Went here about a week ago and for the most part, really enjoyed our food. Ambience and decor was nice. Food was awesome. We had several rolls, some apps, and some sashimi. Now if it was based just on these attributes, I'd give 5 stars - however - first the waiter while bringing our tall glasses of cold water to our table, he dropped a full tall ice cold glass of water on the table, which all went in my lap, on my shirt, and all over the table and floor. The staff rushed over to clean up the spill and put us at another table - but didn't give me a towel to dry off, didn't offer a free beverage, app, or anything, and we got a full bill. Only an apology. We also felt we were very rushed. Sorry - because of these problems - Sushi Palace only gets 3 stars. read more

Sushi Palace - Some of our awesome rolls !!! - Japanese Near Me - Orange, Connecticut

Today was an adventure at Sushi Palace. When we entered it had a rating of A and when we left it had a B. Literally, the inspection grade changed while we were sitting inside. Although the food was well prepared it took about an hour for us to get the sushi order. A different party received our order and had I not said anything to our waitress they would never have prepared our food. No one apologized or addressed that there was an issue. Overall servers were very rude. We also received an incorrect roll and several kitchen items never reached our table. We have always enjoyed our visits to the Orange location but after this experience we will not be back. read more

It's really unfortunate this place was such a let down. Portions: extremely small. Placed two orders and *both* time they brought out LESS food than we ordered!? Timing: spent an hour between each order waiting. On the second order we put our ice cream order also knowing how long it would take. They never brought us our ice cream... Quality: each roll is stuffed with a ton of rice and vegetables (Half of each roll was literally cucumber) that the main portion of it (crab, shrimp, tuna, eel) is nonexistent; you can't see the main portion and can barely identify it when eating. Price: $19 per person...for this type of service and low quality? Definitely not worth it. Wish I could be giving this place 5 stars. read more

We are rapidly becoming regulars at this establishment. Why? Great value, great sushi and amazing variety. Found this place on Yelp when we were searching for a decent all-you-can-eat sushi establishment. If you are looking for a place that offers a wide variety of sushi and Japanese cuisine, then this is definitely the spot for you. We started our meal with Green Tea. The waitstaff was very attentive and were always prompt with refills. Placed our large order for approximately 10 rolls and it was at our table in an impressive amount of time. Not only was it fresh and professionally prepared, the presentation caught us by surprise when they delivered all the food in a large ornate tray that was placed on our table. All the food here is ordered by checklist, so you indicate the food you want and the quantity on the list and it is whisked away to the kitchen. For $20 a person for unlimited food, this is an excellent deal and its shows, as the place does get quite crowded. Be sure that you order appropriately, as they do charge for wasted food and it is easy here to have eyes that are larger than your stomach. Once we ordered dessert (green tea ice cream), they are quick to bring out the check. They don't mind bringing you more desserts, just let them know you want to hang out and would like more desserts, they are usually happy to oblige. This is a great spot if you are looking to go hardcore and are serious about your sushi. I would advise against coming here on a late night romantic date, as people do bring their children here and there are sometimes less-than-classy people that frequent the establishment (college kids doing pranks on each other at the table, little kids getting upset at the table, etc.). When you are looking to treat yourself to never ending sushi and feel amazing all day long, this is the spot for you. P.S. GODZILLA ROLL!!!!! (try it, you will thank me later!) read more

Would have been a 5 star except their service was annoying. This is the second branch, the first is in Hamden. Much bigger place, comfortable. Happy to report that the sushi quality is exactly the same. Fresh, generous, and tasty. The rolls are a balanced mix of rice and filling. Enjoyed all these very much. So far any choice I've made here was good, so don't be afraid. However- Despite what you write on the order sheet, they serve less. It's annoying. My guess is to try to stop wastage and maximize profit while you lose your hunger pangs from waiting? Don't offer to serve much as you want, then try to manipulate the customer. As expected it wasn't enough, we were all forced to re-order the missing sushi and rolls and wait. Ruined an otherwise good experience. read more

