I went to Sweetgreen three times in the last week, and while I'm definitely a fan of the food, there are some "growing pains" with the dining experience that keep it from being a 5-star spot for me. The Food: Always fresh and delicious. I usually use a coupon, which helps, but even without one, the quality is consistent. Every time I've come in, the team has been incredibly helpful and friendly. Great service goes a long way! I'm not a big fan of the self-service digital kiosks. It feels a bit impersonal and less intuitive than just talking to someone. For such a large restaurant, it feels surprisingly empty. It's quite cold inside, and the seating is--to put it bluntly--brutal. The chairs have zero cushion and are extremely uncomfortable for sitting longer than five minutes. The bathrooms were not well-maintained during my visits, which is disappointing for a newer location. It feels a little overpriced for a "fast-casual" meal, especially if you don't have a discount. I'll definitely keep coming back because the food is great and the staff is wonderful, but I'll probably stick to takeout. A few small changes--like more comfortable seating, a warmer interior, and better upkeep--would make this a much better place to actually sit down and eat. **Pro-tip:** Keep an eye out for coupons in the app to make the price point feel more reasonable! read more

sweetgreen - Power Bowl - Salad Near Me - Laguna Niguel, California

Great local healthy food spot. Nothing fancy but food is good and fast when looking for something quick and easy. Ordering is done on a screen. read more

I drove by Sweetgreen and thought, "That place looks new." So I drove over and parked to try it out. Atmosphere: 5 stars. Very clean. The place looked deserted. I prefer the human experience but those who like to order their food though a computer tablet can too. Service: 5 stars. The cashier was a nice guy. I asked him how it worked at "Sweetgreen" and he walked me through it with patience. I tossed around the idea of a steak bowl or a chicken bowl and after reading the descriptions, I decided to build my own bowl. The computer tablets let me touch the pictures to select what went into my bowl: Chicken, Sweet potatoes, Quina, Olive oil, that sort of thing. A slice of bread came with it. Value: 4 Stars. This is tricky. Let's face it. The place is expensive. In and Out hamburger is across the street. They have a burger for like $6. "Why did I write it is tricky?" you ask. Unexpectedly, I found the bowl filling. Another place, for the same money, would leave me full, if not stuffed. This place, "Sweetgreen," leaves me satisfied after half a bowl. It took the other half home. I guess eating nutritious food kills the appetite. So, my 'Build your own bowl' cost me $15 but I could have split it or eaten it later. Which I did. Quality: 5 Stars. First bite, I knew the food was fresh. A few more bites and I felt satisfied. A few more and I felt like I was forcing myself to eat. If I was going to eat healthy and out, and only one meal a day, it would be this. 4.5 stars overall. read more

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This was my first visit. I showed up and wondered why no one came right away to take my order. A staff member finally came and politely showed me how I needed to enter my order. This is a "take-out" kind of place: not one where you sit for the meal. Service was quick and the food was, altogether, good. I ordered the Garlic Steak Protein plate, which was excellent: healthy, nutritious and flavorful with "wild rice, tomatoes, broccoli, steak and sweet potatoes. Yum. My wife asked me to pick her up the Salmon Protein Plate. I sampled it and found it to be 'okay,' but not nearly as tasty as my plate. I should have looked more carefully at what came with this plate and then asked if I could make some substitutions. She didn't like the onions or the substantial amount of white rice, but found the salmon to be okay. read more

