.F. Chang's - Lettuce Wraps. More like lettuce nachos - Chinese Near Me - Orland Park, Illinois

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This is a chain restaurant, of course so nothing too much to say. Place was clean and very empty. There were not a lot of people that were eating lunch. Food was pretty tasty, but obviously very salty. Their egg drop soup was not that great at all. I ended up taking it home and even my husband didn't like it. He likes pretty much everything.They gave you a decent amount of food for the price and it was not too bad, but I probably wouldn't go back. read more

I've been to the P.F. Chang's in Orland Park many times. I have one complaint.....they did not have the mango iced tea which I absolutely love. They said they haven't had it for weeks my goodness it's time to get that. My server was Matthew. He was definitely on the ball. He thought of everything ahead of time when he brought my regular iced tea he had a glass of ice in his hand. I didn't have to ask for it. He came just the right times to ask if we needed anything. My friend and I had the Mongolian beef definitely delicious. We had the chicken lettuce wrap for appetizer not only delicious but hot. I know other restaurants do those, but P.F. Chang's are the best. The food was delicious. Our service was excellent and it wasn't too cold in the restaurant. Couple of ladies could not ask for anything more. Thank you, Matthew. You did a great job.!! read more

Over priced, Service was horrible and the food was so disgusting. Will never go back so disappointing, especially when they weren't even busy read more

Food was amazing,Meagan was amazing,we went there to celebrate our 47th anniversary,everything and everyone were wonderful,best food we have had in a long time,had the chef's special,egg drop soup appetizers and entrees all amazing.The eggrolls lettuce wraps and crispy honey chicken were so goodhusband had beef and broccoli which was delicious,the Meagan brought out a complimentary dessert with a sparkler for us,Thank you for a great evening also my sizzling dragon margarita was top notch thank you from Bruce and Cindee read more

P.F. Chang's - Chinese Near Me - Orland Park, Illinois

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Yeah don't bother ever placing an online here ever. Doesn't matter if you place it for 3 hour early they will still never ever have your order ready in time. Their kitchen is an absolute mess filled with chefs who don't know that when an order is set to pick up at 5:30, it should be ready at 5:30. Not 7. And the host stand is a joke too. The entrance is surrounded with people standing waiting for their online orders. The management is no where to be found read more

Dennis! This server is amazing! The food was hot and delicious, the restaurant was very crowded, served in an a timely manner, the restaurant was clean! Thank you read more

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It's been almost 10 years since we've been here, but I can't say we'll be coming back. I will start with saying that I realize a business fails from the top down. If management was aware of the lack of training, or even walked around to see the state of the restaurant and how unappealing and distasteful the dirty plates and servers who are distracting the bartender from doing their job with side conversations, our experience may have been different. The food was just okay, would rather put my money elsewhere. We came to the bar to eat and wow was that a mistake. We were the only ones at the bar, and another couple came after us. The bartender asked what we'd like and never made the drink and made the couple next us whole order before ours. Then he took their food order. I am very patient and always give the benefit of the doubt, but the various other servers that walk this place and don't have the m ethic to help out and would rather have side conversations is incredible. Our apps were served with no plates so we just shared the plate they were served on. Later, I ordered another drink that never came and this was the point I was completely done. It's sad, but I cannot see this place lasting much longer. Service awful... the 3 is just for the food being... okay. read more

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The place was really quiet for lunch on a Saturday. We don't live in the area but when we come to Orland we used to like coming here. I walked in the door excited to get the vegetarian lettuce wraps as they were always my favorite and I was glad they were still on the menu..... but when I got them I was super disappointed Apparently they changed the recipe and the tofu pieces are larger and softer.... I liked when they were small and almost grilled and they served it with romaine lettuce instead of iceberg---- it definitely did not taste as good. My husband had Mongolian beef and said it was good but a bit salty. I will say our server was wonderful though. I just don't see going back anymore because my favorite dish is not there anymore ...... oh well "change is good" right? read more

Kids (or toddler) chicken teriyaki. Definitely not a good ratio of rice and chicken. It was good, but the amount of chicken is RIDICULOUS! read more

P.F. Chang's - Kids chicken teriyaki - Chinese Near Me - Orland Park, Illinois

Orland Park location is our favorite place to dine. For our main dishes we ordered our usual Mongolian Beef, Chicken Pad Thai, Chang's Spicy Chicken, and Korean glass noodles. For appetizers we got the chicken lettuce wraps and egg drop soup. Our favorite is the Mongolian beef and lettuce wrap. They also have many dishes that can be made gluten free and very accommodating for food allergies. Restaurant was clean and service was good. This is also a nice place for celebrating birthdays and other special celebrations. This location is very busy on the weekends and reservation is recommended. Thank you read more

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Maybe an upscale version of Panda Express. But food and drink was good. Rice was a bit undercooked.