Went here on a stormy night and it was 80% full. It's one of those places where you fill out the sheets and they make it as you order. There are both warm dishes along with a big assortment of sashimi, sushi, and specialty rolls. Service was ok, but they were constantly filling up soy sauce bottles so at one point in time, we lost our soy sauce! they eventually brought it back. They came by to ask if we wanted anything more but we had ordered a huge amount and was super full so only ice cream to end the meal. Ice cream was the normal assortment of green tea, vanilla, chocolate, strawberry and red bean. The shrimp tempura had way too much breading (not recommended).They were quite stingy with the tempura sauce but i'm sure they would have brought more if we had asked. The red snapper teriyaki was delicious. The specialty rolls were on the small side which were ok. I just wished the spicy tuna was spicier and there was more fish. Without drinks and after tax/tip, it was ~$24 per person. Not bad for a tremendous amount of food. definitely quantity over quality. read more

I just moved back to CT from California - and one of my concerns was ... where the heck am i going to get good sushi!! (weird that that was a concern). My friend brought me to this place - and I have to confess that any time i hear 'all you can eat' , i get a little nervous, but i was willing to give it a shot! This place calmed all my nerves - the food is AMAZING! They have unique rolls that are insanely delicious. As it mentions - it is all you can eat. I always start with miso soup, which is amazing. Then come the rolls. I have tried many of the different rolls that they have to offer and they are all really good. Great atmosphere, great employees, great food. A nice gem! I'm so glad that I went here - i've gone here twice already and can't wait to go again! read more

I came in here starving, hadn't eaten anything of substance all day and that may have been my downfall in conquering this AYCE joint. Stomach couldn't handle it. When we arrived the dining area was completely full and we had to wait about 10-15 minutes for a party to clear out. When we were finally seated we went to town on the menu checking off multiples of all our favorite appetizers, starters, rolls, and sashimi. We had miso, tempura, gyoza, rock shrimp, salads and everything else you want to order when getting sushi but are too cheap to want to ask for on a regular basis. When the rolls finally did come out, it definitely wasn't all that we had asked for. They seem to pick and choose the amounts they wants to give you, If you say two of one roll, they'll give you one, or even leave off rolls all together. I guess thats the bad time of eating with your eyes here. You mark up the entire menu right away, and you fail to get all you asked for....which is probably a good thing. My guess is they've run into their fair share of wasteful patrons. Last on our long list they brought out the sashimi, which im always disappointed by when the accompany it with too much rice, nobody wants that, and i WILL hide it in my napkin. We, and by we i mean everyone else at the table, moved on to desert and udon and whatever else their hearts and stomachs desired. Its difficult to nitpick at AYCE style food, like a buffet quality is going to take a hit when you produce quantity, however, the real disservice at this establishment lies in the service. I truly felt as though me eating at their restaurant was a burden to the staff here. Anytime we would ask for more wasabi, ginger, water, or even a missing/wrong item (which is their fault!) we would be looked at with scorn. Granted it was a weekend and they were very busy, nobody should ever make their customers feel like a burden. Its sad that service knocks places down, i'll return when feeling gluttonous and large, however praying for better service. read more

Went here again today! LOVE! Ordered tons of food. Edamame, fried calamari, chicken skewers, chicken teriyaki, chicken katsu, vegetable gyoza, salad, pink lady roll, rainbow roll, and a few other rolls. WOW. so good! read more

Sushi Palace - Japanese Near Me - Orange, Connecticut

Four stars for fast service. We were a part of two and was seated quickly around 7pm. Plenty of parking spaces because it's in a little strip mall with dsw, tjmax etc...so you never have to worry about parking. Food selection is acceptable. Im from NY so sushi selections are usually more than what they have here, but TASTE wise it's similar. Unlimited sashimi was great. They come in think cub shapes. So order a bunch if you love sashimi. Sushi rolls were alright. Most of them was spicy tuna/salmon with this and that. Nothing really said "wow". The soft shell crab was questionable. Hot entrees were good. Miso soup was spot on. I have went to a few places in CT but it's always too salty, but this place made it just right. The grilled squid was yummy. The shumai was your typical frozen packaged ones. The gyoza was good. The shrimps comes in a stick and is crunchy. I think if anything I like their hot food more than the sushi. Other things: one bathroom. I would think places would have at least two for each sex nowadays. Would come again to satisfy my sushi cravings. read more