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We're hoping that this place does well. It's a nice healthy alternative . It's in the same location that used to be our favorite Pei Wei There's no customer service at this franchise , you walk in you order from a screen and then you wait until they deliver it to the counter. We weren't really hungry, but we decided to order the ripple fries with some aïoli sauce. Even this simple order , was delivered incorrect We will come back and try one of their salmon bowls read more

sweetgreen - Salad Near Me - Laguna Niguel, California

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Came to check out sweet green during their soft opening, and the staff were very friendly in explaining the concept of sweet green, and their menu recommendations. The ordering process was seamless, as you order using the iPad and there are pictures posted to guide you in your decisions. You can choose from one of the premade options, or you can create your own bowl with your choice of ingredients. I went with the premade Miso salmon bowl and caramelized garlic steak with pesto vinaigrette, which were both delicious layered atop a bed of wild rice. The interior was clean and they had a spacious (and dog-friendly!) patio to eat outside. My order only took about 5-10 minutes to arrive, and it was perfect weather to enjoy it outside. Parking is plentiful in this shared lot, and there are a few designated spots for takeout and handicap. I will definitely return! read more

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So surprised this place is always empty. I hope they lasted. They don't go away. Why is chipotle packed with people but the healthier option only has one customer lol. We will continue to support this place. It's hard to find healthy options even by a grocery store that models themselves after a farmers market. Fast food places are usually extremely packed with a line out to the parking lot. read more

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I can't speak about the actual restaurant since I've only ever done takeout - but the food is 5 stars. You can taste the quality, we've had their wraps at least once a week for a while now, it's so good + it's great knowing they don't use crappy ingredients like every other place to cut costs. read more

Super disappointed. Finally decided to try the LN location. I added an extra serving of roasted chicken on my salad. When I picked it up, it clearly looked like there was only one serving so I asked the girl and she said oh we don't make the salads. The machine does and print out the receipt. This receipt is showing you got two servings. So I went home and weighed the amount of chicken and it was 6 ounces for two servings meaning that a $15 salad has only 3 ounces of chicken. I paid $19 for my salad with the additional serving of chicken... 3 ounces for four dollars...??? not a lot of value I will never go back read more

Once again impressed by sweetgreen!! Ordered the hummus crunch and the green goddess salads with some customizations, ordering online was super easy and quick. There were lots of staff so even though the salad is made by the machines, there's lots of assistance at hand. Surprised it wasn't more crowded. The ripple fries are made seed oil free and they're air fried, the taste is just as good as fries anywhere! They were a bit dry so im sure they'd be even better fresh out of the air frier! Even though the fries didn't fully live up to my expectations, the garlic aioli DEFINITELY did!! The flavor was heavenly and I'll definitely be ordering it again read more

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I love this location. This is my lunch spot jam. Easy ordering process ( once you get it down) and the app to order online is easily one of my top used apps on my phone. You get rewards on the app for each order you complete, and baby I love my dopamine rewards!! Say less. The manager here is great! Friendly, knows his customers and cares. I eat here literally 2-3 times a week. Tough on my wallet but it's nutritious food I know my body loves. read more

sweetgreen - Salad Near Me - Laguna Niguel, California

Soft opening today! Plenty of parking, super friendly staff, and fresh food! Clean interior with mostly bench seating, and two stalled bathrooms for Women, one stall for Men. Thank you, sweetgreen!! read more

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The kiosk where you place your order could be taller. Other than that the food was gourmet. Very flavorful.

Not a fan of the ipads and machines at these new locations. the beauty of sweetgreen was the customization and having a person scoop the food for you. I'll stick to the tustin location. also got some free toppings there. The ipads and machines are ways to nickel and dime customsrs decrease portions and remove the personalized experience. read more

You want a quick to-go salad cause u don't know how to make one? This is the place. Super impersonal ordering experience. Cold impersonal interior-not really a comfy din-in option. Excellent morals and responsible business. Didn't catch the name of staff, but I was impressed with their friendliness. It really makes up for the zero interaction IPad ordering system. I'm not a fan, but understand the money savings. read more

This is my first time trying this restaurant . I downloaded the app and ordered a chicken protein plate for around $15. Overall, the food was very delicious and appeared to be healthy as well. I normally eat the entire dish but I could only eat half the portion . This plate filled me up because of the filling organic vegetables and protein. I would return again. read more

