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    Sweet Basil Cafe'

    3.1 (63 reviews)

    Sweet Basil Cafe' Photos

    SWEET BASIL CAFE' ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Dogs allowed

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    Recommended Reviews - Sweet Basil Cafe'

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    Reviews With Photos - Sweet Basil Cafe'

    One of the best burgers I've had in a long time!
    Mel C.

    Sweet Basil Cafe' is now open in Hanover Park, and it is a fabulous place to dine. The atmosphere is warm, welcoming, clean, and bright inside. They have a great variety of menu items for breakfast, lunch, dinner, and pizza, too. I want to return and try a breakfast pizza. The iced latte is a treat, and the BLT sandwich was tasty and filling. I ordered mine with a side of fruit. I did get to try a sample of the thin, crispy crust cheese pizza, and it was very cheesy and tasty. I love a thin crispy crust like theirs. Check out the pet-friendly patio, too. I look forward to trying more items. The best burgers I have had in this area! Shout out to the lovely Lily, who cared for my order at the counter. She was delightful and attentive.

    Dinner salad
    Kathleen L.

    The restaurant was pretty empty... five tables dining when we walked in. The restaurant has definitely been highly upgraded since the last restaurant was here! Love the decor and all the beautiful tables and booths. Our waitress was really sweet and took great care of us. There are daily specials on the back page of the menu. Today was the chicken fried steak dinner with a choice of potato, broccoli, and a soup or dinner salad. You also get free ice cream or rice pudding. I picked the loaded baked potato, salad with blue cheese dressing, and the rice pudding. My husband ordered the corned beef hash with 2 eggs. It came with hashed browns, and he chose pancakes for his side... wow they were huge like a vinyl record... and most importantly very tasty! We will definitely be back and try something new!

    Ho T.

    I ordered my ribeye steak medium rare, but it was cooked well done. The texture of the steak is a little tough, and it is underseasoned.

    Chicken Parmesan Pasta Dinner
    Michelle D.

    We came here on Friday night for dinner. There were quite a few people in the restaurant so was a good sign! My husband had a 12 inch pizza which was a little crispy but he loved. My daughter had the strawberry stuffed French toast, which she really enjoyed. I had the chicken Parmesan that was much to be desired. I would've sent it back to the kitchen, but just asking about the chicken before ordering put me off to say anything about my meal. The chicken Parmesan was very thin and it felt like it was fried twice; It was very dry. You could only really eat the center of it and I didn't really care for the pasta sauce, it taste burned like I got the bottom of the pot . I will definitely not be returning again. Also, since I didn't eat hardly any of my meal, the waitress brought over a box which I felt obligated to take my leftovers home in. I drove to the end of the strip mall and threw it in the garbage.

    Eggs???

    The service is ok and ambiance is decent. But this place was trash. I got pancakes with sugar and I usually don't like powdered sugar so I asked for pancakes without. They came back 20 seconds with pancakes that clearly they just wiped it off. Really bad move. The eggs terrible, the blt my wife ordered, equivalent to eating paper. The reason I gave 1 star is I was seated fast and the food came out quick. On second thought.....that should have been a sign not to eat here.

    Cheap ingredients for your coffee and cheap coffee as well.