We had a birthday party last weekend for my cousin's birthday. Last time I was there I ordered the Mongolian Beef but wasn't happy with it even with more sauce, this time I ordered the Lettuce Chicken Wrap, and it was delicious and a good portion to boot. I also ordered a second appetizer, the Dynamite Shrimp tempura-battered, tossed with a sriracha aioli another good choice. My sister ordered the Green Beans, they're tempura battered with spicy dipping sauce. The order was so big you need to ask for another container of dipping sauce. They give you a dessert for your birthday which I thought was a nice touch. My sister ordered an off-menu item called Filet Stuffed Wontons, she said there were a few without anything in them plus she didn't like the very spicy sauce that came with them. BTW, you will be charged the full price for coffee refills. read more

I ordered the Sesame chicken, it was delicious! It kind of of tastes like a less spicy General Chow chicken. I always wanted to try it here and so glad I did. The Mongolian beef is always great and appetizers are good. If you do get it delivered through one of the services, it always comes securely closed. read more

Only been 2X and had the Mongolian beef both times! But everything else has been great too, even the "craft cocktails" read more

We had the most amazing experience this evening at PF Changs! There was a wait for the dining room so we sat in the bar area and they didn't miss a beat! Our service was top notch! From our server Johana to our bartender Antonio we were completely taken care of. Apparently the kitchen had a wait. We couldn't tell. It was a well oiled machine and it was truly the best way we could end 2024! Thank you to the staff at PF Changs for making our dining experience memorable! read more

P.F. Chang's - Pink Lotus Cosmo - Chinese Near Me - Orland Park, Illinois

Service was nice! Food was trash. Tasted greasy. The lettuce was wilted and the crab wontons tasted like they were frozen previously.

We ordered takeout twice in the last month. Once I had the teriyaki chicken and the meat was either overcooked, precooked or just really bad quality. I used to love this place. Also ordered the fried rice and there was almost no egg or vegetables in it and maybe they used one packet of soy sauce? So rather than just never eat there again I asked for a credit which they gave. This time I ordered the teriyaki beef. The sauce was delicious but the meat was terrible quality. I think they have switched vendors or went to precooked meat. I'm done. It was terrible. read more

This was my first time coming to this restaurant and I must say I was very impressed. We ordered the pan seared potstickers or dumplings and those were pretty good definitely different from what I've tried before at other places but still very tasty and they had their own little mix of a sauce that you can add on it. We ordered the lemon drop martini perfectly chilled and very nice. I'm a little weirdo so sometimes I make customizations to my food so I got the sesame chicken with no sesame seeds because I don't like sesame seeds and let me tell you this meal is phenomenal all I can think about is just going back to eat it again. My girlfriend got the ginger chicken and that's all she orders when she goes this wasn't her first time. Thanks for the great experience definitely will be back and maybe I'll try some sushi next time. read more

P.F. Chang's - Sesame Chicken - Chinese Near Me - Orland Park, Illinois

We came in on a Tuesday night. The place was DEAD. Waited at a table and no one came. Finally flagged our hostess who said she would send a server. Who never came. Finally got up and went to the bar thinking we might get better service there. Nope. The bar was FILTHY. Bartender didn't acknowledge us and was moving as a snail pace. We finally got up and left. This place needs a serious management upgrade. read more

We ordered dinner online at 6:25 pm and the order stated it would be ready at 6:40 pm. At 7:00 my husband calls me saying the order isn't ready but the hostess said it's coming up. At 7:20 pm, the order was still not ready!!! Almost 1 hour after I placed the order. My husband said it wasn't overly crowded, but even if it was very busy, this is completely unacceptable. We cancelled our order and got dinner somewhere else. read more

Came here for dinner with the girls and happened to run into a few old friends at the same time. For appetizers, we ordered the dynamite shrimp, crab wontons, and shrimp dumplings. Considering the portions are huge, we ordered the orange chicken, which was a little too spicy, and the pepper steak to share for our entrées. We also upgraded our sides to fried rice and lo mein noodles. I couldn't resist ordering their chocolate cake to go. As always, the service was great, and the ambiance can't be beat. read more

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I went to the Orland location to have a birthday lunch with my sisters. I usually love PF Changs, but like a lot of places, I think it may be losing its appeal. The first thing we noticed was how sticky the floors were. I stood in the same spot for a moment, and when I moved my feet, there was actually some effort needed. Yuck! The bathroom floors were the same...extra yuck! The staff was nice, as usual! We opted to sit at the bar ( required for happy hour specials). The bartender came over immediately and took our drink and appetizer order. The drink was phenomenal! My sisters went for a second drink. The crab wontons were exactly what they were expected to be (just ok for me). The three of us all ordered something different...our respective "go to's". My sister noted that the tofu in the veggie lettuce wraps was chunkier than they have been in the past, and she didn't prefer that. My other sister ordered the Miso Salmon and thought it was really good. The temperature of the salmon was perfect. Now for mine...I only ever order the Singapore Street Noodles. The first thing I noticed is that the portion size was smaller than normal. I even asked if it was a lunch portion, and the bartender told me it was not. The next thing I noticed is that there was literally one piece of chicken in my shrimp and chicken noodle dish. I mentioned this to the waitress, and she insisted on taking the whole thing back instead of just bringing more chicken, which I appreciated. When the new dish came back, it was noticeably different. It had a little more chicken, but it had some toppings on it that the previous one didn't. It looked much more inticing. I HATE THE INCONSISTENCY! I want to know that I'm getting the best the first time, without having to complain. The portion size was still small, but the taste was satisfactory. Since it was my birthday, I got a slice of cheesecake on the house, which I thought was nice and realized some places have stopped doing this. This visit definitely had its pros and cons. read more