I LOVE THIS PLACE! I go here often and the food is pretty consistent and delish. It's clean and food gets to your table fast. I generally do the ALL YOU CAN EAT special. read more

You have to go in knowing it is unlimited sushi for a fixed price. So don't go in expecting elaborate presentation and white glove service. Expect a place to be busy (at least on a weekend night), lots of activity, and a not so attentive wait staff. Once you get past all that, then it is very much worth it. The portions are small so when they bring you your plate, you almost want to place another order into the queue. I'm giving it 4 stars because you can't compare this to a high end sushi place. Totally different. read more

Sushi palace is one of my favorites. All you can eat sushi for $25. It's so busy that it's always fresh. Nothing fancy but a good meal at a great value. They have some beer and saki and wine, which isn't much to write home for. But the sushi sashimi are always good. Go on an empty stomach read more

Sushi Palace - Japanese Near Me - Orange, Connecticut

Say all you want about all-you-can-eat sushi and what a trap this is. I absolutely love sushi palace, and this location is my favorite. Here's why: - $20 covers not only sushi, but sashimi. You can order pure slices of fish and avoid the rice trap that usually comes with all you can eat sushi, which is a HUGE boon. Even the non-sushi/sashimi dishes are super reliable and yummy. Try the shrimp tempura, katsu, grilled squid, edamame beans, seaweed salad, and miso soup. Don't forget green tea ice cream for dessert. - Quality is impressive for AYCE. I've never gotten sick from coming here, and I've been here at least a dozen times. - For once, you don't get gypped on your orders. Sometimes we've noticed that things we've asked for are not fulfilled. The wait staff doesn't give unsolicited explanations, but if you ask it's usually because they're out of that particular fish that day. This usually has happened with yellowtail. - Extra ginger? You got it. Soy sauce with low sodium? That too. Green tea? Infinite refills. It wouldn't be AYCE without all the trimmings. - You burn the calories you've just eaten from AYCE from the energy you will put into flagging down the wait staff for more water, another order, etc. While the service could be better, the restaurant is still absolutely worth it. The main downside? Be prepared to food coma for the rest of the day. Also, I like this location better than the Dixwell one; the fish is fresher. Brave the slightly sketchy-looking exterior and enjoy the world that has been opened to you. read more

Sushi Palace - Nigiri sushi and an assortment of rolls. Avoid the deep-fried abomination in the upper center of the photo if you can. - Japanese Near Me - Orange, Connecticut

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The customer service is terrible. My family and I ordered a dish of sushi and we waited a half hour. We ordered a second time and again we waited 30 minutes. A waste of time and money.... The waiters and waitresses didn't come to our table for a long time. They said to wait for a few minutes for our order to come out but 20 minutes later...nothing. Horrible customer service read more

Walked into Sushi Palace on normal Wednesday evening with 3 friends, and we were all in the mood for some sushi rolls. Place was about half full, but felt barren considering the random layout and sparse/questionable decorating (I was staring a devilish mask for the entirety of my meal). We get right into making our choices on the pieces of paper for the all-you-can-eat, which did have a strong variety of choices. Had some hot sake with a Miso Soup to start, which came out essentially instantly. Fairly standard, mediocre house Sake, but for $5.50 that's totally fine. I think my qualms are mainly set on the quality of the sushi, which was average. Average is acceptable for an all-you-can-eat "Asian Fusion" restaurant, but the rolls were all so cumbersome with the rice that there wasn't much enjoyment in the food, aside from the variety. They make it very clear the ratio of the fish to rice wrap is going to be skewed to a questionable degree, and the fish itself is fairly bland and forgettable. I'm currently dealing with minor stomach issues the day after coming or else I wouldn't have knocked the overall experience so much, but I've been a digestive disaster ever since eating there last night. True, without testing I can't determine causation, but the correlation can't be denied. TL;DR Food:7/20 Service:6/10 Experience:2/10 Overall: 2 Stars, questionable quality, mediocre taste, and lifeless feel overshadow the fine service effort. read more