    Sweet Basil Cafe Saturday afternoon about 3:45, One large group at the back of the restaurant otherwise beside myself and one other couple the diner is dead. There are at least 7 waitstaff, I've sat myself at the bar ordered a cappuccino, ribeye steak and eggs w/hashbrowns, and French toast bananas foster style with their "homemade" banana bread. Let's just say after everything was said and done it was not worth it. One of the line cooks was eating while on the line, the syrup bottle I was furnished had dog hair on it. The food was bland and unseasoned. The ribeye was cooked to order, if a little undercooked leaving the inside a bit purple rather than red and again unseasoned. If I'm paying for a steak that I know will cost $25 I had better get a good steak. The hashbrowns were the worst I've had in a long while. I'm guessing that they cooked while they still had a lot of water in them and the length of time to cook them turned the crispy texture to plastic. It was a horrible mixed hash. The waitress was "slammed" with two tables. The banana bread French toast was also bland and dense. The pieces being one inch thick cuts which would have been nice if it was flavorful. The bananas that were sliced on top were green and the pecans were coated in a cinnamon sugar mix. This would have been nice if they were glazed which they were not. So the bite of the French toast was a mix of a nice pecan crunch mixed with a harsh sugar crunch reminiscent of rock candy. The syrup was bottled and warm, but ever so slightly covered in dog hair. A quick glance around the diner and it's evident that there are a plethora of cheap knockoff brands for the ingredients down to the dollar store silverware. The only upside was the Cholula hot sauce to season my plastic hash browns, eggs, and steak. Of all the items I received the cappuccino was passable for a good coffee. There are tv screens around the bar that advertise the menu and local establishments nothing else while I was there, this was yet again another missed opportunity to wow your guests and it falls flat. At least put up your coffee menu! The appearance is clean yet while I waited for the waitress to return a fly decided to venture near my plate, it's December! Upon leaving the establishment the manager asked how everything was and I said not so good. Trying to be as discreet as possible I explained the situation, because she asked. In the middle of my explaining she phoned the owner and then put them on speaker phone. So now I'm retelling everything again for the person on the phone and when I get to the bottle having dog hair that's when I'm interrupted again with excuses. The manager excuses herself again. She comes back to me and says why didn't I say something so she could have them cook it again. To which I responded why would I want you to remake your bland food. That's when the conversation went south first with her pleading for me to give her and her crew another shot with free food to boot no less. That I responded to in kind with, "Why would I want your free bland food?!" I told her I'm not interested you have a problem and you need to fix it. She says I'm trying to work with you and you don't want me to fix it. Then she goes on about how her and her husband were restaurant owners. Now he's dead it's hard work... blah, blah, excuses. I told her I don't care if he's dead and none of that matters. Which is the problem here and why I'm writing this review. There's a problem and it starts with the top of the chain on down. That woman became emotionally unhinged in a situation where I was looking for her to do her job, not bribe me with free food! When I told her I would absolutely not take her free food and write my review she went off! Told me to go ahead and write my review and destroy the restaurant. That's absolutely ludicrous that you would think one reviewer could possibly do that, but the fact that you as the manager couldn't see any other way to resolve the situation proves that you shouldn't be the one leading that ship! Her big attempt at solving the situation was free food! After that she dissolved into maniacal phrase spasms of having a merry Christmas interspersed with my destructive power that I wielded with my words in a review. I submit to you that she with her own actions provided the ammunition, the weapon, and the location of where the ordinance would fall. That is perfectly placed on her shoulders. Do yourselves a favor and completely avoid this lunatic and this establishment it's not worth keeping mediocre places like this afloat when there are better places. The bill was almost $50 before the tip of which I was going to leave $4 for the waitress who helped me. To which the manager said take back your money I will tip her. So I got to keep my tip and she made her money on terrible food, what a win for your establishment. I came because of the reviews on Yelp that said the place was good. Maybe that was just the free food talking.

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    2 years ago

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    2 years ago

    The food and service are pretty spot on. Friendly people and overall good food. Come here at least once a month

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    2 years ago

    Had Lunch there today! AWESOME! Service GREAT & Portions Humingous! i highly recommend you giving them a try!

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    2 years ago

    Food wasn't bad loved the cheese burger soup but $77 for 2 adults and a child to eat in a booth with ants

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    2 years ago

    Wait for the food was long and when it came out it was room temperature and bland. Don't recommend and won't be going back.

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    2 years ago

    the food was delicious and the portions were huge. our waiter was very nice. I'll come here again

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    2 years ago

    This looks li a very good meal for breakfast and the eggs look great with the sausages.

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    Page 2 of 2

    Ask the Community - Sweet Basil Cafe'

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    Crusty Italian bread served when you are seated.
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    Chicken, Marsala, stacked with mushrooms

    Sweet Basil Cafe' - breakfast_brunch - Updated August 2026

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