Ordered custom rayban aviators $270 in store at partridge creek . I've been waiting 6 weeks and…read morestill can't get my sunglasses . I've spent 1 hour in store and about 2 hour on the phone with customer service who tells me they are sending me a new pair . 6 weeks later nothing . Shop elsewhere please

I went Thursday and the person working helped me pick out what I was looking for, for my husband's…read moreFather's Day gift. They were not taking cash because they couldn't make change, so she held them for me. She was super nice. Called Friday and spoke with Sara on the phone and she was super nice and asked if I came in with exact change can I pay cash. She gave me the price and I said I'm coming in. Sara was super friendly even helped me with my change pouch that got stuck. She was super personable and friendly. Almost like a best friend type person. Both ladies were great and I recommend going to this location. Plus,they price matched.

Called to ask my script to be extended 3 days over the holidays so I could receive my benefits in…read morethe new year. I was to no by the manager and owner because my "eyes could go bad in those three days." I have been a customer here for over 10 yrs and my script hasn't changed in over 20yrs. They then told me i could pay out of pocket to get my contacts and then pay a exam to get my new script. This company is only worried about money and not customer service or their patients. Extremely disappointed i was only treated as a cash grab after being a loyal patient. This was all after i explained i would be losing my benefits through work. Shows the lack of empathy and compassion.

I've been going here for years. Modern equipment, good people, and a good selection. Price? I'm not…read moresure as I haven't gone to other places.

Dr. Klein at Metropolitan Eye Center is very thorough. He has been a MD there for 30 years. He did…read moremy husband's eye surgery and it was a very successful procedure. He had Lasik surgery. Dr. Klein no longer does surgery. I just saw him today for a yearly eye exam and all good news.

Been going here my whole life and everyone was always nice and helpful. Got LASIK here and it was…read morequick and painless and out the door 10/10 would recommend

Came in to have a pair of sunglasses repaired. They were all very polite, professional and quick…read more I was very pleased with the selection of glasses. I will be coming back for my next eye exam. Thank you.

Excellent selection of frames. Excellent service. Friendly, efficient, qualified Dr's. I'm a…read moreconsultant who has had to purchase my own benefits for the past 20 years. I finally broke down and purchased dental/vision coverage via BCBS. I was so happy that the employee's here helped me navigate how to use my vision coverage. Insurance of any kind these days can be so confusing! I had an eye exam, a pair of clear lens glasses and sunglasses all together at a cost of $667.00 - pretty good considering all that I received. I loved the selection of frames. The employees, Sue & Maryan, were so patient and helpful when I tried on pair after pair of frames. I was shocked to discover that both my sunglasses and my clear lens glasses would be available for me to pick up four hours after I ordered them. I live close by so I came back in four hours and sure enough they were ready and fit perfectly. Very pleased and will return for more fun frames next year.

I've gotten glasses from here twice, in 2011 not too long before I started penning reviews for Ye…read moreOlde Yelp Site and at the tail end of 2022 after breaking my glasses during an especially lousy day at work. They're inexpensive and painless to deal with. I was pleased to see my vision had barely deteriorated since my last eye exam, a year or two after my first visit to the Roseville America's Best. I really should have gotten bifocals though, as my prescription for my nearsighted eyes brings objects into the distance into clear focus but isn't so kind to what's right in front of my face. Not wanting the sticker shock of what that would do to the bottom line and longing to avoid the geriatric vibe of bifocals I forewent them. I can always just take the glasses off to read but in the future I might need to make that pride shattering adjustment. I had to wait several days for my glasses to be ready but it was a day or two earlier than their estimate. I was more than ready to ditch my spare pair as their twofer deal provided me with new spares. It wasn't quite as cheap as advertised, I forget what the up charge was but it still was reasonable. I highly doubt this place is truly America's BEST contacts and eyeglasses but America's Pretty Good Eyeglasses and Contacts as I would dub it likely isn't the best branding.

staff was very helpful and courteous discount offer have been a plus spacious lobby fresh and cleanread more

Incense permeates the air here…read more You will see the grey cat lounging among the shelves. Lots of crystals, beanies, own branded t-shirts, metal with rock trees.