Food was ok, the order process is just dumb. We walked in (as new customers) and there is a stand that says "Order here." So we stood there, ready to order. The employees said hello but completely ignored us after that. A few minutes later we were going to leave without ordering and an experienced customer came in and walked three steps to our left, ordered off an iPad screen. So- we did the same. After we ordered, a staff member came over and apologized- explaining that the sign was superfluous. Heres my advice: PAY ATTENTION TO YOUR CUSTOMERS! Those people standing by your order here sign? They pay your salary. Teach them so they come back. Also- get rid of that stupid sign. Any new customers will experience the same issue. read more

Came to the soft opening to check it out. Armen greeted us and we felt so welcomed. I didn't know much about the menu and Armen helped us customize the best bowl. The steak was tender and well marinated and the green goddess dressing was super tasty. Everything was perfect. Pro tip: if your meal doesn't come with the sweet potatoes then add them. They are amazing and worth the wait. The place was lively and cheerful with plenty of seating inside and outside. read more

sweetgreen - Salad Near Me - Laguna Niguel, California

Dropped in first time and like others noted, the food is good but the experience is unwelcoming and cold. No interaction with staff, just kiosk is depressing. Dining experience is meh. With few customers and no employees in sight, feels dead. read more

I'm not a super fan of the iPad order system. Wish the process was more customizable like some of the other locations. Also, this particular location is always freezing cold indoors. Makes it impossible to sit and eat lunch with you're shivering. read more

Sweet greens in Laguna Hills is fantastic! All kinds of great healthy things to choose from. Took a while to figure out the ordering computers but once you get the hang of it, it's quick and easy ordering. A gentleman named Zine was so sweet and helpful. He was patient with me asking me questions about the oils they used. I would definitely come here again. What a great find! read more

I'm writing this hopefully as a wake up call to management because I would really like this place to succeed and my experience with it in LA was very different. Ambience: The inside was VERY cold. There is outdoor shaded seating BUT it was very dirty on the ground and the tables, and there are about 6 missing chairs so you need to pull from other tables to complete a 4-top. The Chipotle next door was a thousand times more clean so I can assume this is a staffing and poor management problem. Service: I came in knowing the service would be minimal, but there was no welcome....is this your first time?.....can we help you with the ordering process? I would think a new restaurant in a mature neighborhood would know they need to hold customer hands a little bit while folks become accustomed to their hands free approach. After ordering I asked for a receipt and they said they couldn't get me a receipt but I could take a picture of the screen if I'd like. Food: I ordered the BBQ Steak Bowl. It came without steak. When I took it back they said I must have modified it, which I didn't. When we looked at the item on the screen, there is a grayed out box where the steak is which says this item is not available. Why would you put and item on the menu if the main ingredient is not available? Because I had checked the menu before coming I didn't read the ingredients in detail when selecting it in store. They did re-fire a bowl for me with a slightly different steak option. Reality of what was served vs the online pictures is comical. It looked very quickly tossed together and messy. The steak was overcooked, tough and cold. The rice was getting stale. We also ordered the Focaccia and it was also served cold and greasy. My parents were also underwhelmed with their food. Overall, it fed us, but we won't be returning until someone else tells us they've turned things around. read more

They have a huge sign promoting the Sweetgreen rewards but you can't even scan your membership at the kiosk on your own and there's no instructions on how to do so. Don't order the fries. We waited over 20 minutes for our food and when we checked with the staff they said we needed to wait another 15 mins for the fries. We asked for the rest of the food first to find out it was already prepared and just sitting there the entire time. Ordered salad with medium dressing and it was flavorless. Recommend ordering heavy dressing if you prefer some flavor. Skip the free bread, it was terrible. read more

I got a steak bowl and salad it was half full for $19 I expect to see steak not 3 pieces and broccoli same. Too small portions for the cost. Not worth it read more

