I've been to this salon many times over the years. They always do a great job. Their prices are in…read moreline with other salons and the staff is friendly.

BEWARE OF THIEVES!!!!!! I moved to the area in January 2023…read moreand tried out several nail salons. This was one of the more aesthetically pleasing ones so I started out with a manicure. The manicures are just basic. It doesn't matter who does it either the nails are crooked the nail polish is put on too thick or the tech is coughing in your face while doing your nails. But what happened most recently was the most alarming. After the hurricane I decided to treat myself to a pedicure they waited till after I was done to tell me their machine was down. I had an appointment right after so i went to bank of America and I pulled out More than enough cash that would cover the service and about a 25% tip. When I got back, I gave the short older woman the cash and didn't think anything of it. I did tell her I was moving, so maybe she thought that was the opportunity to steal, but I end up showing back up for one last pedicure and when she saw me, it looked like she saw a ghost. After my service was finished. The owner came up to me, adding the cost of my last service with my present service and I told her I paid and I pointed to the lady I gave the money too. Once she realized what happened she apologized. She stole the money and said I never paid how disgusting! That was my last time in that establishment, but I would not recommend a dishonest Place.

Almost didn't come here due to some of the reviews. Sam gave me a good pedicure and was very kind…read moreand welcoming. Clean environment. I enjoyed my pedicure from here!

DO NOT GO HERE!!! The only reason I came to this place is…read morebecause I was rushing before work to get a pedicure and my usual place was short staff and I couldn't wait. This was the closest place that had availability, but I honestly could've went home and did it myself they do sloppy work. There were no customers in the salon, yet they were rushing as if the customers were an inconvenience to them. I can tell this is one of the lower end nail salons in the area and the people that go there clearly don't know any better.

Wonderful experience. My service was done by the owner and she did an amazing job. Highly recommend.read more

Wonderful service at The Nail Den. Chauncey was personable, detail oriented and made the entire…read moreexperience lovely. Go here for great nails!

Beautiful results. Henry listened to my request to have my French base more natural looking…read more It doesn't hurt to get a glass of champagne every once in a while. This is my new go to in Asheville.

So I left a bad review for them last Thursday literally 3 days ago!!! And I paid $75 dollars for…read moregel ex set and had a nail FALL OFF! Today as if it was a press on nail!!! I am so upset and will probably pay $10 just to have them all removed because I am super MAD! I got awful service attitude and wasted my money!! 0 STARS

I enjoyed my pedicure here last night. I was long overdue after Helene and was looking for a salon…read moreto fit me in after work as many salons close at 6:00 or 6:30. This salon closes at 7:00. I walked in and only one other patron was finishing up with her manicure so they took me immediately. I was impressed that they gave me a beautiful drape for my lap because I was wearing a skirt. I've been given a towel before by other salons but never a specially embroidered drape. This is definitely a nice touch. I asked for a gel pedicure and (listen, I know you're not supposed to do this but I have a medical condition that makes my nails not grow) acrylic on my two big toes. I did not catch my service provider's name but she was very gentle and I enjoyed my service. She fixed me right up and made my weird toes took beautiful. I will definitely return. I paid $65 plus tip which included the pedicure with gel and acrylic on two toes. I would have upgraded if it was offered but it was late and we finished exactly at 7:00PM as they were closing so I wanted to respect their time. I'm mentioning this because I believe I received the basic package plus my add-ons. Either way, I am very satisfied.

I made an appointment for Sunday at 1:00 through their online service, only to show up to a closed…read moresalon. Drove over half an hour to get here.

This is my stress-free time. And I get my nails done here because I truly enjoy using their…read moreservices. The owners make me feel welcome from the moment I come through the door: thank you. The music is easy and the place is clean. Heidi is great! She does a fantastic job with the nails - in fact everyone who works there must do a great job because every customer that comes/leaves during my appointment is pleased. I highly recommend this place. In a sea of nail salons they stand out. I urge the community to support this salon

I really enjoyed my first visit to Avalon and think I will begin making my visit here a monthly…read morething. I am an art teacher and rarely get my nails done during the school year but I have been really just wanting to get a gel manicure badly so I decided to look up nearby nail salons. Avalon is located only a mile from my workplace so I decided to give them a try. I've heard great things about them from a few friends too. My favorite part about my visit here were that I was a walk-in and they were able to accommodate me right away. The host/woman at the desk was friendly and had me pick out my nail colors. I selected a dark blue and glitter (galaxy, ya know?!) and had a seat. The nail technician (I want to say her name was Sarah) wasn't very talkative and got to work immediately. My other favorite thing about this visit is that she was quick! I loved being able to walk through the doors, get my nails done and leave in 30 minutes. So awesome. My nails look great too! My only complaint is that the nail technicians work space was super dirty. It had dust particles all over it which was making my hands itchy. It just felt dirty. Next time, if this happens, I'll be sure to speak up and ask her to wipe the space first. I was pleased with my $30 bill, which after a tip was $36. That's almost $10 less than I was paying at my former nail salon.

This salon was very modern and clean a tad small but not to where you feel clustered. The service…read morewas very friendly and welcoming and they did a great job on my feet. I was offered wine and refreshments will definitely be going back if I'm in Asheville .Also near other shops in safe location.

Found this place by accident but it was meant to be! I definitely will be returning. Simple and…read morecalm yet chic decor without all the fuss. Staff is fantastic, courteous, happy and personable! Smiles are at the ready and they aim to please. They're busy but not rushed wanting to ensure clients are well taken care of. And clean, clean, clean! I cannot say enough great things about this newer nail spa!

I am extremely unhappy with both my haircut and the way my concerns have been handled afterward. I…read morewas harassed!!! When I called the salon to express my concerns.I was specifically complaining about a stylist named Donna. According to her salon bio, she recently moved from Chicago. Less than 24 hours after making that complaint, I received a text message from an unknown Chicago-area phone number calling me names. The timing was concerning enough that I felt it should be reported to the salon. I did not feel that concern was taken seriously. I was told that someone would contact me regarding my complaint, but I was left waiting without any meaningful response. At this point, I was seeking a refund because I am deeply dissatisfied with the haircut itself, upset by the way my concerns have been handled, and troubled by the harassing message I received after reporting my experience. When my calls were not being returned, I called again for a third time and at that time was told that Donna is the owner of the business and would never do such a thing. My initial complaint was regarding my haircut. I have fine hair, and throughout my appointment the stylist described what she was doing as adding "movement" to my hair. At no point did I understand that significant debulking was being done. That is not something I would have requested. The result is that my hair feels much thinner than before, and I have not been able to find a way to style it that I feel good about. Another concern is that my hair was not blow-dried at the end of the service. It wasn't until I went home, washed it myself, and blow-dried it that I was able to fully see the haircut and notice the issues I have with it. Looking at it styled properly only made me more upset with the final result. Now this situation is much larger and I am still hoping for a full refund for the service.

I love this salon. Amanda is absolutely amazing and so talented. She makes me feel special and…read morebeautiful every time I see her.