I had a great experience with this shop, as follows: 1. I…read morewas given a ballpark $ for replacing the front wheel bearings before scheduling the repairs & the final bill came out substantially less. 2. After repairs, the car came out as quiet, as new. 3. The next time I brought my wife's car over because of some repetitive clicking sounds from the suspension & the car was examined, nothing wrong was found & I wasn't charged a penny. 4. Jeff is beyond of what friendly, honest & understanding mean & I'll be certainly trusting him completely with my car in the future.

As much as I thought this would be an easy, stress-free task, it was not. The mechanic was…read moredisinterested, didn't engage, didn't speak English, and after he had changed the oil instead of telling me it was done, and could he have the keys, he sat in the garage on his phone while I was in the office waiting, and in a serious hurry to get to my destination. How is any of this OK? Do we really all have to speak Spanish to live in the US? He kept turning the ignition key when the engine was already on, Tthe car kept making that grinding sound. After he checked the miles, he left the engine on. His boss, who he called on the phone, defended him rather than help me. 1

This review is overdue! Last May, I was in an accident where the other driver turned in front of…read moremy car into my lane with no warning. I sustained damage to my passenger side bumper, hood, and passenger door. Three Sons Auto Body was the recommended body shop by my insurance company. Dealing with Mark at Three Sons was easy! He let me know how many days it would take to do the repairs/paint and set up the rental car for me. The morning I dropped my car off, Enterprise met me at the shop with my rental, and I was able to just return it there when my repairs were done which was really convenient. A few days after I picked my car up, I noticed that there were some issues with the paint job. I called Mark to discuss it and he immediately wanted to make it right. We made arrangements for a time for me to come by so he could look at the car. He was very apologetic and said he hadn't seen this particular issue with the paint in many years. He contacted the paint vendor and had me bring my car back in a few days to be repainted. Three Sons picked up the cost of my rental car while they fixed the issue with the paint which was great. Mark was friendly and professional. The care they took in making sure I was satisfied with their work was much appreciated. I would definitely bring my car to Three Sons again if I needed any repairs and would recommend to my friends and family.

I brought my car in for some fairly easy body work. I stated I wanted the front splitter, mirror…read morecap, hood, and lower rear door refinished all in the same green. I got a quote from them from them for around $1400 which included them dissembling the car, painting it, and then reconditioning it before picking it up. When I arrived the first time, my driver mirror was still unpainted. The front splitter was painted black not green, and the hood was painted extremely poorly. They also never cleaned my car even though I was charged for it. So I had to bring it back a second time, showed them my hood was still unpainted in some areas, the car was never even cleaned even though I paid for it and my mirror was still unpainted. What appeared to be the owner came out and realized how poor of a job they did he was very nice and stated they would correct the issues but I'd have to leave my car there again, which was fine. When I picked my car up for the final time it was cleaned, no sanding dust all over my interior and exterior. But the hood was touched up very poorly, instead of repainting the whole panel again they just touched up the areas they missed very poorly instead. My mirror cap was painted green, but they broke the mounting clips and instead of telling me they broke it or getting a new mirror they used double sided tape to stick it on since can't be secured with the clips they broke and it fell off on my way home. The mirror glass shakes violently on the highway indicating they broke more than just the mirror cap that was supposed to be touched and didn't tell me they broke either.

Been going to Don's for a good ten years or so. He's one of the best in town. Honest, hard working,…read moregood prices, and fast. The only down side it that you sometimes have to wait a day or two for an appointment because he's so popular (for good reason). It's hard to find an honest good mechanic. Don and his staff are some or the best.

I have been a customer of Don's for four years. This garage is tucked away on a side street, and…read moreyou would never know they were here in town unless someone pointed them out to you! I am not mechanically inclined, and have been fleeced more than once when having my vehicles repaired. Since I switched to this garage, my repairs are affordable, you are called with an estimated price and they always give you a choice of options....including not having work done. If you want to be treated with decency, given a fair price and have you car repaired within a reasonable timeframe - Call Don.

they're always so nice and helpful. as young women, i felt totally safe and comfy taking our car…read morehere

High quality of service done quick and ahead of schedule with great care on my family vehicle!read more

I thought I needed a new muffler for the insane noise coming from my much-loved and aging Volvo,…read moreemailed several places around for info/estimate and received a reply from Lisa in 5 minutes. 5 MINUTES! I live a mile away, drove right over and was assisted by Brendan. Since it was lunchtime, I was told I would receive a call as soon as everyone was back and was offered a ride home (very sweet, but it was just a quick walk). Darren called me an hour later with the news that my muffler was good.... but I needed a new catalytic converter. Yikes. He ordered the parts right away (2:30 on Thursday afternoon) and my car was ready 24 hours later. They have photos and videos of what your car needs, Darren and I talked about how this is a great, honest tool for everyone involved (EVERY business should have this!). I am grateful they could get my car in right away, and I'm confident I found a new place for all types of repairs. Thanks again to Lisa, Brendan, Darren and everyone in the shop from me and my Volvo!!

I got some service done here. They cancelled my appointment…read moreat my request, without objecting. Close to my apartment.

Anthony is always the best. A real car guy. One of his crew removed the screw in my tire, plugged…read moreit, good to go in a few minutes. Does state inspections, a range of services. Where I fill up after the car wash on Trapelo. .

Long story short, they were fast and friendly when I had my inspection sticker done…read more I only had two days before my inspection sticker expired and because I get off work at 4:30, I thought it was going to be hard to find a place that would take me in since most places close by 5. I got to Waverley Square by 4:45pm and Anthony was kind enough to take me in. Within 15 minutes, my car got a new sticker and I was on my way home.

an appointment for an oil change a simple oil change that is a new one on me I will do it myself…read moreyou've lost my business good luck And these reviews force you to give them at least one star I would not give them any

I was prepared for a battle of wits when we went off to buy a new car, but these guys surprised me…read moreby being friendly and thoughtful, and my bank account was reasonably preserved. It was my easiest car buying experience ever, which was fantastic for me, and likely just as good for the sales staff. Oh, and if I wave wildly at you from my Fiat to your Fiat, you are supposed to react back in a similar way. You're supposed to park your Fiat next to mine too - just not too close. Maybe the sales people can make sure that their customers get the memo.

Great help with Ashley was a good sales person and helped out a lot, there was good communication…read moreand understanding !

I'm a disabled vet, and they rip me off. What are they telling you about Transparency, Best price…read morefirst?