Always top notch, Service and cleaning Family owned Short turn around on items. Return available…read morefor hangers and plastic laundry bags.

I had my wedding dress cleaned in another city many years ago and it was stored in a hanging bag. I…read morerecently got it out to discover the orange "foam" padding on the hanger had disintegrated, leaving orange debris all over my dress. I brought it to Mr. Clean, and Zubi took the time to look over the dress and tell me it should be just fine with no staining if I just got rid of the foam debris (shaking it out or mini-vacuum, etc.) I SO appreciated her honest recommendation and integrity in not charging me over $100 to clean a dress that didn't really need cleaning. I will definitely be a loyal customer from now on, and highly recommend Mr. Clean!

They are great efficient dry cleaning.Everything is ready next day after5pm without fail. They also…read morehave drive up door if you don't want to get out or have kids.

I went there for several years until they changed hands several years ago andsince I have chosen to…read morego elsewhere due to the fact that two articles of clothing (Womans dress and men's linen slacks) returned to us shrunken and unwearable This is in addition to a dress alteration that was returned with three holes in the front of the dress. shocking.

The lady who runs this place is truly amazing. Great professionals over here! Hyper see a lot of…read morebusiness with them here in the future. They do more than dry cleaning, they clean shower curtains, they do drop and fold laundry, etc! GR8 place!!! GREAT PRICE!!

Unauthorized Alteration Charges - Warning to Customers…read more I am writing this review to warn the public about the deceptive billing and unauthorized service practices I experienced at this business. ***Below is a photo of the receipt from Knox Cleaners. The male employee marked TWO items for dry cleaning and ZERO for alterations. It also reflects the date - 08/08/2026.*** On Aug. 8, 2026, I took two garments to Knox Cleaners strictly to receive a price quote for potential alterations. The other two garments were for dry cleaning. I made my request very clear to the male employee that day and via phone on Aug. 10, 2026. On Aug. 13, 2026, Mia told me that alterations had been completed. I told her that they did so without my consent and never gave me a quote. Subsequently, Mia and her mother, Ericka, demanded full payment for the unapproved work - $20.00. Note that on Aug. 22, 2026, I was forced to pay $23.22, not $20.00 like both women originally stated. Additionally, the $15.68 that I paid for the dry cleaning was also charged to my credit card in bath faith because a few minutes after I left that place, I realized that they failed to give me the black and gold belt that I left with the black blouse that I wanted dry cleaned. Knox Cleaners may have engaged in malicious conduct by depriving me of the black and gold belt because I told Ericka that I was going to call the police and report them to the Attorney General's office. They may have done this in retaliation. Key issues with this experience follow below: No Authorization: Work was performed entirely without my signature, verbal confirmation, or consent. While I left the clothes on their counter and Ericka failed to answer the calls and texts regarding my request for a quote, that did not mean that I authorized them to proceed with alterations. See photo of receipt below. Refusal to Honor Quote Request: A request for a price estimate was treated as an immediate order. Knox Cleaners is liable because Ericka executed dishonest and deceptive practices when she said that I "left the clothes there" after previously admitting that she received the texts from the male employee on Aug. 8th. If that is that case, it follows that she intentionally failed to provide me with a quote. Their bad faith practices benefited the business when I was forced to pay them for something that they are not entitled to by law. Ericka told me that she "tried" to work with me - she contradicted herself. If she truly believed that when I left the clothes thereby authorizing alterations, she never would have allegedly contacted the owner of Knox Cleaners to see what could be done. Ultimately, I was unwilling to negotiate with them because demanding payment for unauthorized services is illegal. Unfair Billing: Under duress, I was forced to pay for services I never agreed to just to get my property back. I had to call the police, who showed up as a stand by. Scope of employment: Ericka engaged in deceptive actions when she first denied receiving a text from the male employee when I requested a quote for alterations. Her conduct falls within the scope of her employment because she communicated with me from the business phone about a disputed transaction. Likewise, the conduct of the male employee and Mia falls within the scope of their employment because I told them both that I only wanted a quote when they were both at work and on the clock. Thus, the owner is vicariously liable for the actions of its employees. Be extremely careful if you come here just to ask for a quote. Get everything in writing , or take your business to a transparent, honest, and ethical dry cleaner that upholds consumer rights, and follows proper authorization protocols. On the receipt, write that the payment is "under dispute for unauthorized services." Dispute the charge with your bank/credit card company. Next, obtain an incident report from the police. Finally, report them to the AG's Office and the BBB should something similar happen to you.