The food is great here. I was disappointed in the service though. The wait during the week isn't terrible but the weekends is horrible. When you order 5 of one item. I would expect 5 orders of that same item. It would also help if the staff cold speak English, or unless they are acting like they don't understand.. Not sure.. Describing what I wanted 2-3 times is just not acceptable or getting the wrong thing read more

I love coming to this restaurant!! The fish is so fresh! There is a ton of variety and the special rolls are very creative and the presentation is very pleasing to the eye. The ambience is casual but it fills up on the weekends so definitely get there early! Definitely order the tiger and phoenxille roll! read more

I repeat: Do not go to Sushi Palace!!!! It is the worst place ever. The wait times are ridiculous! In addition, while eating; The waitresses gave us a time limit.... while looking at their watches. I am an avid fan of sushi, but this; really breaks my heart. I will pray for the future goers of this establishment. read more

If there was a way to not choose any stars I would. this place is HORRIBLE. Not only did I not receive most of my order. I had to practically yell at a waiter to come to the table. I wasn't half way through when they gave me the check and forced me to pay at that moment. Being that I paid full price I refused to be forced out the first time I was given the hint to leave. Then while I was eating they started taking plates off of my table. After 5 minutes one waitress was bold to tell me that they were closing and that I had to leave. I have never been treated like this before in any restaurant that I have ever gone to. I STRONGLY recommend never to go to this establishment. they will never get my families business again. read more

All-you-can-eat sushi/appetizers and decent quality? Yes, Sushi Palace delivers. I was fond of the Hamden version and then found this location. Equally as good, and roomier/newer. Win-win! This is not super-high-quality sushi by any means, but for what it is - it's totally acceptable. I've been to other all-you-can eat sushi places where the fish is, well, questionable. 2-3 stars compared to a higher end sushi restaurant, 4-5 compared to competitive all-you-can-eat joints. read more

Came here for lunch. Cheap lunch specials.Waitress not attentive. I told them that I am allergic to white tuna but still made it to my table. But you get what you paid for. read more

Sushi Palace - Sushi palace in Orange is okay. Lunch is cheap. - Japanese Near Me - Orange, Connecticut

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I really really like this Sushi place. Its all you can eat for $20 and half priced sake! They have a good selection of different rolls to pick from. My favorite is the Butterfly Roll, with mango sauce. Very Tasty! I gave a 3-star because the service can sometimes be slacking and you can seem like you are WAITING for a water refill or a new sheet to fill out. read more

After hearing what a deal this is, my boyfriend and I decided to check it out before another great deal ($5 Tuesdays at the movies). The buffet menu offers a selection of appetizers, salads, soups, noodles, desserts, and most importantly sushi! After looking through the sushi, we decided it wasn't the deal for us. $18 on the weekday for vegan sushi rolls would only make sense if we ate 5+ rolls each. We weren't super hungry, so we chose to order off the regular menu. We ordered the assorted vegetable roll plater (3 rolls), which included 1 mango/avocado (awesome combination), 1 sweet potato, & 1 combination vegetable roll. They tasted delicious, but not so delicious that I'll be running back anytime soon... We shared the rolls and a Pad Thai entree with no egg, no fish sauce. It was okay...I've had better vegan Pad Thai... There was no tofu, and only very little broccoli. All in all, okay, nothing to rave about. I'd say this destination is for groups and people who are super hungry, who eat seafood. read more

I did not get the all you can eat sushi but just two rolls- one tuna avocado and one salmon avocado. Sushi came at a normal speed and tasted okay, but not as good as the sushi palace in Hamden! Also, the service at this location isn't as quick/pleasant as the Hamden one. Overall decent sushi, but I'd rather drive to the hamden one ( even if I live near this one)! read more

meh... same ole, same ole suburban sushi restaurant. If you are in search of a sushi fix, then this will do the trick. But don't expect real, high quality sushi that is comparable to that of NY, LA or SF. The "highlights" are their rolls which are just a menage of stuff (fried tempura, fake crab meat, jalapeno, spicy tuna mix)... My advice is to stick to the sushi and sashimi - better quality and no mystery meats. Also, it is unclear if what they bring out is actually the rolls that you ordered You order your appetizers, salads, soups, sushis on a form - be warned that they do not bring you everything you order (which in retrospect is a good thing, since folks tend to over order). read more