This location is so nice and clean, and they have a very easy kiosk order system that makes it fast. I love the bowls at sweetgreen- the preset ones are great but I usually customize mine to my specific taste or build my own and they're always amazing! This one was the caramelized garlic steak, chopped romaine, quinoa, crispy onions, sweet potato, cucumber, and shaved Parmesan with their kbbq glaze. Huge portion and so fresh! read more

sweetgreen - Caramelized Garlic Steak bowl (customized) - Salad Near Me - Laguna Niguel, California

Is there any quality control at all?? I ordered through Door Dash since we were all at the pool and everything arrived fast and sealed. What we received was atrocious. I'll let the photos speak for itself. What I ordered vs what I received. read more

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I loved my salad. It was fresh, tasty, and satisfying. And super easy to order on the app and pick up. Tip: order through the app and your food is ready when you get there. The open preparation station is a cool concept. I will definitely come back. read more

sweetgreen - Salad with chicken, peaches, and chicken - Salad Near Me - Laguna Niguel, California

This location needs a manager to be there overseeing things more and more involved. It's frustrating to go here because they frequently leave out a food item in my salad. It happened twice when I went after it opened so I took a break and waited to see if it improved but when I went today the cheese was left out and some of my lettuce was old/yellow/ brown. This could be fixed with a manager who was on top of the orders going out. read more

The service was a 10/10, I placed an online order via their "Sweetgreen" app and it was extremely easy to customize my own bowl. It was ready in under 15 minutes and the mobile pickup took just a couple seconds to get my order when I arrived. Ambiance was very nice, extremely modern and simple and clean on the inside. The workers all had a smile on their faces and seemed very organized. The food was pretty good, it was the same as the sweet greens I had in LA. Sweet greens uses quality ingredients but for some reason their meat / poultry i's always a bit iffy. I got blackened chicken and while it was cooked good there wasn't much flavor. The steak i've had in LA had flavor but was quite chewy which isn't pleasant, i'm guessing this is just a store wide issue in most of Sweet Greens so maybe they should revisit and fix their proteins. In total, very good place. It's quite expensive, around $20-30 on a bowl depending what you get, but if you do get double protein or double whatever it is very fantastic portion sizes. In my opinion this place is better than Cava and Chipotle, and it's way healthier as well. I also ordered their ripple fries and while the Aioli it came with was awesome, the fries were so stale! It was either soggy fries or extremely stale fries, please fix this! read more

The sweet potatoes were burnt/charred in areas and you could taste the pesticides in the cucumbers. I've already had my last visit to Sweetgreen. read more

Every visit has come with horrible customer service. I recommended this place to friends, and they all reported the same issues , unwelcoming staff and lack of basic acknowledgement. read more

Easy to order, order was on time, plenty of parking, clean restaurant, friendly yet busy employees and very fresh ingredients! The restaurant looks nice and was clean although I took my orders to go. Definitely recommend eating here! Happy Sweetgreen is in our neighborhood giving us another choice for lunch and dinner! read more

My wife and I had been looking forward to having a sweet green by us. Went in on Sunday for lunch. Unfortunately, the restaurant had a bit of an unpleasant smell. Almost smelled like the inside of a pet store. We ended up taking our order to go rather than eat there. At least the employees were friendly. We ate around 11:30 am, wife couldn't finish hers. Said the kale tasted off. it's now 6 pm and my wife feels like she is going to throw up. I don't know that we will be returning. read more

Not sure what all the gripe is about. The food here is clean and fresh, ordering is fast and easy, and the staff was friendly. Did somebody really complain about it being too cold in here? With record heat going on, I view air conditioning as a good thing. Tough crowd! Enjoyed my mushroom chicken bowl - nice to be able to customize! read more

Great new restaurant! The salads are fresh with a lot of choices to add in. And, favorable prices. The people are professional and friendly.