I have been getting my clothes dry cleaned by Jeff for years and the quality is always top notch…read more Great customer service and always ready on time. I would absolutely recommend S&L.

Terrible! I honestly don't dry clean that much anymore but I've used this place a couple of times…read more This past time, they tried to ripped me off and charge me again after I spent over $100 in dry cleaning. On top of this, I got home and my linen pottery barn curtains were ripped and they didn't even tell me about it. I would NOT recommend leaving your stuff with them unless you want to be ripped off and your stuff ruined.

Ive been a customer for five years. Adonays always provides Excellent and Consistent service and…read moreoffers a Terrific value!!!

I wouldn't have imagined taking time out of my day to write a 1 star review about a dry cleaner,…read morehowever, my experience this past week with this store was bad enough to warn you to find another dry cleaner in the area. The day before, I brought in two white lab coats and a t-shirt. I told him I needed the t-shirt dry cleaned but just needed the lab coats pressed. He said no problem and they would be ready on Monday. I asked if the was any way he could have them sooner and he replied "Yes I can rush them for you, no problem." Great, I thought I really appreciate your response to my urgency. I go to pick them up the next day and the bill was $35. I asked why it was so high and he responded that (1) just pressing is the same price as dry cleaning and pressing and (2) I asked for a rush so there was a "same day" charge. I asked him why he didn't make me aware that the price was the same whether I had it cleaned or not, and he pointed to a complicated pricing matrix laminated on the counter and told me I should have read the prices. Of course I would have had them cleaned as well if I was paying the same price! Secondly, he said I asked for rush service and there was an extra charge for that (which is reasonable), however, HE DIDN'T TELL ME THAT! I believe he purposely responded to and phrased his response to my question to make me think he was extending me a favor. Never once did he mention there was an extra fee for the favor he offered. I could have asked for detailed pricing line by line before I left, sure. But I figured one dry clean and 2 irons, even if they weren't a cheap shop, it would be fine. He was belligerent and defensive and not once did he say "I'm sorry for the confusion, I should have been forthcoming with the pricing when you dropped off." I wasn't even looking for a discount, rather an acknowledgment that the way he's doing business is not forthright and definitely not a recipe for creating loyal customers. A simple "I'm sorry, you're right, I didn't mention that to you, can I give you a free rush service on your next order?" Remorse doesn't cost a thing and it fixes a lot. I DO NOT RECOMMEND this business. There are a ton of other stores in the area within a mile of this place.

Great service. Moved with them when they relocated. Will…read morekeep using them as long as I need my shirts clean.

They provide next day service if you drop the clothes early on the week & during the day. I like…read morethe way they clean and press. My questions always go answered. Besides service what I like the most is their system. They send an email when the clothes are ready. The email system helps because I can even see my history & pay through there. Prices are fair compared to the quality they provide! Starched jeans are always extra starched!

Been going here for over a year and love it! The owners are so friendly and do an excellent…read moretailoring job. Also very quick!

The best of the BEST! Just a WONDERFUL, small owned business that stands behind their craft…read more Impeccable & KIND service AND the alterations (big or small) are always on point! I ALWAYS feel like a million bucks after I have my clothes altered by Lien and her husband!

I was just charged $127 for two items: a short jacket and a…read moreplain white shirt (nothing special). And you're not told till u go pick it up. Seems to be a consistent theme in all negative reviews here so PLEASE know what you're getting yourself into beforehand.

Genuinely the best dry cleaners in town. I always feel confident referring my clients and their…read moreexpensive luxury garments to Swiss because I know they always do an incredible job and they treat the garments very well. I know from experience how hard it is to find a good cleaners to trust with your expensive pieces and I'm happy that we have a great company like this in Dallas. I also love the family that own this place!