You're getting exactly what you pay for when you come to Sushi Palace. The rolls aren't always put together well but are filling and tasty. The waitstaff isn't always super attentive, and on more than one occasion they have given me another table's order (and did not apologize for it, and were upset that I did, in fact, send it back to get my own order). But this is a fun place to go to with friends. You can always order more and it comes out quickly, so don't order too much to start! read more

We have been to many "all-you-can-eat" sushi places. This one stands out as providing some of the freshest, best-prepared sushi in the area. While the rolls are somewhat limited, and are less than what you would expect from a sit-down sushi restaurant, the choices are varied and there is enough to satisfy. It's "all-you-can-eat" after all! I usually order a bunch of Sashimi, some rolls and appetizers off of the kitchen menu. I always end up stuffed and pleased not only with the food, but the service as well (the waitresses work hard here, and are constantly on the run). read more

Went back about 2 months ago and was disappointed with the decline in quality. Noticeably larger chunks of tightly packed rice under the sushi, smaller and unpresentable slices of sashimi. New fave is now Momo, followed by Wasabi. I've given up on the all you can eat. read more

I have had bad service before, but this would have to be about the worst experience I've had. Reading reviews, I was prepared for long wait times and inattentive staff. But to get the same order wrong twice? To forget to give us water twice? We ordered 4 different rolls and only received two 25 minutes later. We asked where the others and said they weren't ordered. This on top of the waitress giving us the most annoyed look the whole time. This wasn't an isolated incident either, the couple next to us had their order made wrong 4 times! This was just a wild experience, guaranteed never to return. They get a star for their comfy chairs, you'll need it cause you will be waiting forever. read more

okay, this is the worst service ever. No crab Rangoon and the wine tastes like ass. They didn't give us plates or soy sauce bowls, we had to get up and get them. They gave us our apps before we even got our drink orders in. No wasabi refills. Had to call over the waiter 5 times ourselves. Go to the alll you can eat in west haven instead read more

Ayce sushi at a decent price. Not top quality cuts of fish but a good variety. I like this location the best. Hamden one is closer to me but parking here is much better so I frequent this one. You may not get everything you order the first round but hey, it's ayce so order it again! Never had a problem with them charging for a few pieces left on the plate but I wouldn't push it. You can mark however many pieces of sashimi you want but they seem to randomly give you what they feel. The rolls are made with a lot of rice but you know the deal, it's their way of filling you up with filler. I would recommend if you have a big appetite and like to try a variety of different things. I have never tried their cooked kitchen items so can't comment on that. Waiters and waitresses are kind of just... there. Not the best service but not the worst. They bring you the order and kind of just disappear. If you want anything such as drink refills, extra wasabi, or ginger after you already ordered..good luck. You will have to walk up to them or gesture wildly for them to come over. But, it's ayce so do it! read more

Sushi Palace - Japanese Near Me - Orange, Connecticut

Sushi was good. Unlimited for $20 but the service was subpar. The servers weren't friendly and would take awhile to come take our order slips. But considering the price and taste would come again. read more

For around $20 per person, you can eat as much sushi as you want which is so amazing! The fish is consistently fresh and their rolls are absolutely delicious. Personally, I think that the outside of their restaurant looks really unattractive. But the interior is really beautiful. They mix Japanese culture with modern decor. I always pay attention to the music they play because it's so interesting. Sometimes, they play KPop which makes me really happy :) The only downside is their service. The food comes out fairly quickly but sometimes it's not always what we ordered. More than once, they forgot a roll or an appetizer, and sometimes, they would bring out something that we didn't even order. I always get their green tea ice cream at the end because it's so delicious and I can't find that good of green tea ice cream anywhere else! read more