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Since when does PF Chang's not give napkins with your food order to go?!!! And I go out my way to provide a tip!? The lady at the check in desk says they don't give our napkins! But she obliged me by going to find a whole stack?! As much as I like PF Chang's.. I must say I'm disappointed. read more

Your new program is complete BS! I hate your new program - here's why, before we were able to accumulate points now anything accumulated must be spent w/in 30 days! This really sucks! I've enjoyed your restaurant for many years but on my last visit - not so much! Your "happy hour" from 4:00 to 6:00 was great but as long as you're eating in the bar area and not other tables. In the past this never made a difference but in Orland Park Location it "changed"? My wife was entitled to a free dessert since this was her "birthday month", however, because I used my email and phone on this new program, she lost out on this! read more

I visited this location on Oct 12 with my twin brother for our birthday. This was our first time visiting a PF Chang. We arrived around 1pm and was quickly seated. The first thing I noticed was how dirty the appetizer plates were. They just sit on the table and apparently are never cleaned properly or wiped free of dust. Then our waitress Miracle introduced herself. She was friendly and personable while she explained the menu. She handed us the most disgustingly dirty menus I've ever seen! Normally I can look over a little dirt but this was ridiculous. We ended up moving the table next to ours because the one we were seated at was sticky and gross. I informed Miracle of the table and menus. She apologized but never handed us clean ones. We ordered and was told the portions were big, they weren't big at all. My salt and pepper prawns were swimming in oil but the fried rice was good. My brother liked his food too. My appetite was ruined because of how dirty this establishment was. We only stayed because we had a gift card or we would've left and went to another cleaner restaurant in the area. I don't get it because there was barely anyone there, just no excuse. I spent $90 and it wasn't worth it at all. I won't be returning. read more

P.F. Chang's - Dirty dessert menu - Chinese Near Me - Orland Park, Illinois

Not at all impressed with this restaurant. I ordered Thursday night to go with a pickup time of 7:30 pm which they selected the time for me to arrive. I arrived on time only to be told that they ran out of rice. What restaurant that serves Chinese food runs out of rice. So I patiently wait an additional 20 minutes for my order. They have a high price point. Unfortunately my food was average at best. I had several dishes but the only one that stood out was the pepper steak it was tender and flavored well. Their price point does not match the culinary flavor of the food or their customer service. This restaurant is a pass there are too many other delicious options in the area such as Rising Sun in Mokena or Wu's House in Orland Park. Don't waste your time here. read more

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False advertising. Soon as you walk in, there's a sign saying happy hour 3 to 6 special prices on liquor and then half price on appetizers. Asked the bartender if this is true and he had no clue. Got charged full price. Told manager. She blamed corporate. Quality of food was lacking. Service was lacking. Will never go back. read more

I was disappointed by the food here and lack of flavor. I really thought the food here would be worth making the trip to Orland Park, especially because P.F. Chang's is a pretty popular brand and well known. Their food tasted like any Chinese frozen dinner you could buy from the grocery store. The only redeeming quality was their service staff and their cocktails. Their prices make it seem like they are trying to be an upscale restaurant. Out of all the great food options in Orland Park, I wouldn't even think about going here again after trying their food. read more

Not sure if its a corporate business model or just specific to location , PF Changs has redefined portion control and quality of meals make it a not so great dinning experience not sure if they are reusing people left over or doing reheats from yesterday but wow for 3 people and 100 something bucks an all around crap dining experience Side note staff is attentive and polite table next to us was dirty pretty much the entire meal and the table we sat at had some funky stickiness to it I get it good help may be hard to get and keep but this establishment is off our list and not sure if it will be placed back on anytime soon read more

I was in the restaurant several months ago with a friend and seated at a table and that the seats and the table were sticky. We asked for another table and that table and seats were sticky, we also noticed the floor was sticky to. read more

It's definitely not what it used to be. The service and the staff were excellent but the overall feel of the place was dirty. When we walked in, we were greeted immediately. We were sat immediately as well. The hostess was very friendly. We did not have to wait very long for our waitresses either. We had two because one was being trained. They were efficient, friendly, and very accommodating. The food itself was good. I had asked if they could make sure there was some heat to my dinner, and it came with just the right amount of heat. I was impressed with that. The overall flavoring was good. I think it could have been refined. no complaints on the time it took for our food. It was very timely. just a note: There were very few people in the restaurant because it was a weeknight . I am not sure how service is during a busy time. My mixed drink was plain weird. How a jack and coke can resemble neither Jack nor Coke is a mystery to me. There's something about the atmosphere in the restaurant that makes it feel greasy/dirty. I think I would have given it a five star review, but for this and my drink. Overall, the experience was a good one. The staff were great and the food was good. I would recommend try it for yourself once and see how you feel about it. I'm undecided if I would go back. read more