Two words: SHOP CAT(S)!! There is a sign on the door of Well Done Goods that says to not let the…read morecats out, so as a big cat lover, I got excited hoping to meet a cat. We didn't have to look far, as Rozwell was lying on a display table right near the entrance! He is so cute and sniffed our hands and got a few pets. I didn't bug him too much as he seemed content to just nap. We learned that he is 20(!!!) years old and there is another shop cat that we didn't see. Moving on, this store is super cool. They have tons of interesting things including lots of crystals, clothing, accessories, gifts, jewelry, and more. The shop also has their production facility in the back. I wonder if they do tours! They are known for using actual manhole covers in Detroit to make prints on clothing, which I think is really cool and would make a great souvenir for any Detroit lover. I had a blast looking around at everything and loved some of the vintage prints on shirts, as well as what I assume are original designs. This is a great shop for finding a gift for the coolest person in your life, or for you, because you are cool. We bought a bag of Kitty Town coffee to take home and I'm excited to come back the next time I'm in town.

Not impressed with this place. They put a hold on your insurance. I'm not sure why? Just causes…read moremore work for me. Had to call and remove the hold. Extra step, extra work. Unacceptable. Will not be returning.

My husband and I brought in our 3 kids for the whole family to get eye exams, anyone with three…read morekids (8 and under) knows that is a TASK. Everyone at this location was incredibly patient and worked really well with the kids from start to finish. Thank you!

I had an eye issue and the staff scheduled me the next day with Dr. Shick. He was very…read moreknowledgeable and caring about my concerns. He took the time explaining things where I could understand which i was really appreciative

They're great! Amazing staff and super quick with glasses and contact orders…read more My glasses have been giving me a headache and they were super quick to reschedule me to be reassessed. Must recommend for those with eye care needs.

I can only leave a review for the eye exam, as I have not purchased contacts or eyeglasses here. I…read morecame in to get my prescription renewed, and everyone was very nice. Dr. Anderson was friendly, prompt and professional, and the rest of the staff was great at answering questions I had about bringing in old frames to get new lenses put in. I made my appointment online but called in to inquire about the price of the exam, both methods of contact were great and got all the answers I was looking for. Also, my current insurance does not cover eye exams, but they asked if I had AAA as they offer a discount on the exam.

5/5/2026 I'm leaving…read morethis review based on my attempt to access my own historical eye exam/prescription information from a previous appointment. I had an exam here on 12/14/2023 and recently tried to obtain the prescription information from that visit. I understand an older prescription may be expired and should not be treated as current. That is not what I am asking for. I am asking for access to my own historical medical/optical record. When I called, I was told the store could see the information but would not provide it because it was "outdated" and due to liability/security concerns. I was also told I could come into the store to get it, which makes the refusal to provide it remotely confusing. If the concern is that it is expired, it could simply be marked as expired or historical. Requiring an in-person visit is not a patient-friendly solution. Patients may no longer live nearby, may lack transportation, or may have accessibility limitations. Identity can be verified remotely. Accessing one's own medical information should not be this difficult. After the call, I tried calling back to ask about the proper records request process, but I was routed to an automated message stating I may receive a callback within two business days. I called again shortly after and got the same message. I submitted a formal written request to Luxottica's Privacy Office for access to my historical eye exam/prescription records. I am not asking for an expired prescription to be treated as current. I am asking for access to my own record. 5/8/2026 Update: LensCrafters responded to this review and directed me to a Customer Care form. I filled it out, and the confirmation said to expect a response from the store within 5 business days. I still have not received the manager callback I was promised. The associate said I would receive a call the next day, and the automated message said I should receive a call within two business days. That did not happen. I am not trying to be difficult. I would much rather LensCrafters simply call or email me, verify my identity remotely if needed, and provide the historical prescription/medical record information I requested. If they make this right, I am happy to update or remove this review and drop the issue. 5/19/2026 Update: LensCrafters Customer Service responded on 5/7/2026 stating they "do not have access to exam records" and told me to contact the doctor's office directly, but did not provide the doctor's office or records custodian contact information. On 5/15/2026, LensCrafters Care Team said my concern had been escalated and that a member of the store team should be reaching out shortly. It is now 5/19/2026, and I still have not received the promised store callback or any records custodian information. At this point, I have also filed a Better Business Bureau complaint. I still just want the record, the correct records custodian information, or a written explanation of any refusal.