I love this location. Very spacious and lots of parking unlike the Hamden location. Good selection of rolls. Many special ones. All you can eat for $20. This is a great deal because the quality of the sushi is relatively high compared to other all you can eat restaurants. Gets crowded at night. To the people that say they don't always bring everything you order. That's true, but what I have noticed that is because sometimes everything is not available. One time I marked down Red Clam on three sheets, and it never came. I can only assume they did not have Red Clam that day. Give it a try. Sushi Palace is one of my favorite restaurants. We travel 45 minutes every time we go. It is worth it. Service is good, the food is great, and the price is unbeatable. read more

Service here is usually sub-par, with servers who are really only around when absolutely necessary (and who have delivered another table's food to me on multiple occasions), but the absolutely AMAZING sushi is why I still come here once every two weeks--it totally makes up for the service. read more

Sushi Palace - (Bottom to top) tiger roll, yellowtail jalapeño roll, pink lady roll. - Japanese Near Me - Orange, Connecticut

Friendly staff! Food is amazing! Never have had a bad experience it's our weekend go to! Definitely recommend you try it!

Ambience: The inside is fairly plain with many tables (built for two people) clustered throughout. The tables, at times may seem a little bit too close to each other, especially when trying to enjoy a conversation with company while fighting the unintentional ease-dropping of another. Service: Now I think it is in the defense of all "all-you-can-eat" establishments that the service will not be super-fast or attentive. From my own experience here and at other places, the stigma seems to be that your order will not always be completely fulfilled and this is due in large part to the restaurant not wanting to waste food and conserve the products on hand. Overall, the service is below average, especially when busy due to the constant undermanned staff. Food: After admitting that the service is below average, the saving grace is the food. The sushi is some of the best I've had and the variety for the all-inclusive price ($20-$24) is unbeatable. I have eaten a lot of sushi and I can confidently say that the quality is present. The fact that you can order endless sashimi (raw fish pieces) is something I have not seen in most other places. Usually, the sashimi is either not included or costs extra. Also, the basic rolls like the tuna avocado, salmon avocado, Philadelphia roll and rainbow roll are absolutely perfect. Their special rolls also add something new to the table. I recommend the Tiger roll or the soft shell crab roll. In addition to the large variety of sushi options they also offer a separate kitchen menu inclusive to the buffet price point. The kitchen menu includes many solid choices such as garden salad (with ginger dressing aka the best dressing I've ever tasted), tempura EVERYTHING and my favorite dish, the crab meat salad (an incredibly simple mixture of crab meat, cucumbers, tempura shavings and spicy mayo). Overall Rating: Even with the average atmosphere and below average service, this place earns 5 out of 5 stars! The price compared to the quality and variety sushi/kitchen options is unmatched. I highly recommend this restaurant strictly for sushi-heads who need that fix but also have a wide range of desires. read more

Sometimes you shouldn't listen to your friends. We should have walked out as soon as we walked in. The place was dirty- food on the floor, paint chipped, etc. but we stayed. No one greeted with a "hello" just a "how many". We we seated and asked "drink?" We ordered our food. Soup came out in styrofoam bowls, apps in flimsy paper boats. Thee we food was just placed on the table. Waitstaff was awful, we wanted to get a waitstaff attention to order more drinks but to no avail - they all kept walking by. Finally went to the "hostess" and someone came to the table and stood there ( nothing said) we ordered more beverages. Then someone came over and said "how old?" To our son - ok. We seriously just wanted to leave but decided to wait for sushi. Menu was limited but sushi was ok. Most was warm or room temp and wasabi was not normal wasabi - more of a whipped wasabi. Again sushi was ok- Not $27.99 worth per person, especially when son was charged adult price. Oh how I miss sushi x in West Haven. We can say we tried it but will NEVER go back. We should have stayed with our regular place - Wasabi in Orange - which is clean, welcoming, delicious, with great and attentive wait staff- and the total opposite of Sushi Palace. Our choice to dine at Sushi Palace actually ruined our day. read more

I was looking forward to a great Sushi Palace meal since I have not been here in over a year due to being pregnant and I left disappointed tonight. Still good f of and great value, but not as fresh as it used to be. The specialty tools that I always look forward to were kind of mushy. The seaweed salad was still one of the best. The red snapper was great! However, the fried calamari was not edible. Still a great value sushi spot, but this will not be my go to spot the way it used to be. read more