Beware. I ordered a salad from here. Soon after I ate the salad, the salad caused me to have severe stomach issues. I will leave it at that without getting into details. As a result, I will probably not be a future customer of Sweetgreen. read more

I added feta to my plate and paid extra, and didn't get it. I was too hungry to complain about it. The plate barely had broccoli. Drinks don't have refills. Overall, the food is good but overpriced and the portions are small. And the staff just kept yapping about weekend plans and gossiping about such things. read more

As a conscious eater and health-food enthusiast, I'm so thrilled to have a Sweetgreen in the neighborhood! What a great addition to the South OC health-food scene!! Here is what sets Sweetgreen apart from the pretenders in the health-food restaurant business: - Highest quality, clean, mostly organic ingredients (90%) - they have antibiotic-free chicken and beef, and their veggies are mostly organic unless specified otherwise. They are literally a cut above the rest! Note that "cage-free" chicken that competitors offer is not quite the same!!! - Complete transparency in sourcing of ingredients (check out their blackboard with listings). They mostly source from local, organic farms! - No seed oils (think Canola oil used by competitors) in their dishes. - Eco-friendly packaging. - Friendly customer service Thanks to the above, I rate Sweetgreen as my numero uno health-food restaurant! I go there so much so that the staff notices it when I'm gone for a day or two!! With an array of healthy, nutritious, and delicious bowls/salads to choose from, you can't go wrong! Think of all the organic goodness that you are feeding your body! Pro Tip: Did you know that you could customize your dish or order a side?!! Please talk to a manager if you would like to do so and they will gladly oblige!! Kudos to Armen and team (Zane, Coupe, Nics, AJ et al) for their friendly and welcoming service despite the growing pains. Speaking of which, there have been some, since the location is trying out a new model with ordering at self-service kiosks and automation in order fulfillment. It may not be everyone's cup of tea, especially if you are looking for a proper sit-down restaurant experience! I'm also not a big fan of their location with the building having occasional maintenance issues and manholes in the vicinity. As a tip, it is better to park on the Chipotle side to avoid any unpleasant odors! Based on the reviews, it sounds like the locals are not quite warming up to the real gem that Sweetgreen is, maybe due to a lack of awareness. If you can look beneath the surface and appreciate the highest quality food on offer, you will definitely love the place!! I'm sure that Armen and team will take care of any service challenges they may be having due to them being a brand-new restaurant piloting a new model. Friends, South OCians, health-food aficionados, Open your eyes to Sweetgreen and do yourselves a healthy favor- please give this place a try and you will not be disappointed!! The grass is always greener at Sweetgreen!! May this place flourish and thrive in the New Year and beyond!! Best wishes!! read more

The salad bowls here are excellent, very tasty, and fresh. All of the ingredients were amazing in quality and I spoke with the manager who explained that they will not serve any food if it shows signs of mold or spoilage. The staff were also very friendly and helpful when ordering. BTW, this is now the healthiest place to eat in the area. Food also came out quickly within minutes. Many options for vegans and plant based too. read more

Pretty sure this location recently opened so we need to cut them some slack... But they do need to get ahead of this and take a look at some others reviews of this location. We went there because we had eaten at other Sweetgreens and those experiences were pretty positive. I hope they make it because the food is good and a nice alternative to burgers and fried chicken sandwiches. They have 4 or 5 self order kiosks... not sure this will work long term as many folks are uncomfortable using these exclusively. Our kiosk wouldn't accept the order so we asked for help which came in the form of a young lady simply saying "yeah try again at another one". No other alternative? Couldn't she have taken our order? Guess not. We soldiered on.. next kiosk and do it all over again. We had planned to dine in but our food was bagged up to go so we took it home instead. I don't recall seeing the option for takeout or dine in. Drinks are behind the counter so I don't think you get refills but we took ours out so not sure. We tried the air fried potato chips and the pickle catchup. The catchup was great but the fries were way over done and hard to chew. Seemed stale. read more